Hyper-Converged Infrastructure, Application Infrastructure
Article | July 19, 2023
The year of the pandemic – that is how many of us will remember 2020 for generations to come. Challenging circumstances brought by the sudden and devastating spread of coronavirus (COVID-19) has made us witness the world making quick changes to remote working, businesses struggling to survive, the distress of social distancing rules, the emotional rollercoaster for people isolating, an overall crisis for health systems and the economy of countries, no matter where you were in the world.
When reflecting on what it has meant so far, however, we must realise that it’s not all doom and gloom. As Albert Einstein once said, “in the midst of every crisis lied a great opportunity”. The crisis has prompted companies to reinvent and accelerate digital plans, to adopt new technologies and sales models in order to adapt and survive – and for Managed Service Providers (MSPs) to step up to support businesses and employees in every way possible.
On the other hand, let’s also not forget what the changes have meant for the health of our ecosystems. With industries across varied sectors forced to work remotely and shut down operations, the changes have led to benefits for the environment – and we could argue that such break was something that our planet was desperately in need of.
Even now, as we start to see our way out of this situation, it’s hard to believe how it all happened. For most countries, it was a similar case: we were hearing news about a new virus spreading in China; and before we knew more about it, the virus arrived in our own territories. It seemed unlikely, and yet, a few days later, the virus was quickly spreading, and lockdown restrictions came into effect for almost every nation in the globe. Millions of workers around the world had to leave the office and make a quick switch to remote working, without much notice at all.
In the initial stages of lockdown, MSPs had to work around the clock to help customers that weren’t ready for flexible working, to enable people to work from home. As every other industry and business type, MSPs also encountered challenges. Not being able to help a client on-site can sometimes significantly affect the speed of project delivery. So, adjustments had to be made, wherever possible, to deliver services remotely, as quickly and seamlessly as possible.
“We are all in this together” is a phrase that became widespread in the UK. IT professionals, like many other sectors, had to support each other, and they have been working together as a community, to assist clients, businesses, and the wider public, since working from home was suddenly imposed for the vast majority. In the technology space, there is a lot of knowledge to share and to work with, which has led to many tech leaders and companies offering free advice, webinars and other tools to help with the struggles that have risen in the midst of the pandemic.
Shifting priorities based on customer needs
In the initial stages of the pandemic, MSPs played a critical role providing small and medium sized businesses with the tools and the IT infrastructure to keep their business running. Enabling office-based workers to continue their work from home was only the first step, however.
The sudden shift to remote working has required new tools and exposed new security vulnerabilities. All around the world, we saw an increasing number of cyber-attacks and threats taking place. Remote working means many people were using personal computers for work and business purposes, and so, products that are designed to keep personal computers protected became essential.
MSPs have also focused on increasing security measures for protecting password and identities for customers. Passwords on their own are not secure enough and can be easily compromised, so it has been a case of quickly deploying password management and Multi-factor Authentication (MFA), also known as two-factor authentication (2FA). MFA immediately increases security and ensures that clients’ accounts are significantly less likely to be compromised. In a few simple steps, IT providers can deploy MFA to help protect an organisation against breaches due to lost or stolen credentials.
Beyond helping employees to work from home securely, MSPs have assisted companies in implementing cloud-based applications, and managing access and restrictions to certain applications, especially for furloughed staff.
Embracing opportunities in the post-pandemic landscape
The spread of Covid-19 has made remote working the new norm, but how likely is this to become a permanent thing? Many employers and workers have started to believe that working from home will become more and more common for employees, even after the threat of the virus is gone. It’s difficult to know what the final picture will be, but it’s remains a fact that, as offices gradually re-open after lockdown, employers are increasingly looking at new ways of flexible working.
Many organisations that have been forced to work from home have been functioning remotely with little to no issue, so it stands to reason that the future of work will become more flexible. Video-calls, online training sessions, webinars, online meetings, it all sounds too familiar now, doesn’t it?
Remote working was already popular, though for a long time it wasn’t much more than a much-appreciated working benefit offered by employers, as part of the ‘job perks’ package. The pandemic only accelerated the need for remote working capabilities, and now telecommuting seems to be taking over as the new norm.
