IT SYSTEMS MANAGEMENT
Infosys | June 10, 2022
Infosys , a global leader in next-generation digital services and consulting, today announced a global strategic collaboration with TK Elevator, one of the world's leading elevator companies based out of Düsseldorf, Germany. The global seven-year collaboration is an extension of the successful modernization of TK Elevator's IT infrastructure in Europe and Africa.
As part of this engagement, Infosys will consolidate and harmonize the global service desk and workplace operations. Infosys will provide AI-powered IT helpdesk services, digital workplace management, as well as network services, powered by Infosys Cobalt-driven automation framework. This will humanize TK Elevator's workplace experience by building a resilient enterprise and digitally transforming their underlying IT infrastructure. Infosys will aim to boost cybersecurity and enhance digital experience for TK Elevator's end users, by leveraging its deep domain expertise, industry-grade IT infrastructure modernization capabilities, and a strong global presence. The collaboration, while improving availability of IT infrastructure, will reduce overall IT operational costs.
"At TK Elevator, IT infrastructure is the core of our digital initiatives and we continuously strive to provide state-of-the-art user services. With Infosys as a strategic partner, we are confident to achieve our target of automation, innovation and efficiency across the IT landscape."
Susan Poon, Global CIO at TK Elevator
"Infosys will provide our business with high-performance IT services and enhanced user experience for our employees worldwide. Leveraging artificial intelligence and automation will not only make our IT more customer-centric, but will also help improve our customer experience at reduced cost," added John Hemming, Head of Infrastructure at TK Elevator.
Commenting on the collaboration, Jasmeet Singh, Executive Vice President & Global Head, Manufacturing, Infosys, said, "Enterprises globally are repeatedly choosing cloud-based modernization solutions to enable their digital journeys, rendering their businesses more resilient. We are excited to collaborate with TK Elevator to enable their digital transformation. As we work towards establishing an engagement based on mutual trust and creating a value ecosystem, Infosys' best-in-class solutions in LAN, digital workplace, cybersecurity and infra, powered by AI and hybrid cloud, will drive operational excellence for TK Elevator globally. We look forward to continuing this collaboration in the future."
About TK Elevator
With customers in over 100 countries served by more than 50,000 employees, TK Elevator achieved sales of around €8 billion in the fiscal year 2020/2021. Over 1,000 locations around the world provide an extensive network that guarantees closeness to customers. Over the past decades, TK Elevator has established itself as one of the world's leading elevator companies and became independent since its separation from thyssenkrupp AG in August 2020. The company's most important business line is the service business represented by over 24,000 service technicians. The product portfolio covers commodity elevators for residential and commercial buildings to cutting-edge, highly customized solutions for state-of-the-art skyscrapers. In addition, it also consists of escalators and moving walks, passenger boarding bridges, stair and platform lifts. Integrated cloud-based service solutions, such as the MAX platform, are gaining in importance. With these digital offerings, there are no limits to urban mobility anymore. TKE – move beyond.
Read More
APPLICATION INFRASTRUCTURE
EdgeQ | June 16, 2022
EdgeQ Inc, a leader in 5G wireless infrastructure, showcased and sampled a massively integrated, all-in-one, 4G+5G small cell and a highly programmable O-RAN PCIe acceleration card. The announcement comes at a time when EdgeQ is sampling and entering trials with worldwide OEMs and operators on their ground breaking 5G Base Station-on-a-Chip technology.
The highly scalable, flexibly adaptive EdgeQ platform targets both gnB small cells and O-RAN applications in a completely softwarized manner. By compacting 4G, 5G, and compute into a single-chip, EdgeQ showcased an all-in-one small cell with fully integrated Radio Unit (RU), Distributed Unit (DU), and Central Unit (CU); L1, L2, L3 stacks; and fully inclusive ORAN splits. The scalable architecture packs unprecedented throughput performance across a large set of concurrent users, but all within a compact power envelop enabling Power-Over-Ethernet.
