SHARE

Banking journey atop digital path

SHARE

Keeping up with ever-increasing customer expectations requires businesses to accelerate their digital transformation. For Axis Bank, the checklist included improving the quality, resilience, and stability of the underlying technology that supports their customers.

As India’s third largest private sector bank, Axis Bank offers the entire spectrum of financial services across all customer segments. The company wanted to delight and retain customers through a cloud-first approach. Axis Bank partnered with Infosys to digitize their banking platform. Leveraging Infosys Finacle's digital engagement platform, Axis Bank began to administer accounts and provide modern customer interfaces, alongside next-gen products.

The result? Axis Bank saw 91% of their individual customers' transactions occur through digital channels. They also saw 78% of credit cards issued through physical and digital modes, with 76% of their customers being digitally active.

Learn more about Axis Bank's digital journey and success.

Thank you for your interest.

 
 
 
 
 
 
 
 
 
 
 
 

By submitting this form, I agree that Infosys and its partner, The ITInfrastructure Report may process my data in the manner described in Infosys’s Privacy Statement and The ITInfrastructure Report’s Privacy Notice. If you agreed to receive marketing emails but subsequently change your mind, you may opt out of Infosys communication at any time here.