The IT landscape has mutated, and quite possibly it has changed for good. Technology leaders will have to continue to listen to the evolving needs and demands of the users and the markets in which they operate. For MSPs, it means the crisis is bringing opportunities to provide value to clients seeking support for enhanced mobility and flexible working. Now that work-from-home setups are in place, there’s room for improving remote access solutions and security measures.
Cloud migrations, which are expected to increase after the pandemic, present an opportunity for remote employees to improve collaboration and business resiliency. There will be a push towards more robust cloud-based solutions, and these migrations are likely to become one of the top opportunities for the months to come to drive revenue for MSPs, as well as VoIP solutions, business continuity and hardware sales.
The pandemic seems to have accelerated the demand for cloud services and security solutions. MSPs will play an important role in finding the best solutions for every business type, to enable them to work more flexibly and effectively. IT providers will be increasingly tasked with the job of securing devices and protecting employees as they work remotely, especially for SMBs.
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Hyper-Converged Infrastructure
Article | October 3, 2023
Simplify server maintenance with managed services! Hybrid and multi-cloud systems work together in harmony, gaining advantage of both storage systems. Explore IaaS providers for your business needs.
Contents
1. Introduction
2. Multi-Cloud vs. Hybrid Cloud
2.1. Multi-Cloud Storage Systems
2.2. Hybrid Cloud Storage Systems
2.3. Choosing between Multi-Cloud and Hybrid Cloud
3. Managed and Unmanaged Services
4. 5 top companies providing IaaS platforms
4.1. ScaleMatrix
4.2. Faction
4.3. Expedient
4.4. PhoenixNAP
4.5. Rackspace Technology
5. Conclusion
1. Introduction
Several leading companies are providing IaaS platforms, offering managed and unmanaged services, and multi-cloud and hybrid cloud solutions to meet the growing demands of businesses in today's digital landscape. In addition, these companies offer various services to help organizations manage their IT infrastructure, including computing power, virtual machines, storage, and networking, while also providing additional value-added services such as security, disaster recovery, and automation.
2. Multi-Cloudvs. Hybrid Cloud
Multi-cloud and hybrid cloud are cloud deployment infrastructure models
2.1. Multi-Cloud Storage Systems:
Multicloud refers to an organization utilizing cloud computing services from at least two cloud providers to run their applications. Instead of relying on a single-cloud stack, multi-cloud environments usually consist of two or more public clouds, two or more private clouds, or a mix of both.
2.2. Hybrid Cloud Storage Systems:
A hybrid cloud refers to a heterogeneous computing environment where applications are executed using a blend of computing, storage, and services across distinct environments, such as public clouds, private clouds, on-premises data centers, or edge locations.
2.3. Choosing Between Multi-Cloud and Hybrid Cloud
2.3.1. Opting for a Hybrid Cloud:
For businesses that require control over certain data or workloads, a hybrid cloud strategy may be necessary. This involves hosting some applications in the public cloud while running critical workloads locally to balance the benefits of cloud technology with the need for local data control. - To avoid vendor lock-in, carefully select the best cloud services for each application or task. - Choose cost-effective services to engage in more effective business planning. - Ensure flexibility and adaptability for the cloud team. - Enable a company to use best-in-class services for each app/task
2.3.2. Selecting a Multi-Cloud:
Businesses often rely on multiple cloud providers for different services, such as public clouds for virtual machines and SaaS for business applications. They may also access AI, ML, or language cloud services from other providers. - To test and validate a cloud computing platform before migrating its resources and workloads. - To enable a centralized identity infrastructure across disparate systems. - To ensure a blend of self-service resources (private cloud) and a platform to run test workloads (public cloud), for DevOps based firms However, hybrids and multi-clouds can operate together. For example, a company can establish a private cloud for internal operations and then merge it with a public cloud to form a hybrid cloud. Additional clouds, whether IaaS, PaaS, or SaaS, can be added or integrated to provide specific resources or services to the business. Alternatively, a company can create a hybrid cloud with one public cloud provider and still use resources and services from other public clouds outside the hybrid cloud environment.
3. Managed and Unmanaged Services
IaaS comes in two main forms: managed and unmanaged. Managed services can simplify server maintenance by providing support and expertise. With managed dedicated servers, clients can focus on other aspects of their business while the host takes care of day-to-day maintenance, including software upgrades. This option is also safer, as self-managing a server without the necessary expertise can create security vulnerabilities. Unmanaged services are cheaper but don't include extras or support. Standard or custom control panels are used for task management. However, managing servers can only be done with experience. In addition, unmanaged hosting services are limited to providing a default solution configuration, and the applications must be installed on the cloud server by the user.
