Hyper-Converged Infrastructure, Application Infrastructure
Article | July 19, 2023
Consider IaaS (infrastructure as a service) as a virtual version of your traditional data center. IaaS is a branch of cloud computing technology that offers virtualized storage, server, and networking wrapped together as a self-service platform. It is highly cost-efficient and makes up for easier, faster workloads. Although incredibly convenient for business, it largely depends on what your company needs to use it for.
What is IaaS, and How Can It Benefit Your Business?
IaaS first rose to popularity in the early 2010s. Since then, it has become the standard abstraction model for many types of workloads. But with the rise of the microservices application pattern and the arrival of new technologies like containers and serverless IaaS is still a foundational service, but the field is more crowded than ever.
The most common household cloud computing names—AWS (Amazon Web Services), Google Cloud and Microsoft Azure— are all IaaS providers. They all maintain giant data centers around the globe. It includes tons of storage systems, physical servers, and networking equipment under a virtualization layer. Cloud customers access these resources to deploy and run applications in a highly automated manner.
Developing a cloud adoption strategy is a vital step forward for modern-day business. And this subscription-based cloud computing service, IaaS, offers a remote management solution and reduces your purchase cost at the same time.
Additionally, IaaS also provides key solutions vital for any company’s future plans, such as big-data analysis. It allows businesses like yours to analyze massive data sets and see future trends, patterns, and associations that a human wouldn’t.
Understanding the IaaS Architecture
In an IaaS service model, your cloud provider will take over your infrastructure components, such as traditional on-premises data centers and host them on the internet. This includes virtual computing, servers, networking hardware, and infrastructure components, as well as the hypervisor layer.
IaaS service providers will also provide a wide array of services to accompany those infrastructure components.
Monitoring
Detailed billing
Security
Log access
Load balancing
Clustering
Storage resiliency
Backup
Replication
Disaster Recovery
IaaS services are automated and highly policy-driven, so you can implement all your infrastructure tasks effortlessly.
How Does It Work?
IaaS customers access their resources through a WAN (wide area network). Leveraging the cloud provider's services, they will install the remaining elements of an application stack.
For example, you can log in to the IaaS platform to create VMs (virtual machines), install operating systems on each VM, deploy middleware like databases, create storage buckets for workloads and backups, and install the enterprise workload on that VM. Afterward, you can also use the IaaS provider's services to track costs, balance network traffic, monitor performance, troubleshoot application-related issues and manage disaster recovery.
IaaS Use Cases
As IaaS provides general-purpose computing resources, it can be used for any kind of use case. IaaS is most often used today for the development and testing environments, websites, and web apps that interact with customers, data storage, analytics, and data warehousing workloads. Plus, it also offers backup and disaster recovery services, especially for on-premises workloads. IaaS is also a good way to set up and run common business software and apps like SAP.
Real-life Examples
GE Healthcare: Reputed medical imaging facility GE Healthcare adopted Amazon EC2 from AWS to design the GE Health Cloud. GE Health Cloud platform successfully empowered its consumers by collecting, storing, accessing, and processing information worldwide from different types of medical devices to obtain value from data.
Coca-Cola: The beverage giant Coca-Cola collaborated with SoftLayer adopting a pay-as-you-go architecture to manage their CRM system effectively during peak seasons.
Final Thoughts
Before choosing a provider, you will need to think carefully about the services, reliability, and costs. First, you should thoroughly assess the capabilities of your organization’s IT department and determine how well equipped it is to deal with the ongoing demands of IaaS implementation. Accordingly, you will be prepared to choose an alternative provider and move to the alternative infrastructure if you need to.
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Hyper-Converged Infrastructure
Article | October 3, 2023
We’re all hoping that 2022 will finally end the unprecedented challenges brought by the global pandemic and things will return to a new normalcy. For IT infrastructure and operations organizations, the rising trends that we are seeing today will likely continue, but there are still a few areas that will need special attention from IT leaders over the next 12 to 18 months.
