How Managed Service Providers Drive Management in HCI

How MSPs Drive Deployment
Driving excellence in HCI: Unveil the crucial role of managed service providers in deploying and managing Hyper-Converged Infrastructure for optimal performance and efficiency for smooth functioning.


Contents

1. Introduction
2. Role of MSPs in Deployment of HCI
3. Role of MSPs in HCI’s Management
4. Key Areas Where MSPs Help Drive Efficient HCI
5. Takeaway
 
 

1. Introduction

Fundamentally, a hyper-converged infrastructure comprises virtual computing, virtual hyperconverged network, and virtual SAB. However, deploying this infrastructure is a complex procedure that requires skill and attention. A managed service provider (MSP) can assist a business in implementing hyper-converged infrastructure. These are service providers that specialize in managing and maintaining hyper-converged infrastructure environments on behalf of businesses. They offer proactive monitoring, maintenance, and troubleshooting services to ensure optimal performance & availability and management excellence in HCI.
 


2. Role of MSPs in Deployment of HCI

Managed service providers play a crucial role in the successful deployment of Hyperconverged Infrastructure. With their expertise and experience, MSPs assist businesses in planning and designing the optimal HCI solution tailored to their needs. They manage the integration of hardware and software components, ensuring compatibility and seamless integration into the existing IT infrastructure. MSPs handle data migration and transition, minimizing downtime and data loss. They also optimize performance by fine-tuning configurations and resource allocations to achieve optimal HCI operation. MSPs prioritize security and compliance, implementing robust measures to protect sensitive data and ensure regulatory compliance. They provide ongoing management and support, monitoring system health, performing maintenance, and addressing issues promptly. MSPs enable scalability and future-proofing, helping businesses scale their HCI environment as needed and ensuring flexibility for future technology advancements and changes in business requirements. Broadly, MSPs bring their specialized knowledge and services to navigate the complexities of HCI deployment, enabling businesses to maximize the benefits of this transformative HCI technology.
 

3. Role of MSPs in HCI’s Management

Managed service providers play a crucial role in the effective management of HCI. MSPs offer a range of services to ensure the optimal performance and security of HCI environments. They proactively monitor and maintain the HCI infrastructure, identifying and addressing issues before they impact operations. MSPs specialize in performance optimization, fine-tuning configurations, and implementing load balancing techniques to maximize efficiency. They prioritize security and compliance by implementing robust measures and assisting with data backup and disaster recovery strategies. MSPs also assist with capacity planning and scalability, ensuring resources are efficiently allocated and businesses can adapt to changing demands. They provide 24/7 support, troubleshooting services, and comprehensive reporting and analytics for HCI management excellence. Additionally, MSPs handle vendor management, simplifying interactions with hardware and software providers. Overall,
MSPs enable businesses to effectively manage their HCI environments, ensuring smooth operations, optimal performance, and security.

 

4. Key Areas Where MSPs Help Drive Efficient HCI

Managed Service Providers play a crucial role in driving deployment and management excellence in Hyperconverged Infrastructure (HCI) environments. HCI combines storage, compute, and networking into a single, software-defined platform, simplifying data center operations. Here's how MSPs contribute to HCI excellence:
 

1. Expert Deployment and Configuration

MSPs possess deep expertise in HCI deployments. They understand the complexities of hardware, software, and networking integration required for optimal HCI implementation. MSPs ensure proper configuration, capacity planning, and performance tuning to maximize HCI efficiency and meet specific business needs.
 

2. Proactive Monitoring and Management

MSPs provide proactive monitoring and management services, continuously monitoring the HCI environment to detect issues and resolve them before they impact performance or availability. They leverage advanced monitoring tools and technologies to monitor resource utilization, network connectivity, and storage performance, ensuring optimal HCI operation.
 

3. Performance Optimization

MSPs specialize in fine-tuning HCI performance. They analyze workloads, assess resource requirements, and optimize configurations to ensure optimal performance and scalability. Through proactive capacity planning and performance optimization techniques, MSPs help businesses extract the maximum value from their HCI investment.
 