4. 5 Top Companies Providing IaaS Platforms
4.1. ScaleMatrix
ScaleMatrix offers IaaS solutions that empower businesses to manage their IT infrastructure while minimizing expensive capital expenditures (CAPEX) and reducing operational costs (OPEX). With ScaleMatrix's IaaS solutions, companies can have complete control over their infrastructure, utilizing the Ping, Power, Pipe, and server hardware. This allows businesses to tailor their infrastructure to fit their specific needs, with the option to make changes as required. Additionally, businesses can deploy hardware without significant capital investment, avoiding a CAPEX spike. Instead, they can pay for their infrastructure on an OPEX basis, allowing them to manage their expenses more efficiently.
4.2. Faction
Faction is a top-tier IaaS provider that offers a wide range of customizable solutions to meet the unique needs of its clients. Their IaaS offerings provide flexibility and agility to grow businesses while controlling costs. Clients can choose from various infrastructure options, including dedicated servers, private clouds, and hybrid cloud solutions. Faction's managed services portfolio differentiates it from other IaaS providers. The company's managed services are designed to provide clients with a more integrated ecosystem of managed services that can handle complex business needs across client on-premises and cloud environments. This includes services like monitoring and management, security and compliance, cloud backup, and disaster recovery, providing clients with a complete end-to-end solution for their IT infrastructure needs.
4.3. Expedient
Expedient provides infrastructure as a service solutions, including their flagship Expedient Enterprise Cloud, enabling clients to purchase resource pools and dedicated nodes. This cloud offering allows businesses to quickly scale resources without needing to refractor applications or learn a new platform. The platform offers a single management interface with self-service network provisioning, monitoring, and analytics. Expedient also provides a dedicated private cloud solution for applications like Citrix, reducing the infrastructure maintenance burden while maintaining scalability and flexibility. Expedient's Private Cloud Anywhere service allows businesses to have a cloud node within their own data center, providing a cloud-like experience within the proximity of mission-critical functions like manufacturing lines or retail stores.
4.4. PhoenixNAP
PhoenixNAP is a leading provider of bare metal cloud infrastructure solutions that empower businesses to innovate and achieve agility by deploying a flexible, cloud-native-ready infrastructure. Another significant advantage of PhoenixNAP's Bare Metal Cloud is the flexible billing models, which allow for fast scalability and cost optimization. The solutions offer the performance of dedicated hardware with cloud-like flexibility, allowing for automated provisioning of physical servers in minutes. Reserved instances are available for up to three years, providing cost-effective options. As a cloud-native-ready IaaS platform, PhoenixNAP's Bare Metal Cloud delivers high-performance, non-virtualized servers for even the most demanding workloads.
4.5. Rackspace Technology
Rackspace Technology is a leading provider of IT-as-a-Service (IaaS) solutions that enable businesses to leverage the latest technologies and gain a competitive advantage. Their IaaS solutions are designed to meet the unique needs of the FinTech industry, which demands highly secure, scalable, and reliable infrastructure to support mission-critical applications. Its IaaS offerings are designed to provide flexible and scalable infrastructure that can be customized to meet the specific needs of businesses. They offer a range of infrastructure services, including public and private clouds, dedicated servers, and managed hosting, as well as hybrid cloud solutions that combine the benefits of both public and private cloud environments.
5. Conclusion
The future of the top leading companies providing IaaS platforms looks promising as the demand for cloud computing services continues to grow. With the ever-increasing need for businesses to store, manage, and analyze large amounts of data, the demand for IaaS platforms is expected to increase in the coming years. This includes enhancing their security measures, network capabilities, and data center footprints. Furthermore, as the industry moves towards hybrid cloud and multi-cloud environments, these companies will need to adapt and provide solutions that can seamlessly integrate with various cloud platforms. This will require collaboration with other cloud service providers and investment in interoperability technologies. As businesses increasingly rely on data-driven decision-making, cloud providers will need to offer services that enable customers to process and analyze large amounts of data quickly and efficiently using AI and ML. The future of the top leading companies will require continuous innovation, collaboration, and investment in new technologies to meet the changing needs of their customers. As cloud computing continues to transform the business landscape, these companies will enable businesses to scale and grow in the digital age.
