IDTechEx | December 17, 2021
As of mid-2021, 5G is a reality in at least 78 nations. 5G is now being used in consumer sectors such as 5G smartphones, 5G broadband (fixed wireless access), and augmented reality (AR)/virtual reality (VR) games. In the foreseeable future, IDTechEx anticipates seeing widespread use of 5G in corporate areas such as industry 4.0, autonomous cars, and so on. 5G is a collection of optimized and updated mobile communication technologies, as well as new characteristics resulting from frequency changes (4G: 3 GHz 5G: 3.5-7 GHz (also known as sub-6 GHz) or > 24 GHz (also known as mmWave)) and larger bandwidth, which are the reasons why 5G can tackle so many industries that previous generations could not.
The deployment of 5G infrastructure is critical to enabling widespread 5G adoption. South Korea launched the world's first 5G network in 2018, and nations such as China and the United States have since followed suit. According to IDTechEx's newly released market research analysis, "5G Technology, Market and Forecasts 2022-2032", legacy telecom system suppliers such as Huawei, Ericsson, and Nokia control a sizable portion of the 5G infrastructure industry, with Huawei leading with 36.4 percent in 2020, followed by Ericsson with 26.7 percent.
To eliminate the proprietary nature of the radio access network (RAN) system, diversify the vendor supply chain in the telecom industry, foster more innovation, and reduce the upfront and operational cost of RAN deployment telecom operators are pushing Open RAN development. But wait...what is Open RAN?
Open RAN is one of the key topics when speaking of 5G network deployment. Open RAN is a network alternative to traditional legacy RAN that allows components (including hardware and software) with interoperable standards from various suppliers to work together smoothly. In Open RAN, there are two network architecture transformations: 1. Hardware decomposition (For example, a baseband unit is separated into three sections: the central unit, the distributed unit, and the radio unit). 2. Hardware and software separation. Overall, Open RAN allows telecom operators to choose from a variety of suppliers to get the equipment that best suits their needs.
IDTechEx believes that Open RAN is an unstoppable trend. It is not a question of whether it will really take off, but rather of when there will be a large-scale deployment of Open RAN.
As of 2021, there are already several small-scale Open RAN trials underway, showing that the initiative is gaining pace. Vodafone, for example, said in June 2021 that it will start to build 5G Open RAN development in the UK, focusing on rural areas first. This will be Europe's first Open RAN commercial deployment. Vodafone also mentioned that they will further expand the Open RAN networks to other Vodafone-operated countries, such as other European countries and South Africa.
Vodafone is not the only telecom provider undertaking 5G Open RAN development in Europe. Its competitors, including Deutsche Telekom, Telefonica, and Orange, have all stated a strategic intention to deploy 5G Open RAN networks before 2025.
Japan is another important breeding ground for Open RAN; except for SoftBank, all the other Japanese telecom carriers are proactively embracing it. Rakuten, an early Open RAN pioneer, deployed their Open RAN 4G network in February 2019 and their Open RAN 5G networks in September 2020. NTT DOCOMO stated earlier this year that it will collaborate with Samsung on the development of 5G Open RAN networks.
In China, where the RAN infrastructure market is immense, telecom operators such as China Mobile and China Unicom are also trailing Open RAN equipment. In the U.S., Verizon stated that it will work with Samsung to deploy its mmWave and C-band (sub-6 GHz frequency range) holdings based on Open RAN from this year.
Nonetheless, there are several challenges with Open RAN networks that must be overcome before the bulk of telecom carriers adopt the technology. IDTechEx identifies 4 key challenges in their newly released "5G Technology, Market and Forecasts 2022-2032" report:
Real Open RAN: For operators, the key to enabling true Open RAN is the interfaces. This requires mass adoption of, and participation in, open RAN interfaces and elements. Otherwise, the result is poor interoperability with inconsistent integration of equipment and software from multiple vendors. From conversations with some 5G Open RAN players, IDTechEx learned that while many firms claim to provide Open RAN solutions, not every company is giving this enough consideration.
Efficient testing scheme: Providing efficient testing schemes for vendors to demonstrate the interoperability of their devices is important.
RAN intelligent controller (RIC) development: RIC is Open RAN's brain and the secret to Open RAN outperforming traditional RAN. Nevertheless, the RIC development is still slow. Only very few vendors have RIC now and the functions that their RIC provides are also very basic.
The value of Open RAN: Not every operator shows interest in the Open RAN. For example, T-Mobile U.S. shows some serious concerns towards Open RAN and is hesitant to move forward with it. One common concern among operators is the question of trust and liability: "Is the new equipment from this new provider dependable? Now that I have several suppliers supplying me with various pieces of equipment, who should I contact if an issue arises?"
Advocates for Open RAN are working to solve these issues. NTT DOCOMO and Rakuten, for example, are building their own 5G Open RAN ecosystem to not only serve as a model for other operators who are still reluctant but also as a new business model which they can offer their "Open RAN package" to other telecom operators.