The same EdgeQ platform can also be refactored into a multi-carrier, multi-user, massive MIMO DU base station with L1 inline acceleration. By simply uploading O-RAN Distributed Unit firmware, EdgeQ showcased both 4G and 5G Physical Layer running across an eCPRI interface but now with O-RAN splits in a multi-user environment.
“EdgeQ’s platform provides both 4G+5G in a single silicon unit, which is an unsolved pain point in today’s industry,” said Stephen Sek, Chief of Technology, US & EU Technology Centers, Wistron NeWeb Corporation (WNC). “By coupling low power with massive 5G+4G PHY integration and L2+L3 support, EdgeQ’s value statement is disruptively compelling for private and public 5G networks alike.”
“These two landmark demonstrations show how we address the many pluralities of 5G. For small cells, the 5G network can be reconstituted as an all-in-one 5G gNB, complete with our field deployable 4G/5G PHY and integrated L2+L3 in a single silicon. We can leverage that exact silicon to also run a fully compliant O-RAN Distributed Unit PCIe card interoperating with standard O-RAN based splits. Having the gNB and PCIe accelerator card predicated on the same design platform greatly facilitates deployment ease as well as overall integration into our customers’ networks,” said Adil Kidwai, Head of Product Management at EdgeQ, “We have imagined a highly flexible, softwarized 5G platform that is integrative, low power, and remarkably disruptive.”
About EdgeQ
EdgeQ is a leading innovator in 5G systems-on-a-chip. The company is headquartered in Santa Clara, CA, with offices in San Diego, CA and Bangalore, India. Led by executives from Qualcomm, Intel, and Broadcom, EdgeQ is pioneering converged connectivity and AI that is fully software-customizable and programmable.
Read More
APPLICATION INFRASTRUCTURE
HaystackID | March 09, 2022
HaystackID, a specialized eDiscovery services firm supporting law firms and corporate legal departments, announced today the launch of HaystackID Core, a discovery management platform for discovery intelligence. Delivering a robust suite of software, platform, and infrastructure services, HaystackID Core combines HaystackID Discovery Intelligence with best-of-breed technology, security, and privacy platforms, processes, and protocols. HaystackID Core provides power and precision to corporations, law firms, and consultancies, enabling them to – without upfront or additional investments in hardware or software – take a new approach to eDiscovery.
"The traditional approach to eDiscovery sourcing and support typically involves multiple providers, which means unpredictable costs, changing workflows, and project management challenges. Given these characteristics, there are efficiency, economic, and security reasons to consider new approaches. HaystackID Core provides a way to augment, complement, or even replace key eDiscovery capabilities with the best available technologies, proven experts, and predictable pricing."
HaystackID CEO Hal Brooks
HaystackID Core is purpose-built for any users of eDiscovery services looking to drive positive legal, business, and technology outcomes in audits, investigations, and litigation. It does so through three primary offerings:
HaystackID Core Standard – A dedicated technology platform for targeted collection, discovery, and review, which can be accessed either individually (SaaS) or as a collective group of services (PaaS). Technology currently available as part of HaystackID Core offerings includes Relativity, RelativityOne, Relativity Analytics, Reveal, Reveal Brainspace, Nuix Data Discovery, and Nuix Investigate as well as HaystackID's proprietary ReviewRight® Protect™ and ReviewRight® Virtual®.
HaystackID Core Plus – Hosting services that work as an eDiscovery data center, with a full range of applications and management tools that HaystackID can manage for its clients through a PaaS (hosted public or private cloud) or IaaS (on-premise) offering.
HaystackID Managed Core – Managed services that act as a dedicated eDiscovery team to help manage tasks, projects, and programs for any number of eDiscovery requirements.
The platform builds on HaystackID's Discovery Intelligence approach adding a holistic technology offering that complements its current portfolio of services, with a platform clients can manage via different models (SaaS, PaaS, and IaaS) to support their specific needs.
