Enabling Growth and Service Excellence for Colocation Providers by Out-tasking Data Center Operations

Demand for edge data centers is expected to grow across the world in the short-term, particularly for shared data centers and especially in North America. Uptime Institute research shows a continued usage of redundant power and cooling systems, while at the same time showing an interest in distributed resiliency involving multiple edge data centers.

Customer behavior and attitudes are evolving quickly and that has completely changed audience demographics and demands. New technology and smartphones mean consumers access content when they want, where they want, and they expect companies to keep up with their demands and anticipate these trends. Modern and meaningful digital experiences are all about connecting, and business that create meaningful connections realize financial gains.

One of the most important factors in reducing downtime and the number of incidents caused by human error in a data center is to create tightly aligned and well-run teams that work with discipline and a consistent culture of teamwork and improvement. Creating a culture of operational efficiency is harder than it sounds and impacts all facets of any mission critical facility. This webinar will look at the 10 most important steps to take to build, support and put strong teams into action, including the ever-important hand-off to operations after construction of a data center and the role Tier Certification can play in the strategic execution of taking a new data center live.

Infrastructure management has become more than just monitoring the different aspects of environment - application, servers and data centre infrastructures. The operational efficiency of a business depends heavily on the quality of the infrastructure performance. The different aspects of infrastructure come together to enable a business to reach out the market and cater to its users. Any glitch in the infrastructure can effectively cause the business to halt. This makes infrastructure management one of the core segments of a business making it crucial for business continuity and growth. In this webinar we’ll discuss about the state of infrastructure management across the world and how different strategies help in brining about a reliable business model.