By 2020, it’s estimated that 70% of the world’s population will be living in towns and cities and, as such, ‘urban metabolism’ has to improve; infrastructure needs to be smarter. So what does this mean? Put simply, key urban services have to become more efficient and effective, while also fulfilling the high expectations of a customer base familiar with, and demanding of, connected services. And when it comes to urban services, few are more vital than transport. Enabling smarter transport networks, where disparate modes of transport and management systems are connected and converged, is essential to meeting smart city objectives. Thanks to evolving surveillance, data management and edge-device technologies, coupled with the connectivity afforded by the Internet of Things (IoT), it is also a reality that transport operators can realistically achieve today.