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Roundtable: Challenges Loom for Data Center Staffing
Today we continue our Data Center Executive Roundtable, a quarterly feature showcasing the insights of thought leaders on the state of the data center industry, and where it is headed. In today’s discussion, our panel of experienced data center executives – James Leach of RagingWire Data Centers, Randy Rowland of Cyxtera Technologies, Rick Crutchley of Iron Mountain Data Centers and Jeff Klaus of Intel Data Center Software Solutions – discuss the challenges in staffing and talent acquisition for data centers. The conversation is moderated by Rich Miller, the founder and editor of Data Center Frontier. Data Center Frontier: As the data center industry continues to grow, finding and developing staff is a challenge. What are the key steps to ensuring quality staffing into the future? What’s the appropriate role of automation (and even AI) in scaling? Rick Crutchley: At Iron Mountain we are investing in Women in IT and STEM programs across our markets to address this very challenge. In some US markets, IT unemployment is less than one percent. It is critical that we rebrand IT as a career path for high school and younger students, so that more of today’s brightest minds – male and female – are motivated to consider an alternative to what has been branded as superior options. The industry needs to work more with universities as well to create a clear path to data center careers. We have found excellent candidates from the US military. More can be done to develop post-service career paths in this segment.
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