HYPER-CONVERGED INFRASTRUCTURE, APPLICATION INFRASTRUCTURE
Service Express | September 13, 2022
Service Express, a leader in global data center and infrastructure solutions, today announced the acquisition of third-party maintenance (TPM) provider Sherlock Services based in Ohio. The acquisition complements Service Express' current third-party maintenance offerings and brings expanded data center solutions to existing Sherlock Services customers.
Founded in 1991, Sherlock Services provides multivendor data center maintenance and hardware solutions for server, storage and network systems. In addition to over 30 years of industry experience, the company brings a talented team of US-based Level 2 and Level 3 Engineers to Service Express.
"We've offered similar solutions and worked alongside Service Express for many years and have been impressed with the level of service the company provides," said Ron Pollard, Co-Owner and President of Sherlock Services. "We look forward to offering our customers a widened portfolio of services and end-to-end data center support."
The acquisition of Sherlock Services strengthens Service Express' technical team, brings additional OEM expertise and builds upon the company's comprehensive third-party maintenance offerings.
"Our primary goal throughout the acquisition is to ensure our people have the resources they need to develop skills and explore potential career opportunities. "We anticipate a seamless transition and look forward to what's next with Service Express."
Greg Brumbaugh, Co-Owner & VP Operations of Sherlock Services
Data center solutions delivered by Service Express offer Sherlock Services customers new options for their day-to-day needs beyond third-party support, including Hybrid Cloud and Managed Infrastructure solutions. Service Express continues to expand its offerings to provide customers with one source for end-to-end data center and infrastructure needs.
"Sherlock Services has great reputation, and they serve their customers and employees well – making them a great fit for Service Express," said Ron Alvesteffer, President and CEO of Service Express. "We're thrilled to welcome Sherlock Services' skilled team to Service Express and offer the company's existing customers more depth and expertise for their data center!"
About Service Express
Service Express is an industry-leading data center solutions provider specializing in global multivendor maintenance, hybrid cloud, managed infrastructure services, hardware solutions and more. Companies around the globe trust Service Express to deliver reliable end-to-end support. Service Express' flagship technology, ExpressConnect®, helps IT teams automate support with monitoring, ticketing, integrations and account management. For more information, visit serviceexpress.com.
About Sherlock Services
Sherlock Services is a data center solutions provider specializing in multivendor third-party maintenance (TPM) and hardware for server, storage and network systems. Since 1991, Sherlock Services has delivered data center support for its global customers. The company resolves hardware failures quickly and cost-effectively with local technicians and onsite parts.
IT SYSTEMS MANAGEMENT,AWS,AZURE
Opvizor | December 07, 2022
The Opvizor monitoring product has been extended from the data center to support cloud providers Amazon Web Services (AWS) and Microsoft Azure. Now, Opvizor provides performance and risk monitoring as well as log analysis from the data center to the edge including storage, network, and virtual desktop infrastructures (VDI).
With Opvizor, it’s possible to find performance bottlenecks quickly and easily by using the same dashboard and analytics whether the environment is VMware vSphere, AWS, or Azure. The solution provides deep insights into hybrid and multi-cloud infrastructure to analyze the performance of applications and, where possible, reduce their resource requirements. Opvizor also shows how applications interact with each other to optimize them and save money on infrastructure.
This helps realize maximum operational efficiency from complex hybrid and multi-cloud computing infrastructure by using the same monitoring platform. With its mature and highly graphical monitoring and analysis, Opvizor aggregates data points for more effective and faster root cause analysis of issues and increases overall visibility of IT infrastructure.
“This latest version of Opvizor enables customers to monitor their workloads wherever they run, on-premises on VMware vSphere, as well as in the cloud, and makes sense of the information by looking at one pane of glass,” “In addition, alerts are sent on changes in security risks.”
Dennis Zimmer, co-founder and chief technology officer, Codenotary.
“With Opvizor we have a one-stop visualization to monitor our resources across our VMware infrastructure and Microsoft Azure cloud deployments,” said Michael Wagner, chief information security officer, PureFacts Financial Solutions. “This makes it easy for us to pinpoint performance issues and their root causes independently of the platform. This is something difficult to achieve with the monitoring tools provided by either VMware or Azure."
Previously, Opvizor was optimized for VMware vSphere running in the data center. Now, by adding AWS and Microsoft Azure, Opvizor helps enterprises deal with the challenges of monitoring performance across different computing platforms while improving their ability to troubleshoot and also track security issues.
HYPER-CONVERGED INFRASTRUCTURE, APPLICATION INFRASTRUCTURE
Dell Technologies | October 13, 2022
Dell Technologies introduces Project Frontier, which will deliver an edge operations software platform, integrated with Dell's edge portfolio, for customers to more securely manage and orchestrate edge applications and infrastructure for deployments at global scale.
The complexities of edge operations—in locations from manufacturing floors and retail stores to remote wind turbines—are growing as more organizations want to manage and secure data at the source but have limited IT support to do it. According to a 2022 IDC survey, 42% of businesses say the most challenging aspect of edge deployments is putting together an entire edge solution1. With the amount of data generated growing nine times annually and expected to reach 221 exabytes by 20262, organizations need a simple and effective way to manage and secure the diverse ecosystem of edge technologies.
