HYPER-CONVERGED INFRASTRUCTURE, APPLICATION INFRASTRUCTURE
Centrica | October 07, 2022
Cognizant today announced that it has extended its long-standing relationship with Centrica, the largest supplier of energy and energy services to the United Kingdom, to deliver business critical services encompassing application testing and management of its IT infrastructure landscape.
As part of the new contract, Cognizant will provide a combination of application, non-production environment management and testing, and cloud infrastructure support. Through the creation of a more holistic and integrated IT engagement, Cognizant will enable a more efficient, cost-competitive, and integrated service. Centrica will benefit from flexibility to scale integrated application, infrastructure and testing services up or down, enhanced performance of its IT infrastructure, and consumer-facing applications with improved availability and responsiveness to enhance user experiences for Centrica's ten million end-customers.
"As the energy industry changes, our ability to adapt and evolve is of critical importance, so that we make things simpler for our customers and their busy lives. "As such, we are pleased to continue working with Cognizant as a reliable and experienced technology partner that understands our business and is able to deliver mission-critical systems that are fundamental to our journey."
Darren Miles, Group Chief Information Officer, Centrica
"We are incredibly proud of our long-standing relationship with Centrica and the opportunity to bring our expertise to bear at a time when the energy markets and utility industry as a whole are faced with unprecedented volatility and public scrutiny," said Rohit Gupta, Managing Director, UK&I, Cognizant. "We are delighted to continue building on our relationship with the UK's leading energy and energy services supplier."
Since 2005, Cognizant has provided Centrica with a broad range of consulting, AIA, data, cloud and digital engineering services, including SAP business transformation services, addressing the need for accelerated digital transformation, agility, speed and infrastructure security.
Centrica is a leading international energy services and solutions provider focused on satisfying the changing needs of their customers and enabling the transition to a lower carbon future. Centrica's business is founded on a 200-year heritage of serving people. Centrica supplies energy and services to over 10 million customer accounts in the UK and Ireland through strong brands such as British Gas and Dyno, supported by circa 7000 field engineers.
Cognizant engineers modern businesses. We help our clients modernize technology, reimagine processes and transform experiences so they can stay ahead in our fast-changing world. Together, we're improving everyday life.
APPLICATION INFRASTRUCTURE, IT SYSTEMS MANAGEMENT
Semtech | September 19, 2022
Semtech Corporation, a leading global supplier of high performance analog and mixed-signal semiconductors and advanced algorithms, announced that Semtech’s new ClearEdge® CDR Transmitter solution, the GN2105S, is available for sampling. The ClearEdge GN2105S is for 4x25G data center and wireless long-reach (LR) optical links. The GN2105S is a quad channel 25G NRZ CDRs with integrated high-performance DC-coupled Direct Modulated Laser (DML) drivers offering superior transmitter (Tx) performance with various low cost and low bandwidth laser with the lowest possible power.
“Building upon Semtech’s robust and proven 25G ClearEdge technology, the GN2105S has a new generation DML driver and offers proprietary laser compensation to enable a wide range of low-cost laser options for data center and wireless optical interconnects,” said Tim Vang, vice president, marketing and applications for Semtech’s Signal Integrity Products Group. “Due to the complementary nature of the ClearEdge GN2105S and GN2110S, Semtech is offering the ClearEdge integrated circuit (IC) bundle (GN2105S and GN2110S) assisting our optical module customers to differentiate their products with maximum Tx and receiver (Rx) performance, while achieving industry leading low power.”
The ClearEdge GN2105S is now available for sampling and can be paired with the GN2110S receiver for a complete 100G PSM4/CWDM4/LR4 solution. Semtech applications engineering teams are available to support immediate design-in activities to enable rapid adoption of Semtech’s solution.
