Application Infrastructure, Application Storage
Article | July 19, 2023
Pacific Electric Wire & Cable Co. (PEWC) is a manufacturer in Taiwan with subsidiaries in China, Singapore, Thailand, and Australia. Like many companies, they had been facing the looming change over to SAP HANA. They were ready to switch over from their older SAP software and take advantage of SAP HANA apps and databases. They also had a goal of speeding up operational analytics and insights. But with the change to HANA, they needed all new infrastructure, certified by SAP, to support it.
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Hyper-Converged Infrastructure, Application Infrastructure
Article | July 19, 2023
The year of the pandemic – that is how many of us will remember 2020 for generations to come. Challenging circumstances brought by the sudden and devastating spread of coronavirus (COVID-19) has made us witness the world making quick changes to remote working, businesses struggling to survive, the distress of social distancing rules, the emotional rollercoaster for people isolating, an overall crisis for health systems and the economy of countries, no matter where you were in the world.
When reflecting on what it has meant so far, however, we must realise that it’s not all doom and gloom. As Albert Einstein once said, “in the midst of every crisis lied a great opportunity”. The crisis has prompted companies to reinvent and accelerate digital plans, to adopt new technologies and sales models in order to adapt and survive – and for Managed Service Providers (MSPs) to step up to support businesses and employees in every way possible.
On the other hand, let’s also not forget what the changes have meant for the health of our ecosystems. With industries across varied sectors forced to work remotely and shut down operations, the changes have led to benefits for the environment – and we could argue that such break was something that our planet was desperately in need of.
Even now, as we start to see our way out of this situation, it’s hard to believe how it all happened. For most countries, it was a similar case: we were hearing news about a new virus spreading in China; and before we knew more about it, the virus arrived in our own territories. It seemed unlikely, and yet, a few days later, the virus was quickly spreading, and lockdown restrictions came into effect for almost every nation in the globe. Millions of workers around the world had to leave the office and make a quick switch to remote working, without much notice at all.
In the initial stages of lockdown, MSPs had to work around the clock to help customers that weren’t ready for flexible working, to enable people to work from home. As every other industry and business type, MSPs also encountered challenges. Not being able to help a client on-site can sometimes significantly affect the speed of project delivery. So, adjustments had to be made, wherever possible, to deliver services remotely, as quickly and seamlessly as possible.
“We are all in this together” is a phrase that became widespread in the UK. IT professionals, like many other sectors, had to support each other, and they have been working together as a community, to assist clients, businesses, and the wider public, since working from home was suddenly imposed for the vast majority. In the technology space, there is a lot of knowledge to share and to work with, which has led to many tech leaders and companies offering free advice, webinars and other tools to help with the struggles that have risen in the midst of the pandemic.
Shifting priorities based on customer needs
In the initial stages of the pandemic, MSPs played a critical role providing small and medium sized businesses with the tools and the IT infrastructure to keep their business running. Enabling office-based workers to continue their work from home was only the first step, however.
The sudden shift to remote working has required new tools and exposed new security vulnerabilities. All around the world, we saw an increasing number of cyber-attacks and threats taking place. Remote working means many people were using personal computers for work and business purposes, and so, products that are designed to keep personal computers protected became essential.
MSPs have also focused on increasing security measures for protecting password and identities for customers. Passwords on their own are not secure enough and can be easily compromised, so it has been a case of quickly deploying password management and Multi-factor Authentication (MFA), also known as two-factor authentication (2FA). MFA immediately increases security and ensures that clients’ accounts are significantly less likely to be compromised. In a few simple steps, IT providers can deploy MFA to help protect an organisation against breaches due to lost or stolen credentials.
Beyond helping employees to work from home securely, MSPs have assisted companies in implementing cloud-based applications, and managing access and restrictions to certain applications, especially for furloughed staff.
Embracing opportunities in the post-pandemic landscape
The spread of Covid-19 has made remote working the new norm, but how likely is this to become a permanent thing? Many employers and workers have started to believe that working from home will become more and more common for employees, even after the threat of the virus is gone. It’s difficult to know what the final picture will be, but it’s remains a fact that, as offices gradually re-open after lockdown, employers are increasingly looking at new ways of flexible working.
Many organisations that have been forced to work from home have been functioning remotely with little to no issue, so it stands to reason that the future of work will become more flexible. Video-calls, online training sessions, webinars, online meetings, it all sounds too familiar now, doesn’t it?
Remote working was already popular, though for a long time it wasn’t much more than a much-appreciated working benefit offered by employers, as part of the ‘job perks’ package. The pandemic only accelerated the need for remote working capabilities, and now telecommuting seems to be taking over as the new norm.
