Why Integrated Infrastructure Is the Key to IT Success

Hyper-Converged Infrastructure

Article | September 14, 2023

The cloud has dispelled many myths and self-made barriers during the past ten years. The utilization of cloud infrastructure keeps proving the innovators right. The cloud has experienced tremendous adoption, leading to the development of our most pervasive - and disorderly - IT infrastructure systems. This move calls for a new level of infrastructure orchestration to manage the complexity of changing hybrid systems. There are many challenges involved in moving from an on-premises-only architecture to a cloud environment. IT operations teams must manage a considerably more complex overall environment due to this hybrid IT approach. Because of the variable nature of the cloud, IT directors have discovered fast that what worked to manage on-premises infrastructures may not always be applicable. Utilize Infrastructure as Code Tools to Provide Cloud Infrastructure as a Service IT has traditionally managed infrastructure orchestration and automation for business tools and platforms. Service orchestration and automation platforms (SOAPs) let non-IT workers turn on and off cloud infrastructure while IT maintains control. End-users are empowered with automated workflows that spin up infrastructure on-demand instead of opening a ticket for every request and waiting on the helpdesk or cloud service team. Automation benefits both end-users and ITOps. Users gain speed, and IT decides which cloud provider and how much cloud infrastructure is used. Give End Users Access to Code, Low Code, or No Code Modern SOAP lets citizen automators access workflow automation by preference or competence. SOAPs allow end-users to utilize code or no-code, depending on their preference. SOAPs let end-users access automation through Microsoft Teams, Slack, and ServiceNow. Developers and technical team members can access the platform's scripts and code. As enterprises outgrow their legacy systems, infrastructure orchestration solutions become essential. Using a service orchestration and automation platform is one way to manage complicated infrastructures. SOAPs are built for hybrid IT environments and will help organizations master multi-cloud and on-premises tools.

Application Infrastructure, Application Storage

Article | July 19, 2023

We’re all hoping that 2022 will finally end the unprecedented challenges brought by the global pandemic and things will return to a new normalcy. For IT infrastructure and operations organizations, the rising trends that we are seeing today will likely continue, but there are still a few areas that will need special attention from IT leaders over the next 12 to 18 months. In no particular order, they include: The New Edge Edge computing is now at the forefront. Two primary factors that make it business-critical are the increased prevalence of remote and hybrid workplace models where employees will continue working remotely, either from home or a branch office, resulting in an increased adoption of cloud-based businesses and communications services. With the rising focus on remote and hybrid workplace cultures, Zoom, Microsoft Teams, and Google Meet have continued to expand their solutions and add new features. As people start moving back to office, they are likely to want the same experience they had from home. In a typical enterprise setup, branch office traffic is usually backhauled all the way to the data center. This architecture severely impacts the user experience, so enterprises will have to review their network architectures and come up with a roadmap to accommodate local egress between branch offices and headquarters. That’s where the edge can help, bringing it closer to the workforce. This also brings an opportunity to optimize costs by migrating from some of the expensive multi-protocol label switching (MPLS) or private circuits to relatively low-cost direct internet circuits, which is being addressed by the new secure access service edge (SASE) architecture that is being offered by many established vendors. I anticipate some components of SASE, specifically those related to software-defined wide area network (SD-WAN), local egress, and virtual private network (VPN), will drive a lot of conversation this year. Holistic Cloud Strategy Cloud adoption will continue to grow, and along with software as a service (SaaS), there will be renewed interest in infrastructure as a service (IaaS), albeit for specific workloads. For a medium-to-large-sized enterprise with a substantial development environment, it will still be cost-prohibitive to move everything to the cloud, so any cloud strategy would need to be holistic and forward-looking to maximize its business value. Another pandemic-induced shift is from using virtual machines (VMs) as a consumption unit of compute to containers as a consumption unit of software. For on-premises or private cloud deployment architectures that require sustainable management, organizations will have to orchestrate containers and deploy efficient container security and management tools. Automation Now that cloud adoption, migration, and edge computing architectures are becoming more prevalent, the legacy methods of infrastructure provisioning and management will not be scalable. By increasing infrastructure automation, enterprises can optimize costs and be more flexible and efficient—but only if they are successful at developing new skills. To achieve the goal of “infrastructure as a code” will require a shift in the perspective on infrastructure automation to one that focuses on developing and sustaining skills and roles that improve efficiency and agility across on-premises, cloud, and edge infrastructures. Defining the roles of designers and architects to support automation is essential to ensure that automation works as expected, avoids significant errors, and complements other technologies. AIOps (Artificial Intelligence for IT Operations) Alongside complementing automation trends, the implementation of AIOps to effectively automate IT operations processes such as event correlation, anomaly detection, and causality determination will also be important. AIOps will eliminate the data silos in IT by bringing all types of data under one roof so it can be used to execute machine learning (ML)-based methods to develop insights for responsive enhancements and corrections. AIOps can also help with probable cause analytics by focusing on the most likely source of a problem. The concept of site reliability engineering (SRE) is being increasingly adopted by SaaS providers and will gain importance in enterprise IT environments due to the trends listed above. AIOps is a key component that will enable site reliability engineers (SREs) to respond more quickly—and even proactively—by resolving issues without manual intervention. These focus areas are by no means an exhaustive list. There are a variety of trends that will be more prevalent in specific industry areas, but a common theme in the post-pandemic era is going to be superior delivery of IT services. That’s also at the heart of the Autonomous Digital Enterprise, a forward-focused business framework designed to help companies make technology investments for the future.

