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Optimizing IT costs and infrastructure in the digital age

July 08, 2019 / Rajesh Balaji

CIOs in today’s digital economy are confronted with a daunting challenge ― how to invest in new technologies such as the Internet of Things (IoT), blockchain, analytics, and robotic process automation to improve competitiveness, while simultaneously getting improved returns and performance from their legacy infrastructure. Most companies are simply not in a position to add more funding to support new growth-oriented initiatives on top of their outdated and disjointed IT infrastructure. Even if they could, glitzy front-end mobile, web, or omnichannel interfaces and applications without optimal back-end systems and processes would run the risk of delivering limited user experience or business benefits.