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. https://www.cspdailynews.com/technologyservices/your-it-infrastructure-enough
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SHARESHARESHARE
IS YOUR IT INFRASTRUCTURE ENOUGH?
Only 37% of U.S. convenience-store retailers said their current IT infrastructure is capable of handling peak periods of consumer checkout, according to a study from software provider Zynstra. The study identifies key priorities and obstacles c-store retailers face as they work to deliver better customer experiences at a reduced operational cost. Survey provider Censuswide conducted the study on behalf of Zynstra, based in Bath, England. The study found that the majority of c-store retailers can offer only the most basic functions, given the limitations of current IT infrastructure and the difficulty of bringing new technology into the stores. The study found that 49% of respondents’ main in-store IT challenge is the high cost and risk of downtime associated with a potential rip-and-replace of its entire c-store infrastructure to bring it up to date. READ MORE