In no particular order, they include:
The New Edge
Edge computing is now at the forefront. Two primary factors that make it business-critical are the increased prevalence of remote and hybrid workplace models where employees will continue working remotely, either from home or a branch office, resulting in an increased adoption of cloud-based businesses and communications services.
With the rising focus on remote and hybrid workplace cultures, Zoom, Microsoft Teams, and Google Meet have continued to expand their solutions and add new features. As people start moving back to office, they are likely to want the same experience they had from home. In a typical enterprise setup, branch office traffic is usually backhauled all the way to the data center. This architecture severely impacts the user experience, so enterprises will have to review their network architectures and come up with a roadmap to accommodate local egress between branch offices and headquarters. That’s where the edge can help, bringing it closer to the workforce.
This also brings an opportunity to optimize costs by migrating from some of the expensive multi-protocol label switching (MPLS) or private circuits to relatively low-cost direct internet circuits, which is being addressed by the new secure access service edge (SASE) architecture that is being offered by many established vendors.
I anticipate some components of SASE, specifically those related to software-defined wide area network (SD-WAN), local egress, and virtual private network (VPN), will drive a lot of conversation this year.
Holistic Cloud Strategy
Cloud adoption will continue to grow, and along with software as a service (SaaS), there will be renewed interest in infrastructure as a service (IaaS), albeit for specific workloads. For a medium-to-large-sized enterprise with a substantial development environment, it will still be cost-prohibitive to move everything to the cloud, so any cloud strategy would need to be holistic and forward-looking to maximize its business value.
Another pandemic-induced shift is from using virtual machines (VMs) as a consumption unit of compute to containers as a consumption unit of software. For on-premises or private cloud deployment architectures that require sustainable management, organizations will have to orchestrate containers and deploy efficient container security and management tools.
Automation
Now that cloud adoption, migration, and edge computing architectures are becoming more prevalent, the legacy methods of infrastructure provisioning and management will not be scalable.
By increasing infrastructure automation, enterprises can optimize costs and be more flexible and efficient—but only if they are successful at developing new skills. To achieve the goal of “infrastructure as a code” will require a shift in the perspective on infrastructure automation to one that focuses on developing and sustaining skills and roles that improve efficiency and agility across on-premises, cloud, and edge infrastructures. Defining the roles of designers and architects to support automation is essential to ensure that automation works as expected, avoids significant errors, and complements other technologies.
AIOps (Artificial Intelligence for IT Operations)
Alongside complementing automation trends, the implementation of AIOps to effectively automate IT operations processes such as event correlation, anomaly detection, and causality determination will also be important. AIOps will eliminate the data silos in IT by bringing all types of data under one roof so it can be used to execute machine learning (ML)-based methods to develop insights for responsive enhancements and corrections.
AIOps can also help with probable cause analytics by focusing on the most likely source of a problem. The concept of site reliability engineering (SRE) is being increasingly adopted by SaaS providers and will gain importance in enterprise IT environments due to the trends listed above. AIOps is a key component that will enable site reliability engineers (SREs) to respond more quickly—and even proactively—by resolving issues without manual intervention.
These focus areas are by no means an exhaustive list. There are a variety of trends that will be more prevalent in specific industry areas, but a common theme in the post-pandemic era is going to be superior delivery of IT services. That’s also at the heart of the Autonomous Digital Enterprise, a forward-focused business framework designed to help companies make technology investments for the future.
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Hyper-Converged Infrastructure
Article | October 10, 2023
The year of the pandemic – that is how many of us will remember 2020 for generations to come. Challenging circumstances brought by the sudden and devastating spread of coronavirus (COVID-19) has made us witness the world making quick changes to remote working, businesses struggling to survive, the distress of social distancing rules, the emotional rollercoaster for people isolating, an overall crisis for health systems and the economy of countries, no matter where you were in the world.