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Hyper-Converged Infrastructure
Article | October 3, 2023
Consider IaaS (infrastructure as a service) as a virtual version of your traditional data center. IaaS is a branch of cloud computing technology that offers virtualized storage, server, and networking wrapped together as a self-service platform. It is highly cost-efficient and makes up for easier, faster workloads. Although incredibly convenient for business, it largely depends on what your company needs to use it for.
What is IaaS, and How Can It Benefit Your Business?
IaaS first rose to popularity in the early 2010s. Since then, it has become the standard abstraction model for many types of workloads. But with the rise of the microservices application pattern and the arrival of new technologies like containers and serverless IaaS is still a foundational service, but the field is more crowded than ever.
The most common household cloud computing names—AWS (Amazon Web Services), Google Cloud and Microsoft Azure— are all IaaS providers. They all maintain giant data centers around the globe. It includes tons of storage systems, physical servers, and networking equipment under a virtualization layer. Cloud customers access these resources to deploy and run applications in a highly automated manner.
Developing a cloud adoption strategy is a vital step forward for modern-day business. And this subscription-based cloud computing service, IaaS, offers a remote management solution and reduces your purchase cost at the same time.
Additionally, IaaS also provides key solutions vital for any company’s future plans, such as big-data analysis. It allows businesses like yours to analyze massive data sets and see future trends, patterns, and associations that a human wouldn’t.
Understanding the IaaS Architecture
In an IaaS service model, your cloud provider will take over your infrastructure components, such as traditional on-premises data centers and host them on the internet. This includes virtual computing, servers, networking hardware, and infrastructure components, as well as the hypervisor layer.
IaaS service providers will also provide a wide array of services to accompany those infrastructure components.
Monitoring
Detailed billing
Security
Log access
Load balancing
Clustering
Storage resiliency
Backup
Replication
Disaster Recovery
IaaS services are automated and highly policy-driven, so you can implement all your infrastructure tasks effortlessly.
How Does It Work?
IaaS customers access their resources through a WAN (wide area network). Leveraging the cloud provider's services, they will install the remaining elements of an application stack.
For example, you can log in to the IaaS platform to create VMs (virtual machines), install operating systems on each VM, deploy middleware like databases, create storage buckets for workloads and backups, and install the enterprise workload on that VM. Afterward, you can also use the IaaS provider's services to track costs, balance network traffic, monitor performance, troubleshoot application-related issues and manage disaster recovery.
IaaS Use Cases
As IaaS provides general-purpose computing resources, it can be used for any kind of use case. IaaS is most often used today for the development and testing environments, websites, and web apps that interact with customers, data storage, analytics, and data warehousing workloads. Plus, it also offers backup and disaster recovery services, especially for on-premises workloads. IaaS is also a good way to set up and run common business software and apps like SAP.
Real-life Examples
GE Healthcare: Reputed medical imaging facility GE Healthcare adopted Amazon EC2 from AWS to design the GE Health Cloud. GE Health Cloud platform successfully empowered its consumers by collecting, storing, accessing, and processing information worldwide from different types of medical devices to obtain value from data.
Coca-Cola: The beverage giant Coca-Cola collaborated with SoftLayer adopting a pay-as-you-go architecture to manage their CRM system effectively during peak seasons.
Final Thoughts
Before choosing a provider, you will need to think carefully about the services, reliability, and costs. First, you should thoroughly assess the capabilities of your organization’s IT department and determine how well equipped it is to deal with the ongoing demands of IaaS implementation. Accordingly, you will be prepared to choose an alternative provider and move to the alternative infrastructure if you need to.
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Hyper-Converged Infrastructure
Article | October 10, 2023
Building trust through HCI by unveiling strategies to ensure the long-term reliability of technology partnerships, cementing lasting collaborations in a dynamic business landscape through vendor stability.
