National Science Foundation awards $105M IT Infrastructure Support task to By Light

G2Xchange ETC | January 03, 2020

Building on experience and expertise gained in support of NSF through its recent acquisition, By Light, a very fast growing provider of IT, cloud, cyber and infrastructure solutions, beat out four other bidders to be awarded a 7-year task to provide NSF with a range of enterprise-wide IT infrastructure support services. Funded by the Division of Information Systems, this task was competed and awarded on GSA Alliant 2.  In early 2019 the National Science Foundation (NSF) extended its contract with Phacil to continue to provide enterprise-wide IT infrastructure support, including disaster recovery and network security. The 6-month extension of the current contract task order was deemed critical for ensuring maintenance of NSF’s voice, network and security, data center operations and complete information technology infrastructure operations

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IT infrastructure management is an effective means to drive business transformation. CIOs and business leaders are proactively seeking new, efficient methodologies and adopting responsive systems and processes to bridge the gap between operations and business.


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HYPER-CONVERGED INFRASTRUCTURE

FiberSense Board of Directors Adds International IT Infrastructure Experience with Chris Sharp Joining as Co-Chair

FiberSense | June 13, 2022

Rapidly expanding infrastructure sensing and monitoring company, Fiber Sense Limited (FiberSense), today announced the appointment of Chris Sharp, Digital Realty (NYSE: DLR) Chief Technology Officer (CTO), as a Non-Executive Director. Chris will join existing Chairman Bevan Slattery as Co-Chair. Sharp, having led technology teams across two of the largest data center operators in the world, brings an extensive background in championing the development of new technology strategies and applying them to global markets. Sharp's leadership is a significant addition to the FiberSense Board as it embarks on the scale-up phase of operations. Currently CTO of Digital Realty (DLR), a leading global provider of Digital Infrastructure services, Sharp was previously at Equinix where he led innovation of next-generation cloud and interconnection solutions. Sharp has also held leadership roles at network and colocation providers, including Qwest Communications, MCI/Verizon Business and Reliance Globalcom. "I am delighted to join the Board as Co-Chair," Chris Sharp said. "I have watched with interest the development of FiberSense's unique approach to reimagining the value inherent in the ubiquitous fiber optic cables around us. The company is a true innovator in the way it takes existing network investments and then layers highly valuable sensing and monitoring services through machine learning technologies for applications such as infrastructure asset protection services. The technology that they have developed, and that's now in the market, is a real game changer." "Chris has been at the forefront of navigating the opportunities that new digital technologies present to enhance and transform our client's infrastructure and the communities they serve. The knowledge and unique perspective he brings will be of great benefit in guiding the FiberSense Team through our ambitious growth plans as we drive greater value from the proprietary applications for sensing and monitoring that we have developed." FiberSense Founder and CEO, Mark Englund Fellow Co-Chair, Bevan Slattery, said "International IT leadership skill sets of the kind that Chris brings to a Board are in high demand around the globe. The fact that he has chosen to join the Board of FiberSense is a huge vote of confidence in the strategy, direction and growth potential of the company. I'm very pleased to share the Co-Chair role with him as we now move to our next phase of ramping up growth." About FiberSense The FiberSense suite of proprietary technologies leverages existing telecom fiber cables to provide valuable insights to a wide range of customers. These insights can prevent strikes to critical underground assets such as water and gas pipelines or high voltage power cables. By converting fiber into an array of sensors, FiberSense can detect, classify and track events and objects in real time, such as vehicles, pedestrians, excavators, pit tampering and route flapping events.

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APPLICATION INFRASTRUCTURE

Nigeria’s Largest Telco, MTN, Launches RCS Business Messaging with Google and Dotgo

