Hyper-Converged Infrastructure, Application Infrastructure
Article | July 19, 2023
The year of the pandemic – that is how many of us will remember 2020 for generations to come. Challenging circumstances brought by the sudden and devastating spread of coronavirus (COVID-19) has made us witness the world making quick changes to remote working, businesses struggling to survive, the distress of social distancing rules, the emotional rollercoaster for people isolating, an overall crisis for health systems and the economy of countries, no matter where you were in the world.
When reflecting on what it has meant so far, however, we must realise that it’s not all doom and gloom. As Albert Einstein once said, “in the midst of every crisis lied a great opportunity”. The crisis has prompted companies to reinvent and accelerate digital plans, to adopt new technologies and sales models in order to adapt and survive – and for Managed Service Providers (MSPs) to step up to support businesses and employees in every way possible.
On the other hand, let’s also not forget what the changes have meant for the health of our ecosystems. With industries across varied sectors forced to work remotely and shut down operations, the changes have led to benefits for the environment – and we could argue that such break was something that our planet was desperately in need of.
Even now, as we start to see our way out of this situation, it’s hard to believe how it all happened. For most countries, it was a similar case: we were hearing news about a new virus spreading in China; and before we knew more about it, the virus arrived in our own territories. It seemed unlikely, and yet, a few days later, the virus was quickly spreading, and lockdown restrictions came into effect for almost every nation in the globe. Millions of workers around the world had to leave the office and make a quick switch to remote working, without much notice at all.
In the initial stages of lockdown, MSPs had to work around the clock to help customers that weren’t ready for flexible working, to enable people to work from home. As every other industry and business type, MSPs also encountered challenges. Not being able to help a client on-site can sometimes significantly affect the speed of project delivery. So, adjustments had to be made, wherever possible, to deliver services remotely, as quickly and seamlessly as possible.
“We are all in this together” is a phrase that became widespread in the UK. IT professionals, like many other sectors, had to support each other, and they have been working together as a community, to assist clients, businesses, and the wider public, since working from home was suddenly imposed for the vast majority. In the technology space, there is a lot of knowledge to share and to work with, which has led to many tech leaders and companies offering free advice, webinars and other tools to help with the struggles that have risen in the midst of the pandemic.
Shifting priorities based on customer needs
In the initial stages of the pandemic, MSPs played a critical role providing small and medium sized businesses with the tools and the IT infrastructure to keep their business running. Enabling office-based workers to continue their work from home was only the first step, however.
The sudden shift to remote working has required new tools and exposed new security vulnerabilities. All around the world, we saw an increasing number of cyber-attacks and threats taking place. Remote working means many people were using personal computers for work and business purposes, and so, products that are designed to keep personal computers protected became essential.
MSPs have also focused on increasing security measures for protecting password and identities for customers. Passwords on their own are not secure enough and can be easily compromised, so it has been a case of quickly deploying password management and Multi-factor Authentication (MFA), also known as two-factor authentication (2FA). MFA immediately increases security and ensures that clients’ accounts are significantly less likely to be compromised. In a few simple steps, IT providers can deploy MFA to help protect an organisation against breaches due to lost or stolen credentials.
Beyond helping employees to work from home securely, MSPs have assisted companies in implementing cloud-based applications, and managing access and restrictions to certain applications, especially for furloughed staff.
Embracing opportunities in the post-pandemic landscape
The spread of Covid-19 has made remote working the new norm, but how likely is this to become a permanent thing? Many employers and workers have started to believe that working from home will become more and more common for employees, even after the threat of the virus is gone. It’s difficult to know what the final picture will be, but it’s remains a fact that, as offices gradually re-open after lockdown, employers are increasingly looking at new ways of flexible working.
Many organisations that have been forced to work from home have been functioning remotely with little to no issue, so it stands to reason that the future of work will become more flexible. Video-calls, online training sessions, webinars, online meetings, it all sounds too familiar now, doesn’t it?
Remote working was already popular, though for a long time it wasn’t much more than a much-appreciated working benefit offered by employers, as part of the ‘job perks’ package. The pandemic only accelerated the need for remote working capabilities, and now telecommuting seems to be taking over as the new norm.