Contents
1. Introduction
2. How HCI Overcomes Infrastructural Challenges
3. Evaluation Criteria for Enterprise HCI
3.1. Distributed Storage Layer
3.2. Data Security
3.3. Data Reduction
4. Assessing Vendor Stability: Ensuring Long-Term Reliability of Partners
4.1. Vendor Track Record
4.2. Financial Stability
4.3. Customer Base and References
4.4. Product Roadmap and Innovation
4.5. Support and Maintenance
4.6. Partnerships and Ecosystem
4.7. Industry Recognition and Analyst Reports
4.8. Contracts and SLAs
5. Final Takeaway
1. Introduction
When collaborating with a vendor, it is essential to evaluate their financial stability. This ensures that they are able to fulfil their obligations and deliver the promised services or goods. Prior to making contractual commitments, it is necessary to conduct due diligence to determine a vendor's financial health. This article examines when a vendor's financial viability must be evaluated, why to do so, and how vendor and contract management software can assist businesses.
IT organizations of all sizes face numerous infrastructure difficulties. On one hand, they frequently receive urgent demands from the business to keep their organization agile and proactive while implementing new digital transformation initiatives. They also struggle to keep their budget under control, provide new resources swiftly, and manage the increasing complexity while maintaining a reasonable level of efficiency. For many organizations, a cloud-only IT strategy is not a viable option; as a result, there is a growing interest in hybrid scenarios that offer the best of both realms. By combining cloud and traditional IT infrastructures, there is a real danger of creating silos, going in the incorrect direction, and further complicating the overall infrastructure, thereby introducing inefficiencies.
2. How HCI Overcomes Infrastructural Challenges
Hyper-converged infrastructures (HCI) surpass conventional infrastructures in terms of simplicity and adaptability. HCI enables organizations to conceal the complexity of their IT infrastructure while reaping the benefits of a cloud-like environment. HCI simplifies operations and facilitates the migration of on-premises data and applications to the cloud. HCI is a software-defined solution that abstracts and organizes CPU, memory, networking, and storage devices as resource pools, typically utilizing commodity x86-based hardware and virtualization software. It enables the administrator to rapidly combine and provision these resources as virtual machines and, more recently, as independent storage resources such as network-attached storage (NAS) filers and object stores. Management operations are also simplified, allowing for an increase in infrastructure productivity while reducing the number of operators and system administrators per virtual machine managed.
HCI market and itssolutions can be categorized into three groups:
Enterprise Solutions
They have an extensive feature set, high scalability, core-to-cloud integrations, and tools that extend beyond traditional virtualization platform management and up the application stack.
Small/Medium Enterprise Solutions
Comparable to the previous category, but simplified and more affordable. The emphasis remains on simplifying the IT infrastructure for virtualized environments, with limited core-to-cloud integrations and a limited ecosystem of solutions.
Vertical Solutions
Designed for particular use cases or vertical markets, they are highly competitive in edge-cloud or edge-core deployments, but typically have a limited ecosystem of solutions. These solutions incorporate open-source hypervisors, such as KVM, to provide end-to-end support at lower costs. They are typically not very scalable, but they are efficient from a resource consumption standpoint.
3. Evaluation Criteria for Enterprise HCI
3.1 Distributed Storage Layer
The distributed storage layer provides primary data storage service for virtual machines and is a crucial component of every HCI solution. Depending on the exposed protocol, they are typically presented as a virtual network-attached storage (NAS) or storage area network (SAN) and contain all of the data.
There are three distributed storage layer approaches for HCI:
Virtual storage appliance (VSA): A virtual machine administered by the same hypervisor as the other virtual machines in the node. A VSA is more flexible and can typically support multiple hypervisors, but this method may result in increased latency.
Integrated within the hypervisor or the Operating System (OS): The storage layer is an extension of the hypervisor and does not require the preceding approach's components (VM and guest OS). The tight integration boosts overall performance, enhances workload telemetry, and fully exploits hypervisor characteristics, but the storage layer is not portable.
Specialized storage nodes: The distributed storage layer is comprised of specialized nodes in order to achieve optimal performance consistency and scalability for both internal and external storage consumption. This strategy, which is typically more expensive than the alternatives for lesser configurations, is utilized.
3.2 Data Security
Currently, all vendors offer sophisticated data protection against multiple failures, such as full node, single, and multiple-component issues. Distributed erasure coding safeguards information by balancing performance and data footprint efficiency. This equilibrium is made possible by modern CPUs with sophisticated instruction sets, new hardware such as NVMe and storage-class memory (SCM) devices, and data path optimizations.
