HYPER-CONVERGED INFRASTRUCTURE, APPLICATION INFRASTRUCTURE
NTT Ltd. | October 27, 2022
NTT Ltd., a leading IT infrastructure and services company, today announced the opening of its latest data center in Johannesburg, South Africa. Johannesburg 1 Data Center is part of NTT’s expansion into the African continent with a capacity of 12MW covering 6,000m² of IT space once fully built out. The technical infrastructure is supported by N+1 uninterruptible power supply systems (UPS), N+1 generator backup, and highly redundant cooling systems. This will provide clients with dedicated sustainable infrastructure, operational control and the design flexibility required to support their high-performance needs.
The facility will cater to hyperscalers and enterprises, providing them with an opportunity to use NTT’s full ICT stack of services, including managed hybrid cloud, network management, collaboration, security, and application monitoring.
Africa is experiencing a digital boom, with a population expected to double by 2050. Estimates show that 615 million users in sub-Saharan Africa will subscribe to mobile services by 2025, a 24% increase from 2020. This growth and reliance on technology is fueling digital transformation initiatives and demand for high-performing data center space. NTT is planning to accelerate its data center footprint in Johannesburg and other African cities to support this growth over the next several years.
The new facility uses a closed-loop chilled water system with air-cooled chillers, meaning that the water running through the cooling systems isn’t evaporated. This reduces the threat of potential drought water restrictions and allows the data center to achieve low power usage effectiveness (PUE) and water usage effectiveness (WUE).
“We’re incredibly proud to be investing in Johannesburg and extending our global data center footprint to South Africa. The country forms a significant part of NTT’s growth strategy as we continue to support Africa’s digital transformation. The opening of Johannesburg 1 will contribute towards the economic growth and social development of the region, as our clients shape the country of tomorrow.”
Florian Winkler, CEO, Global Data Centers EMEA, NTT Ltd
“Our presence in Africa is underpinned by the significant digital change we’re seeing across the continent. Companies providing new digital services need data center space with high power density, global connectivity, carrier neutrality, cloud network access, and on-site support to ensure they can continue to grow,” added Michael Abendanon, Head of MEA, Global Data Centers EMEA, NTT Ltd.
NTT is recognized as one of the leading data center businesses with recent openings in Madrid, Jakarta, Navi Mumbai, and Berlin, with further expansions planned in Ho Chi Minh City, Prince William County, Virginia and Cyberjaya. The data centers will align with NTT’s commitment to achieve net-zero emissions across its data center operations by 2030 and the complete value chain by 2040. NTT is focused on ensuring its portfolio is powered by renewable energy by 2030 and that it applies energy efficiency measures where required.
About NTT Ltd.
As part of NTT DATA, a USD 30 billion IT services provider, NTT Ltd. is a leading IT infrastructure and services company serving 65% of the Fortune Global 500 and more than 75% of the Fortune Global 100. We lay the foundation for organizations’ edge-to-cloud networking ecosystem, simplify the complexity of their workloads across multicloud environments, and innovate at the edge of their IT environments where networks, cloud and applications converge. We offer tailored infrastructure and ensure consistent best practices in design and operations across all of our secure, scalable and customizable data centers. On the journey towards a software-defined future, we support organizations with our platform-delivered infrastructure services. We enable a connected future.
HYPER-CONVERGED INFRASTRUCTURE,APPLICATION INFRASTRUCTURE,DATA STORAGE
MoEngage | November 17, 2022
MoEngage, the insights-led customer engagement platform, today announced its new product, MoEngage Inform, a unified messaging infrastructure that enables brands to build and manage multichannel transactional alerts through one API.
Consumers expect immediate updates on critical transactional notifications at their fingertips. Using MoEngage Inform, brands can provide real-time transactional alerts to improve the customer experience, such as an order or booking confirmation after a product is purchased, a delivery notification when a package arrives, one-time passwords (OTPs) for approving transactions or logging in securely, or notifications around password resets, among other time-sensitive alerts.
Oftentimes, building, updating, and delivering these critical alerts requires significant engineering bandwidth and resources. There is a heavy reliance on development teams to maintain a transactional messaging infrastructure and add new channels; in some cases, integrating a new vendor or new communication channel provider can take at least eight weeks of engineering efforts.
Moreover, brands often encounter a siloed customer experience due to multiple delivery providers and API demands, resulting in limited visibility into customers' actions. There is no unified view of notifications received by customers, meaning product teams cannot easily identify if a customer has already received or has acted on an alert; potentially leading to customers receiving duplicate alerts across channels.
Inform makes transactional alert management seamless so brands can focus more on delivering the cohesive, time-sensitive messages that consumers want. Inform's single API requires a one-time setup, freeing up engineering bandwidth and pushing control to the product or marketing teams. MoEngage Inform is a component of the MoEngage Customer Engagement Platform, which together enables brands to have one platform to support all of their customer messaging and notifications needs, both transactional and marketing-related. Product and marketing teams will be able to have a unified view of the customer journey, so they can collectively understand and gather insights to inform future initiatives to deliver a better customer experience.