Semtech’s data center ClearEdge CDR portfolio includes:
New - GN2105S: Quad channel 25G NRZ CDRs with integrated DC-coupled DML drivers
GN2110S: Quad CDR with integrated TIA
GN2105B: Quad CDR with integrated DML laser drivers
The ClearEdge GN2105S will be demonstrated at the Semtech booth #322 during the European Conference on Optical Communication (ECOC) 2022, Sept. 18-22, in Basel, Switzerland.
About Semtech’s Optical Products
Semtech’s optical networking product platforms provide high-performance signal integrity for optical module solutions used by leading companies in the data center/enterprise networking, wireless infrastructure and passive optical network/Fiber to the X markets.
Semtech Corporation is a leading global supplier of high performance analog and mixed-signal semiconductors and advanced algorithms for infrastructure, high-end consumer and industrial equipment. Products are designed to benefit the engineering community as well as the global community. The Company is dedicated to reducing the impact it, and its products, have on the environment. Internal green programs seek to reduce waste through material and manufacturing control, use of green technology and designing for resource reduction. Publicly traded since 1967, Semtech is listed on the NASDAQ Global Select Market under the symbol SMTC.
HYPER-CONVERGED INFRASTRUCTURE,APPLICATION INFRASTRUCTURE,DATA STORAGE
MoEngage | November 17, 2022
MoEngage, the insights-led customer engagement platform, today announced its new product, MoEngage Inform, a unified messaging infrastructure that enables brands to build and manage multichannel transactional alerts through one API.
Consumers expect immediate updates on critical transactional notifications at their fingertips. Using MoEngage Inform, brands can provide real-time transactional alerts to improve the customer experience, such as an order or booking confirmation after a product is purchased, a delivery notification when a package arrives, one-time passwords (OTPs) for approving transactions or logging in securely, or notifications around password resets, among other time-sensitive alerts.
Oftentimes, building, updating, and delivering these critical alerts requires significant engineering bandwidth and resources. There is a heavy reliance on development teams to maintain a transactional messaging infrastructure and add new channels; in some cases, integrating a new vendor or new communication channel provider can take at least eight weeks of engineering efforts.
Moreover, brands often encounter a siloed customer experience due to multiple delivery providers and API demands, resulting in limited visibility into customers' actions. There is no unified view of notifications received by customers, meaning product teams cannot easily identify if a customer has already received or has acted on an alert; potentially leading to customers receiving duplicate alerts across channels.
Inform makes transactional alert management seamless so brands can focus more on delivering the cohesive, time-sensitive messages that consumers want. Inform's single API requires a one-time setup, freeing up engineering bandwidth and pushing control to the product or marketing teams. MoEngage Inform is a component of the MoEngage Customer Engagement Platform, which together enables brands to have one platform to support all of their customer messaging and notifications needs, both transactional and marketing-related. Product and marketing teams will be able to have a unified view of the customer journey, so they can collectively understand and gather insights to inform future initiatives to deliver a better customer experience.
With MoEngage Inform, brands can achieve:
Unified Customer Experiences - Get a unified view of how customers engage with the brand, including transactional and promotional messages across channels, and leverage an advanced algorithm that uses AI to determine what channels each customer prefers to receive critical alerts on and set a priority order automatically.
Centralized Visibility and Performance - Track and optimize the performance of your multichannel transactional and promotional messages in one central dashboard.
Reduced Engineering Resources and Improved Effectiveness - Power all transactional messaging with a single API and integrate with any communication channel with ease, supporting more than 30 providers.
More Autonomy, Faster Delivery of Alerts - Get out-of-the-box templates to create new alerts in minutes, with alerts being delivered in under 5 seconds. A built-in fallback mechanism ensures critical alerts are delivered on other channels upon disruptions.
Improved Data Security and Reporting - Achieve unified notification logs and delivery reports across channels, making identifying and debugging issues easier.
"As organizations grow, their messaging and communication needs become more complex. With MoEngage Inform, engineering teams can focus on delivering core offerings instead of building backend infrastructures, and product and marketing teams can deliver critical transactional alerts without breaking customer experiences," said Raviteja Dodda, CEO and co-founder of MoEngage.