APPLICATION INFRASTRUCTURE

Zain Kuwait resolute 5G investment delivers business success

Zain Kuwait | December 24, 2021

Zain Kuwait's 5G traffic currently accounts for more than 40% of its total wireless traffic, ranking the operator as number one in GCC countries in terms of 5G offload ratio. Zain Kuwait is one of the leading telecom operators in MENA and has been at the forefront of innovation for years as the first operator to launch commercial 5G services in the Middle East.

From the 5G service development and business achievements of Zain Kuwait, it is clear that the focus on 5G development brings business success to operators. Zain Kuwait started deployment of 5G networks in 2018. After two years of continuous development, 5G services have entered a period of high growth. Users are continuing to develop rapidly, and the proportion of 5G traffic has also been increasing continuously. This has resulted in positive revenue and profit growth for the operator.

Zain Kuwait has achieved the 5G subscriber penetration ratio of 23%, and the average DOU of its 5G subscribers is five times higher than that of its 4G subscribers. Zain Kuwait's mobile network also recorded revenue and profit growth of 4% and 13% year-over-year in Q2 2021. This is an outstanding achievement especially when there is no population dividend and the expatriate population in country has been continuously decreasing. Zain's 5G development leads the Kuwait telecom market, and its business success has been a result of its overall strategic objective to provide first-class 5G services for users in Kuwait.

Zain Kuwait has firmly invested in 5G for the fastest network construction with the widest coverage, building a foundation for user experience

Network coverage is the basis for user experience. Zain started 5G C-band construction in 2018. In Q3 2019, it completed coverage of major urban areas. By early 2020, it achieved 1:1 construction ratio with its LTE network.

Focusing on fast and value-based network construction, Zain Kuwait was able to quickly exploit the benefits of enhanced 5G network coverage. Leading the network construction lays the foundation for creating 5G business advantages. For instance, Zain was the first operator to commercialize 5G networks in Kuwait. In the commercial release phase, Zain provided the most extensive 5G coverage and best services owing to its focus on network construction. Within six months of the commercial launch, Zain reached 100% coverage, forming the first-mover advantage of 5G networks for itself.

User experience is the key In leading 5G experience targets to drive network experience leadership

With the goal of providing a first-class 5G network experience, Zain insists on higher standards of 5G network construction to ensure high-speed and reliable services for all the users. As a result, the investment in network planning and network construction was increased, which enabled Zain Kuwait to win Ookla's Fastest Fixed Wireless Network Provider Award in 2020 and to lead the Open signal Global Experience Test reports as well. A great network experience enhanced Zain's brand and helped it achieve greater commercial competitiveness.

Spotlight

The need for swift digital transformation is leading to broader utilization of hybrid IT infrastructure by financial services organizations. Banks, investment firms, and insurance companies continue to leverage a mix of premises-based and cloud-based technology infrastructure to dramatically improve operational performance, and are networking distributed resources to create business value.


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EasyVista Positioned in 2022 Gartner® Magic Quadrant™ for IT Service Management Platforms for Eleventh Consecutive Year

