Cisco helps IT and DevOps troubleshoot hybrid cloud apps

Cisco has taken the wraps off of new tools it says will boost on-premises or cloud application performance by helping IT and devops work together to automate and more quickly resolve software problems. The new tools include a package from Cisco AppDynamics that lets customers track the key components users interact with as they use enterprise applications. Cisco paid $3.7 billion for AppDynamics three years ago for its application-performance monitoring and problem-resolution automation technology. The idea was to develop products and applications that would give customers better end-to-end visibility of the IT infrastructure, including cloud, devices, security, network, compute and applications.