The IT landscape has mutated, and quite possibly it has changed for good. Technology leaders will have to continue to listen to the evolving needs and demands of the users and the markets in which they operate. For MSPs, it means the crisis is bringing opportunities to provide value to clients seeking support for enhanced mobility and flexible working. Now that work-from-home setups are in place, there’s room for improving remote access solutions and security measures.
Cloud migrations, which are expected to increase after the pandemic, present an opportunity for remote employees to improve collaboration and business resiliency. There will be a push towards more robust cloud-based solutions, and these migrations are likely to become one of the top opportunities for the months to come to drive revenue for MSPs, as well as VoIP solutions, business continuity and hardware sales.
The pandemic seems to have accelerated the demand for cloud services and security solutions. MSPs will play an important role in finding the best solutions for every business type, to enable them to work more flexibly and effectively. IT providers will be increasingly tasked with the job of securing devices and protecting employees as they work remotely, especially for SMBs.
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Hyper-Converged Infrastructure
Article | October 3, 2023
Stay ahead of the curve and navigate the complex landscape of regulatory obligations to safeguard data in cloud. Explores the challenges of maintaining compliance and strategies for risk mitigation.
Contents
1. Introduction
2. 3 Essential Regulatory Requirements
2.1 Before migration
2.2. During migration
2.3. After migration
3. Challenges in Ensuring Compliance in Infrastructure as a Service in Cloud Computing
3.1. Shared Responsibility Model
3.2. Data Breach
3.3. Access Mismanagement
3.4. Audit and Monitoring Challenges
4. Strategies for Addressing Compliance Challenges in IaaS
4.1. Risk Management and Assessment
4.2. Encryption and Collaboration with Cloud Service Providers
4.3. Contractual Agreements
4.4. Compliance Monitoring and Reporting
5. Conclusion
1. Introduction
Ensuring Infrastructure as a Service (IaaS) compliance in security is crucial for organizations to meet regulatory requirements and avoid potential legal and financial consequences. However, several challenges must be addressed before and after migration to the cloud. This article provides an overview of the regulatory requirements in cloud computing, explores the challenges faced in ensuring compliance in IaaS, a cloud implementation service and provides strategies for addressing these challenges to ensure a successful cloud migration.
2. 3 Essential Regulatory Requirements
When adopting cloud infrastructure as a service, organizations must comply with regulatory requirements before, during, and after migration to the cloud. This ensures avoiding the challenges, firms may face later and suggest solutions if they do so.
2.1 Before migration:
Organizations must identify the relevant regulations that apply to their industry and geographic location. This includes: Data Protection Laws, Industry-Specific Regulations, and International Laws.
2.2. During migration:
Organizations must ensure that they meet regulatory requirements while transferring data and applications to the cloud. This involves: Ensuring proper access management, data encryption, and data residency requirements.
2.3. After migration:
Organizations must continue to meet regulatory requirements through ongoing monitoring and reporting. This includes: Regularly reviewing and updating security measures, ensuring proper data protection, and complying with audit and reporting requirements.
3. Challenges in Ensuring Compliance in Infrastructureas a Service in Cloud Computing
3.1. Shared Responsibility Model
The lack of control over the infrastructure in IaaS cloud computing is caused by the shared responsibility model of IaaS, where the cloud service provider is responsible for the IaaS security while the customer is responsible for securing the data and applications they store and run in the cloud. According to a survey, 22.8% of respondents cited the lack of control over infrastructure as a top concern for cloud security. (Source: Cloud Security Alliance)
3.2. Data Breach
Data breaches have serious consequences for businesses, including legal and financial penalties, damage to their reputation, and the loss of customer trust. The location of data and the regulations governing its storage and processing create challenges for businesses operating in multiple jurisdictions. The global average total cost of a data breach increased by USD 0.11 million to USD 4.35 million in 2022, the highest it's been in the history of this report. The increase from USD 4.24 million in the 2021 report to USD 4.35 million in the 2022 report represents a 2.6% increase. (Source: IBM)
3.3. Access Mismanagement
Insider threats, where authorized users abuse their access privileges, can be a significant challenge for access management in IaaS. This includes the intentional or accidental misuse of credentials or non-protected infrastructure and the theft or loss of devices containing sensitive data. The 2020 data breach investigations report found that over 80% of data breaches were caused by compromised credentials or human error, highlighting the importance of effective access management. (Source: Verizon)
3.4. Audit and Monitoring Challenges
Large volumes of alerts overwhelm security teams, leading to fatigue and missed alerts, which result in non-compliance or security incidents going unnoticed. Limited resources may also make it challenging to effectively monitor and audit infrastructure as a service cloud environment, including the implementation and maintenance of monitoring tools.
4. Strategies for Addressing Compliance Challenges in IaaS
4.1. Risk Management and Assessment
Risk Assessment and Management includes conducting a risk assessment, including assessing risks related to data security, access controls, and regulatory compliance. It also involves implementing risk mitigation measures to address identified risks, like additional security measures or access controls such as encryption or multi-factor authentication.