When reflecting on what it has meant so far, however, we must realise that it’s not all doom and gloom. As Albert Einstein once said, “in the midst of every crisis lied a great opportunity”. The crisis has prompted companies to reinvent and accelerate digital plans, to adopt new technologies and sales models in order to adapt and survive – and for Managed Service Providers (MSPs) to step up to support businesses and employees in every way possible.
On the other hand, let’s also not forget what the changes have meant for the health of our ecosystems. With industries across varied sectors forced to work remotely and shut down operations, the changes have led to benefits for the environment – and we could argue that such break was something that our planet was desperately in need of.
Even now, as we start to see our way out of this situation, it’s hard to believe how it all happened. For most countries, it was a similar case: we were hearing news about a new virus spreading in China; and before we knew more about it, the virus arrived in our own territories. It seemed unlikely, and yet, a few days later, the virus was quickly spreading, and lockdown restrictions came into effect for almost every nation in the globe. Millions of workers around the world had to leave the office and make a quick switch to remote working, without much notice at all.
In the initial stages of lockdown, MSPs had to work around the clock to help customers that weren’t ready for flexible working, to enable people to work from home. As every other industry and business type, MSPs also encountered challenges. Not being able to help a client on-site can sometimes significantly affect the speed of project delivery. So, adjustments had to be made, wherever possible, to deliver services remotely, as quickly and seamlessly as possible.
“We are all in this together” is a phrase that became widespread in the UK. IT professionals, like many other sectors, had to support each other, and they have been working together as a community, to assist clients, businesses, and the wider public, since working from home was suddenly imposed for the vast majority. In the technology space, there is a lot of knowledge to share and to work with, which has led to many tech leaders and companies offering free advice, webinars and other tools to help with the struggles that have risen in the midst of the pandemic.
Shifting priorities based on customer needs
In the initial stages of the pandemic, MSPs played a critical role providing small and medium sized businesses with the tools and the IT infrastructure to keep their business running. Enabling office-based workers to continue their work from home was only the first step, however.
The sudden shift to remote working has required new tools and exposed new security vulnerabilities. All around the world, we saw an increasing number of cyber-attacks and threats taking place. Remote working means many people were using personal computers for work and business purposes, and so, products that are designed to keep personal computers protected became essential.
MSPs have also focused on increasing security measures for protecting password and identities for customers. Passwords on their own are not secure enough and can be easily compromised, so it has been a case of quickly deploying password management and Multi-factor Authentication (MFA), also known as two-factor authentication (2FA). MFA immediately increases security and ensures that clients’ accounts are significantly less likely to be compromised. In a few simple steps, IT providers can deploy MFA to help protect an organisation against breaches due to lost or stolen credentials.
Beyond helping employees to work from home securely, MSPs have assisted companies in implementing cloud-based applications, and managing access and restrictions to certain applications, especially for furloughed staff.
Embracing opportunities in the post-pandemic landscape
The spread of Covid-19 has made remote working the new norm, but how likely is this to become a permanent thing? Many employers and workers have started to believe that working from home will become more and more common for employees, even after the threat of the virus is gone. It’s difficult to know what the final picture will be, but it’s remains a fact that, as offices gradually re-open after lockdown, employers are increasingly looking at new ways of flexible working.
Many organisations that have been forced to work from home have been functioning remotely with little to no issue, so it stands to reason that the future of work will become more flexible. Video-calls, online training sessions, webinars, online meetings, it all sounds too familiar now, doesn’t it?
Remote working was already popular, though for a long time it wasn’t much more than a much-appreciated working benefit offered by employers, as part of the ‘job perks’ package. The pandemic only accelerated the need for remote working capabilities, and now telecommuting seems to be taking over as the new norm.
The IT landscape has mutated, and quite possibly it has changed for good. Technology leaders will have to continue to listen to the evolving needs and demands of the users and the markets in which they operate. For MSPs, it means the crisis is bringing opportunities to provide value to clients seeking support for enhanced mobility and flexible working. Now that work-from-home setups are in place, there’s room for improving remote access solutions and security measures.
