HYPER-CONVERGED INFRASTRUCTURE, APPLICATION INFRASTRUCTURE
Code42 | September 16, 2022
Code42 Software, Inc., the Insider Risk Management (IRM) leader, today announced its Incydr product fully supports all major Desktop-as-a-Service (DaaS) and Virtual Desktop Infrastructure (VDI) environments. The Code42® Incydr™ product detects when valuable and sensitive files are moved to untrusted locations, including personal email and cloud accounts, and removable media – and allows security teams to quickly respond in order to stop data leaks and theft.
According to a recent survey of IT professionals published by Citrix, nearly 70% of organizations are planning to implement VDIs to accommodate hybrid or remote work strategies, with just under 60% accelerating the adoption of cloud tools. Though DaaS and VDI solutions help security teams better protect against vulnerabilities, malicious actors and other external threats, they do little to reduce the risk from insiders, as virtual environments inherently depend on cloud tools.
“We’ve seen a notable uptick in the number of teams that have deployed DaaS and VDI solutions throughout their environments. Given the continued popularity of bring-your-own-device (BYOD) and remote work, coupled with an unstable hardware supply chain, we absolutely expect this trend to continue,” said Rob Juncker, CTO of Code42. “In virtual-first organizations where there is pervasive use of cloud collaboration tools, such as Git, Salesforce, GDrive, OneDrive and iCloud, Incydr wraps a layer of protection around data put at risk by insiders, complementing solutions that focus on external threats and malicious actors.”
Learn more about Code42’s Insider Risk Management Offering
Code42 Incydr: The Industry’s Leading Data Security Product for Exfiltration Detection and Response
Incydr is an Insider Risk Management solution that provides the visibility, context and controls needed to stop data leak and IP theft. Organizations utilize Incydr to detect and respond to data exposure and exfiltration from corporate computer, cloud and email systems. It deploys in hours so security teams can address material risk to the business in a matter of days and drive the secure work habits needed to decrease how often employees put data at risk in the future.
Code42 Instructor: Education-Led Insider Risk Response
The Code42 Instructor™ micro-learning solution improves Insider Risk awareness by focusing on the creation of holistic, security-oriented cultures. The solution delivers actionable, hyper-targeted and bite-sized video lessons to end-users when they’re needed most, helping to change security behavior for the long term. The Instructor solution helps organizations rapidly mature their Insider Risk Management programs by incorporating data-driven Insider Risk behavioral guidance for end-users.
Combining the Power of Incydr and Instructor
Instructor works in tandem with Incydr, allowing security, compliance and education teams to immediately send corrective video lessons triggered by employee actions that create risk for the business. For example, when Incydr flags file movement to an untrusted location, like an unauthorized cloud application, an Instructor video specifically explaining the correct activity is sent to educate the employee in real-time through the Incydr solution.
Code42 Services: Measure, Manage, Mitigate
IRM technology is simpler and faster to deploy than other technologies, such as DLP and CASB, but it does require a strategy and mindset shift. Insider Risk Management isn’t only about data – it’s about a company’s employees and culture. Code42 IRM Services are designed to help organizations establish an efficient and effective IRM program rooted in transparency, training and technology. Code42’s services take a collaborative approach to helping organizations develop, operationalize, and mature an end-to-end IRM program.
Visit our Incydr and Instructor solution pages to learn more about our offerings.
Join the conversation with Code42 on our blog, LinkedIn, Twitter and YouTube.
Read our book, Inside Jobs: Why Insider Risk is the Biggest Cyber Threat you can’t Ignore.
Learn more about insider risk at the Insider Risk Summit™ event, taking place Sept 27-29, 2022. Register now for the free virtual community event.
Code42 is the leader in Insider Risk Management (IRM), offering end-to-end data loss detection and response solutions. The Code42 Incydr product is native to the cloud and rapidly detects data exposure, loss, leak and theft as well as speeds incident response – all without lengthy deployments, complex policy management or blocking employee productivity. Accelerating the effectiveness of Insider Risk programs are the Code42 Instructor microlearning solution, and Code42’s full suite of expert services.
HYPER-CONVERGED INFRASTRUCTURE, APPLICATION INFRASTRUCTURE
Oracle | September 27, 2022
Oracle today announced that the Exelon Corporation, the nation's largest transmission and distribution utility company, is moving its cloud-first vision forward with Oracle Cloud Infrastructure (OCI). By moving several of its Oracle utility applications to OCI, Exelon will be able to further meet its sustainability goals by consolidating data centers, reducing costs, and continuing to deliver on its strong record of customer satisfaction.
"Exelon is a leader in the utility market who has long been at the forefront of investing in technologies that create a better experience for its customers while also being proactive in achieving important sustainability goals," said Rodger Smith, senior vice president and general manager of Oracle Energy and Water. "The move to OCI is a natural progression of Oracle's work with Exelon to help the company continue to meet its aggressive growth, cost-efficiency, and net-zero by 2050 commitments."