EasyVista | November 04, 2022

EasyVista Inc., global software provider of intelligent solutions for IT Service Management, IT Remote Support, IT Infrastructure Monitoring, and self-healing technologies, announced its recognition in the 2022 Gartner® Magic Quadrant™ for IT Service Management (ITSM) Platforms. This is the eleventh year in a row EasyVista’s has received this recognition — this time in their highest placement yet within the quadrant. EasyVista was recognized as one of 10 companies in the annual Gartner® Magic Quadrant™, representing a group of ITSM platforms with the critical capabilities required to support service management needs. Since the report’s last publication, EasyVista has enhanced their IT platform’s capabilities through the introduction of new products EV Reach and EV Observe, as well as the acquisition of experience monitoring platform Itexis. “At EasyVista our mission is to make IT easy. We’re excited to see that this mission has been recognized yet again with our continued placement in the Gartner® Magic Quadrant™ for ITSM Platforms this year. “This year we continued to prioritize improving the IT experience for our customers. By listening to the demands of the market and offering exceptional customer service, our rating on Gartner Peer Insights increased to an inspiring 4.7 out of 5. We’re proud to receive such positive feedback from our community and to see this recognized in our improved placement in the 2022 Gartner® Magic Quadrant™.” EasyVista’s Chief Marketing Officer, Zoe Seroky EasyVista is notable and recognized by customers for their: Ease of use by providing tools to support customer growth, as noted on Gartner® Peer Insights where EasyVista’s current rating is 4.7/5 stars Total Cost of Ownership (TCO) with competitive pricing against other intermediate ITSM products, offering both concurrent licensing and bundled asset management End-to-end IT software-as-a-service platforms with both ITSM and ITOM capabilities “With multiple product launches, new acquisitions, leadership changes, and multiple accolades, 2022 has been a big year for EasyVista,” said EasyVista’s Chief Executive Officer, Patrice Barbedette. “EasyVista has risen to meet the challenges of modern business – and it’s reflected in our improved placement in the 2022 Gartner® Magic Quadrant™ for ITSM. Just like EasyVista has evolved this past year, our placement in the quadrant has continued to rise. As we look ahead to 2023 and beyond, EasyVista is poised to continue the successes of 2022 with even more growth and improved experiences for ITSM practitioners around the globe. About EasyVista EasyVista is a global software provider of intelligent solutions for enterprise service management, remote support, observability, and self-healing technologies. Leveraging the power of ITSM, Self-Help, AI, background systems management, and IT process automation, EasyVista makes it easy for companies to embrace a customer-focused, proactive, and predictive approach to their service and support delivery. Today, EasyVista helps over 3,000+ enterprises around the world to accelerate digital transformation, empowering leaders to improve employee productivity, reduce operating costs, and increase employee and customer satisfaction across financial services, healthcare, education, manufacturing, and other industries.

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HYPER-CONVERGED INFRASTRUCTURE,APPLICATION INFRASTRUCTURE,IT SYSTEMS MANAGEMENT

Effectual Achieves Inaugural HashiCorp Infrastructure Competency

Effectual | November 09, 2022

Effectual, a modern, cloud first managed and professional services company, has been awarded the HashiCorp Infrastructure Competency as part of the newly released Partner Technical Competency Program for Systems Integrators. Effectual is one of only six companies globally to be recognized with the HashiCorp Infrastructure Competency as part of the program's launch. As a leader in multi-cloud infrastructure automation software, HashiCorp's software suite enables organizations to adopt consistent workflows and create a system of record for automating the cloud: infrastructure provisioning, security, networking, and application deployment. The new competency program gives partners with the HashiCorp Systems Integrator designation the opportunity to be recognized for their ability to deliver and integrate HashiCorp products and solutions into end customers' initiatives. Competencies are only awarded after a successful audit that assesses a range of requirements, including the number of technical staff certified on HashiCorp products and proven customer success with HashiCorp products in deployment. HashiCorp's endorsement gives customers confidence in Effectual's ability to guide, advise, assist, and execute alongside them, bringing the required experience and expertise to succeed with the advantages of HashiCorp's portfolio of automation tools. "Effectual enables customers to accelerate automation and innovation utilizing HashiCorp Terraform, Vault, and the recently released HCP Boundary. "Together we help customers drive positive business outcomes and realize greater agility, security controls, and increased operational efficiency." Robb Allen, Effectual CEO As an elite pure-play AWS services provider, Effectual is a validated AWS MSP Partner holding six AWS competencies. Effectual prides itself on bringing deep cloud and modernization experience to all customer engagements. Complementing this deep partnership with AWS, the cloud first MSP has embraced and invested in its partnership with HashiCorp. This strategic combination of industry expertise ensures that customers have the confidence to migrate and establish a strong modern foundation on which to build and deploy next-generation applications, services, and operations. About Effectual An AWS Premier Consulting Partner, Effectual is a modern, cloud first managed and professional services company that works with commercial enterprises and the public sector to enable digital transformation and full stack IT modernization. Effectual's deeply experienced and passionate team of problem solvers apply proven methodologies to enable positive business outcomes with Amazon Web Services and VMware Cloud on AWS. Effectual is a member of the Cloud Security Alliance, and the PCI Security Standards Council.