4. Security and Compliance

MSPs prioritize security and compliance in HCI environments. They implement robust security measures, such as encryption, access controls, and threat detection systems, to protect critical data and ensure compliance with industry regulations. MSPs also assist businesses in implementing data backup and disaster recovery strategies to safeguard against potential data loss or system failures.
 

5. Patch Management and Upgrades

MSPs handle patch management and upgrades in HCI environments. They ensure that the HCI platform stays up to date with the latest security patches and software updates, minimizing vulnerabilities and ensuring hyperconverged system stability. MSPs coordinate and execute seamless upgrades, minimizing disruptions and maintaining optimal HCI performance.
 

6. Scalability and Flexibility

MSPs help businesses scale and adapt their HCI environments to meet changing demands. They assess growth requirements, optimize resource allocation, and implement expansion strategies to accommodate evolving business needs. MSPs enable businesses to scale their HCI infrastructure seamlessly without compromising performance or availability.
 

7. Cost Optimization

MSPs assist in optimizing costs associated with HCI deployments. They evaluate resource utilization, identify inefficiencies, and implement cost-saving measures, such as workload consolidation and resource allocation optimization. MSPs help businesses achieve maximum return on investment by aligning HCI infrastructure with specific business objectives.
 

8. 24/7 Support and Incident Management

MSPs offer round-the-clock support and incident management for HCI environments. They provide timely resolution of issues, minimizing downtime and ensuring continuous operation. MSPs also offer help desk services, ticket management, and proactive troubleshooting to address any challenges that arise in the HCI environment.

 

5. Takeaway

The future of managed service providers is promising and dynamic. MSPs will continue to enhance their specialized expertise in HCI, offering comprehensive support for businesses' HCI environments. They will expand their services to include end-to-end managed hyperconverged solutions, covering deployment, ongoing management, performance optimization, and security. Automation and orchestration will play a significant role as MSPs leverage these technologies to streamline operations and improve efficiency. MSPs will also focus on strengthening security and compliance measures, integrating HCI with cloud services, and continuously innovating to stay ahead in the HCI landscape. Broadly, MSPs will be vital partners for businesses seeking to maximize the benefits of HCI while ensuring smooth operations and staying competitive in the digital era.
 
MSPs in HCI offer specialized expertise, managed services, automation, AI-driven analytics, enhanced security and compliance, integration with hyper converged cloud services, and continuous innovation. Their services will cover the entire lifecycle of HCI, from deployment to ongoing management and optimization. MSPs will leverage automation and AI technologies to streamline operations, enhance security, and provide proactive monitoring and maintenance. They will assist businesses in integrating HCI with cloud services, ensuring scalability and flexibility. MSPs will continuously innovate to adapt to emerging technologies and industry trends, supporting businesses in harnessing the full potential of HCI and achieving their digital transformation goals.


 
 

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OTHER ARTICLES
Application Infrastructure, Application Storage