Cloud migrations, which are expected to increase after the pandemic, present an opportunity for remote employees to improve collaboration and business resiliency. There will be a push towards more robust cloud-based solutions, and these migrations are likely to become one of the top opportunities for the months to come to drive revenue for MSPs, as well as VoIP solutions, business continuity and hardware sales.
The pandemic seems to have accelerated the demand for cloud services and security solutions. MSPs will play an important role in finding the best solutions for every business type, to enable them to work more flexibly and effectively. IT providers will be increasingly tasked with the job of securing devices and protecting employees as they work remotely, especially for SMBs.
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Hyper-Converged Infrastructure, IT Systems Management
Article | September 14, 2023
Driving excellence in HCI: Unveil the crucial role of managed service providers in deploying and managing Hyper-Converged Infrastructure for optimal performance and efficiency for smooth functioning.
Contents
1. Introduction
2. Role of MSPs in Deployment of HCI
3. Role of MSPs in HCI’s Management
4. Key Areas Where MSPs Help Drive Efficient HCI
4.1. Expert Deployment and Configuration
4.2. Proactive Monitoring and Management
4.3. Performance Optimization
4.4. Security and Compliance
4.5. Patch Management and Upgrades
4.6. Scalability and Flexibility
4.7. Cost Optimization
4.8. 24/7 Support and Incident Management
5. Takeaway
1. Introduction
Fundamentally, a hyper-converged infrastructure comprises virtual computing, virtual hyperconverged network, and virtual SAB. However, deploying this infrastructure is a complex procedure that requires skill and attention. A managed service provider (MSP) can assist a business in implementing hyper-converged infrastructure. These are service providers that specialize in managing and maintaining hyper-converged infrastructure environments on behalf of businesses. They offer proactive monitoring, maintenance, and troubleshooting services to ensure optimal performance & availability and management excellence in HCI.
2. Role of MSPs in Deployment of HCI
Managed service providers play a crucial role in the successful deployment of Hyperconverged Infrastructure. With their expertise and experience, MSPs assist businesses in planning and designing the optimal HCI solution tailored to their needs. They manage the integration of hardware and software components, ensuring compatibility and seamless integration into the existing IT infrastructure. MSPs handle data migration and transition, minimizing downtime and data loss. They also optimize performance by fine-tuning configurations and resource allocations to achieve optimal HCI operation. MSPs prioritize security and compliance, implementing robust measures to protect sensitive data and ensure regulatory compliance. They provide ongoing management and support, monitoring system health, performing maintenance, and addressing issues promptly. MSPs enable scalability and future-proofing, helping businesses scale their HCI environment as needed and ensuring flexibility for future technology advancements and changes in business requirements. Broadly, MSPs bring their specialized knowledge and services to navigate the complexities of HCI deployment, enabling businesses to maximize the benefits of this transformative HCI technology.
3. Role of MSPs in HCI’s Management
Managed service providers play a crucial role in the effective management of HCI. MSPs offer a range of services to ensure the optimal performance and security of HCI environments. They proactively monitor and maintain the HCI infrastructure, identifying and addressing issues before they impact operations. MSPs specialize in performance optimization, fine-tuning configurations, and implementing load balancing techniques to maximize efficiency. They prioritize security and compliance by implementing robust measures and assisting with data backup and disaster recovery strategies. MSPs also assist with capacity planning and scalability, ensuring resources are efficiently allocated and businesses can adapt to changing demands. They provide 24/7 support, troubleshooting services, and comprehensive reporting and analytics for HCI management excellence. Additionally, MSPs handle vendor management, simplifying interactions with hardware and software providers. Overall,
MSPs enable businesses to effectively manage their HCI environments, ensuring smooth operations, optimal performance, and security.
