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The Drive with Direction: The Path of Enterprise IT Infrastructure

The Drive with Direction: The Path of Enterprise IT Infrastructure

Introduction

It is hard to manage a modern firm without a convenient and adaptable IT infrastructure. When properly set up and networked, technology can improve back-office processes, increase efficiency, and simplify communication. IT infrastructure can be utilized to supply services or resources both within and outside of a company, as well as to its customers. IT infrastructure when adequately deployed aids organizations in achieving their objectives and increasing profits.

IT infrastructure is made up of numerous components that must be integrated for your company's infrastructure to be coherent and functional. These components work in unison to guarantee that your systems and business as a whole run smoothly.

Enterprise IT Infrastructure Trends

Consumption-based pricing models are becoming more popular among enterprise purchasers, a trend that began with software and has now spread to hardware. This transition from capital to operational spending lowers risk, frees up capital, and improves flexibility. As a result, infrastructure as a service (IaaS) and platform as a service (PaaS) revenues increased by 53% from 2015 to 2016, making them the fastest-growing cloud and infrastructure services segments. The transition to as-a-service models is significant given that a unit of computing or storage in the cloud can be quite cheaper in terms of the total cost of ownership than a unit on-premises.

While businesses have been migrating their workloads to the public cloud for years, there has been a new shift among large corporations. Many companies, including Capital One, GE, Netflix, Time Inc., and others, have downsized or removed their private data centers in favor of shifting their operations to the cloud.

Cybersecurity remains a high priority for the C-suite and the board of directors. Attacks are increasing in number and complexity across all industries, with 80% of technology executives indicating that their companies are unable to construct a robust response. Due to lack of cybersecurity experts, many companies can’t get the skills they need on the inside, so they have to use managed security services.

Future of Enterprise IT Infrastructure

Companies can adopt the 'As-a-Service' model to lower entry barriers and begin testing future innovations on the cloud's basis. Domain specialists in areas like healthcare and manufacturing may harness AI's potential to solve some of their businesses' most pressing problems.

Whether in a single cloud or across several clouds, businesses want an architecture that can expand to support the rapid evolution of their apps and industry for decades. For enterprise-class visibility and control across all clouds, the architecture must provide a common control plane that supports native cloud Application Programming Interfaces (APIs) as well as enhanced networking and security features.

Conclusion

The scale of disruption in the IT infrastructure sector is unparalleled, presenting enormous opportunities and hazards for industry stakeholders and their customers. Technology infrastructure executives must restructure their portfolios and rethink their go-to-market strategies to drive growth. They should also invest in the foundational competencies required for long-term success, such as digitization, analytics, and agile development.

Data center companies that can solve the industry's challenges, as well as service providers that can scale quickly without limits and provide intelligent outcome-based models. This helps their clients achieve their business objectives through a portfolio of 'As-a-Service' models, will have a bright future.

Spotlight

eCommera

eCommera provides global retailers with a single source for expertise, technology and operational support. We have a proven track record for delivering, managing and innovating multi-channel commerce platforms for major international brands and retailers including Clarins, Asda Direct, House of Fraser and Jimmy Choo.Our world-class team has delivered sites for over 25 brands with more than 150 sites across 30 markets.

OTHER ARTICLES
Application Infrastructure, Application Storage

Network Security: The Safety Net in the Digital World

Article | June 23, 2023

Every business or organization has spent a lot of time and energy building its network infrastructure. The right resources have taken countless hours to establish, ensuring that their network offers connectivity, operation, management, and communication. Their complex hardware, software, service architecture, and strategies are all working for optimum and dependable use. Setting up a security strategy for your network requires ongoing, consistent work. Therefore, the first step in implementing a security technique is to do so. The underlying architecture of your network should consider a range of implementation, upkeep, and continuous active procedures. Network infrastructure security requires a comprehensive strategy that includes best practices and continuing procedures to guarantee that the underlying infrastructure is always safe. A company's choice of security measures is determined by: Appropriate legal requirements Rules unique to the industry The specific network and security needs Security for network infrastructure has numerous significant advantages. For example, a business or institution can cut expenses, boost output, secure internal communications, and guarantee the security of sensitive data. Hardware, software, and services are vital, but they could all have flaws that unintentional or intentional acts could take advantage of. Security for network infrastructure is intended to provide sophisticated, comprehensive resources for defense against internal and external threats. Infrastructures are susceptible to assaults like denial-of-service, ransomware, spam, and illegal access. Implementing and maintaining a workable security plan for your network architecture can be challenging and time-consuming. Experts can help with this crucial and continuous process. A robust infrastructure lowers operational costs, boosts output, and protects sensitive data from hackers. While no security measure will be able to prevent all attack attempts, network infrastructure security can help you lessen the effects of a cyberattack and guarantee that your business is back up and running as soon as feasible.

