How a healthy CMDB helps you deliver great service quality

When an outage occurs, the IT operations team is bombarded with thousands of events coming from their siloed monitoring systems and overwhelming their inbox. Sifting through these events to get to the critical few takes a significant amount of time; and if your business services are mapped manually, there is a high likelihood the IT resources supporting these services have changed. While your team is actively trying to identify the services impacted, the business itself is losing money and customer satisfaction.
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Spotlight

OTHER ON-DEMAND WEBINARS

Minimize risk in your VDI implementations with Pivot3’s policy-based HCI

Login VSI

VDI simplifies desktop management, but it also introduces new risks. Many different components make it complex to manage and its single point of failure forms an obvious threat. In this webinar we will be discussing how enterprises can minimize risk in their VDI implementations with an intelligent hyper converged infrastructure (HCI) foundation. As part of the ‘Validated By’ program, we will dive into the latest test results of the Pivot3 Datacenter Series HCI platform in conjunction with Citrix Virtual Desktops 1808 and Microsoft Windows 10. This VDI deployment uses the Login VSI load-testing solution to generate desktop workloads and determine the maximum desktop density supported on the tested configuration.
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Building Microservices on AWS using Serverless Framework

cloudacademy

Srini Karlekar, Director of Software Engineering – Enterprise Architecture at Capital One, demonstrated building event-driven microservices built on top of AWS Lambda, Twilio, Amazon Rekognition and IMDbPy API using the Serverless framework. The service took images of celebrities sent by SMS/MMS, match them and send their name and biography back via SMS. By following this on-demand session you will learn how to use Twilio to process SMS/MMS messages, use Boto3 Python library to interface with AWS Rekognition and build services using the Serverless framework. The webinar started with the demonstration of the application and dive into building the application.
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Securing Infrastructure-as-Code From Tampering and Misconfigurations

Moving applications and development to the cloud has delivered operational benefits at scale. Faster release cycles and microservices architectures drive complexity and a need for speed that can only be solved by automation via infrastructure-as-code (IaC). However, deploying new tools creates new attack surfaces, and IaC is no different.
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Document Builder for Acrobat Sign for Salesforce | Adobe Document Cloud

Adobe Acrobat Sign with Document Builder for Salesforce Video. Learn how using Adobe Acrobat Sign with Document Builder enables you to generate contracts, quotes, and proposals in seconds, and gathering e-signatures all within Salesforce can accelerate sales cycles up to 21 times faster. We will highlight market challenges and t
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