In addition, the evolution of storage technologies has played a pivotal role in enhancing data protection strategies. The introduction of high-capacity SSDs (Solid-State Drives) and advancements in storage virtualization have further strengthened the ability to withstand failures and ensure uninterrupted data availability. These technological innovations, combined with the relentless pursuit of redundancy and fault tolerance, have elevated the resilience of modern data storage systems.
Furthermore, for data protection and security, compliance with rules, regulations, and laws is paramount. Governments and regulatory bodies across the globe have established stringent frameworks to safeguard sensitive information and ensure privacy. Adherence to laws such as the General Data Protection Regulation (GDPR) in Europe, the Health Insurance Portability and Accountability Act (HIPAA) in the United States, and various industry-specific regulations is non-negotiable. Organizations must fortify their data against technical vulnerabilities and align their practices with legal requirements to prevent costly fines, legal repercussions, and reputational damage.
3.3 Data Reduction
Optimization of the data footprint is a crucial aspect of hyper-converged infrastructures. Deduplication, compression, and other techniques, such as thin provisioning, can significantly improve capacity utilization in virtualized environments, particularly for Virtual desktop infrastructure (VDI) use cases. Moreover, in order to optimize rack space utilization and achieve server balance, the number of storage devices that can be deployed on a single HCI node is restricted.
4. Assessing Vendor Stability: Ensuring Long-Term Reliability of Partners
Here are some key factors that contribute to ensuring long-term reliability:
4.1 Vendor Track Record
Assessing the vendor's track record and reputation in the industry is crucial. Look for established vendors with a history of delivering reliable products and services. A vendor that has been operating in the market for a significant period of time and has a strong customer base indicates stability.
4.2 Financial Stability
Consider factors such as the vendor's profitability, revenue growth, and ability to invest in research and development. Financial stability ensures the vendor's ability to support their products and services over the long term.
4.3 Customer Base and References
Look at the size and diversity of the vendor's customer base. A large and satisfied customer base indicates that the vendor's solutions have been adopted successfully by organizations. Request references from existing customers to get insights into their experience with the vendor's stability and support.
4.4 Product Roadmap and Innovation
Assess the vendor's product roadmap and commitment to ongoing innovation. A vendor that actively invests in research and development, regularly updates their products, and introduces new features and enhancements demonstrates a long-term commitment to their solution's reliability and advancement.
4.5 Support and Maintenance
Evaluate the vendor's support and maintenance services. Look for comprehensive support offerings, including timely bug fixes, security patches, and firmware updates. Understand the vendor's service-level agreements (SLAs), response times, and availability of technical support to ensure they can address any issues that may arise.
4.6 Partnerships and Ecosystem
Consider the vendor's partnerships and ecosystem. A strong network of partners, including technology alliances and integrations with other industry-leading vendors, can contribute to long-term reliability. Partnerships demonstrate collaboration, interoperability, and a wider ecosystem that enhances the vendor's solution.
4.7 Industry Recognition and Analyst Reports
Assess the vendor's industry recognition and performance in analyst reports. Look for accolades, awards, and positive evaluations from reputable industry analysts. These assessments provide independent validation of the vendor's stability and the reliability of their HCI solution.
4.8 Contracts and SLAs
Review the vendor's contracts, service-level agreements, and warranties carefully. Ensure they provide appropriate guarantees for support, maintenance, and ongoing product updates throughout the expected lifecycle of the HCI solution.
5. Final Takeaway
Evaluating a vendor's financial stability is crucial before entering into contractual commitments to ensure their ability to fulfill obligations. Hyper-converged infrastructure overcomes infrastructural challenges by simplifying operations, enabling cloud-like environments, and facilitating data and application migration. The HCI market offers enterprise, small/medium enterprise, and vertical solutions, each catering to different needs and requirements.
Analysing enterprise HCI solutions requires careful consideration of various criteria. Each approach has its own advantages and considerations related to flexibility, performance, and cost.
The mentioned techniques can significantly reduce the data footprint, particularly in use cases like VDI, while maintaining performance and efficiency. Organizations take decisions that align with their specific storage, security, and efficiency requirements by considering the evaluation criteria for enterprise HCI solutions.
By considering these factors, organizations can make informed decisions and choose a vendor with a strong foundation of reliability, stability, and long-term commitment, ensuring the durability of their HCI infrastructure and minimizing risks associated with vendor instability.
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