Designing an Advanced Data Center for Hyper-Converged Infrastructure

Article | July 19, 2023

Unlocking the potential of hyper-converged infrastructure: Designing an advanced data center with scalability, efficiency, and performance for seamless HCI deployments through recent trends. Contents 1. Introduction 2. Top Trends to consider in HCI 2.1. Public Cloud Services: An Option to On-premises Storage Infrastructure 2.2. Increasing Priority for Edge in Digital Businesses 2.3. Application Modernization 2.4. Hybrid and HCI: The Way to Future 2.5. HCI Automation Software in Pipeline 2.6. Backup and Disaster Recovery 2.7. Quadrupling of Micro Data and Edge Centers 3. Wrap Up 1. Introduction In the era of hyper-converged infrastructure, designing an advanced data center is crucial to unlock the full potential of this transformative technology. With HCI combining compute, storage, and networking into a single platform, the data center must be carefully planned and optimized to ensure scalability, flexibility, and efficient operations. In this article, explore the key considerations and top hyper converged infrastructure trends for designing an advanced data center tailored for HCI, enabling organizations to harness the benefits of this innovative infrastructure. 2. Top Trends to consider in HCI 2.1 Public Cloud Services: An Option to On-premises Storage Infrastructure HCI is experiencing the option of public cloud services as an alternative to on-premises storage infrastructure. By leveraging cloud services and native HCI platform file services, organizations can optimize workloads, leverage data storage services, eliminate silos, and create a unified and high-performance infrastructure. A 2019 ESG survey conducted among IT and data storage professionals found that public cloud storage infrastructure is increasingly favored over on-premises options. The survey revealed that IT professionals are twice as likely to consider public cloud storage infrastructure due to its benefits in cost efficiency, ease of procurement, automation capabilities, and simplified evaluation processes. Hyperconverged infrastructure facilitates on-premises and cloud-based deployments, enabling organizations to integrate and manage their IT infrastructure across both environments seamlessly. As organizations continue to explore hybrid IT strategies, HCI will play a critical role in providing a flexible and efficient infrastructure foundation. 2.2 Increasing Priority for Edge in Digital Businesses Organizations are investing in IT to support this new business model of edge computing, and HCI plays a crucial role in enabling the deployment of edge resources. This trend also drives cloud adoption for such implementations, facilitating rapid responses to evolving business models and enabling dynamic scalability without impacting the core business. The rise of remote workforces has highlighted the importance of edge computing, where computing resources are brought closer to the point of data generation and consumption. This streamlined approach enables organizations to deploy and manage edge resources efficiently, ensuring reliable performance and data availability for remote employees. Furthermore, the adoption of IT infrastructure is complemented by the increasing use of cloud services. HCI serves as a bridge between on-premises infrastructure and the cloud, facilitating seamless integration and enabling organizations to leverage cloud capabilities for rapid scalability and flexibility. 2.3 Application modernization One among Hyper-Converged Infrastructure trends, is application modernization is driving CIOs to seek opportunities for migrating to next-generation digital platforms that leverage HCI and cloud-native approaches. As part of this modernization approach, DevOps practices will need to incorporate containers and orchestration layers to provide the burst capabilities required to keep up with the escalating demands of digital experiences. The need for application modernization makes embracing advanced digital platforms that can efficiently modernize their existing applications compelling. This transformation allows for the rapid development of new products, services, and processes, enhancing customer experiences and increasing customer satisfaction. Containers provide a lightweight and scalable environment, allowing for consistent and reliable application deployment across various platforms. Orchestration tools streamline the management of containerized applications, enabling automated scaling, load balancing, and efficient resource allocation. By leveraging these containerization and orchestration layers, organizations can meet the growing demands of digital experiences, ensuring optimal performance and responsiveness. 