Health companies still struggle with tech infrastructure, survey finds

Healthcare organizations still struggle with Wi-Fi and cellular coverage for mobile devices, according to a new survey from communication services provider Spok. Nurses have seen the biggest increase over time in smartphone usage, with 79% reporting they were allowed to use the devices this year versus 53% in 2011, the report found. Smartphones and pagers were the devices most often allowed, with three-quarters of organizations allowing their use. Wi-Fi phones were next at 64%, followed by tablets (55%), voice badges (19%) and smartwatches (10%). Health organizations have unique challenges when it comes to device usage, as patient data must be kept private and secure while communication among employees and with patients is essential. Cash-strapped smaller hospitals in particular can struggle with maintaining the proper communications infrastructure.