Q&A: IT infrastructure library and DevOps work best not in competition, but in collaboration

One of the biggest challenges every business faces is how to start merging greater control through information-technology service management, or ITSM, as well as greater change and evolvability of systems through developer operations, according to Wikibon Inc. researcher Peter Burris (Wikibon is the sister company to SiliconANGLE Media). And whether you’re using an IT infrastructure library framework, or ITIL, or working from the perspective of DevOps, enterprises are constantly looking for the most efficient ways to manage their systems and create solutions that fall within the intersection of the two.

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