With MoEngage Inform, brands can achieve:
Unified Customer Experiences - Get a unified view of how customers engage with the brand, including transactional and promotional messages across channels, and leverage an advanced algorithm that uses AI to determine what channels each customer prefers to receive critical alerts on and set a priority order automatically.
Centralized Visibility and Performance - Track and optimize the performance of your multichannel transactional and promotional messages in one central dashboard.
Reduced Engineering Resources and Improved Effectiveness - Power all transactional messaging with a single API and integrate with any communication channel with ease, supporting more than 30 providers.
More Autonomy, Faster Delivery of Alerts - Get out-of-the-box templates to create new alerts in minutes, with alerts being delivered in under 5 seconds. A built-in fallback mechanism ensures critical alerts are delivered on other channels upon disruptions.
Improved Data Security and Reporting - Achieve unified notification logs and delivery reports across channels, making identifying and debugging issues easier.
"As organizations grow, their messaging and communication needs become more complex. With MoEngage Inform, engineering teams can focus on delivering core offerings instead of building backend infrastructures, and product and marketing teams can deliver critical transactional alerts without breaking customer experiences," said Raviteja Dodda, CEO and co-founder of MoEngage.
HYPER-CONVERGED INFRASTRUCTURE, DATA STORAGE, IT SYSTEMS MANAGEMENT
Kyndryl | September 23, 2022
Kyndryl, the world’s largest IT infrastructure services provider, and Elastic (NYSE: ESTC), the company behind Elasticsearch, today announced an expanded global partnership to provide customers full-stack observability, enabling them to accelerate their ability to search, analyze and act on machine data (IT data and business data) stored across hybrid cloud, multi-cloud and edge computing environments.
Under the partnership, Kyndryl and Elastic will collaborate on creating joint solutions and delivery capabilities designed to provide deep, frictionless observability at all levels of applications, services, and infrastructure to address customer data, analytics and IT operations management challenges.
The companies will focus on delivering large-scale IT operations and AIOps capabilities to joint customers by leveraging Kyndryl’s data framework and toolkits and Elastic’s Enterprise Search, Observability, and Security solutions, enabling streamlined migrations, modernized infrastructure and tenant management, and AI development for efficient and proactive IT management.
As part of the partnership, Kyndryl and Elastic plan to collaborate to support customer needs and requirements via joint offerings and solutions across the following areas:
IT Data Modernization – Helping organizations manage exponential storage growth and giving them the capability to search for data wherever it resides.
IT Data Management Services for Elastic – Providing flexibility to users of Elastic by letting Kyndryl manage the entire stack infrastructure and analytics workloads for IT operations.
Intelligent IT Analytics – Enabling actionable observability through AI/ML capabilities that deliver unified insights for proactive and efficient IT operations with technology domain-specific insights.
Data Migration Services for Elastic – Delivering the capability to streamline migrations and deploy self-managed Elastic workloads to the hyperscalers of a customer’s choice.
Kyndryl’s global team of data management experts will also participate in the global Elastic certification program to expand their expertise in advising, implementing and managing Elastic solutions across critical IT projects and environments.
“Customers in all industries are seeking to improve their capacity to search and analyze the data stored in the cloud and on edge computing environments. “We are happy to partner with Elastic to create and bring forward a unified approach that will help customers overcome hurdles and improve their ability to access and gain insights at scale from their business data.”
Nicolas Sekkaki, Applications, Data & AI global practice leader for Kyndryl
“Enabling customers to gain actionable insights from their data is a key enabler of data-driven digital transformation,” said Scott Musson, Vice President, Worldwide Channel and Alliances at Elastic. “The combination of Kyndryl’s global expertise in managing mission-critical information systems and the proven scale and flexibility of the Elastic Search Platform provides the critical foundation to help organizations drive speed, scale, and productivity, and address their observability needs across hybrid cloud, multi-cloud and edge computing environments.”
For more information about the Kyndryl and Elastic partnership, please visit: https://www.kyndryl.com/us/en/about-us/alliances
Kyndryl is the world’s largest IT infrastructure services provider serving thousands of enterprise customers in more than 60 countries. The Company designs, builds, manages and modernizes the complex, mission-critical information systems that the world depends on every day.
Elastic is a leading platform for search-powered solutions. We help organizations, their employees, and their customers accelerate the results that matter. With solutions in Enterprise Search, Observability, and Security, we enhance customer and employee search experiences, keep mission-critical applications running smoothly, and protect against cyber threats. Delivered wherever data lives, in one cloud, across multiple clouds, or on-premise, Elastic enables 18,000+ customers and more than half of the Fortune 500, to achieve new levels of success at scale and on a single platform.