Hyper-Converged Infrastructure
Article | October 3, 2023
The year of the pandemic – that is how many of us will remember 2020 for generations to come. Challenging circumstances brought by the sudden and devastating spread of coronavirus (COVID-19) has made us witness the world making quick changes to remote working, businesses struggling to survive, the distress of social distancing rules, the emotional rollercoaster for people isolating, an overall crisis for health systems and the economy of countries, no matter where you were in the world.
When reflecting on what it has meant so far, however, we must realise that it’s not all doom and gloom. As Albert Einstein once said, “in the midst of every crisis lied a great opportunity”. The crisis has prompted companies to reinvent and accelerate digital plans, to adopt new technologies and sales models in order to adapt and survive – and for Managed Service Providers (MSPs) to step up to support businesses and employees in every way possible.
On the other hand, let’s also not forget what the changes have meant for the health of our ecosystems. With industries across varied sectors forced to work remotely and shut down operations, the changes have led to benefits for the environment – and we could argue that such break was something that our planet was desperately in need of.
Even now, as we start to see our way out of this situation, it’s hard to believe how it all happened. For most countries, it was a similar case: we were hearing news about a new virus spreading in China; and before we knew more about it, the virus arrived in our own territories. It seemed unlikely, and yet, a few days later, the virus was quickly spreading, and lockdown restrictions came into effect for almost every nation in the globe. Millions of workers around the world had to leave the office and make a quick switch to remote working, without much notice at all.
In the initial stages of lockdown, MSPs had to work around the clock to help customers that weren’t ready for flexible working, to enable people to work from home. As every other industry and business type, MSPs also encountered challenges. Not being able to help a client on-site can sometimes significantly affect the speed of project delivery. So, adjustments had to be made, wherever possible, to deliver services remotely, as quickly and seamlessly as possible.
“We are all in this together” is a phrase that became widespread in the UK. IT professionals, like many other sectors, had to support each other, and they have been working together as a community, to assist clients, businesses, and the wider public, since working from home was suddenly imposed for the vast majority. In the technology space, there is a lot of knowledge to share and to work with, which has led to many tech leaders and companies offering free advice, webinars and other tools to help with the struggles that have risen in the midst of the pandemic.
Shifting priorities based on customer needs
In the initial stages of the pandemic, MSPs played a critical role providing small and medium sized businesses with the tools and the IT infrastructure to keep their business running. Enabling office-based workers to continue their work from home was only the first step, however.
The sudden shift to remote working has required new tools and exposed new security vulnerabilities. All around the world, we saw an increasing number of cyber-attacks and threats taking place. Remote working means many people were using personal computers for work and business purposes, and so, products that are designed to keep personal computers protected became essential.
MSPs have also focused on increasing security measures for protecting password and identities for customers. Passwords on their own are not secure enough and can be easily compromised, so it has been a case of quickly deploying password management and Multi-factor Authentication (MFA), also known as two-factor authentication (2FA). MFA immediately increases security and ensures that clients’ accounts are significantly less likely to be compromised. In a few simple steps, IT providers can deploy MFA to help protect an organisation against breaches due to lost or stolen credentials.
Beyond helping employees to work from home securely, MSPs have assisted companies in implementing cloud-based applications, and managing access and restrictions to certain applications, especially for furloughed staff.
Embracing opportunities in the post-pandemic landscape
The spread of Covid-19 has made remote working the new norm, but how likely is this to become a permanent thing? Many employers and workers have started to believe that working from home will become more and more common for employees, even after the threat of the virus is gone. It’s difficult to know what the final picture will be, but it’s remains a fact that, as offices gradually re-open after lockdown, employers are increasingly looking at new ways of flexible working.
Many organisations that have been forced to work from home have been functioning remotely with little to no issue, so it stands to reason that the future of work will become more flexible. Video-calls, online training sessions, webinars, online meetings, it all sounds too familiar now, doesn’t it?
Remote working was already popular, though for a long time it wasn’t much more than a much-appreciated working benefit offered by employers, as part of the ‘job perks’ package. The pandemic only accelerated the need for remote working capabilities, and now telecommuting seems to be taking over as the new norm.
The IT landscape has mutated, and quite possibly it has changed for good. Technology leaders will have to continue to listen to the evolving needs and demands of the users and the markets in which they operate. For MSPs, it means the crisis is bringing opportunities to provide value to clients seeking support for enhanced mobility and flexible working. Now that work-from-home setups are in place, there’s room for improving remote access solutions and security measures.
