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Spotlight

HDI

In 1989, HDI became the first professional association created for the technical support industry. Since then, HDI has remained the source for professional development by offering resources to promote organization-wide success through exceptional customer service. We do this by:

OTHER WHITEPAPERS
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Smart Cities and Infrastructure

whitePaper | December 14, 2022

Provincial and municipal governments have established record infrastructure pipelines to create jobs, revive the economy and provide citizens with sustainable public assets in the wake of COVID-19. Creating sustainable public assets that serve citizens has become a priority for all levels of government, with a wealth of agencies transforming the way they design, build and manage smart and sustainable city infrastructure

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Infrastructure Protection Best Practices

whitePaper | December 14, 2022

In the post-pandemic world, we spread data everywhere. As remote and hybrid workforce models become the norm, multi-cloud deployments evolve into the de facto computing standard for distributed workloads. This expands the attack surface well beyond the walls of a traditional data center and overextends already understaffed security teams. As a result, organizations struggle to combat the growing number of insider and outsider threats targeting their invaluable digital assets.

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Why VDI makes sense for hard-core UNIX® and Linux® engineering applications

whitePaper | May 10, 2022

By now, everyone has heard the terms desktop virtualization and VDI It seems like we’ve been pounded with marketing propaganda about these technologies from companies like VMware, Citrix® and Microsoft® since 2006. But if desktop virtualization is so good, why are most of the world’s desktops still “old-style” physical desktops and laptops?

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Data Infrastructure and Analytics Software

whitePaper | September 28, 2022

Houlihan Lokey is a preeminent advisor in data infrastructure and analytics software, with deep knowledge in the field and extensive experience advising on M&A and capital-raising transactions.

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IT@Intel: Data Center Strategy Leading Intel’s Business Transformation

whitePaper | November 4, 2022

Intel IT runs Intel data center services like a factory, affecting change in a disciplined manner and applying breakthrough technologies, solutions, and processes. This enables us to optimally meet Intel’s business requirements while providing our internal customers with effective data center infrastructure capabilities and innovative business services.

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THE USER’S VIEW OF THE 5G RAN

whitePaper | October 26, 2022

Obviously, RAN performance and user experience are correlated. Still, there are ways to optimize the RAN performance to maximize the user experience that go beyond the optimization of individual RAN parameters. By improving the user experience, the wireless infrastructure becomes more cost-efficient, and the operator can squeeze more out of its network for the same investment.

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Spotlight

HDI

In 1989, HDI became the first professional association created for the technical support industry. Since then, HDI has remained the source for professional development by offering resources to promote organization-wide success through exceptional customer service. We do this by:

Events