The IT landscape has mutated, and quite possibly it has changed for good. Technology leaders will have to continue to listen to the evolving needs and demands of the users and the markets in which they operate. For MSPs, it means the crisis is bringing opportunities to provide value to clients seeking support for enhanced mobility and flexible working. Now that work-from-home setups are in place, there’s room for improving remote access solutions and security measures.
Cloud migrations, which are expected to increase after the pandemic, present an opportunity for remote employees to improve collaboration and business resiliency. There will be a push towards more robust cloud-based solutions, and these migrations are likely to become one of the top opportunities for the months to come to drive revenue for MSPs, as well as VoIP solutions, business continuity and hardware sales.
The pandemic seems to have accelerated the demand for cloud services and security solutions. MSPs will play an important role in finding the best solutions for every business type, to enable them to work more flexibly and effectively. IT providers will be increasingly tasked with the job of securing devices and protecting employees as they work remotely, especially for SMBs.
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Hyper-Converged Infrastructure
Article | October 3, 2023
Building trust through HCI by unveiling strategies to ensure the long-term reliability of technology partnerships, cementing lasting collaborations in a dynamic business landscape through vendor stability.
Contents
1. Introduction
2. How HCI Overcomes Infrastructural Challenges
3. Evaluation Criteria for Enterprise HCI
3.1. Distributed Storage Layer
3.2. Data Security
3.3. Data Reduction
4. Assessing Vendor Stability: Ensuring Long-Term Reliability of Partners
4.1. Vendor Track Record
4.2. Financial Stability
4.3. Customer Base and References
4.4. Product Roadmap and Innovation
4.5. Support and Maintenance
4.6. Partnerships and Ecosystem
4.7. Industry Recognition and Analyst Reports
4.8. Contracts and SLAs
5. Final Takeaway
1. Introduction
When collaborating with a vendor, it is essential to evaluate their financial stability. This ensures that they are able to fulfil their obligations and deliver the promised services or goods. Prior to making contractual commitments, it is necessary to conduct due diligence to determine a vendor's financial health. This article examines when a vendor's financial viability must be evaluated, why to do so, and how vendor and contract management software can assist businesses.
IT organizations of all sizes face numerous infrastructure difficulties. On one hand, they frequently receive urgent demands from the business to keep their organization agile and proactive while implementing new digital transformation initiatives. They also struggle to keep their budget under control, provide new resources swiftly, and manage the increasing complexity while maintaining a reasonable level of efficiency. For many organizations, a cloud-only IT strategy is not a viable option; as a result, there is a growing interest in hybrid scenarios that offer the best of both realms. By combining cloud and traditional IT infrastructures, there is a real danger of creating silos, going in the incorrect direction, and further complicating the overall infrastructure, thereby introducing inefficiencies.
2. How HCI Overcomes Infrastructural Challenges
Hyper-converged infrastructures (HCI) surpass conventional infrastructures in terms of simplicity and adaptability. HCI enables organizations to conceal the complexity of their IT infrastructure while reaping the benefits of a cloud-like environment. HCI simplifies operations and facilitates the migration of on-premises data and applications to the cloud. HCI is a software-defined solution that abstracts and organizes CPU, memory, networking, and storage devices as resource pools, typically utilizing commodity x86-based hardware and virtualization software. It enables the administrator to rapidly combine and provision these resources as virtual machines and, more recently, as independent storage resources such as network-attached storage (NAS) filers and object stores. Management operations are also simplified, allowing for an increase in infrastructure productivity while reducing the number of operators and system administrators per virtual machine managed.
HCI market and itssolutions can be categorized into three groups:
Enterprise Solutions
They have an extensive feature set, high scalability, core-to-cloud integrations, and tools that extend beyond traditional virtualization platform management and up the application stack.
Small/Medium Enterprise Solutions
Comparable to the previous category, but simplified and more affordable. The emphasis remains on simplifying the IT infrastructure for virtualized environments, with limited core-to-cloud integrations and a limited ecosystem of solutions.