4.2. Encryption and Collaboration with Cloud Service Providers
Encryption can be implemented at the application, database, or file system level, depending on the specific needs of the business. In addition, businesses should establish clear service level agreements with their cloud service provider related to data protection. This includes requirements for data security, access controls, and backup and recovery processes.
4.3. Contractual Agreements
The agreement should also establish audit and compliance requirements, including regular assessments of access management controls and policies. Using contractual agreements, organizations help ensure that they are clearly defined and that the cloud service provider is held accountable for implementing effective access management controls and policies.
4.4. Compliance Monitoring and Reporting
Monitoring and Reporting involves setting up automated monitoring and reporting mechanisms that track compliance with relevant regulations and standards and generate reports. They should also leverage technologies such as intrusion detection and prevention systems, security information and event management (SIEM) tools, and log analysis tools to collect, analyze, and report on security events in real time.
5. Conclusion
In accordance with the increasing prevalence of data breaches and the growing complexity of regulatory requirements, maintaining a secure and compliant cloud environment will be crucial for businesses to build trust with customers and avoid legal and financial risks. Addressing these requirements, the cloud helps companies maintain data privacy, avoid legal risks, and build customer trust. Organizations create a secure and compliant cloud environment that meets their needs by overcoming challenges and implementing best practices, working closely with cloud service providers. Ultimately, by prioritizing compliance and investing in the necessary resources and expertise, businesses can navigate these challenges and unlock the full potential of the cloud with confidence.
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Application Infrastructure
Article | August 3, 2022
Flexible data access, enhanced disaster recovery, and reduced infrastructure staff burden are some of the biggest reasons businesses migrate to innovative and reliable cloud technologies. Infrastructure-as-a-service or Iaas, is one such cloud computing model that has simplified the lives of enterprises and developers by reducing their infrastructure burden. Iaas gives you access to servers, networking, storage, and virtualization features.
IaaS is fast becoming one of the biggest trends in cloud computing. According to Technavio's latest report, the IaaS market projects a growth of USD 141.77 billion, registering a CAGR of 28.2% from 2021 to 2026.
“So many systems end up as a big dreaded ball of mud (which is totally preventable) when designing an enforceable architecture model.”
Alexander von Zitzewitz, CEO, hello2morrow Inc.
But, how can IaaS technology help you grow and advance your business? Here are some key advantages of switching to IaaS:
Better Performance
One of the more well-known benefits of IaaS is achieving a higher performance level from your infrastructure. Rather than worrying about the latest hardware for your infrastructure, with IaaS in place, your in-house IT team will be able to focus more on working on your business goals and objectives through technology.
Because the SLA (Service Level Agreement) with your IaaS cloud service provider can ensure that you are getting the best performance from your cloud provider's infrastructure. An SLA will ensure that your cloud provider is accountable for continuous upgrades and the best possible service for your business.
Decreased CapEx
With IaaS technology, you can choose the IaaS cloud service provider of your choice. Typically, a cloud provider has a more reliable, robust, and redundant infrastructure setup than what would be feasible and financially realistic in an office environment. This means you can save on maintenance, purchase, and operating hardware-related business expenditures. Additionally, it also decreases your overall IT-related capital expenditure (CapEx).
Increased Flexibility
IaaS increases your scalability and flexibility exponentially. Your business can scale up and down as needed and on-demand.
For example, say your business is hosting a short-term campaign to drive more traffic to your website. IaaS will automatically provision resources to ensure your business infrastructure is well equipped to handle the sudden incoming traffic boost.
Scale- Up Your Business
Additionally, IaaS gives your growing business the flexibility it needs from its IT infrastructure.
For example, if you’re considering opening a new office in a different location, you don’t need to spend extra on new hardware; instead, you can directly connect to your infrastructure virtually. This means you don’t need to invest in additional infrastructure for business expansion continually.
Managed-Task Virtualization
As IaaS supports the virtualization of management tasks, your IT is free to concentrate on other, more thought-intensive work. This will not only drive more efficiency but also help boost ROI.
Disaster Recovery
During disasters like an earthquake or floods, IaaS ensures smooth business operations. Disaster Recovery as a Service (DRaaS) stores and replicates data in multiple data centers in different geographical locations.
So even if a disaster or mishap causes significant damage to the data center, your IaaS providers can quickly restore the data from another data center.
Conclusion
IaaS allows your businesses to utilize the cloud to achieve your IT goals. It is flexible, scalable, reliable, cost-effective and provides seamless access to maximize business continuity. Therefore, you should choose a reliable IaaS cloud provider who can deliver a variety of cloud infrastructure solutions.
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