Hyper-Converged Infrastructure

Article | October 3, 2023

With the regular increase of data in both cloud and organizations, a way to tackle these data and extract valuable insights is highly in demand. Although there are multiple tools available in the market not all of them can provide a complete resolution. Developed in 2003, Slunk has become the ideal tool for numerous businesses across the globe. It is a software platform that is popular for searching, monitoring, analyzing, and visualizing data in real-time. Slunk performs operations such as gathering, interpreting, and coordinating data to create alerts, dashboards, and graphs instantaneously. Why Splunk? 1. Business Flexibility It improves the way people around organizations identify, predict, and solve problems simultaneously. It helps in answering questions for every part of the business, be it DevOps, IT, or Business Development. It offers capabilities to detect, visualize and collaborate anytime. 2. Enhance Digitization Splunk assists businesses in ensuring the success of their digitization with its artificial intelligence and machine learning-based solutions. 3. New Opportunities No matter how much data you have gathered, Splunk will help in scaling according to the data volume. It does that with the ecosystem provided by its partners and services. 4. Data-To-Everything It is a platform that enables businesses to detect, monitor, analyze, and work with both structured and unstructured data regardless of their source and timescale. It allows users to ask any question related to insights and take actions accordingly. 5. Fast & Flexible The time to value can be sped up to two days. Companies can deploy in increasing capacity within two days and retrieve their data as long as 90 days. Moreover, the upgrades and updates are handled by the team for them. 6. Maximize Value The subscribers of Splunk do not have to manage infrastructure and they do not even need one. As a service, it offers scarce and valuable resources as required for better performance. 7. Robust Security Splunk is certified and authorized by ISO 27001 and FedRAMP. They proffer dedicated cloud environments with encryption to the customer for robust security as well. Apart from these major advantages, Splunk also grants incredible GUI, reduces troubleshooting time, real-time dashboard visibility, incorporates AI in data strategy, monitors business metrics, powerful visualization, and search. Some of the crucial features of Splunk include development & testing, faster ROI generation, developing real-time data applications, and real-time architecture stats & reports. Be Ready for Splunk-Based Cloud Infra Maintenance At its core, Splunk is an efficient tool for data aggregation that comes with versatile search functionality. Any business can get started with Splunk depending on certain needs they have for data-set monitoring and management. It allows users to take a highly effective data wealth that is pulled from different sources like websites, apps, or IoT. All that is needed to do is getting started with Splunk-based applications for which you can hire developers with relevant knowledge and experience.