Cloud migrations, which are expected to increase after the pandemic, present an opportunity for remote employees to improve collaboration and business resiliency. There will be a push towards more robust cloud-based solutions, and these migrations are likely to become one of the top opportunities for the months to come to drive revenue for MSPs, as well as VoIP solutions, business continuity and hardware sales.
The pandemic seems to have accelerated the demand for cloud services and security solutions. MSPs will play an important role in finding the best solutions for every business type, to enable them to work more flexibly and effectively. IT providers will be increasingly tasked with the job of securing devices and protecting employees as they work remotely, especially for SMBs.
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Hyper-Converged Infrastructure
Article | October 10, 2023
IT infrastructure is of utmost importance because it enables organizations to manage and deliver data & services to their employees, customers, and partners.
The events mentioned in the following paragraphs cover a range of topics related to cloud infrastructure, including cloud security, hybrid cloud, multi-cloud, cloud automation, and cloud-native applications. These events are taking place in United States, Denmark, China, and Rome among others from May 2023 to December 2023.
Let's take a closer look at each of these events and know what attendees can expect to gain from them.
1. Data Center World
May 8-11, 2023 | Austin (Texas)
Data Center World is an important virtual event focusing on digital infrastructure aimed at professionals working in data centers, technology leaders, and innovators driving the digital industry forward. It is the longest-running data center conference and expo, blending decades of experience with insight into today's and tomorrow's strategic issues. The conference will provide attendees valuable knowledge and strategies on various technologies and concepts necessary for planning, managing, and optimizing data centers. The event will feature multiple themes as edge computing, colocation, hyperscale and more. The conference will offer a platform for experts to share their insights on the latest developments and trends shaping the future of digital infrastructure.
2. Gartner IT Infrastructure, Operations and Cloud Strategies Conference 2023
November 20-21, 2023 | London (England)
Gartner IT Infrastructure, Operations and Cloud Strategies Conference 2023 is a two-day event that will cover various topics related to IT infrastructure, operations, and cloud strategies. These topics include the cloud cookbook, disruptive practices, trends, technologies, and more. The conference is designed for attendees who are responsible for servers, storage & backup/recovery among others. It will provide a platform for IT professionals to share knowledge, learn from experts in the field, and discuss best practices as well as emerging trends in IT infrastructure, operations, and cloud strategies. It is an excellent opportunity to stay up-to-date with the latest industry developments and gain valuable insights that can help drive their organizations forward.
3. Stackconf: The Open Source Infrastructure Conference
September 13-14, 2023 | Berlin (Germany)
Stackconf is an event that will focus on open-source infrastructure solutions in continuous integration, containers, hybrid, and cloud technologies. It will provide a platform for international experts to present their ideas on bridging the gap between development, testing, and operations. The event will offer lectures on various infrastructure topics throughout the entire DevOps lifecycle, including building, CI/CD, running, and monitoring. Participants can learn about innovative technology mixes and future-oriented designs for large infrastructures. The event promises to be an exciting opportunity to explore the latest advancements in open-source infrastructure solutions.
4. 2023 5th International Conference on Hardware Security and Trust (ICHST 2023)
July 8-10, 2023 | Wuxi (China)
This fifth international conference is a workshop for ICSIP 2023. With the increasing use of computing and communication systems in various aspects of modern life, the importance of system security has grown significantly. This is true for the internet-of-things, which has created new attack surfaces and requirements for secure system operation. Furthermore, the design, manufacturing, and distribution of microchips, PCBs, and other electronic components have become more complex, which has led to potential security vulnerabilities. ICHST will promote the growth of hardware-based security research and development, highlighting new hardware and system security results. The conference will cover topics such as techniques, design/test methods, and more.
5. Capacity Caucasus and Central Asia 2023
June 21-22, 2023 |Baku (Azerbaijan)
Capacity Media is pleased to announce the launch of a new digital infrastructure event for the Caucasus and Central Asian markets. This event is the only kind in the region and is being introduced when virgin markets open up. In addition, significant investments are being made into digital infrastructure, such as the Digital Silk Way project. This presents boundless opportunities for IP transit and content, with a growing demand for digital services ranging from e-commerce to e-learning, telemedicine, and telecommuting. The event aims to bring together infrastructure professionals and digital service providers in this emerging digital hub to explore the latest trends, technologies, and opportunities in the field of digital infrastructure.
