Data Center Maintenance Firm, Service Express, Unveils EOL & EOSL Database

Hosting Journalist.com | April 13, 2020

Global third-party data center maintenance company, Service Express, headquartered in Grand Rapids, Michigan, has debuted their End-of-Life (EOL) & End-of-Service-Life (EOSL) database. With this tool, users would be able to quickly find accurate EOL and EOSL dates for over 19,000 data center hardware models. Service Express customers have experienced difficulties in finding EOL and EOSL dates for equipment. The EOL & EOSL database would make it simpler for users to search for the dates based on the product name, model or part number. This information is important as it influences IT decisions about original equipment manufacturers (OEM) and third-party maintenance strategies, hardware refreshes and asset life cycles. “Accurate EOL and EOSL dates across multiple vendors can be difficult to find and often sneak up on buyers in the form of hardware refresh calls from the OEM,” said Joshua Leatherman, Chief Marketing Officer, Service Express. “This tool is a one-stop resource where users can better understand the next steps if their equipment is approaching EOL or EOSL.”

Spotlight

Hybrid Infrastructure Integration is an approach to connect on-premises IT resources with AWS and bridge processes, services, and technologies used in common enterprise customer environments. This session addresses connectivity patterns, security controls, account governance, and operations monitoring approaches successfully implemented in enterprise engagements. Infrastructure architects and IT professionals can get an overview of various integration types, approaches, methodologies, and common service patterns, helping them to better understand and overcome typical challenges in hybrid enterprise environments.

Spotlight

Hybrid Infrastructure Integration is an approach to connect on-premises IT resources with AWS and bridge processes, services, and technologies used in common enterprise customer environments. This session addresses connectivity patterns, security controls, account governance, and operations monitoring approaches successfully implemented in enterprise engagements. Infrastructure architects and IT professionals can get an overview of various integration types, approaches, methodologies, and common service patterns, helping them to better understand and overcome typical challenges in hybrid enterprise environments.

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Strata Identity Joins Cloud Security Alliance to Advance Multi-Cloud Identity Interoperability

Strata | December 09, 2022

Strata Identity, the Identity Orchestration company, today announced it has joined the Cloud Security Alliance (CSA), the world's leading organization dedicated to defining and raising awareness of best practices to help ensure a secure cloud computing environment. Strata Identity’s founders created ClearTrust, the first web single sign-on platform, Symplified, the first Identity as a Service (IDaaS) offering, and co-authored the ubiquitous SAML identity federation standard. The company’s Maverics Identity Orchestration Platform enables incompatible cloud identity systems to function as one, so customers can unify access policies and governance. Strata is also a founding member of the open source identity federation software Hexa, a CNCF sandbox project, and the IDQL standard for policy orchestration. Lack of interoperability between individual cloud identity platforms and their legacy on-premises brethren is holding back app modernization and cloud migration projects, We look forward to collaborating with the CSA’s extensive community of vendors, enterprises and industry influencers to advance open standards for cloud identity orchestration.” Eric Olden, CEO of Strata Identity “We’re excited to welcome Strata Identity as a member of CSA,” said Jim Reavis, co-founder and CEO of the Cloud Security Alliance. “Strata’s expertise in multi-cloud identity orchestration and its founders’ pioneering work in identity management will help our membership address app modernization challenges. We look forward to collaborating with Strata to increase awareness of identity orchestration in the cloud.” About the Cloud Security Alliance The Cloud Security Alliance (CSA) is the world's leading organization dedicated to defining and raising awareness of best practices to help ensure a secure cloud computing environment. CSA harnesses the subject matter expertise of industry practitioners, associations, governments, and its corporate and individual members to offer cloud security-specific research, education, certification, events and products. CSA's activities, knowledge and extensive network benefit the entire community impacted by cloud — from providers and customers, to governments, entrepreneurs and the assurance industry — and provide a forum through which diverse parties can work together to create and maintain a trusted cloud ecosystem. About Strata Strata Identity is the leader in Identity Orchestration for hybrid and multi-cloud environments. The orchestration recipe-powered Maverics platform enables organizations to integrate and control incompatible identity systems without changing the user access experience. By decoupling applications from identity, Maverics makes it possible to implement modern authentication, like passwordless, and enforce consistent access policies without refactoring source code. The company’s founders created the IDQL (Identity Query Language) standard and Hexa open-source software for multi-cloud policy orchestration and are co-authors of the SAML standard for SSO federation.