Overall, Open RAN is still in its early stages, and it will take these pioneers years to demonstrate the reliability of their Open RAN networks. From IDTechEx's perspective, it will be at least 5 years before the Open RAN market begins to expand rapidly in the 5G infrastructure industry. In the "5G Technology, Market and Forecasts 2022-2032" report, IDTechEx examines more Open RAN disruption in the 5G infrastructure market, including the Open RAN business model, players, commoditization risk, Open RAN for private or commercial 5G networks, and legacy suppliers' (Huawei, Ericsson, Nokia) attitudes and strategies toward Open RAN.
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Qualtrics | May 12, 2022
Qualtrics , the leader and creator of the experience management (XM) category, announced it will go live on Amazon Web Services (AWS) Cloud Infrastructure in London in the second half of 2022. Qualtrics customers will be able to access the Qualtrics XM/OS platform locally via the AWS London Region.
The company will also open a new office and customer experience centre in London. These investments come as organisations are increasingly turning to Qualtrics to help them deliver customer, employee, brand and product experiences that create meaningful connections.
Experience Management is the foundation for building deep relationships with customers and employees today, and it's becoming more critical than ever for organisations of every size and in every industry to use experience data to run their businesses. Only Qualtrics can manage the full life cycle of customer and employee experiences on a single platform with the XM Operating System.
UK organisations including The Tavistock and Portman NHS Foundation Trust and Korn Ferry are using Qualtrics to build deeper relationships with their customers and employees. By moving into AWS’ London Region, Qualtrics enables customers to store their data in the UK.
Qualtrics runs applications in AWS Regions across the US, Europe, Asia Pacific and Japan to ensure high availability and resiliency while providing high performance and low latency to customers around the world. This is Qualtrics’ second expansion to a data centre in Europe, along with the AWS Region in Frankfurt, Germany. AWS is its preferred cloud provider, chosen to enhance operational performance, expand globally, and develop new features that help uncover deeper insights for its customers.
“Every leader is trying to figure out how to find and keep customers and retain their best employees, and experience management gives them the ultimate advantage by helping them build deep, personal relationships, at scale, We see tremendous opportunity in Europe and we're investing to support our growing customer base here.”
Stephanie Barton, EMEA Managing Director
Investment in London office and customer centre
In June, Qualtrics’ will open a new office in London designed to facilitate collaboration and hybrid work, bringing Qualtrics UK employees under one roof. The office spans 10,000 square feet in Waterloo with living walls and technology to enable hybrid work. The space features a new customer experience centre ensuring the company has a second EMEA customer centre alongside Dublin.
Qualtrics, the leader and creator of the Experience Management (XM) category, is changing the way organizations manage and improve the four core experiences of business—customer, employee, product and brand. Over 16,750 organizations around the world use Qualtrics to listen, understand and take action on experience data (X-data™)—the beliefs, emotions and intentions that tell you why things are happening, and what to do about it. The Qualtrics XM Platform™ is a system of action that helps businesses attract customers who stay longer and buy more, engage employees who build a positive culture, develop breakthrough products people love and build a brand people are passionate about.
Verizon | December 18, 2021
Verizon and Google Cloud are working together to bring the power of the cloud closer to mobile and connected devices at the edge of Verizon's network. With Verizon 5G Edge with Google Distributed Cloud Edge, Verizon plans to bring Google’s compute and storage services to the edge of the local network enabling the bandwidth and low latency needed to support real-time enterprise applications like autonomous mobile robots, intelligent logistics and factory automation. The companies expect that this combination of Verizon's private On Site 5G and private 5G Edge with Google Distributed Cloud Edge will enable enterprises in industries from retail to manufacturing to unlock the power of 5G and mobile edge computing and gain operational efficiencies, higher levels of security and reliability, and improved productivity.
Verizon and Google Cloud also plan to develop public 5G mobile edge computing for developers and enterprises. The public 5G Edge solution has the potential to enable developers to build and deploy applications at the edge of Verizon’s wireless network in various locations throughout the U.S.
“By working with partners like Google Cloud and Ericsson, we’re building the 5G edge compute ecosystem that will enable enterprises in many industries to benefit from having a completely dedicated private network and edge compute infrastructure on premise,” said Rima Qureshi, Chief Strategy Officer at Verizon. “5G Edge with Google Distributed Cloud Edge will give our customers the ability to connect and manage a broad range of devices at scale and speed while also providing highly secure, near real-time connectivity. This will allow companies to unlock greater value from data and enable innovative applications involving computer vision, augmented and virtual reality, and machine learning.”