6. DATACENTER FORUM HELSINKI 2023
June 1, 2023 | Helsinki (Finland)
This eighth annual Datacenter Forum Helsinki is a highly-anticipated event that will bring together over 400 professionals from the data center sector in Finland and the Baltics. The conference is free-of-charge for those involved in managing and operating IT infrastructure, making it accessible to a wide range of professionals. Attendees can expect to network with peers, learn about the latest trends as well as technologies in the field of data centers, and participate in informative sessions and discussions led by industry experts. The event promises to be an exciting opportunity for professionals in the region to connect, collaborate, and gain valuable insights into the future of data center infrastructure.
7. DICE East
May 24-25, 2023 |Virginia (US)
DICE East is a highly-anticipated two-day national event focused on data centers. This premium event will allow attendees to explore the latest opportunities, challenges, and innovations in the digital infrastructure industry. Attendees expect to gain valuable insights into the future of data center technology and connect with industry experts and peers. It promises to be a must-attend event for anyone involved in the digital infrastructure industry. Some key themes that will be discussed include cloud computing, artificial intelligence, edge computing, and more. The event will also include an exhibit hall where attendees can see the latest products and solutions from leading vendors in the digital infrastructure space.
8. International Design Engineering Technical Conferences & Computers and Information in Engineering Conference (IDETC-CIE 2023)
August 20-23, 2023 | Massachusetts (United States)
The International Design Engineering Technical Conferences & Computers and Information in Engineering Conference (IDETC-CIE 2023) is a significant event in the field of design and related manufacturing. It will comprise a series of sub-conferences, providing an opportunity for researchers, academicians and professionals from around the world to present and discuss the latest advancements, trends, and challenges in the field of design and related manufacturing. The conference will feature keynote speeches, paper presentations, panel discussions, and interactive sessions, providing attendees with a comprehensive view of the latest developments in the industry. The IDETC-CIE 2023 conference is a must-attend event for professionals, researchers, and students involved in the design and related manufacturing industries.
9. International Intelligent Building and Green Technology Expo (IBG 2023)
November 15-17, 2023 | Shanghai (China)
The International Intelligent Building and Green Technology Expo (IBG 2023) is a specialized event dedicated to creating an intelligent and energy-efficient building ecosystem. The expo will focus on presenting the latest products & services related to fire and safety systems, intelligent building equipment and management, intelligent building management systems, building information systems, and information application systems. The IBG 2023 expo will attract attendees from various industries, where participants can gain insights into the latest trends & technologies related to intelligent building as well as green technology and learn about industry developments and advancements. This is a must-attend event for professionals and businesses looking to stay up-to-date with the latest advancements in the intelligent building.
10. ConnecTechAsia
June 06, 2023 | Singapore EXPO (Singapore)
ConnecTechAsia is a leading conference that will focus on the latest advancements in communication, enterprise, and broadcast technologies. The event will comprise three separate conferences, namely BroadcastAsia, CommunicAsia, and NXTAsia, covering a wide range of topics related to the respective fields. It will provide attendees with the opportunity to explore the latest trends and innovations in communication, enterprise, and broadcast technologies, and to connect with industry experts, thought leaders, and peers from around the world. The conference will also feature keynotes, panel discussions, workshops, and exhibitions that showcase the latest products and services in the industry.
11. Data Summit 2023
May 10-11, 2023 | Boston (United States)
The Data Summit 2023 is a leading conference that will focus on data management and analytics. The event will feature a wide range of topics related to data and analytics, including What’s Next in data and analytics architecture, modern data strategy essentials, AI & machine learning, and data mesh and data fabric, among others. The event will also include keynotes, panel discussions as well as workshops that showcase the latest products and services in the industry. One of the main highlights of the Data Summit 2023 is the Data Solutions Showcase, which offers attendees the opportunity to explore and get demonstration on the latest data management and analytics solutions from leading vendors in the industry.
