Change the sales rep experience, improve the customer experience

October 3, 2018

The first CRM launch truly changed the way sales were managed. We went from tracking customers on spreadsheets (and even in rolodexes) to tracking them and their attendant opportunities with software. It wasn’t long before reps started to feel the purpose of a CRM was more about preserving their contacts for their replacement than it was about making their lives easier. After all, back then it wasn’t much easier than updating a rolodex!

Spotlight

NetActuate

Operating one of the 10 largest IPv4 and IPv6 peered networks in the world, NetActuate helps providers get closer to their end users – no matter where in the world they are. Available from over 40 locations worldwide, NetActuate’s managed network and infrastructure services simplify and accelerate the global distribution of online applications and SaaS platforms. To learn more about BGP anycast and how it can help reduce latency across diverse global markets, visit NetActuate's anycast information resource site at anycast.com.

OTHER WHITEPAPERS
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Building a Sustainable Future for Data Centers

whitePaper | December 5, 2022

This year is seeing heat records broken around the globe. In London, unprecedented weather even knocked Oracle and Google data centers offline. It’s the clearest sign yet that climate change is here and impacting the world rapidly.

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The Business Value of Dell Technologies APEX Multicloud and As-a-Service Solutions

whitePaper | August 11, 2023

IDC’s research demonstrates that enterprise organizations are prioritizing digital infrastructure (DX) resiliency as a foundational element of their IT strategy. Organizations are looking for richer levels of visibility, cross-platform control, advanced data management, and protection that spans the entire ecosystem, including public or private cloud, on premises, colocation facility, and edge. DX initiatives rely on data-driven insights to deliver competitive differentiation, increased customer engagement, streamlined business operations, increased staff productivity, and growth in revenue and profitability. IT infrastructure is one of the crucial pillars of DX. In fact, DX cannot succeed without IT transformation, aligned with business strategy to meet or exceed service-level objectives for data-driven insights. Because of this realization, organizations are now focused on managing outcomes instead of IT infrastructure and looking to vendors and partners to help reach this goal.

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The Gorilla Guide to Converged Infrastructure

whitePaper | January 7, 2020

Discover the Power of Converged Infrastructure and learn how Converged and Hyperconverged Infrastructure Compare and Contrast. The more automated the delivery of the right storage to the right data, and the delivery of the right protection, preservation and privacy services to the right data, the more appropriate the infrastructure option is. This was supposedly what the storage vendors were working on when the SAN world was disrupted by the virtual server crowd. Converged Infrastructure is intent on returning us to that course. The purpose of this guide is to provide the IT planner or server administrator with background information that will assist them as they consider alternatives for hosting their mission-critical workloads and their data.

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Threat detection and response in cloud environments

whitePaper | October 3, 2022

Cloud environments change fundamental assumptions in how to perform threat detection and response. The highly dynamic inventory of cloud workloads means systems come and go in seconds. When system configuration errors are introduced during a build, they can be exacerbated and amplified when automation replicates the errors across many workloads. Shared responsibility with the cloud service provider (CSP) creates potential threat detection gaps in the attack lifecycle.

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Navigating Digital Sovereignty and its Impact on the Internet

whitePaper | December 12, 2022

Early this year, a broad alliance of citizens in Brazil published a Digital Sovereignty Charter1 In it, they lamented the rampant extraction and manipulation of local data by large technology companies and urged the government to support interoperable and open technologies, and data centers for common use.

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The Evolution of Software to Measure and Manage the Data Center

whitePaper | June 29, 2022

In a growing connected economy, new demands require modern organizations to rethink how they effectively manage their data center environment. Beyond new requirements around the cloud, architectures around edge computing are also placing new strains on business and technology leaders. In a world of constant connectivity performance, efficiency, uptime, and infrastructure visibility take center stage as leaders make decisions around their digital infrastructure.

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Spotlight

NetActuate

Operating one of the 10 largest IPv4 and IPv6 peered networks in the world, NetActuate helps providers get closer to their end users – no matter where in the world they are. Available from over 40 locations worldwide, NetActuate’s managed network and infrastructure services simplify and accelerate the global distribution of online applications and SaaS platforms. To learn more about BGP anycast and how it can help reduce latency across diverse global markets, visit NetActuate's anycast information resource site at anycast.com.

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