HYPER-CONVERGED INFRASTRUCTURE,APPLICATION INFRASTRUCTURE,DATA STORAGE
MoEngage | November 17, 2022
MoEngage, the insights-led customer engagement platform, today announced its new product, MoEngage Inform, a unified messaging infrastructure that enables brands to build and manage multichannel transactional alerts through one API.
Consumers expect immediate updates on critical transactional notifications at their fingertips. Using MoEngage Inform, brands can provide real-time transactional alerts to improve the customer experience, such as an order or booking confirmation after a product is purchased, a delivery notification when a package arrives, one-time passwords (OTPs) for approving transactions or logging in securely, or notifications around password resets, among other time-sensitive alerts.
Oftentimes, building, updating, and delivering these critical alerts requires significant engineering bandwidth and resources. There is a heavy reliance on development teams to maintain a transactional messaging infrastructure and add new channels; in some cases, integrating a new vendor or new communication channel provider can take at least eight weeks of engineering efforts.
Moreover, brands often encounter a siloed customer experience due to multiple delivery providers and API demands, resulting in limited visibility into customers' actions. There is no unified view of notifications received by customers, meaning product teams cannot easily identify if a customer has already received or has acted on an alert; potentially leading to customers receiving duplicate alerts across channels.
Inform makes transactional alert management seamless so brands can focus more on delivering the cohesive, time-sensitive messages that consumers want. Inform's single API requires a one-time setup, freeing up engineering bandwidth and pushing control to the product or marketing teams. MoEngage Inform is a component of the MoEngage Customer Engagement Platform, which together enables brands to have one platform to support all of their customer messaging and notifications needs, both transactional and marketing-related. Product and marketing teams will be able to have a unified view of the customer journey, so they can collectively understand and gather insights to inform future initiatives to deliver a better customer experience.
With MoEngage Inform, brands can achieve:
Unified Customer Experiences - Get a unified view of how customers engage with the brand, including transactional and promotional messages across channels, and leverage an advanced algorithm that uses AI to determine what channels each customer prefers to receive critical alerts on and set a priority order automatically.
Centralized Visibility and Performance - Track and optimize the performance of your multichannel transactional and promotional messages in one central dashboard.
Reduced Engineering Resources and Improved Effectiveness - Power all transactional messaging with a single API and integrate with any communication channel with ease, supporting more than 30 providers.
More Autonomy, Faster Delivery of Alerts - Get out-of-the-box templates to create new alerts in minutes, with alerts being delivered in under 5 seconds. A built-in fallback mechanism ensures critical alerts are delivered on other channels upon disruptions.
Improved Data Security and Reporting - Achieve unified notification logs and delivery reports across channels, making identifying and debugging issues easier.
"As organizations grow, their messaging and communication needs become more complex. With MoEngage Inform, engineering teams can focus on delivering core offerings instead of building backend infrastructures, and product and marketing teams can deliver critical transactional alerts without breaking customer experiences," said Raviteja Dodda, CEO and co-founder of MoEngage.
IT SYSTEMS MANAGEMENT,AWS,AZURE
Opvizor | December 07, 2022
The Opvizor monitoring product has been extended from the data center to support cloud providers Amazon Web Services (AWS) and Microsoft Azure. Now, Opvizor provides performance and risk monitoring as well as log analysis from the data center to the edge including storage, network, and virtual desktop infrastructures (VDI).
With Opvizor, it’s possible to find performance bottlenecks quickly and easily by using the same dashboard and analytics whether the environment is VMware vSphere, AWS, or Azure. The solution provides deep insights into hybrid and multi-cloud infrastructure to analyze the performance of applications and, where possible, reduce their resource requirements. Opvizor also shows how applications interact with each other to optimize them and save money on infrastructure.
This helps realize maximum operational efficiency from complex hybrid and multi-cloud computing infrastructure by using the same monitoring platform. With its mature and highly graphical monitoring and analysis, Opvizor aggregates data points for more effective and faster root cause analysis of issues and increases overall visibility of IT infrastructure.
“This latest version of Opvizor enables customers to monitor their workloads wherever they run, on-premises on VMware vSphere, as well as in the cloud, and makes sense of the information by looking at one pane of glass,” “In addition, alerts are sent on changes in security risks.”
Dennis Zimmer, co-founder and chief technology officer, Codenotary.