"HaystackID Core helps us deliver on our mission to support our clients from data creation through defensible data disposition and from cyber discovery through legal document review," said HaystackID CTO Evan Craghead. "It enhances the accessibility, predictability, and security our clients need to meet their privacy, compliance, and risk needs and to reach the legal high-ground first in sensitive investigations, cases, and matters."
About HaystackID®
HaystackID is a specialized eDiscovery services firm that helps corporations and law firms securely find, understand, and learn from data when facing complex, data-intensive investigations and litigation. HaystackID mobilizes industry-leading cyber discovery services, enterprise solutions, and legal discovery offerings to serve more than 500 of the world's leading corporations and law firms in North America and Europe. Serving nearly half of the Fortune 100, HaystackID is an alternative cyber and legal services provider that combines expertise and technical excellence with a culture of white-glove customer service. In addition to consistently being ranked by Chambers USA, the company was recently named a worldwide leader in eDiscovery services by IDC MarketScape and a representative vendor in the 2021 Gartner Market Guide for E-Discovery Solutions. Further, HaystackID has achieved SOC 2 Type II attestation in the five trust service areas of security, availability, processing integrity, confidentiality, and privacy.
Read More
DATA STORAGE
IDC | July 01, 2022
According to the International Data Corporation (IDC) Worldwide Quarterly Enterprise Infrastructure Tracker: Buyer and Cloud Deployment, spending on compute and storage infrastructure products for cloud deployments, including dedicated and shared environments, increased 17.2% year over year in the first quarter of 2022 (1Q22) to $18.3 billion. This growth continues a series of strong year-over-year increases in spending on infrastructure products by both service providers and enterprises despite tight supply of some system components and disruptions in transportation networks. Investments in non-cloud infrastructure increased 9.8% year over year in 1Q22 to $14.8 billion, continuing a streak of growth for this segment into its fifth quarter.
Spending on shared cloud infrastructure reached $12.5 billion in the quarter, increasing 15.7% compared to a year ago. IDC expects to see continuously strong demand for shared cloud infrastructure with spending expected to surpass non-cloud infrastructure spending in 2022 for the first time. Spending on dedicated cloud infrastructure increased 20.5% year over year in 1Q22 to $5.9 billion. Of the total dedicated cloud infrastructure, 47.8% was deployed on customer premises.
For the full year 2022, IDC is forecasting cloud infrastructure spending to grow 22% compared to 2021 to $90.2 billion – the highest annual growth rate since 2018 – while non-cloud infrastructure is expected to grow 1.8% to $60.7 billion. The increased forecast for both segments is partially driven by inflationary pressure and expectations of higher systems prices during 2022 as well as improvements in the supply chain in the second half of the year. Shared cloud infrastructure is expected to grow by 24.3% year over year to $63.9 billion for the full year. Spending on dedicated cloud infrastructure is expected to grow 16.8% to $26.3 billion for the full year.
As part of the Tracker, IDC follows various categories of service providers and how much compute and storage infrastructure these service providers purchase, including both cloud and non-cloud infrastructure. The service provider category includes cloud service providers, digital service providers, communications service providers, and managed service providers. In 1Q22, service providers as a group spent $18.3 billion on compute and storage infrastructure, up 14.5% from 1Q21. This spending accounted for 55.3% of total compute and storage infrastructure spending. Spending by non-service providers increased 12.9% year over year, the highest growth in fourteen quarters. IDC expects compute and storage spending by service providers to reach $89.1 billion in 2022, growing 18.7% year over year.