12. Advancing Data Center Construction: West 2023
July 17-19, 2023 | Washington (United States)
The Advancing Data Center Construction: West 2023 conference is a three-day event that will bring together professionals from the data center construction industry to discuss the latest trends and strategies. It will focus on the latest trends and strategies in data center construction. The event will feature keynote speeches from industry leaders, panel discussions, and networking opportunities. Covering a variety of topics, such as optimizing prefabrication strategies, managing supply chain disruption, enhancing collaborative project delivery, looking into the future of data center projects, and more, the event will also cover sustainable construction approaches, including strategies for reducing energy consumption and minimizing environmental impact.
13. International Data Center and Cloud Computing Expo (CDCE 2023)
November 15-17, 2023 | Shanghai (China)
The International Data Center and Cloud Computing Expo (CDCE 2023) is a trade show that will offer a platform for exhibitors to showcase their latest products & services in the field of data centers and cloud computing. Featuring a wide range of products, such as data center management software, monitoring systems, power generators, air conditioning and cooling systems, security systems, and more, the event will attract attendees from various industries, such as internet service providers, financial institutions, energy companies, research institutions, hospitals, and manufacturers. The exhibition will showcase products & services in different categories, such as data center management, infrastructure solutions, cloud computing services, system integration and development, and advanced construction materials.
14. Datacenter Forum Copenhagen 2023
September 21, 2023 | Copenhagen (Denmark)
This ninth edition of Datacenter Forum is an annual event that will focus on the latest trends and developments in the data center industry. The one-day event will bring together over 300 professionals from the data center sector in Denmark, including IT infrastructure managers and operators. Nordics Events, a company that specializes in putting on industry-specific events in the Nordic region, is in charge of organizing the event. Topics covered at the event will include data center design, energy efficiency, security, and more. Attendees can also visit the exhibition area, where they can meet with vendors and learn about the latest products and services in the industry. Attendance at the event is free for those who are involved in managing and operating IT infrastructure.
15. Telco Infrastructure Summit (TIS) 2023:
September 21-22, 2023 | Rome (Italy)
CC (Carrier Community) is a global telecom club organizing its fourth specialized annual event called CC-TIS 2023 Rome. The event is a hybrid gathering, bringing together leading industry telco and ICT players to learn, share, network, and shape industry trends related to digital transformation and telecom infrastructure development. During the two-day event, attendees will discuss market-relevant topics related to digital transformation, such as submarine and connectivity, as well as other emerging trends in the industry. Attendees can expect to engage in lively discussions and gain a deeper understanding of the opportunities and challenges facing the telecom industry.
Conclusion:
These events will help organizations stay ahead of the curve in today's rapidly evolving landscape and capitalize on the opportunities presented. The events mentioned above aim to facilitate collaboration, knowledge exchange, and discussions toward finding novel solutions for the computing systems of tomorrow.
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Hyper-Converged Infrastructure, Windows Systems and Network
Article | July 11, 2023
Unlock Courses and HCI certifications focused on hyperconvergence providing individuals with the knowledge and skills necessary to design, deploy, and manage these advanced infrastructure solutions.
Hyperconvergence has become essential for professionals and beginners seeking to stay ahead in their careers and grow in infstructure sector. Hyperconvergence courses and certifications offer valuable opportunities to enhance knowledge and skills in this transformative technology. In this article, explore the significance of hyperconvergence courses and certifications, and how they enable professionals to become experts in designing, implementing, and managing hyperconverged infrastructure solutions.
1. Cloud Infrastructure and Services Version 4.0 (DCA-CIS)
The Dell Technologies Proven Professional Cloud Infrastructure and Services Associate (DCA-CIS) certification is an associate level certification designed to provide participants with a comprehensive understanding of the technologies, processes, and mechanisms required to build cloud infrastructure. By following a cloud computing reference model, participants can make informed decisions when building cloud infrastructure and prepare for advanced topics in cloud solutions. The certification involves completing the recommended training and passing the DEA-2TT4 exam. Exam retake policies are in place, and exam security measures ensure the integrity and validity of certifications. Candidates receive provisional exam score reports immediately, with final scores available in their CertTracker accounts after a statistical analysis. This certification equips professionals with the necessary expertise to excel in cloud infrastructure and services.
2. DCS-SA: Systems Administrator, VxRail
The Specialist – Systems Administrator, VxRail Version 2.0 (DCS-SA) certification focuses on individuals wanting to validate their expertise in effectively administering VxRail systems. VxRail clusters provide hyper-converged solutions that simplify IT operations and reduce business operational costs. This HCI certification introduces participants to the VxRail product, including its hardware and software components within a VxRail cluster. Key topics covered include cluster management, provisioning, monitoring, expansion, REST API usage, and standard maintenance activities. To attain this certification, individuals must acquire a prescribed Associate Level Certification, complete recommended training options, and pass the DES-6332 exam. This certification empowers professionals to administer VxRail systems and optimize data center operations efficiently.