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BAI Communications closes acquisition of ZenFi Networks, further accelerating growth in the US market

BAI Communications | November 17, 2022

BAI Communications (BAI) today announced the close of its acquisition of ZenFi Networks (ZenFi), a US East coast-based provider of digital infrastructure solutions and innovator in small cell deployment, offload & roaming services, fibre connectivity, and network edge colocation. ZenFi now becomes a BAI Group company, alongside Mobilitie and Transit Wireless in the United States, helping to further accelerate BAI's growth in North America and support the company's vision to become a leading provider of connected 5G infrastructure across North America and globally. As part of the acquisition, BAI obtains ZenFi's portfolio of assets, including over 1,100 route miles of fibre network throughout the New York and New Jersey metro region. This fibre network connects into major data centres and points of presence in 65 network edge colocation facilities, a critical component of its C-RAN infrastructure. Furthermore, ZenFi brings with it a host of long-established customer relationships, including contracts with the wireless carrier customers in the region and the rights to provide mobile infrastructure solutions across 4,000 LinkNYC kiosk structures through its partnership with the CityBridge consortium. The deal will allow the Group to participate in Link5G, the next phase of LinkNYC, a first-of-its-kind communications network that has replaced payphones across New York City with state-of-the-art kiosks equipped with free high-speed Wi-Fi, maps, connections to city services, and device charging at no cost to taxpayers or users. In addition to the standard LinkNYC features, Link5G will bring a faster and more equitable deployment of 5G to neighbourhoods across New York City, with a focus on previously underserved areas. Link5G can accommodate all carrier equipment needs and provide the necessary infrastructure to expand broadband connectivity to areas of the city that have traditionally been underserved by carriers. The new kiosks include 5 independent RF transparent bays to host multiple carriers deploying a variety of 4G and 5G technologies. These unique deployments combined with BAI's commercial power in transit systems, will result in a differentiated offering in the New York area including wider small cell deployment, siting to mobile network operators, the support of municipal services with advanced connectivity, and the largest public Wi-Fi network, all transferable to other states in the US and to other markets. Igor Leprince, Group CEO of BAI Communications, said: "I am very impressed with ZenFi's talented team and commercial capabilities. Bringing ZenFi into the wider BAI Communications Group solidifies our position as a leading connected infrastructure provider in North America and increases the opportunities for new and specialised projects driven by our Group of companies. ZenFi's unique expertise in fibre and small cell deployments in New York City and surrounding areas further strengthens BAI's competitive position in the largest city in the US, while also providing us with new ways to partner with other organisations to address the digital divide in the underserved communities. This includes the deployment of 5G through the Link5G kiosks, essential to ensure all New Yorkers have access to the networks of the future." Closing of this acquisition means BAI's technical and service offerings to network operators, enterprises, and public municipalities will significantly expand to include more specialised and scalable solutions, like small cell siting. ZenFi's infrastructure is a natural extension of the connectivity solutions that Transit Wireless currently provides across the New York City subway. It will also be leveraged by Mobilitie for small cell connectivity of existing and new locations, as well as expanding its inbuilding 5G networks across North America. Ray LaChance, Co-Founder and CEO of ZenFi Networks said: "These are exciting times at ZenFi. Our team's hard work in developing sustainable, equitable, and innovative infrastructure solutions for a densely populated region like New York City and New Jersey has been a rewarding experience that will now scale up." "We share a cultural and operational alignment with BAI that will ensure our customer-centric approach remains a priority into the future. Additionally, our combined expertise in fast-growth segments like small cell deployment with BAI's global scale and reach, puts the BAI Group in an exciting position to drive increased connected infrastructure growth overall and new development opportunities for our people." Victoria Lamberth, Co-Founder and CRO of ZenFi Networks Commenting on next steps, Mr Leprince added: "Our immediate priority now is on combining the capabilities and talent of our companies to assist our customers in delivering an enhanced experience at all points of their customers' journey, from subway to above ground and from work to home." News of the agreement between the two companies was first announced on 26 July of this year. About BAI Communications BAI Communications is a world leader in shared communications infrastructure, pioneering solutions that empower our customers to advance their services, accelerate their networks and amplify their reach in the most efficient and cost-effective ways possible. Having long been at the forefront of network advancement, BAI is harnessing fibre, spearheading the transition from 4G/LTE, accelerating 5G and preparing for 6G – and beyond. We collaborate closely with our customers in telecommunications, government, transit, enterprise, broadcasting, and venues to realise their communications vision, focusing not just on the immediate future, but on the possibilities that exist over long-term partnerships. Our global operations span the United States, the United Kingdom, Ireland, Italy, Hong Kong, Canada, and Australia. Our BAI Group companies include Mobilitie, Signal Point, Transit Wireless and ZenFi Networks in the United States, and Vilicom in the United Kingdom and Ireland. Together, we're creating smarter communities for all.