2.4 Hybrid and HCI: The Way to Future Traditional, cumbersome infrastructure is slowing down companies and impeding their ability to innovate faster than their more agile competitors. The future of IT infrastructure lies in hybrid environments, and HCI serves as a powerful facilitator for this transition. HCI allows businesses to seamlessly simplify their environments, optimize workload experiences, and improve scalability. According to research by 451 Research, 45% of respondents using HCI report that it facilitates resource scaling across their environments as circumstances and goals evolve. Additionally, an overwhelming 97% of HCI customers agree that HCI simplifies the deployment process for hybrid IT environments. This demonstrates the value and relevance of HCI in supporting the agility and flexibility demanded by the future of IT infrastructure. Fundamental innovations such as compute/storage disaggregation with HCI Mesh, native file services, and Kubernetes integration are broadening the range of applications for which HCI is well suited. With ongoing product innovations, such as compute/storage disaggregation, native file services, and Kubernetes integration, HCI continues to expand its range of applications, providing organizations with the performance, agility, and cost savings needed in modern IT infrastructure. 2.5 HCI Automation Software in Pipeline The highly automated nature of HCI helps mitigate the risk of downtime by automating everyday life-cycle infrastructure management tasks, such as firmware upgrades and system refreshes. This automation reduces the need for complex, disruptive forklift upgrades traditionally prevalent in data centers. As a result, the data center becomes more intelligent and automated through the pervasive use of artificial intelligence and hyper-convergence, particularly in the monitoring and managing of assets and risks. Hyper converged infrastructure vendors are heavily investing in machine learning and automation to improve the underlying hardware and hyper-converged software for providing hyper converged solutions. The development of automation software, machine-learning-based AI for HCI reflects the industry's focus on enhancing HCI's efficiency, resilience, and manageability. Integrating artificial intelligence and automation technologies into HCI offerings paves the way for more intelligent and self-managing data centers. As the trend continues to evolve, organizations can expect greater automation capabilities and improved management of their decentralized and distributed systems through innovative HCI software solutions. 2.6 Backup and Disaster Recovery Increasing concerns for faster data backup and security drive significant growth in the backup and disaster recovery application segment. Research firm MarketsAndMarkets reports that backup and disaster recovery are the fastest-growing applications within the hyper-converged market. One notable trend in the backup and disaster recovery space is the ability of hyper-convergence to reduce the total cost of ownership and operating expenses. Organizations can achieve cost savings and streamline their backup and disaster recovery processes by consolidating backup software, deduplication appliances, and storage arrays into a unified infrastructure. This integrated approach simplifies management, eliminates the need for separate components, and improves overall efficiency. According to MarketsAndMarkets, the global hyper-converged infrastructure market is projected to grow at a compound annual growth rate of 33 percent over the next four years, reaching a value of $17.1 billion by 2023. The demand for continuous application delivery and the increasing awareness among enterprises and small to medium-sized businesses are expected to drive this hyper converged market size expansion. 2.7 Quadrupling of Micro Data and Edge Centers The evolution and adaptation of traditional enterprise data centers, driven by the rise of cloud computing, are paving the way for the expansion of micro or edge data centers. Gartner predicts that by 2025 these edge data centers will quadruple, fueled by innovations such as 5G and hyperconverged infrastructure. This shift presents an opportunity for hyper-converged offerings to consolidate servers, storage, networking, and software into a single, streamlined solution at the edge. While small remote office and edge deployments may require fewer storage and compute resources, they greatly benefit from centralized management and high-availability designs. HCI's ability to consolidate resources and its compact form factor make it an ideal solution for edge environments with limited physical space. 3. Wrap Up Designing an advanced data center for hyper-converged infrastructure trends requires careful planning and consideration of key factors in HCI such as scalability, network architecture, storage requirements, and redundancy. By implementing approaches like modular design, modern digitalization, efficient cooling, proper power distribution, and robust security measures, organizations can create a data center that optimally supports HCI deployments. With an advanced data center, organizations can realize the full potential of HCI, achieving agility, scalability, and improved performance for their IT infrastructure. An advanced data center tailored for hyper-converged infrastructure is essential to fully leverage HCI's benefits. By following the trends & techniques and considering critical factors in design, organizations can create a future-proof and efficient data center that enables seamless deployment and operation of HCI solutions, unlocking agility and scalability for their IT infrastructure.