Article | July 30, 2020

The year of the pandemic – that is how many of us will remember 2020 for generations to come. Challenging circumstances brought by the sudden and devastating spread of coronavirus (COVID-19) has made us witness the world making quick changes to remote working, businesses struggling to survive, the distress of social distancing rules, the emotional rollercoaster for people isolating, an overall crisis for health systems and the economy of countries, no matter where you were in the world. When reflecting on what it has meant so far, however, we must realise that it’s not all doom and gloom. As Albert Einstein once said, “in the midst of every crisis lied a great opportunity”. The crisis has prompted companies to reinvent and accelerate digital plans, to adopt new technologies and sales models in order to adapt and survive – and for Managed Service Providers (MSPs) to step up to support businesses and employees in every way possible. On the other hand, let’s also not forget what the changes have meant for the health of our ecosystems. With industries across varied sectors forced to work remotely and shut down operations, the changes have led to benefits for the environment – and we could argue that such break was something that our planet was desperately in need of. Even now, as we start to see our way out of this situation, it’s hard to believe how it all happened. For most countries, it was a similar case: we were hearing news about a new virus spreading in China; and before we knew more about it, the virus arrived in our own territories. It seemed unlikely, and yet, a few days later, the virus was quickly spreading, and lockdown restrictions came into effect for almost every nation in the globe. Millions of workers around the world had to leave the office and make a quick switch to remote working, without much notice at all. In the initial stages of lockdown, MSPs had to work around the clock to help customers that weren’t ready for flexible working, to enable people to work from home. As every other industry and business type, MSPs also encountered challenges. Not being able to help a client on-site can sometimes significantly affect the speed of project delivery. So, adjustments had to be made, wherever possible, to deliver services remotely, as quickly and seamlessly as possible. “We are all in this together” is a phrase that became widespread in the UK. IT professionals, like many other sectors, had to support each other, and they have been working together as a community, to assist clients, businesses, and the wider public, since working from home was suddenly imposed for the vast majority. In the technology space, there is a lot of knowledge to share and to work with, which has led to many tech leaders and companies offering free advice, webinars and other tools to help with the struggles that have risen in the midst of the pandemic. Shifting priorities based on customer needs In the initial stages of the pandemic, MSPs played a critical role providing small and medium sized businesses with the tools and the IT infrastructure to keep their business running. Enabling office-based workers to continue their work from home was only the first step, however. The sudden shift to remote working has required new tools and exposed new security vulnerabilities. All around the world, we saw an increasing number of cyber-attacks and threats taking place. Remote working means many people were using personal computers for work and business purposes, and so, products that are designed to keep personal computers protected became essential. MSPs have also focused on increasing security measures for protecting password and identities for customers. Passwords on their own are not secure enough and can be easily compromised, so it has been a case of quickly deploying password management and Multi-factor Authentication (MFA), also known as two-factor authentication (2FA). MFA immediately increases security and ensures that clients’ accounts are significantly less likely to be compromised. In a few simple steps, IT providers can deploy MFA to help protect an organisation against breaches due to lost or stolen credentials. Beyond helping employees to work from home securely, MSPs have assisted companies in implementing cloud-based applications, and managing access and restrictions to certain applications, especially for furloughed staff. Embracing opportunities in the post-pandemic landscape The spread of Covid-19 has made remote working the new norm, but how likely is this to become a permanent thing? Many employers and workers have started to believe that working from home will become more and more common for employees, even after the threat of the virus is gone. It’s difficult to know what the final picture will be, but it’s remains a fact that, as offices gradually re-open after lockdown, employers are increasingly looking at new ways of flexible working. Many organisations that have been forced to work from home have been functioning remotely with little to no issue, so it stands to reason that the future of work will become more flexible. Video-calls, online training sessions, webinars, online meetings, it all sounds too familiar now, doesn’t it? Remote working was already popular, though for a long time it wasn’t much more than a much-appreciated working benefit offered by employers, as part of the ‘job perks’ package. The pandemic only accelerated the need for remote working capabilities, and now telecommuting seems to be taking over as the new norm. The IT landscape has mutated, and quite possibly it has changed for good. Technology leaders will have to continue to listen to the evolving needs and demands of the users and the markets in which they operate. For MSPs, it means the crisis is bringing opportunities to provide value to clients seeking support for enhanced mobility and flexible working. Now that work-from-home setups are in place, there’s room for improving remote access solutions and security measures. Cloud migrations, which are expected to increase after the pandemic, present an opportunity for remote employees to improve collaboration and business resiliency. There will be a push towards more robust cloud-based solutions, and these migrations are likely to become one of the top opportunities for the months to come to drive revenue for MSPs, as well as VoIP solutions, business continuity and hardware sales. The pandemic seems to have accelerated the demand for cloud services and security solutions. MSPs will play an important role in finding the best solutions for every business type, to enable them to work more flexibly and effectively. IT providers will be increasingly tasked with the job of securing devices and protecting employees as they work remotely, especially for SMBs.