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Kaseya's Mike Puglia discusses why differentiation is critically important

January 23, 2018 / Mike Puglia

As IT becomes more fast-moving, complex and mission critical, outsourcing to a managed service provider (MSP) begins to look an increasingly sensible move. Individual IT departments just don’t have the skills or the capacity to cope with the changes happening or the planning needed to ensure scalability and to cope with the peaks in IT traffic. Because they are only involved in creating solutions for their own individual company, it’s difficult for them to develop any idea of best practice.