4. Key Areas Where MSPs Help Drive Efficient HCI
Managed Service Providersplay a crucial role in driving deployment and management excellence in Hyperconverged Infrastructure (HCI) environments. HCI combines storage, compute, and networking into a single, software-defined platform, simplifying data center operations. Here's how MSPs contribute to HCI excellence:
1. Expert Deployment and Configuration
MSPs possess deep expertise in HCI deployments. They understand the complexities of hardware, software, and networking integration required for optimal HCI implementation. MSPs ensure proper configuration, capacity planning, and performance tuning to maximize HCI efficiency and meet specific business needs.
2. Proactive Monitoring and Management
MSPs provide proactive monitoring and management services, continuously monitoring the HCI environment to detect issues and resolve them before they impact performance or availability. They leverage advanced monitoring tools and technologies to monitor resource utilization, network connectivity, and storage performance, ensuring optimal HCI operation.
3. Performance Optimization
MSPs specialize in fine-tuning HCI performance. They analyze workloads, assess resource requirements, and optimize configurations to ensure optimal performance and scalability. Through proactive capacity planning and performance optimization techniques, MSPs help businesses extract the maximum value from their HCI investment.
4. Security and Compliance
MSPs prioritize security and compliance in HCI environments. They implement robust security measures, such as encryption, access controls, and threat detection systems, to protect critical data and ensure compliance with industry regulations. MSPs also assist businesses in implementing data backup and disaster recovery strategies to safeguard against potential data loss or system failures.
5. Patch Management and Upgrades
MSPs handle patch management and upgrades in HCI environments. They ensure that the HCI platform stays up to date with the latest security patches and software updates, minimizing vulnerabilities and ensuring hyperconverged system stability. MSPs coordinate and execute seamless upgrades, minimizing disruptions and maintaining optimal HCI performance.
6. Scalability and Flexibility
MSPs help businesses scale and adapt their HCI environments to meet changing demands. They assess growth requirements, optimize resource allocation, and implement expansion strategies to accommodate evolving business needs. MSPs enable businesses to scale their HCI infrastructure seamlessly without compromising performance or availability.
7. Cost Optimization
MSPs assist in optimizing costs associated with HCI deployments. They evaluate resource utilization, identify inefficiencies, and implement cost-saving measures, such as workload consolidation and resource allocation optimization. MSPs help businesses achieve maximum return on investment by aligning HCI infrastructure with specific business objectives.
8. 24/7 Support and Incident Management
MSPs offer round-the-clock support and incident management for HCI environments. They provide timely resolution of issues, minimizing downtime and ensuring continuous operation. MSPs also offer help desk services, ticket management, and proactive troubleshooting to address any challenges that arise in the HCI environment.
5. Takeaway
The future of managed service providers is promising and dynamic. MSPs will continue to enhance their specialized expertise in HCI, offering comprehensive support for businesses' HCI environments. They will expand their services to include end-to-end managed hyperconverged solutions, covering deployment, ongoing management, performance optimization, and security. Automation and orchestration will play a significant role as MSPs leverage these technologies to streamline operations and improve efficiency. MSPs will also focus on strengthening security and compliance measures, integrating HCI with cloud services, and continuously innovating to stay ahead in the HCI landscape. Broadly, MSPs will be vital partners for businesses seeking to maximize the benefits of HCI while ensuring smooth operations and staying competitive in the digital era.
MSPs in HCI offer specialized expertise, managed services, automation, AI-driven analytics, enhanced security and compliance, integration with hyper converged cloud services, and continuous innovation. Their services will cover the entire lifecycle of HCI, from deployment to ongoing management and optimization. MSPs will leverage automation and AI technologies to streamline operations, enhance security, and provide proactive monitoring and maintenance. They will assist businesses in integrating HCI with cloud services, ensuring scalability and flexibility. MSPs will continuously innovate to adapt to emerging technologies and industry trends, supporting businesses in harnessing the full potential of HCI and achieving their digital transformation goals.
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