Dotgo | December 23, 2021

Nigeria’s largest mobile network operator (MNO), MTN, is all set to launch RCS Business Messaging (RBM) Services in partnership with Google and Dotgo, a Gupshup company and a leading cloud communications provider of RBM Solutions. RBM uses the rich and interactive features of Rich Communication Services (RCS)—the next generation SMS that allows sharing of audio, video, images, location, and a lot more—to enable branded business messaging. RCS messages are securely delivered to native messaging apps such as Google Messages and Samsung Messages on Android phones. Available on 3G and 4G networks, RCS is the default messaging standard for 5G networks. As of today, RCS is available globally with over 700M monthly active users. Dotgo’s MaaP (Messaging-as-a-Platform) is integrated with the Google Jibe RCS platform for business messaging, the world’s most advanced RCS platform that provides a high degree of scalability. As a partner, MTN would leverage the services provided by Dotgo such as the RCS APIs, chatbot directory, billing, payments, reconciliation, and more, to drive monetization from RCS. “As Nigeria’s largest carrier, MTN is all set to onboard brands that can reach out to a vast majority of Nigerian customers and delight them with a user experience like never before, to boost lead generation and conversion rates. This is a great opportunity for brands to connect with the end consumers of Nigeria for sales and support,” says Lynda Saint-Nwafor, Chief Enterprise Business Officer at MTN Nigeria. Srinivas Rao, Chief Digital Officer of MTN Nigeria added, “We are proud of our technical collaboration with Google and Dotgo. The superior technology design, robust service operations, optimum business processes, and 24x7 support are key to delivering the Next Generation Business Messaging experiences to our Brands & Business Partners at the most affordable rates. With this generational shift we aim to further aid & accelerate Digital Transformation amongst the institutions, commerce & industry in Nigeria.” “We are delighted to work with MTN to help bring RBM to their customers. With the highest number of subscribers in the region, RBM services on MTN will be a game changer. Dotgo has excelled once again as one of our top partners for monetising RBM with mobile operators,” says Juliet Ehimuan, Country Director, Google Nigeria. “The launch of RBM by MTN, the largest operator in Nigeria, will accelerate adoption of RBM by brands in Nigeria. With the launch done, we will be working with MTN and Google to help CPaaS providers and brands in Nigeria to upgrade and incorporate RBM into their business applications,” Dr. Inderpal Singh Mumick, CEO, Dotgo About MTN Nigeria MTN Nigeria is Africa’s largest provider of communications services, connecting over 68 million people in communities across the country with each other and the world. Guided by a vision to lead the delivery of a bold new digital world, MTN Nigeria’s leadership position in coverage, capacity and innovation has remained constant, since its launch in 2001. MTN Nigeria is part of the MTN Group – a leading emerging market operator, connecting more than 200 million subscribers in 21 countries in Africa and the Middle East. About Dotgo Dotgo, a Gupshup company, is a global leader in RCS. Dotgo is the provider of the Bot Store®, world’s first and largest directory of RCS bots, Dotgo MaaP, RichOTP®, RichSMS™, and the RBM Hub. Dotgo is a Google partner and a member of the Mobile Ecosystem Forum. Visit www.dotgo.com. Gupshup enables better customer engagement through conversational messaging, powering over 6 billion messages per month. With Gupshup, businesses have made conversations an integral part of their customer engagement success.

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IT SYSTEMS MANAGEMENT

CoreSite Expands into Atlanta and Orlando Data Center Markets

CoreSite | June 07, 2022

CoreSite, a leading hybrid IT solutions provider and subsidiary of American Tower Corporation , today announced its expansion into the Atlanta and Orlando markets with the integration of three American Tower assets into CoreSite’s data center ecosystem: Atlanta AT1 (55 Marietta Street NW, Atlanta, GA, 30303), Atlanta AT2 (1130 Powers Ferry Place, Marietta, GA, 30067) and Orlando OR1 (9701 S. John Young Parkway, Orlando, FL, 32819). All three data centers, which have a combined total of more than 250,000 square feet, now also offer access to the Open Cloud Exchange® (OCX), CoreSite’s leading software-defined networking platform which provides fully managed, direct and secure connections into all of the major cloud service providers. The Atlanta and Orlando data centers, former DataSite and Colo-ATL assets acquired by American Tower, provide businesses of all sizes the secure, reliable interconnection solutions to meet their critical infrastructure requirements. The OCX provides superior connectivity and a highly interconnected partner network needed to reach new markets, rapidly scale on-demand, reduce total cost of operation and accelerate IT modernization. “With a long-standing track record of operational excellence in these markets, these facilities have been serving Atlanta- and Orlando-area businesses for years and now operate as an integral part of the broader data center ecosystem within CoreSite. “The Atlanta and Orlando teams are equipped with the technical, security, remote hands and customer service expertise organizations rely on to future-proof their digital businesses. Offering low-latency, redundant and secure colocation services as well as the OCX, businesses of all sizes can seamlessly and dynamically scale their IT infrastructure to meet their ever-changing needs.” Juan Font, President of CoreSite and SVP, U.S. Tower Division of American Tower As one of the fastest-growing data center markets, Atlanta has the third-largest concentration of Fortune 500 companies in the United States. CoreSite’s Atlanta data center campus includes AT1, which is located in the second most interconnected building in the heart of downtown Atlanta, and AT2 in Marietta. Together these assets are strategically positioned to serve this rapidly growing technology hub. Orlando, a city whose goal is to be a “Future-Ready City,” offers enterprises, IT services providers and cloud service providers (CSPs) a densely populated market that is positioned to be a digital transformation leader. CoreSite’s Orlando campus is a 16-acre safe haven with regional and global reach that enables access via internet exchange to South America. The integration of these assets into the CoreSite data center portfolio expands upon CoreSite’s offering to now include 27 data centers in 10 markets, 450+ networks, 23 native cloud onramps and 35,000+ interconnections. “This Atlanta and Orlando market expansion delivers on the value proposition originally envisioned with the CoreSite acquisition,” said Steve Vondran, Executive Vice President and President, U.S. Tower Division of American Tower. “With the incorporation of these three assets, CoreSite and American Tower continue to develop the infrastructure required to offer seamless, end-to-end connectivity between mobile data networks at the tower and digital platforms at the data center campus. The complementary global communications real estate portfolio and financial wherewithal that American Tower brings will continue to accelerate our growth and leadership in the emerging 5G digital ecosystem.” About CoreSite CoreSite, an American Tower company (NYSE: AMT), provides hybrid IT solutions that empower enterprises, cloud, network, and IT service providers to monetize and future-proof their digital business. Our highly interconnected data center campuses offer a native digital supply chain featuring direct cloud onramps to enable our customers to build customized hybrid IT infrastructure and accelerate digital transformation. For more than 20 years, CoreSite’s team of technical experts have partnered with customers to optimize operations, elevate customer experience, dynamically scale, and leverage data to gain competitive edge.