Exelon serves more than 10 million customers in the Midwest and Mid-Atlantic United States through six fully regulated transmission and distribution utilities.
"Our mission is to deliver the clean, reliable, and affordable energy needed to create a brighter, more sustainable future. "Oracle has supported this mission by innovating with Exelon across critical pieces of our operations - from energy efficiency to customer service. Oracle's unique utility and back-office applications combined with the price, performance, and security of OCI is a powerful combination that will continue to help us scale our cloud-first strategy."
Michael Menendez, vice president of IT Architecture & Engineering, Exelon Corporation
From the cloud to carbon reduction and customer care
Accenture, a long-time digital transformation partner of Exelon, will help the company move a number of integral applications to the cloud. These include Oracle's customer information system (CIS) and meter data management solutions. The CIS application, in conjunction with Oracle CX solutions, is currently being used across several of the Exelon utilities, providing a single view of the customer that helps Exelon foster a better, more personalized experience – from service call interactions to accurate billing. Likewise, meter data management is helping Exelon capture smart meter data to optimize its use to help support its core operations, energy reliability, and customer innovation. In addition, by leveraging the Oracle Support Rewards, Exelon will be able to shift key applications to OCI for better performance, availability, and security - all for a lower cost.
"Evolving customer and employee expectations make delivering impactful, sustainable experiences a critical imperative," said Laurence Bellenguez, the Accenture Oracle Business Group Industry lead for North America. "OCI, coupled with Accenture's technology and industry expertise, is helping Exelon reimagine its employee and customer experience – providing more personalized interactions and significant operational efficiencies, with sustainability at its core."
Exelon is also taking advantage of the Oracle Cloud Infrastructure Resident Architect Program, a highly personalized service designed to streamline adoption and successful use of OCI based on Exelon's specific workloads. With the Resident Architect Program, Exelon is supported by a dedicated team of Oracle Enterprise Cloud Architects and Specialists to augment its existing team and provide deep industry expertise and broad technical OCI proficiency.
Oracle offers integrated suites of applications plus secure, autonomous infrastructure in the Oracle Cloud.
HYPER-CONVERGED INFRASTRUCTURE,APPLICATION INFRASTRUCTURE,DATA STORAGE
MoEngage | November 17, 2022
MoEngage, the insights-led customer engagement platform, today announced its new product, MoEngage Inform, a unified messaging infrastructure that enables brands to build and manage multichannel transactional alerts through one API.
Consumers expect immediate updates on critical transactional notifications at their fingertips. Using MoEngage Inform, brands can provide real-time transactional alerts to improve the customer experience, such as an order or booking confirmation after a product is purchased, a delivery notification when a package arrives, one-time passwords (OTPs) for approving transactions or logging in securely, or notifications around password resets, among other time-sensitive alerts.
Oftentimes, building, updating, and delivering these critical alerts requires significant engineering bandwidth and resources. There is a heavy reliance on development teams to maintain a transactional messaging infrastructure and add new channels; in some cases, integrating a new vendor or new communication channel provider can take at least eight weeks of engineering efforts.
Moreover, brands often encounter a siloed customer experience due to multiple delivery providers and API demands, resulting in limited visibility into customers' actions. There is no unified view of notifications received by customers, meaning product teams cannot easily identify if a customer has already received or has acted on an alert; potentially leading to customers receiving duplicate alerts across channels.
Inform makes transactional alert management seamless so brands can focus more on delivering the cohesive, time-sensitive messages that consumers want. Inform's single API requires a one-time setup, freeing up engineering bandwidth and pushing control to the product or marketing teams. MoEngage Inform is a component of the MoEngage Customer Engagement Platform, which together enables brands to have one platform to support all of their customer messaging and notifications needs, both transactional and marketing-related. Product and marketing teams will be able to have a unified view of the customer journey, so they can collectively understand and gather insights to inform future initiatives to deliver a better customer experience.
With MoEngage Inform, brands can achieve:
Unified Customer Experiences - Get a unified view of how customers engage with the brand, including transactional and promotional messages across channels, and leverage an advanced algorithm that uses AI to determine what channels each customer prefers to receive critical alerts on and set a priority order automatically.
Centralized Visibility and Performance - Track and optimize the performance of your multichannel transactional and promotional messages in one central dashboard.
Reduced Engineering Resources and Improved Effectiveness - Power all transactional messaging with a single API and integrate with any communication channel with ease, supporting more than 30 providers.
More Autonomy, Faster Delivery of Alerts - Get out-of-the-box templates to create new alerts in minutes, with alerts being delivered in under 5 seconds. A built-in fallback mechanism ensures critical alerts are delivered on other channels upon disruptions.
Improved Data Security and Reporting - Achieve unified notification logs and delivery reports across channels, making identifying and debugging issues easier.
"As organizations grow, their messaging and communication needs become more complex. With MoEngage Inform, engineering teams can focus on delivering core offerings instead of building backend infrastructures, and product and marketing teams can deliver critical transactional alerts without breaking customer experiences," said Raviteja Dodda, CEO and co-founder of MoEngage.