3. Certified and Supported SAP HANA Hardware
One among HCI certification courses, the Certified and Supported SAP HANA Hardware program provides a directory of hardware options powered by SAP HANA, accelerating implementation processes. The directory includes certified appliances, enterprise storage solutions, IaaS platforms, Hyper-Converged Infrastructure (HCI) Solutions, supported intel systems, and supported power systems. These hardware options have undergone testing by hardware partners in collaboration with SAP LinuxLab and are supported for SAP HANA certification. Valid certifications are required at purchase, and support is provided until the end of maintenance. SAP SE delivers the directory for informational purposes, and improvements or corrections may be made at their discretion.
4. Google Cloud Fundamentals: Core Infrastructure
Google Cloud Fundamentals: Core Infrastructure is a comprehensive course introducing essential concepts and terminology for working with Google Cloud. It provides an overview of Google Cloud's computing and storage services and resource as well as policy management tools. Through videos and hands-on labs, learners will gain the knowledge and skills to interact with Google Cloud services, choose and deploy applications using App Engine, Google Kubernetes Engine, and Compute Engine, and utilize various storage options such as cloud storage, Cloud SQL, Cloud Bigtable, and Firestore. This beginner-level course is part of multiple specialization and professional certificate programs, including networking in Google Cloud and developing applications with Google Cloud. Upon completion, learners will receive a shareable certificate. The course is offered by Google Cloud, a trusted provider of innovative cloud technologies designed for security, reliability, and scalability.
5. Infrastructure and Application Modernization with Google Cloud
The ‘Modernizing Legacy Systems and Infrastructure with Google Cloud’ course addresses the challenges faced by businesses with outdated IT infrastructure and explores how cloud technology can enable modernization. It covers various computing options available in the cloud and their benefits, as well as application modernization and API management. The course highlights Google Cloud solutions like Compute Engine, App Engine, and Apigee that assist in system development and management. By completing this beginner-level course, learners will understand the benefits of infrastructure and app modernization using cloud technology, the distinctions between virtual machines, containers, and Kubernetes, and how Google Cloud solutions support app modernization and simplify API management. The course is offered by Google Cloud, a leading provider of cloud technologies designed for security, reliability, and scalability. Upon completion, learners will receive a shareable certificate.
6. Oracle Cloud Infrastructure Foundations
One of the HCI certification courses, the ‘OCI Foundations Course’ is designed to prepare learners for the Oracle Cloud Infrastructure Foundations Associate Certification. The course provides an introduction to the OCI platform and covers core topics such as compute, storage, networking, identity, databases, and security. By completing this course, learners will gain knowledge and skills in architecting solutions, understanding autonomous database concepts, and working with networking and observability tools. The course is offered by Oracle, a leading provider of integrated application suites and secure cloud infrastructure. Learners will have access to flexible deadlines and will receive a shareable certificate upon completion. Oracle's partnership with Coursera aims to increase accessibility to cloud skills training and empower individuals and enterprises to gain expertise in Oracle Cloud solutions.
7. Designing Cisco Data Center Infrastructure (DCID)
The 'Designing Cisco Data Center Infrastructure (DCID) v7.0' training is designed to help learners master the design and deployment options for Cisco data center solutions. The course covers various aspects of data center infrastructure, including network, compute, virtualization, storage area networks, automation, and security. Participants will learn design practices for Cisco Unified Computing System, network management technologies, and various Cisco data center solutions. The training provides both theoretical content and design-oriented case studies through activities. By completing this training, learners can earn 40 Continuing Education credits and prepare for the 300-610 Designing Cisco Data Center Infrastructure (DCID) exam. This certification equips professionals with the knowledge and skills necessary to design scalable and reliable data center environments using Cisco technologies, making them eligible for professional-level job roles in enterprise-class data centers. Prerequisites for this training include foundational knowledge in data center networking, storage, virtualization, and Cisco UCS.
