Automating helpdesk experiences with Oracle Digital Assistant, plus special guest ComEd

automating-helpdesk-experiences
Today’s new normal has dramatically increased the reliance on customer and employee service through digital channels. Learn how Oracle Digital Assistant helps automate engagement, provides a seamless workflow between bots and humans, to gain efficiency while reducing pressures on staffing resources. Join Oracle’s Joe Huang and ComEd’s David Crone, as they discuss chatbot development, showcase demos, and share real-world case studies of intelligent chatbots in action.
Watch Now

Spotlight

OTHER ON-DEMAND WEBINARS

Capgemini modernizes Hydro One’s IT infrastructure to meet market demands

Hydro One transitioned its entire IT infrastructure to the cloud while also implementing organization changes to support the new technology.
Watch Now

Building Cloud-like Datacenters with Hyperconverged Infrastructure

Nutanix

Businesses are increasingly relying on IT to deliver digital capabilities that will drive productivity and growth. Traditional infrastructure is not agile, does not foster innovation, and is burdensome to setup, manage and upgrade. See how IT professionals can rapidly deploy agile, software-defined infrastructure to rapidly serve applications that support demanding business needs and digital experiences.
Watch Now

Is legacy GIS failing network infrastructure companies?

IQGeo

In a webinar not to be missed, ‘Is legacy GIS failing network infrastructure companies?’, our panel of experts explore this strategic question in depth and set out recommendations for network operators facing legacy GIS challenges. This webinar is now available to view on demand. Network infrastructure providers are dealing with increasingly complex ecosystems involving a wide range of software applications that support many different field construction and maintenance activities. Core to a technology strategy is a GIS solution, but most were designed 20-30 years ago for the creation and maintenance of paper maps that record network assets.
Watch Now

Data Center Modernization: Insights, Misconceptions and Real-Life Wins with Flash Storage Strategies

Organizations and their data centers are being deluged with information. There’s structured data. There’s unstructured data. So data is all around us. And it continues to expand. Industry estimates indicate data center workloads are poised to grow two and a half times between 2014 and 2019.
Watch Now