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Service Express Acquires Third-Party Data Center Maintenance Provider Sherlock Services

Service Express | September 13, 2022

Service Express, a leader in global data center and infrastructure solutions, today announced the acquisition of third-party maintenance (TPM) provider Sherlock Services based in Ohio. The acquisition complements Service Express' current third-party maintenance offerings and brings expanded data center solutions to existing Sherlock Services customers. Founded in 1991, Sherlock Services provides multivendor data center maintenance and hardware solutions for server, storage and network systems. In addition to over 30 years of industry experience, the company brings a talented team of US-based Level 2 and Level 3 Engineers to Service Express. "We've offered similar solutions and worked alongside Service Express for many years and have been impressed with the level of service the company provides," said Ron Pollard, Co-Owner and President of Sherlock Services. "We look forward to offering our customers a widened portfolio of services and end-to-end data center support." The acquisition of Sherlock Services strengthens Service Express' technical team, brings additional OEM expertise and builds upon the company's comprehensive third-party maintenance offerings. "Our primary goal throughout the acquisition is to ensure our people have the resources they need to develop skills and explore potential career opportunities. "We anticipate a seamless transition and look forward to what's next with Service Express." Greg Brumbaugh, Co-Owner & VP Operations of Sherlock Services Data center solutions delivered by Service Express offer Sherlock Services customers new options for their day-to-day needs beyond third-party support, including Hybrid Cloud and Managed Infrastructure solutions. Service Express continues to expand its offerings to provide customers with one source for end-to-end data center and infrastructure needs. "Sherlock Services has great reputation, and they serve their customers and employees well – making them a great fit for Service Express," said Ron Alvesteffer, President and CEO of Service Express. "We're thrilled to welcome Sherlock Services' skilled team to Service Express and offer the company's existing customers more depth and expertise for their data center!" About Service Express Service Express is an industry-leading data center solutions provider specializing in global multivendor maintenance, hybrid cloud, managed infrastructure services, hardware solutions and more. Companies around the globe trust Service Express to deliver reliable end-to-end support. Service Express' flagship technology, ExpressConnect®, helps IT teams automate support with monitoring, ticketing, integrations and account management. For more information, visit serviceexpress.com. About Sherlock Services Sherlock Services is a data center solutions provider specializing in multivendor third-party maintenance (TPM) and hardware for server, storage and network systems. Since 1991, Sherlock Services has delivered data center support for its global customers. The company resolves hardware failures quickly and cost-effectively with local technicians and onsite parts.

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Element Critical Partners with Megaport

Element Critical | November 15, 2022

Element Critical announces its partnership with Megaport, a leading Network as a Service (NaaS) provider, to optimize enterprise network agility for customers adopting hybrid data center architectures. Network interconnection demand is accelerating with the adoption of edge infrastructures and connected network services. Enterprises increasingly require practical and highly connected data storage solutions to meet performance, compliance, security, and cost optimization business outcomes. Through this partnership, Element Critical customers will be able to directly connect to the world's leading cloud providers, such as AWS, Google Cloud, Microsoft Azure, IBM Cloud, Oracle Cloud, and Megaport's global ecosystem of over 700 enabled data centers and 360+ service providers, via a secure flexible network. "Element Critical has established a footprint in several of the nation's fastest-growing markets, and we're pleased to partner to help customers simplify their data center interconnect and hybrid cloud deployment strategies." Nick Balletta, senior vice president of Global Corporate Development, Megaport Anchoring Element Critical's cloud connect offerings, the Megaport network will help customers optimize their hybrid IT solutions with secure and direct interconnection to public cloud service providers with higher performance, lower latency, greater control, and improved reliability. Customers that adopt private interconnection avoid risky public internet connection and benefit from reduced cloud egress fees compared to internet rates, delivering significant cost savings. Customers will also have the flexibility to right-size their connections to ensure they can scale services while optimizing costs, dialing bandwidth up or down at any time. Near instantaneous provisioning also offers rapid business agility. "Interconnection solutions for digital infrastructure are vital to scale in today's business-everywhere landscape," said Steve Weaver, chief revenue officer of Element Critical. "Megaport will help our customers unite business connectivity in an easy-to-use platform and extend their reach everywhere they need to be." Element Critical customers can establish seamless connectivity between regions and cloud service providers without the need to own and manage physical infrastructure at the cloud edge. Establishing direct connectivity to numerous leading cloud and network providers will help customers achieve global reach over localized connections on the Megaport network. About Element Critical Element Critical is among the fastest-growing data center service providers in the United States, with locations in Chicago, Austin, Houston, Silicon Valley, and Virginia. Led by an executive team comprised of industry veterans, the company features an expanding portfolio of Hybrid IT-ready facilities in strategic markets across the country with a steadfast commitment to meeting the diverse needs of today's business and technology leaders. About Megaport Megaport is a leading provider of Network as a Service (NaaS) solutions. The company's global Software Defined Network (SDN) helps businesses rapidly connect their network to services via an easy-to-use portal or our open API. Megaport offers agile networking capabilities that reduce operating costs and increase speed to market compared to traditional networking solutions. Megaport partners with the world's top cloud service providers, including AWS, Microsoft Azure, and Google Cloud, as well as the largest data center operators, systems integrators and managed service providers in the world. Megaport is an ISO/IEC 27001-certified company.

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