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Read the 2023 GigaOm Radar for IT Service Management (ITSM) report

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The ITSM domain continues to evolve as a catalyst for digital transformation, experience personalization, and workflow automation. Please view our complimentary 2023 GigaOm Radar for IT Service Management report and see how ITSM solutions compare across:

  • Core ITSM functionality, including incident and change management
  • ITSM infrastructure insights
  • ITSM business value across DevOps/project management and service continuity
  • ITIL 4 certification and accelerating transition from ITIL 3

Thank you for your interest.

 
 
 
 
 
 
 
 
 
 
 
 

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