Vertical Solutions
Designed for particular use cases or vertical markets, they are highly competitive in edge-cloud or edge-core deployments, but typically have a limited ecosystem of solutions. These solutions incorporate open-source hypervisors, such as KVM, to provide end-to-end support at lower costs. They are typically not very scalable, but they are efficient from a resource consumption standpoint.
3. Evaluation Criteria for Enterprise HCI
3.1 Distributed Storage Layer
The distributed storage layer provides primary data storage service for virtual machines and is a crucial component of every HCI solution. Depending on the exposed protocol, they are typically presented as a virtual network-attached storage (NAS) or storage area network (SAN) and contain all of the data.
There are three distributed storage layer approaches for HCI:
Virtual storage appliance (VSA): A virtual machine administered by the same hypervisor as the other virtual machines in the node. A VSA is more flexible and can typically support multiple hypervisors, but this method may result in increased latency.
Integrated within the hypervisor or the Operating System (OS): The storage layer is an extension of the hypervisor and does not require the preceding approach's components (VM and guest OS). The tight integration boosts overall performance, enhances workload telemetry, and fully exploits hypervisor characteristics, but the storage layer is not portable.
Specialized storage nodes: The distributed storage layer is comprised of specialized nodes in order to achieve optimal performance consistency and scalability for both internal and external storage consumption. This strategy, which is typically more expensive than the alternatives for lesser configurations, is utilized.
3.2 Data Security
Currently, all vendors offer sophisticated data protection against multiple failures, such as full node, single, and multiple-component issues. Distributed erasure coding safeguards information by balancing performance and data footprint efficiency. This equilibrium is made possible by modern CPUs with sophisticated instruction sets, new hardware such as NVMe and storage-class memory (SCM) devices, and data path optimizations.
In addition, the evolution of storage technologies has played a pivotal role in enhancing data protection strategies. The introduction of high-capacity SSDs (Solid-State Drives) and advancements in storage virtualization have further strengthened the ability to withstand failures and ensure uninterrupted data availability. These technological innovations, combined with the relentless pursuit of redundancy and fault tolerance, have elevated the resilience of modern data storage systems.
Furthermore, for data protection and security, compliance with rules, regulations, and laws is paramount. Governments and regulatory bodies across the globe have established stringent frameworks to safeguard sensitive information and ensure privacy. Adherence to laws such as the General Data Protection Regulation (GDPR) in Europe, the Health Insurance Portability and Accountability Act (HIPAA) in the United States, and various industry-specific regulations is non-negotiable. Organizations must fortify their data against technical vulnerabilities and align their practices with legal requirements to prevent costly fines, legal repercussions, and reputational damage.
3.3 Data Reduction
Optimization of the data footprint is a crucial aspect of hyper-converged infrastructures. Deduplication, compression, and other techniques, such as thin provisioning, can significantly improve capacity utilization in virtualized environments, particularly for Virtual desktop infrastructure (VDI) use cases. Moreover, in order to optimize rack space utilization and achieve server balance, the number of storage devices that can be deployed on a single HCI node is restricted.
4. Assessing Vendor Stability: Ensuring Long-Term Reliability of Partners
Here are some key factors that contribute to ensuring long-term reliability:
4.1 Vendor Track Record
Assessing the vendor's track record and reputation in the industry is crucial. Look for established vendors with a history of delivering reliable products and services. A vendor that has been operating in the market for a significant period of time and has a strong customer base indicates stability.
4.2 Financial Stability
Consider factors such as the vendor's profitability, revenue growth, and ability to invest in research and development. Financial stability ensures the vendor's ability to support their products and services over the long term.
4.3 Customer Base and References
Look at the size and diversity of the vendor's customer base. A large and satisfied customer base indicates that the vendor's solutions have been adopted successfully by organizations. Request references from existing customers to get insights into their experience with the vendor's stability and support.
4.4 Product Roadmap and Innovation
Assess the vendor's product roadmap and commitment to ongoing innovation. A vendor that actively invests in research and development, regularly updates their products, and introduces new features and enhancements demonstrates a long-term commitment to their solution's reliability and advancement.