Final Thoughts
Mastering infrastructure in the realm of hyperconvergence is essential for IT professionals seeking to excel in their careers and drive successful deployments. Courses and HCI certifications focused on hyperconvergence provide individuals with the knowledge and skills necessary to design, deploy, and manage these infrastructure modernization solutions. By acquiring these credentials, professionals can validate their expertise, stay up-to-date with industry best practices, and position themselves as valuable assets in the rapidly evolving landscape of IT infrastructure.
These courses and certifications offer IT professionals the opportunity to master the intricacies of this transformative infrastructure approach. By investing in these educational resources, individuals can enhance their skill set, broaden their career prospects, and contribute to the successful implementation and management of hyperconverged infrastructure solutions.
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Application Infrastructure
Article | May 9, 2022
We’re all hoping that 2022 will finally end the unprecedented challenges brought by the global pandemic and things will return to a new normalcy. For IT infrastructure and operations organizations, the rising trends that we are seeing today will likely continue, but there are still a few areas that will need special attention from IT leaders over the next 12 to 18 months.
In no particular order, they include:
The New Edge
Edge computing is now at the forefront. Two primary factors that make it business-critical are the increased prevalence of remote and hybrid workplace models where employees will continue working remotely, either from home or a branch office, resulting in an increased adoption of cloud-based businesses and communications services.
With the rising focus on remote and hybrid workplace cultures, Zoom, Microsoft Teams, and Google Meet have continued to expand their solutions and add new features. As people start moving back to office, they are likely to want the same experience they had from home. In a typical enterprise setup, branch office traffic is usually backhauled all the way to the data center. This architecture severely impacts the user experience, so enterprises will have to review their network architectures and come up with a roadmap to accommodate local egress between branch offices and headquarters. That’s where the edge can help, bringing it closer to the workforce.
This also brings an opportunity to optimize costs by migrating from some of the expensive multi-protocol label switching (MPLS) or private circuits to relatively low-cost direct internet circuits, which is being addressed by the new secure access service edge (SASE) architecture that is being offered by many established vendors.
I anticipate some components of SASE, specifically those related to software-defined wide area network (SD-WAN), local egress, and virtual private network (VPN), will drive a lot of conversation this year.
Holistic Cloud Strategy
Cloud adoption will continue to grow, and along with software as a service (SaaS), there will be renewed interest in infrastructure as a service (IaaS), albeit for specific workloads. For a medium-to-large-sized enterprise with a substantial development environment, it will still be cost-prohibitive to move everything to the cloud, so any cloud strategy would need to be holistic and forward-looking to maximize its business value.
Another pandemic-induced shift is from using virtual machines (VMs) as a consumption unit of compute to containers as a consumption unit of software. For on-premises or private cloud deployment architectures that require sustainable management, organizations will have to orchestrate containers and deploy efficient container security and management tools.
Automation
Now that cloud adoption, migration, and edge computing architectures are becoming more prevalent, the legacy methods of infrastructure provisioning and management will not be scalable.
By increasing infrastructure automation, enterprises can optimize costs and be more flexible and efficient—but only if they are successful at developing new skills. To achieve the goal of “infrastructure as a code” will require a shift in the perspective on infrastructure automation to one that focuses on developing and sustaining skills and roles that improve efficiency and agility across on-premises, cloud, and edge infrastructures. Defining the roles of designers and architects to support automation is essential to ensure that automation works as expected, avoids significant errors, and complements other technologies.
AIOps (Artificial Intelligence for IT Operations)
Alongside complementing automation trends, the implementation of AIOps to effectively automate IT operations processes such as event correlation, anomaly detection, and causality determination will also be important. AIOps will eliminate the data silos in IT by bringing all types of data under one roof so it can be used to execute machine learning (ML)-based methods to develop insights for responsive enhancements and corrections.
AIOps can also help with probable cause analytics by focusing on the most likely source of a problem. The concept of site reliability engineering (SRE) is being increasingly adopted by SaaS providers and will gain importance in enterprise IT environments due to the trends listed above. AIOps is a key component that will enable site reliability engineers (SREs) to respond more quickly—and even proactively—by resolving issues without manual intervention.
These focus areas are by no means an exhaustive list. There are a variety of trends that will be more prevalent in specific industry areas, but a common theme in the post-pandemic era is going to be superior delivery of IT services. That’s also at the heart of the Autonomous Digital Enterprise, a forward-focused business framework designed to help companies make technology investments for the future.
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