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Article | July 13, 2023

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Super Blueprints Integrate the 5G Open Source Stack from Core to Door

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A Look at Trends in IT infrastructure and Operations for 2022

Article | May 9, 2022

We’re all hoping that 2022 will finally end the unprecedented challenges brought by the global pandemic and things will return to a new normalcy. For IT infrastructure and operations organizations, the rising trends that we are seeing today will likely continue, but there are still a few areas that will need special attention from IT leaders over the next 12 to 18 months. In no particular order, they include: The New Edge Edge computing is now at the forefront. Two primary factors that make it business-critical are the increased prevalence of remote and hybrid workplace models where employees will continue working remotely, either from home or a branch office, resulting in an increased adoption of cloud-based businesses and communications services. With the rising focus on remote and hybrid workplace cultures, Zoom, Microsoft Teams, and Google Meet have continued to expand their solutions and add new features. As people start moving back to office, they are likely to want the same experience they had from home. In a typical enterprise setup, branch office traffic is usually backhauled all the way to the data center. This architecture severely impacts the user experience, so enterprises will have to review their network architectures and come up with a roadmap to accommodate local egress between branch offices and headquarters. That’s where the edge can help, bringing it closer to the workforce. This also brings an opportunity to optimize costs by migrating from some of the expensive multi-protocol label switching (MPLS) or private circuits to relatively low-cost direct internet circuits, which is being addressed by the new secure access service edge (SASE) architecture that is being offered by many established vendors. I anticipate some components of SASE, specifically those related to software-defined wide area network (SD-WAN), local egress, and virtual private network (VPN), will drive a lot of conversation this year. Holistic Cloud Strategy Cloud adoption will continue to grow, and along with software as a service (SaaS), there will be renewed interest in infrastructure as a service (IaaS), albeit for specific workloads. For a medium-to-large-sized enterprise with a substantial development environment, it will still be cost-prohibitive to move everything to the cloud, so any cloud strategy would need to be holistic and forward-looking to maximize its business value. Another pandemic-induced shift is from using virtual machines (VMs) as a consumption unit of compute to containers as a consumption unit of software. For on-premises or private cloud deployment architectures that require sustainable management, organizations will have to orchestrate containers and deploy efficient container security and management tools. Automation Now that cloud adoption, migration, and edge computing architectures are becoming more prevalent, the legacy methods of infrastructure provisioning and management will not be scalable. By increasing infrastructure automation, enterprises can optimize costs and be more flexible and efficient—but only if they are successful at developing new skills. To achieve the goal of “infrastructure as a code” will require a shift in the perspective on infrastructure automation to one that focuses on developing and sustaining skills and roles that improve efficiency and agility across on-premises, cloud, and edge infrastructures. Defining the roles of designers and architects to support automation is essential to ensure that automation works as expected, avoids significant errors, and complements other technologies. AIOps (Artificial Intelligence for IT Operations) Alongside complementing automation trends, the implementation of AIOps to effectively automate IT operations processes such as event correlation, anomaly detection, and causality determination will also be important. AIOps will eliminate the data silos in IT by bringing all types of data under one roof so it can be used to execute machine learning (ML)-based methods to develop insights for responsive enhancements and corrections. AIOps can also help with probable cause analytics by focusing on the most likely source of a problem. The concept of site reliability engineering (SRE) is being increasingly adopted by SaaS providers and will gain importance in enterprise IT environments due to the trends listed above. AIOps is a key component that will enable site reliability engineers (SREs) to respond more quickly—and even proactively—by resolving issues without manual intervention. These focus areas are by no means an exhaustive list. There are a variety of trends that will be more prevalent in specific industry areas, but a common theme in the post-pandemic era is going to be superior delivery of IT services. That’s also at the heart of the Autonomous Digital Enterprise, a forward-focused business framework designed to help companies make technology investments for the future.

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Matrix Communications, Inc. offers IP Telephony (IPT), VoIP, Messaging, Contact Centers, Data Technologies, Wireless, Security, Telecom Services, Managed Services and Cabling. Some of our business partners include leading communications organizations, such as: Avaya, NEC, Extreme Networks, Aruba Networks, CenturyLink, Integra and AVST.