“Through our planet-scale infrastructure and expertise in data analytics, artificial intelligence and machine learning, Google Cloud is enabling the rapid development and deployment of new services and applications,” said Thomas Kurian, CEO of Google Cloud. “By bringing intelligence from data centers to the network edge, Verizon 5G Edge with Google Distributed Cloud Edge will allow customers to build new cross-industry edge solutions, unlock new revenue models, and transform the next generation of customer experiences – from AI-driven in-store operations to live inventory management on the factory floor, the possibilities span multiple industries.”
Verizon and Ericsson To Pilot Private Mobile Edge Computing at USA 5G Smart Factory
Ericsson, in collaboration with Verizon, will pilot 5G Edge with Google Distributed Cloud Edge as part of a proof of concept at its USA 5G Smart Factory. The first trial use case involves Verizon's Sensor Intelligence solution, which involves attaching a camera to an autonomous mobile robot that will scan packages to maintain inventory and location of indirect materials in the factory's warehouse. Then, using computer vision, the robot will communicate the bar code and shipping label data via 5G and mobile edge computing to the inventory management system, providing real-time analytics to improve logistics.
"Ericsson's Smart Factory is where we're putting the principles of the Fourth Industrial Revolution into action,Technologies like Verizon's 5G Edge, which is built on Ericsson's 5G Private Network technology, are critical for unlocking 5G's true potential, and this pilot brings real-time data to make operations more efficient, secure, and cost-effective. Testing this technology with autonomous mobile robots in our Smart Factory is an important step on the journey to the factory of the future."
Niklas Heuveldop, President and Head of Ericsson North America
Verizon Communications Inc. (NYSE, Nasdaq: VZ) was formed on June 30, 2000 and is one of the world’s leading providers of technology, communications, information and entertainment products and services. Headquartered in New York City and with a presence around the world, Verizon generated revenues of $128.3 billion in 2020. The company offers data, video and voice services and solutions on its award-winning networks and platforms, delivering on customers’ demand for mobility, reliable network connectivity, security and control.
About Google Cloud
Google Cloud accelerates organizations’ ability to digitally transform their business with the best infrastructure, platform, industry solutions and expertise. We deliver enterprise-grade solutions that leverage Google’s cutting-edge technology – all on the cleanest cloud in the industry. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.
Device42 | April 28, 2022
Device42, the most comprehensive agentless hybrid IT discovery, inventory and asset management solution, today announced its new Insights+ Platform designed to help organizations gain critical IT visibility needed to manage today’s growing complex IT environments. The company historically has provided advanced discovery and inventory capabilities, and today it is launching Insights+, designed to further increase operational efficiency, visibility, with access to powerful insights. Insights+ is a major next step for Device42 as they continue to empower companies with visibility to manage their IT infrastructure with confidence.
Understanding what is connected to the environment and having accurate visibility of enterprise data is getting more and more important. Lack of knowledge about what an organization actually has leads to inaccurate capital investments, prolonged problem solving, risky cloud migrations and failures in compliance and audits.
“In the last decade Device42 has delivered the deepest and widest discovery capability, from legacy technologies to the cloud and today we are taking a major leap forward in delivering insights and visuals based on new embedded automation and AI technologies, to turn all that data we collect into actionable results.”
Raj Jalan, CEO and founder of Device42
Insight+’s unique capabilities that include Artificial Intelligence (AI), data normalization, business building blocks and Application Dependency Mapping will help Device42 customers find issues quickly and efficiently with more access to data, insights, and reporting for quick problem solving.
Insights+ Platform introduces new capabilities and value to customer, which include:
Dashboards and Visualization
Renewed visibility across hybrid cloud infrastructure
Built-in IT intelligence reports that drive actionable insights
The new workbench provides the ability to create custom views and analytics.
Business Building Blocks
New low-level objects can help aggregate data based on real business use-cases and model particular business functions.
Users can leverage the new visibility based on data that mimics current business operations.
Slice and dice data to create specific views, such as for compliance and audits.
Built-in Artificial Intelligence
Removes complexity and data discrepancies by using AI to normalize and categorize discovered data
Consistency in data improves cross-organizational communication.
Automation delivers increase IT operations efficiency with the most accurate and cleansed data
Analytics & Dependency Mapping
Fully automated interdependency mapping of application resources
Reliable visualization helps solve problems fast with upstream and downstream visibility
Users can quickly access fully automated dependency views.
“Insights+ will not only save organizations time and money because they no longer have to manually sort through their existing detailed data to gather insights, but it will uplevel what they can do with their data,” said Raj Jalan. “Dashboards, better reporting, visualizations, and more will increase accessibility, refine presentation, and deliver a user-experience with next-level insights and analytics that a company can really use.”
Device42 is the most comprehensive agentless hybrid IT discovery, inventory and dependency mapping system available today. Device42 can continuously discover, map, and provide insights to optimize infrastructure and applications across data centers and the cloud through accurate views of the IT ecosystem. Over 1,000 customers in more than 60 countries, including 200+ partners and systems integrators, use these capabilities to manage and modernize IT infrastructure and ensure business continuity.