“With Opvizor we have a one-stop visualization to monitor our resources across our VMware infrastructure and Microsoft Azure cloud deployments,” said Michael Wagner, chief information security officer, PureFacts Financial Solutions. “This makes it easy for us to pinpoint performance issues and their root causes independently of the platform. This is something difficult to achieve with the monitoring tools provided by either VMware or Azure."
Previously, Opvizor was optimized for VMware vSphere running in the data center. Now, by adding AWS and Microsoft Azure, Opvizor helps enterprises deal with the challenges of monitoring performance across different computing platforms while improving their ability to troubleshoot and also track security issues.
HYPER-CONVERGED INFRASTRUCTURE,APPLICATION INFRASTRUCTURE,IT SYSTEMS MANAGEMENT
StackPath | November 04, 2022
StackPath, the industry-leading edge computing platform today announced the third expansion of its participation in the Solana Foundation Server Program.
The Solana Foundation Server Program provides access to best-in-class, approved-for-blockchain cloud Infrastructure-as-a-Service (IaaS) around the world, with advantageous contract terms, to be used for Solana RPC nodes or Solana validators.
StackPath has already deployed 1,200 servers that host ultra-low latency virtual machines (VMs) for members of the Server Program. By the end of 2022, the company will deploy an additional 1,100 servers, providing VMs in a total of 39 cities around the world.
"The decentralized structure of edge computing aligns with the decentralized nature of blockchain. "We're glad to have StackPath as part of the Server Program, providing its edge computing solutions to our community. Partnerships like this have been a critical part of Solana becoming the fastest growing blockchain ecosystem."
Alex Kehaya, Network Infrastructure Lead at the Solana Foundation
The StackPath platform consists of edge locations deployed in the world's most populous urban areas. That gives its edge IaaS closer proximity to data sources and destinations, as well as greater geographic diversity than traditional cloud computing platforms. In addition, StackPath edge locations are connected by a private network backbone, letting systems communicate within and between sites entirely without using public internet. It all combines to provide blockchain workloads significant speed and predictability advantages.
"The industry has spent the last two decades optimizing cloud IaaS for cloud-native workloads," said Kip Turco, StackPath CEO. "But blockchain workloads—from cryptocurrencies to Web3 applications—really are edge-native. Sure, they can run on traditional cloud. But at the edge they can unlock the full potential of their architecture. That's why we believe we have a powerful role in the Server Program and intend to become a leading platform for blockchain."
StackPath participation in the Server Program is in partnership with Inflect, a high-touch advisory specializing in digital infrastructure and connected solutions.
"The Server Program is an invaluable resource for Solana developers," said Mike Nguyen, CEO of Inflect. "The blockchain community has been challenged by issues ranging from supply chain shortages to service providers backing away from blockchain use cases. The Server Program is designed to mitigate those challenges, helping foster sustainable growth and advance the overall decentralization of the Solana ecosystem."
StackPath will join Inflect to exhibit at Solana Breakpoint in Lisbon, November 4 through 7, 2022, The Pateo da Gale, location 4, where it will provide demonstrations and announce an exclusive special offer for Breakpoint attendees through the Solana Foundation Server Program.
StackPath is a cloud platform built at the internet's edge, providing infrastructure and services physically closer to the source or destination of data than hyperscale cloud service providers. StackPath Edge Compute (including virtual machines and containers), Edge Delivery (including CDN and serverless scripting), and Edge Security (including WAF) solutions run in edge locations strategically deployed in high-density markets and united by a secure global network and a single management system. Customers ranging from Fortune 50 enterprises to one-person startups trust StackPath to give their latency-sensitive workloads and real-time applications the speed, security, and efficiency they require.
Inflect facilitates frictionless transactions for digital infrastructure services, no matter how complex. We believe businesses should be able to easily find and buy the digital infrastructure they need — for every use case and every location in the world. But finding and buying internet infrastructure has historically been a slow, manual process. Inflect's platform simplifies buying and selling of complex infrastructure with an easy-to-use online marketplace, intuitive research tools, and customer and partner management programs.
About Solana Foundation
The Solana Foundation is a non-profit foundation based in Zug, Switzerland, dedicated to the decentralization, adoption, and security of the Solana ecosystem.
Solana is a global state machine, and the world's most performant blockchain. It gives developers the confidence to build for the long term by delivering predictable scaling without compromising security or composability. Solana's performance is driven by a single global state, which is capable of processing tens of thousands of smart contracts at once, and by Proof of History, a distributed clock that unlocks low-latency, sub-second finality across the global state.