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STACK Infrastructure Breaks Ground on 100MW Data Center Campus in Northern Virginia

STACK Infrastructure | November 30, 2022

STACK Infrastructure, the digital infrastructure partner to the world’s most innovative companies and leading global developer and operator of data centers, announced the groundbreaking of STACK’s latest hyperscale campus in the center of Prince William County, one of the most desirable locations in Northern Virginia. Delivery of the first building on the campus is targeted for Q1 2024. The latest among STACK’s portfolio of seven data center campuses in Northern Virginia, the 40-acre site will add nearly 100MW of committed and scalable power from Northern Virginia Electric Cooperative (NOVEC). Construction will begin with a 36MW facility, with plans to grow the campus to multiple data centers supported by a 300MW substation. The scalable campus offers a prime opportunity for clients interested in securing capacity within this critical land and power-constrained market. “Expanding our presence in the heart of Prince William County represents a strategic approach of continuing to deliver scalable capacity where it matters most. “Powered with 100% renewable energy, STACK’s new campus offers a sustainable solution and allows our clients the ability to grow quickly in the world’s largest data center market.” Matthew VanderZanden, Chief Operating Officer of STACK Americas STACK’s presence in Northern Virginia has markedly increased with continued growth announcements over the last four years. STACK has nearly 1GW of current and under-development capacity in one of the most constrained data center markets on the globe. Plans for this latest development were announced in April, on the heels of a 216MW Ashburn campus announcement shared earlier in 2022. Over the past three months, STACK has announced growth in the top data center markets across the globe, including a 230MW five-building campus in central Phoenix, an 80MW hyperscale campus in Frankfurt, Germany, a 48MW facility in Seoul, Korea, and multiple data centers in Australia. STACK’s presence within 23 markets distributed throughout the Americas, EMEA, and APAC regions makes it one of the largest private data center operators worldwide. ABOUT STACK INFRASTRUCTURE STACK provides digital infrastructure to scale the world’s most innovative companies. With a client-first approach, STACK delivers a comprehensive suite of campus, build-to-suit, colocation, and powered shell solutions in the Americas, EMEA and APAC regions. With robust existing and flexible expansion capacity in the leading availability zones, STACK offers the scale and geographic reach that rapidly growing hyperscale and enterprise companies need. The world runs on data. And data runs on STACK.

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Spotlight

The need for swift digital transformation is leading to broader utilization of hybrid IT infrastructure by financial services organizations. Banks, investment firms, and insurance companies continue to leverage a mix of premises-based and cloud-based technology infrastructure to dramatically improve operational performance, and are networking distributed resources to create business value.

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