4.5 Support and Maintenance
Evaluate the vendor's support and maintenance services. Look for comprehensive support offerings, including timely bug fixes, security patches, and firmware updates. Understand the vendor's service-level agreements (SLAs), response times, and availability of technical support to ensure they can address any issues that may arise.
4.6 Partnerships and Ecosystem
Consider the vendor's partnerships and ecosystem. A strong network of partners, including technology alliances and integrations with other industry-leading vendors, can contribute to long-term reliability. Partnerships demonstrate collaboration, interoperability, and a wider ecosystem that enhances the vendor's solution.
4.7 Industry Recognition and Analyst Reports
Assess the vendor's industry recognition and performance in analyst reports. Look for accolades, awards, and positive evaluations from reputable industry analysts. These assessments provide independent validation of the vendor's stability and the reliability of their HCI solution.
4.8 Contracts and SLAs
Review the vendor's contracts, service-level agreements, and warranties carefully. Ensure they provide appropriate guarantees for support, maintenance, and ongoing product updates throughout the expected lifecycle of the HCI solution.
5. Final Takeaway
Evaluating a vendor's financial stability is crucial before entering into contractual commitments to ensure their ability to fulfill obligations. Hyper-converged infrastructure overcomes infrastructural challenges by simplifying operations, enabling cloud-like environments, and facilitating data and application migration. The HCI market offers enterprise, small/medium enterprise, and vertical solutions, each catering to different needs and requirements.
Analysing enterprise HCI solutions requires careful consideration of various criteria. Each approach has its own advantages and considerations related to flexibility, performance, and cost.
The mentioned techniques can significantly reduce the data footprint, particularly in use cases like VDI, while maintaining performance and efficiency. Organizations take decisions that align with their specific storage, security, and efficiency requirements by considering the evaluation criteria for enterprise HCI solutions.
By considering these factors, organizations can make informed decisions and choose a vendor with a strong foundation of reliability, stability, and long-term commitment, ensuring the durability of their HCI infrastructure and minimizing risks associated with vendor instability.
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Hyper-Converged Infrastructure, IT Systems Management
Article | September 14, 2023
Stay ahead of the curve and navigate the complex landscape of regulatory obligations to safeguard data in cloud. Explores the challenges of maintaining compliance and strategies for risk mitigation.
Contents
1. Introduction
2. 3 Essential Regulatory Requirements
2.1 Before migration
2.2. During migration
2.3. After migration
3. Challenges in Ensuring Compliance in Infrastructure as a Service in Cloud Computing
3.1. Shared Responsibility Model
3.2. Data Breach
3.3. Access Mismanagement
3.4. Audit and Monitoring Challenges
4. Strategies for Addressing Compliance Challenges in IaaS
4.1. Risk Management and Assessment
4.2. Encryption and Collaboration with Cloud Service Providers
4.3. Contractual Agreements
4.4. Compliance Monitoring and Reporting
5. Conclusion
1. Introduction
Ensuring Infrastructure as a Service (IaaS) compliance in security is crucial for organizations to meet regulatory requirements and avoid potential legal and financial consequences. However, several challenges must be addressed before and after migration to the cloud. This article provides an overview of the regulatory requirements in cloud computing, explores the challenges faced in ensuring compliance in IaaS, a cloud implementation service and provides strategies for addressing these challenges to ensure a successful cloud migration.
2. 3 Essential Regulatory Requirements
When adopting cloud infrastructure as a service, organizations must comply with regulatory requirements before, during, and after migration to the cloud. This ensures avoiding the challenges, firms may face later and suggest solutions if they do so.
2.1 Before migration:
Organizations must identify the relevant regulations that apply to their industry and geographic location. This includes: Data Protection Laws, Industry-Specific Regulations, and International Laws.
2.2. During migration:
Organizations must ensure that they meet regulatory requirements while transferring data and applications to the cloud. This involves: Ensuring proper access management, data encryption, and data residency requirements.
2.3. After migration:
Organizations must continue to meet regulatory requirements through ongoing monitoring and reporting. This includes: Regularly reviewing and updating security measures, ensuring proper data protection, and complying with audit and reporting requirements.