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IT SYSTEMS MANAGEMENT

City of Williamsburg Selects Auvik to Modernize IT Infrastructure

Auvik Networks | June 08, 2022

Auvik, an award-winning provider of cloud-based network management software, today announced it has been working with the City of Williamsburg, Virginia to provide network monitoring and asset management services for automated, real-time network visibility. Williamsburg is one of Virginia’s oldest municipalities and one of the U.S.’ most popular historical destinations, renowned for its preservation of American colonial history. In addition to the city’s year-round residents the region receives an average of 1.5 million visitors per year. Ensuring superior digital service delivery is important for this bustling city, but with limited resources, Williamsburg’s IT Department had traditionally relied on basic tools like spreadsheets to log and track configuration changes, device statuses, and details of available IT assets. With zero visibility into their networks, the team had to spend hours to find the root causes behind any network issues. As part of the City Council’s Williamsburg of 2040 initiative, the IT Department was tasked with modernizing its infrastructure in order to better support the Williamsburg community and its vital tourism industry. Specifically, the IT team needed a solution that could automate many of its manual network management processes and provide real-time network visibility, so it could resolve issues quickly. “Network uptime is critical since it’s tied to so many services provided by the city, such as emergency services, citizen communications, public health access, tourism and recreation, and other aspects of daily business and citizen engagement. “By implementing Auvik, we’ve drastically reduced the amount of time spent on manually identifying and addressing network issues - improving network reliability and freeing our team up for more value-driven activities. Auvik has proven itself to be a life-saver many times over for us.” Mark Barham, Director of Information Technology, City of Williamsburg Prior to its work with Auvik, the IT team relied on support tickets for any network requests or incidents. Then, they’d have to go through lines of code for multiple devices, and refer to manual documentation to resolve the issue. With Auvik, Williamsburg has automated network inventory and documentation processes, resulting in cost and time savings and more optimized IT resources. Additionally, with improved network visibility, the IT team has not only been able to speed up troubleshooting but proactively mitigate network and device issues before they become a problem, with a streamlined troubleshooting process with a set of 50 proactive alerts and in-depth visibility. “Williamsburg may be the oldest municipality in Virginia, but the Williamsburg of today still requires a modern IT infrastructure,” said Marc Morin, CEO and co-founder, Auvik. “We’re proud to work with state and local governments like the City of Williamsburg to help achieve their digital transformation goals and deliver on the digital services citizens have come to expect in the 21st century.” About Auvik Networks Auvik makes network management easier. By automating and simplifying network management, our cloud-based software improves the efficiency and capacity of IT teams and helps protect their business from network risk. Auvik is one of the fastest growing North American technology companies, and is winner of the Deloitte Technology Fast 50, Deloitte Fast 500, and was recognized as the #1 ranked Canadian company in the FT Americas’ Fastest Growing Companies. Visit www.auvik.com or follow @AuvikNetworks on Twitter. Auvik is a registered trademark of Auvik Networks Inc.

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IT infrastructure management is an effective means to drive business transformation. CIOs and business leaders are proactively seeking new, efficient methodologies and adopting responsive systems and processes to bridge the gap between operations and business.

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