Automating helpdesk experiences with Oracle Digital Assistant, plus special guest ComEd

automating-helpdesk-experiences
Today’s new normal has dramatically increased the reliance on customer and employee service through digital channels. Learn how Oracle Digital Assistant helps automate engagement, provides a seamless workflow between bots and humans, to gain efficiency while reducing pressures on staffing resources. Join Oracle’s Joe Huang and ComEd’s David Crone, as they discuss chatbot development, showcase demos, and share real-world case studies of intelligent chatbots in action.
Watch Now

Spotlight

The DORA report helps tech companies and startups understand DevOps practices that drive successful software delivery and operational performance, how their organization compares to others based on key metrics, how cultural changes can improve supply chain security, and why high-trust and low-blame cultures have higher organizat

OTHER ON-DEMAND WEBINARS

Grow and manage your complex infrastructure with SOE provisioning

Red Hat

As business needs evolve to meet constantly changing market demands, IT teams must grow and manage a complex infrastructure. With that growth, they need a consistent foundation for hybrid cloud that delivers any application, on any footprint, at any time. In this webinar, we’ll discuss and define a holistic approach for upgrading your operating system as well as a way to accelerate and streamline systems provisioning. We’ll explain how to: Adopt a strong capability for defining and automating a standard operating environment (SOE). Use automated provisioning to address server sprawl and reduce the costs of managing disparate resources, including best practices around patching, configuration management, and proactive system remediation.
Watch Now

Demystifying Multi-Cloud Kubernetes Operations and Management with VMware Tanzu

In this webinar from VMware Tanzu, along with ESG-Global Analysts Paul Nashawaty (Senior Analyst, Infrastructure Modernization) and Nathan McAfee (Economic Validation Analyst), viewers will uncover the latest trends and insights in using Kubernetes for infrastructure and application modernization. In particular, the analysts wil
Watch Now

Top 10 Tips for Scaling Your IT Infrastructure On-Demand Webinar

In this on-demand webinar, the Vice President of IT at LogMeIn will cover the top 10 tips for scaling your IT infrastructure to meet the growing and changing needs of your organization. Walk away with clear guidance around the best practices for your IT team to implement so that your company is secure, compliant and ahead of ev
Watch Now

ECOSYSTEMS & THE EDGE: WHERE THE DATA CENTER BECOMES A TRANSACTIONAL MARKETPLACE WEBINAR

Watch our webinar recording with Data Center Frontier about how the data center is truly becoming a a transactional marketplace and where edge fits into the equation. Watch this on demand webinar recording as Data Center Frontier Editor in Chief & Industry Expert, Rich Miller, and Iron Mountain Data Centers' Senior Director, Ecosystem Development, Mark Lewis, and VP, Global Head of Design & Construction, Alex Sharp, discuss the data center as a transactional marketplace and where edge fits into the equation. Topics include:
Watch Now

Spotlight

The DORA report helps tech companies and startups understand DevOps practices that drive successful software delivery and operational performance, how their organization compares to others based on key metrics, how cultural changes can improve supply chain security, and why high-trust and low-blame cultures have higher organizat

resources