3. Challenges in Ensuring Compliance in Infrastructureas a Service in Cloud Computing
3.1. Shared Responsibility Model
The lack of control over the infrastructure in IaaS cloud computing is caused by the shared responsibility model of IaaS, where the cloud service provider is responsible for the IaaS security while the customer is responsible for securing the data and applications they store and run in the cloud. According to a survey, 22.8% of respondents cited the lack of control over infrastructure as a top concern for cloud security. (Source: Cloud Security Alliance)
3.2. Data Breach
Data breaches have serious consequences for businesses, including legal and financial penalties, damage to their reputation, and the loss of customer trust. The location of data and the regulations governing its storage and processing create challenges for businesses operating in multiple jurisdictions. The global average total cost of a data breach increased by USD 0.11 million to USD 4.35 million in 2022, the highest it's been in the history of this report. The increase from USD 4.24 million in the 2021 report to USD 4.35 million in the 2022 report represents a 2.6% increase. (Source: IBM)
3.3. Access Mismanagement
Insider threats, where authorized users abuse their access privileges, can be a significant challenge for access management in IaaS. This includes the intentional or accidental misuse of credentials or non-protected infrastructure and the theft or loss of devices containing sensitive data. The 2020 data breach investigations report found that over 80% of data breaches were caused by compromised credentials or human error, highlighting the importance of effective access management. (Source: Verizon)
3.4. Audit and Monitoring Challenges
Large volumes of alerts overwhelm security teams, leading to fatigue and missed alerts, which result in non-compliance or security incidents going unnoticed. Limited resources may also make it challenging to effectively monitor and audit infrastructure as a service cloud environment, including the implementation and maintenance of monitoring tools.
4. Strategies for Addressing Compliance Challenges in IaaS
4.1. Risk Management and Assessment
Risk Assessment and Management includes conducting a risk assessment, including assessing risks related to data security, access controls, and regulatory compliance. It also involves implementing risk mitigation measures to address identified risks, like additional security measures or access controls such as encryption or multi-factor authentication.
4.2. Encryption and Collaboration with Cloud Service Providers
Encryption can be implemented at the application, database, or file system level, depending on the specific needs of the business. In addition, businesses should establish clear service level agreements with their cloud service provider related to data protection. This includes requirements for data security, access controls, and backup and recovery processes.
4.3. Contractual Agreements
The agreement should also establish audit and compliance requirements, including regular assessments of access management controls and policies. Using contractual agreements, organizations help ensure that they are clearly defined and that the cloud service provider is held accountable for implementing effective access management controls and policies.
4.4. Compliance Monitoring and Reporting
Monitoring and Reporting involves setting up automated monitoring and reporting mechanisms that track compliance with relevant regulations and standards and generate reports. They should also leverage technologies such as intrusion detection and prevention systems, security information and event management (SIEM) tools, and log analysis tools to collect, analyze, and report on security events in real time.
5. Conclusion
In accordance with the increasing prevalence of data breaches and the growing complexity of regulatory requirements, maintaining a secure and compliant cloud environment will be crucial for businesses to build trust with customers and avoid legal and financial risks. Addressing these requirements, the cloud helps companies maintain data privacy, avoid legal risks, and build customer trust. Organizations create a secure and compliant cloud environment that meets their needs by overcoming challenges and implementing best practices, working closely with cloud service providers. Ultimately, by prioritizing compliance and investing in the necessary resources and expertise, businesses can navigate these challenges and unlock the full potential of the cloud with confidence.
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Article | June 3, 2021
At last, the wait for 5G is nearly over. As this map shows, coverage is widespread across much of the U.S., in 24 EU countries, and in pockets around the globe.
The new wireless standard is worth the wait. Compared to 4G, the new wireless standard can move more data from the edge, with less latency. And connect many more users and devices—an important development given that the IDC estimates 152,000 new Internet of Things (IoT) devices per minute by 2025. Put it together, and 5G is a game-changing backhaul for public networks. (Wi-Fi 6, often mentioned in the same breath as 5G, is generally used for private WANs.
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