At the regional level, year-over-year spending on cloud infrastructure in 1Q22 increased in most regions. Once again Asia/Pacific (excluding Japan and China) (APeJC) grew the most at 50.1% year over year. Japan, Middle East and Africa, China, and the United States all saw double-digit growth in spending. Western Europe grew 6.4% and growth in Canada slowed to 1.2%. Central & Eastern Europe, affected by the war between Russia and Ukraine, declined 10.3%, while Latin America declined 11.3%. For 2022, cloud infrastructure spending for most regions is expected to grow, with four regions, APeJC, China, the U.S., and Western Europe, expecting to post annual growth in the 20-25% range. Impact of the war will continue to hurt spending in Central and Eastern Europe, which is now expected to decline 54.6% in 2022.
Long term, IDC expects spending on compute and storage cloud infrastructure to have a compound annual growth rate (CAGR) of 14.5% over the 2021-2026 forecast period, reaching $145.2 billion in 2026 and accounting for 69.7% of total compute and storage infrastructure spend. Shared cloud infrastructure will account for 72.6% of the total cloud amount, growing at a 15.4% CAGR. Spending on dedicated cloud infrastructure will grow at a CAGR of 12.1%. Spending on non-cloud infrastructure will grow at 1.2% CAGR, reaching $63.1 billion in 2026. Spending by service providers on compute and storage infrastructure is expected to grow at a 13.4% CAGR, reaching $140.8 billion in 2026.
A graphic illustrating IDC's 2021-2026 forecast for worldwide enterprise infrastructure spending by deployment type (Shared Cloud, Dedicated Cloud, and Non-Cloud) is available by viewing this press release on IDC.com.
IDC's Worldwide Quarterly Enterprise Infrastructure Tracker: Buyer and Cloud Deployment is designed to provide clients with a better understanding of what portion of the compute and storage hardware markets are being deployed in cloud environments. The Tracker breaks out each vendors' revenue into shared and dedicated cloud environments for historical data and provides a five-year forecast. This Tracker is part of the Worldwide Quarterly Enterprise Infrastructure Tracker, which provides a holistic total addressable market view of the four key enabling infrastructure technologies for the datacenter (servers, external enterprise storage systems, and purpose-built appliances: HCI and PBBA).
Taxonomy Notes
IDC defines cloud services more formally through a checklist of key attributes that an offering must manifest to end users of the service.
Shared cloud services are shared among unrelated enterprises and consumers; open to a largely unrestricted universe of potential users; and designed for a market, not a single enterprise. The shared cloud market includes a variety of services designed to extend or, in some cases, replace IT infrastructure deployed in corporate datacenters; these services in total are called public cloud services. The shared cloud market also includes digital services such as media/content distribution, sharing and search, social media, and e-commerce.
Dedicated cloud services are shared within a single enterprise or an extended enterprise with restrictions on access and level of resource dedication and defined/controlled by the enterprise (and beyond the control available in public cloud offerings); can be onsite or offsite; and can be managed by a third-party or in-house staff. In dedicated cloud that is managed by in-house staff, "vendors (cloud service providers)" are equivalent to the IT departments/shared service departments within enterprises/groups. In this utilization model, where standardized services are jointly used within the enterprise/group, business departments, offices, and employees are the "service users."
About IDC Trackers
IDC Tracker products provide accurate and timely market size, vendor share, and forecasts for hundreds of technology markets from more than 100 countries around the globe. Using proprietary tools and research processes, IDC's Trackers are updated on a semiannual, quarterly, and monthly basis. Tracker results are delivered to clients in user-friendly Excel deliverables and on-line query tools.
About IDC
International Data Corporation (IDC) is the premier global provider of market intelligence, advisory services, and events for the information technology, telecommunications, and consumer technology markets. With more than 1,300 analysts worldwide, IDC offers global, regional, and local expertise on technology, IT benchmarking and sourcing, and industry opportunities and trends in over 110 countries. IDC's analysis and insight helps IT professionals, business executives, and the investment community to make fact-based technology decisions and to achieve their key business objectives. Founded in 1964, IDC is a wholly owned subsidiary of International Data Group (IDG), the world's leading tech media, data, and marketing services company.
Read More