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ICANN ANNOUNCES GRANT PROGRAM TO SPUR INNOVATION

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ICANN ANNOUNCES GRANT PROGRAM TO SPUR INNOVATION

PR Newswire | January 16, 2024

The Internet Corporation for Assigned Names and Numbers (ICANN), the nonprofit organization that coordinates the Domain Name System (DNS), announced today the ICANN Grant Program, which will make millions of dollars in funding available to develop projects that support the growth of a single, open and globally interoperable Internet. ICANN is opening an application cycle for the first $10 million in grants in March 2024. Internet connectivity continues to increase worldwide, particularly in developing countries. According to the International Telecommunication Union (ITU), an estimated 5.3 billion of the world's population use the Internet as of 2022, a growth rate of 6.1% over 2021. The Grant Program will support this next phase of global Internet growth by fostering an inclusive and transparent approach to developing stable, secure Internet infrastructure solutions that support the Internet's unique identifier systems. "With the rapid evolution of emerging technologies, businesses and security models, it is critical that the Internet's unique identifier systems continue to evolve," said Sally Costerton, Interim President and CEO, ICANN. "The ICANN Grant Program offers a new avenue to further those efforts by investing in projects that are committed to and support ICANN's vision of a single, open and globally interoperable Internet that fosters inclusion amongst a broad, global community of users." ICANN expects to begin accepting grant applications on 25 March 2024. The application window will remain open until 24 May 2024. A complete list of eligibility criteria can be found at: https://icann.org/grant-program. Once the application window closes, all applications are subject to admissibility and eligibility checks. An Independent Application Assessment Panel will review admissible and eligible applications and the tentative timeline to announce the grantees of the first cycle is in January of 2025. Potential applicants will have several opportunities to learn more about the Call for Proposals and ask ICANN Grant Program staff members questions through question-and-answer webinar sessions in the coming months. For more information on the program, including eligibility and submission requirements, the ICANN Grant Program Applicant Guide is available at https://icann.org/grant-program. About ICANN ICANN's mission is to help ensure a stable, secured and unified global Internet. To reach another person on the Internet, you need to type an address – a name or a number – into your computer or other device. That address must be unique so computers know where to find each other. ICANN helps coordinate and support these unique identifiers across the world.

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Application Infrastructure

Legrand Acquires Data Center, Branch, and Edge Management Infrastructure Market Leader ZPE Systems, Inc.

Legrand | January 15, 2024

Legrand, a global specialist in electrical and digital building infrastructures, including data center solutions, has announced its acquisition is complete of ZPE Systems, Inc., a Fremont, California-based company that offers critical solutions and services to deliver resilience and security for customers' business critical infrastructure. This includes serial console servers, sensors, and services routers that enable remote access and management of network IT equipment from data centers to the edge. The acquisition brings together ZPE's secure and open management infrastructure and services delivery platform for data center, branch, and edge environments to Legrand's comprehensive data center solutions of overhead busway, custom cabinets, intelligent PDUs, KVM switches, and advanced fiber solutions. ZPE Systems will become a business unit of Legrand's Data, Power, and Control (DPC) Division. Arnaldo Zimmermann will continue to serve as Vice President and General Manager of ZPE Systems, reporting to Brian DiBella, President of Legrand's DPC Division. "ZPE Systems leads the fast growing and profitable data center and edge management infrastructure market. This acquisition allows Legrand to enter a promising new segment whose strong growth is expected to accelerate further with the development of artificial intelligence and associated needs," said John Selldorff, President and CEO, Legrand, North and Central America. "Edge computing, AI and operational technology will require more complex data centers and edge infrastructure with intelligent IT needs to be built in disparate remote geographies. This makes remote management and operation a critical requirement. ZPE Systems is well positioned to address this need through high performance automation infrastructure solutions, which are complementary to our current data center offerings." "By joining forces with Legrand, ZPE Systems is advancing our leadership position in management infrastructure and propelling our technology and solutions to further support existing and new market opportunities," said Zimmermann. About Legrand and Legrand, North and Central America Legrand is the global specialist in electrical and digital building infrastructures. Its comprehensive offering of solutions for commercial, industrial, and residential markets makes it a benchmark for customers worldwide. The Group harnesses technological and societal trends with lasting impacts on buildings with the purpose of improving lives by transforming the spaces where people live, work, and meet with electrical, digital infrastructures and connected solutions that are simple, innovative, and sustainable. Drawing on an approach that involves all teams and stakeholders, Legrand is pursuing its strategy of profitable and responsible growth driven by acquisitions and innovation, with a steady flow of new offerings—including products with enhanced value in use (faster expanding segments: data centers, connected offerings and energy efficiency programs). Legrand reported sales of €8.0 billion in 2022. The company is listed on Euronext Paris and is notably a component stock of the CAC 40 and CAC 40 ESG indexes.

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