HYPER-CONVERGED INFRASTRUCTURE,APPLICATION INFRASTRUCTURE,DATA STORAGE
MoEngage | November 17, 2022
MoEngage, the insights-led customer engagement platform, today announced its new product, MoEngage Inform, a unified messaging infrastructure that enables brands to build and manage multichannel transactional alerts through one API.
Consumers expect immediate updates on critical transactional notifications at their fingertips. Using MoEngage Inform, brands can provide real-time transactional alerts to improve the customer experience, such as an order or booking confirmation after a product is purchased, a delivery notification when a package arrives, one-time passwords (OTPs) for approving transactions or logging in securely, or notifications around password resets, among other time-sensitive alerts.
Oftentimes, building, updating, and delivering these critical alerts requires significant engineering bandwidth and resources. There is a heavy reliance on development teams to maintain a transactional messaging infrastructure and add new channels; in some cases, integrating a new vendor or new communication channel provider can take at least eight weeks of engineering efforts.
Moreover, brands often encounter a siloed customer experience due to multiple delivery providers and API demands, resulting in limited visibility into customers' actions. There is no unified view of notifications received by customers, meaning product teams cannot easily identify if a customer has already received or has acted on an alert; potentially leading to customers receiving duplicate alerts across channels.
Inform makes transactional alert management seamless so brands can focus more on delivering the cohesive, time-sensitive messages that consumers want. Inform's single API requires a one-time setup, freeing up engineering bandwidth and pushing control to the product or marketing teams. MoEngage Inform is a component of the MoEngage Customer Engagement Platform, which together enables brands to have one platform to support all of their customer messaging and notifications needs, both transactional and marketing-related. Product and marketing teams will be able to have a unified view of the customer journey, so they can collectively understand and gather insights to inform future initiatives to deliver a better customer experience.
With MoEngage Inform, brands can achieve:
Unified Customer Experiences - Get a unified view of how customers engage with the brand, including transactional and promotional messages across channels, and leverage an advanced algorithm that uses AI to determine what channels each customer prefers to receive critical alerts on and set a priority order automatically.
Centralized Visibility and Performance - Track and optimize the performance of your multichannel transactional and promotional messages in one central dashboard.
Reduced Engineering Resources and Improved Effectiveness - Power all transactional messaging with a single API and integrate with any communication channel with ease, supporting more than 30 providers.
More Autonomy, Faster Delivery of Alerts - Get out-of-the-box templates to create new alerts in minutes, with alerts being delivered in under 5 seconds. A built-in fallback mechanism ensures critical alerts are delivered on other channels upon disruptions.
Improved Data Security and Reporting - Achieve unified notification logs and delivery reports across channels, making identifying and debugging issues easier.
"As organizations grow, their messaging and communication needs become more complex. With MoEngage Inform, engineering teams can focus on delivering core offerings instead of building backend infrastructures, and product and marketing teams can deliver critical transactional alerts without breaking customer experiences," said Raviteja Dodda, CEO and co-founder of MoEngage.
HYPER-CONVERGED INFRASTRUCTURE,APPLICATION INFRASTRUCTURE,STORAGE MANAGEMENT
Wallarm | November 14, 2022
Wallarm, the end-to-end API security company, today released its Q3 API ThreatStats™ Report, which provides deep analysis into all published API vulnerabilities and exploits for the quarter. The Wallarm research team dissected the data from a variety of perspectives, including software type, vendor, CVSS scores, CWEs and both OWASP Top-10 (2021) for web apps and OWASP API Security Top-10 (2019). The team also examined publicly disclosed exploit POCs to determine where the risk lies.
The initial analysis indicated that API vulnerabilities and the impacted vendors were leveling off from the significant increase reported in the Q2 API Vulnerability Report, with minimal to no change. Vulnerabilities and vendors impacted experienced a 16% increase, while high to critical rated vulnerabilities remained steady at 57% total.