"We're seeing exponential growth in applications running at the edge, making edge the next frontier of business transformation—where devices, infrastructure and data come together to deliver real-time insights at scale. "With this growth, comes complexity. It's not feasible to have IT staff deployed at every edge location. Our decades of edge experience combined with our new solutions help customers simplify their edge and streamline their data to gain insights ranging from factory safety and the speed and precision of patient care in hospitals, while providing more choice in how they realize their edge and multicloud technologies."
Gil Shneorson, senior vice president of edge solutions, Dell Technologies
Dell's Project Frontier to more securely scale edge operations for any enterprise use case
With the Project Frontier edge operations software platform, customers can expect:
Their choice of software applications, IoT frameworks, operational technologies (OT), multicloud environments and future technologies supported by an open design that will consolidate existing and new enterprise edge use cases.
Zero Trust-enabled security protection across edge applications, data and infrastructure, from design to deployment, backed by end-to-end supply chain security measures.
Greater efficiency and reliability of end-to-end edge operations with centralized management, zero-touch deployment and secure device onboarding.
Minimal need for IT expertise in the field with automation to streamline edge deployments and operations across potentially thousands of edge locations.
Integration of edge compute and storage hardware with workloads for ease of serviceability and increased security.
Global planning and support services across 170 countries to help design edge deployments and create a roadmap for scaling customers' edge infrastructure to meet new demand.
As an example, Dell Technologies is one of the world's leading technology manufacturers and manages one of the largest global supply chains. Dell plans to deploy the edge platform to deliver increased production line efficiencies by simplifying operations, securely connecting critical data from the production floor to IT infrastructure and enabling real-time reporting of automation data. Additionally, with the Dell Edge Design Program, Dell is collaborating with customers to help design and shape the development of Project Frontier to meet their specific needs.
"IDC sees a wide range of locations where modern edge workloads will be deployed, and it is critical that these environments are highly resilient and can operate with limited human intervention," said Jennifer Cooke, IDC Research Director for Edge Strategies. "Dell's efforts with its Project Frontier look to be a strong step forward in realizing an architecture to address these needs and help customers streamline their edge operations."
"Dell Technologies and Atos have long worked together to deliver more value to businesses by helping them realize the full potential of their data," said Arnaud Langer, Global Edge and IoT senior product director, Atos. "We look forward to collaborating on new edge innovations that can help organizations significantly simplify and secure their edge while improving business outcomes."
Innovations across Dell infrastructure and end user portfolio simplify edge deployments
As Project Frontier comes to life, Dell is expanding its current edge portfolio to help businesses scale and manage their edge deployments.
Edge analytics and operations: Manufacturers can remove complexities and streamline how they deploy edge applications with an enhanced Dell Validated Design for Manufacturing Edge. The solution now includes new Dell-validated partner applications to support advanced edge use cases and improve factory processes and efficiencies, while reducing waste and raw materials usage for more sustainable operations. For example, Claroty provides asset discovery, network protection, threat detection and vulnerability and risk management for cyber-physical systems. Cognex machine vision helps improve manufacturing quality and performance by eliminating defects, verifying assembly and tracking information during the production process. Telit automates data collection and management from sensors, devices, machines and factories with its IoT platform. XMPro creates composable digital twins of factory operations to help manufacturers save time and materials during the factory operating process. Manufacturers can respond quickly to changes in demand and enable reconfigurable production lines with Dell's private 5G capability.
Edge compute and analytics: The Dell PowerEdge XR4000 is the shortest depth server in the Dell PowerEdge family at about the size of a shoebox. The XR4000 is 60% shorter than traditional data center servers, and its multiple mounting options allow it to be installed in a rack, on walls or ceilings, saving valuable floor space. The multi-node, 2U chassis server can survive unpredictable conditions like heat waves or falls. While small, the XR4000 is a high-performance server capable of supporting a wide range of edge workloads and is designed with Intel® Xeon® D processors with multi-operating system as well as optional GPU support. The XR4000 is available with the Dell Validated Design for Manufacturing Edge and powers new Dell VxRail rugged modular nodes, delivering high performance and scalability in high latency, low bandwidth locations.
Edge data collection: Built to withstand the most demanding edge locations, the Dell Latitude 7230 Rugged Extreme Tablet is the industry's lightest3, most powerful4, 12" fully-rugged tablet. Designed to operate in extreme cold and hot environments, this tablet is rated for maximum protection against dust, dirt and water—ideal for first responders and outdoor environments. New Wi-Fi 6E5 capability with dual-band support provides more reliable connectivity, 12th Gen Intel® Core™ processors deliver powerful performance, and optional integrated features, such as a barcode scanner, GPS module and smartcard reader, increase productivity in the field. The tablet is made to be viewed in the brightest, harshest lighting with the largest screen-area for a 12" fully-rugged, military-grade tablet6.
About Dell Technologies
Dell Technologies helps organizations and individuals build their digital future and transform how they work, live and play. The company provides customers with the industry's broadest and most innovative technology and services portfolio for the data era.
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