There is no doubt that IT infrastructure and operations (I&O), often referred to as the “run” side of IT, has graduated from a function that “keeps the lights on” to a driver of digital transformation in many organizations. However, its core transformation seems to have taken a backseat. I&O takes responsibility for running the organization’s digital assets, such as data centers, cloud services, and communication networks. And companies invest massive amounts in their IT infrastructure over 70% of IT budgets and even up to 90%1,2. However, the largest chunk of investment is operational in nature running and maintaining existing IT systems. Very little 15% of IT budgets3 is assigned to transforming IT systems.