However, deeper analysis revealed three key findings, which may have costly implications on an organization’s API security program:
Infrastructure. A vast majority of the most impactful vulnerabilities analyzed in Q3 impacted DevOps tools and infrastructure, resulting in a shift of an organization’s security focus.
Injections. While the OWASP Top-10 Injection categories (A03:2021 for web apps and API8:2019 for APIs) top the charts at over 33% of all CVEs analyzed, further inspection reveals many, many variations, which will require extra effort to remediate.
Exploits. A surprising finding was that the average gap between CVE and exploit POC publication was zero days, which greatly impacts a mitigation timeline.
“Almost everyone involved in the API economy, from CISOs and their security teams to DevOps teams and beyond, are talking about API Security this year. However, only a few vendors can explain what it really means, and how to measure and calculate the risks and impact when things go badly. “Wallarm has been committed to tracking and analyzing API vulnerabilities and exploits, and sharing this with the community via our API ThreatStats reports. This Q3-2022 report is the third in a row, and we clearly see a chilling trend in the number, severity and focus of API vulnerabilities and exploits. No joke: the top 10 API issues we're seeing affect core DevOps and PaaS products, such as Kubernetes, Rancher, GitLab, HashiCorp, and several others.”
Ivan Novikov, CEO & co-founder of Wallarm
For more highlights from the final report, please see the Q3-2022 API ThreatStats™ Report executive summary. To learn more, register for Wallarm’s webinar on Thursday, November 10 at 11 AM PT where the research team will present all of its findings.
Wallarm end-to-end API security products provide robust protection for APIs, web applications, microservices, and serverless workloads running in cloud-native environments. Hundreds of Security and DevOps teams choose Wallarm to get unique visibility into malicious traffic, robust protection across their whole API portfolio, and automated incident response for better risk management. The company is committed to supporting modern tech stacks, offering dozens of deployment options in cloud and Kubernetes-based environments, and also provides a full cloud solution. Wallarm is headquartered in San Francisco, California, and is backed by Toba Capital, Y Сombinator, Partech, and other investors.
APPLICATION INFRASTRUCTURE,DATA STORAGE,IT SYSTEMS MANAGEMENT
Datadog | November 03, 2022
Datadog, Inc., the monitoring and security platform for cloud applications, today announced it has acquired Cloudcraft, a visualization service for cloud and system architects to create real-time diagrams of their cloud infrastructures.
A well-designed cloud architecture is essential in order to ensure the underlying infrastructure stays operational, in budget and compliant over time. Modeling cloud environments helps organizations accomplish these goals. However, traditional modeling and design tools are static, meaning they are outdated as soon as the documentation is published.
Cloudcraft addresses this problem by providing real-time visualization of cloud infrastructures. Cloudcraft instantly analyzes service relationships within customers' AWS environments, reverse engineers a system architecture diagram and automatically updates that diagram in line with infrastructure changes.
Datadog plans to continue to offer Cloudcraft to existing and new customers and enhance its capabilities by integrating with the Datadog platform.
"Our goal is to help organizations make better cloud architecture decisions by creating real-time visualizations built on data and metrics. "The acquisition by Datadog will enable us to further this mission through richer models, actionable insights and multi-cloud support."
Tomas Junnonen, Founder and CEO of Cloudcraft
"Hundreds of thousands of engineers have designed their cloud infrastructure with Cloudcraft's clear and readable diagrams," said Michael Gerstenhaber, VP of Product at Datadog. "Combining Datadog's real-time observability data with Cloudcraft will allow us to shift monitoring further left and support our customers' success with cloud migrations, container adoptions or other structural changes engineers consider every day."
Datadog is the monitoring and security platform for cloud applications. Our SaaS platform integrates and automates infrastructure monitoring, application performance monitoring and log management to provide unified, real-time observability of our customers' entire technology stack. Datadog is used by organizations of all sizes and across a wide range of industries to enable digital transformation and cloud migration, drive collaboration among development, operations, security and business teams, accelerate time to market for applications, reduce time to problem resolution, secure applications and infrastructure, understand user behavior and track key business metrics.