Read More
Hyper-Converged Infrastructure, Application Infrastructure

COVID-19 and the IT sector: Challenges and Opportunities

Article | July 19, 2023

The year of the pandemic – that is how many of us will remember 2020 for generations to come. Challenging circumstances brought by the sudden and devastating spread of coronavirus (COVID-19) has made us witness the world making quick changes to remote working, businesses struggling to survive, the distress of social distancing rules, the emotional rollercoaster for people isolating, an overall crisis for health systems and the economy of countries, no matter where you were in the world. When reflecting on what it has meant so far, however, we must realise that it’s not all doom and gloom. As Albert Einstein once said, “in the midst of every crisis lied a great opportunity”. The crisis has prompted companies to reinvent and accelerate digital plans, to adopt new technologies and sales models in order to adapt and survive – and for Managed Service Providers (MSPs) to step up to support businesses and employees in every way possible. On the other hand, let’s also not forget what the changes have meant for the health of our ecosystems. With industries across varied sectors forced to work remotely and shut down operations, the changes have led to benefits for the environment – and we could argue that such break was something that our planet was desperately in need of. Even now, as we start to see our way out of this situation, it’s hard to believe how it all happened. For most countries, it was a similar case: we were hearing news about a new virus spreading in China; and before we knew more about it, the virus arrived in our own territories. It seemed unlikely, and yet, a few days later, the virus was quickly spreading, and lockdown restrictions came into effect for almost every nation in the globe. Millions of workers around the world had to leave the office and make a quick switch to remote working, without much notice at all. In the initial stages of lockdown, MSPs had to work around the clock to help customers that weren’t ready for flexible working, to enable people to work from home. As every other industry and business type, MSPs also encountered challenges. Not being able to help a client on-site can sometimes significantly affect the speed of project delivery. So, adjustments had to be made, wherever possible, to deliver services remotely, as quickly and seamlessly as possible. “We are all in this together” is a phrase that became widespread in the UK. IT professionals, like many other sectors, had to support each other, and they have been working together as a community, to assist clients, businesses, and the wider public, since working from home was suddenly imposed for the vast majority. In the technology space, there is a lot of knowledge to share and to work with, which has led to many tech leaders and companies offering free advice, webinars and other tools to help with the struggles that have risen in the midst of the pandemic. Shifting priorities based on customer needs In the initial stages of the pandemic, MSPs played a critical role providing small and medium sized businesses with the tools and the IT infrastructure to keep their business running. Enabling office-based workers to continue their work from home was only the first step, however. The sudden shift to remote working has required new tools and exposed new security vulnerabilities. All around the world, we saw an increasing number of cyber-attacks and threats taking place. Remote working means many people were using personal computers for work and business purposes, and so, products that are designed to keep personal computers protected became essential. MSPs have also focused on increasing security measures for protecting password and identities for customers. Passwords on their own are not secure enough and can be easily compromised, so it has been a case of quickly deploying password management and Multi-factor Authentication (MFA), also known as two-factor authentication (2FA). MFA immediately increases security and ensures that clients’ accounts are significantly less likely to be compromised. In a few simple steps, IT providers can deploy MFA to help protect an organisation against breaches due to lost or stolen credentials. Beyond helping employees to work from home securely, MSPs have assisted companies in implementing cloud-based applications, and managing access and restrictions to certain applications, especially for furloughed staff. Embracing opportunities in the post-pandemic landscape The spread of Covid-19 has made remote working the new norm, but how likely is this to become a permanent thing? Many employers and workers have started to believe that working from home will become more and more common for employees, even after the threat of the virus is gone. It’s difficult to know what the final picture will be, but it’s remains a fact that, as offices gradually re-open after lockdown, employers are increasingly looking at new ways of flexible working. Many organisations that have been forced to work from home have been functioning remotely with little to no issue, so it stands to reason that the future of work will become more flexible. Video-calls, online training sessions, webinars, online meetings, it all sounds too familiar now, doesn’t it? Remote working was already popular, though for a long time it wasn’t much more than a much-appreciated working benefit offered by employers, as part of the ‘job perks’ package. The pandemic only accelerated the need for remote working capabilities, and now telecommuting seems to be taking over as the new norm. The IT landscape has mutated, and quite possibly it has changed for good. Technology leaders will have to continue to listen to the evolving needs and demands of the users and the markets in which they operate. For MSPs, it means the crisis is bringing opportunities to provide value to clients seeking support for enhanced mobility and flexible working. Now that work-from-home setups are in place, there’s room for improving remote access solutions and security measures. Cloud migrations, which are expected to increase after the pandemic, present an opportunity for remote employees to improve collaboration and business resiliency. There will be a push towards more robust cloud-based solutions, and these migrations are likely to become one of the top opportunities for the months to come to drive revenue for MSPs, as well as VoIP solutions, business continuity and hardware sales. The pandemic seems to have accelerated the demand for cloud services and security solutions. MSPs will play an important role in finding the best solutions for every business type, to enable them to work more flexibly and effectively. IT providers will be increasingly tasked with the job of securing devices and protecting employees as they work remotely, especially for SMBs.

Read More
Application Infrastructure

The importance of location intelligence and big data for 5G growth

Article | August 3, 2022

The pandemic has had a seismic impact on the telecom sector. This is perhaps most notably because where and how the world goes to work has been re-defined, with nearly every business deepening its commitment to mobility. Our homes suddenly became our offices, and workforces went from being centrally managed to widely distributed. This has called for a heightened need for widespread, secure and high-speed connectivity around the clock. 5G has answered the call, and 5G location intelligence and big data can provide service providers with the information they need to optimize their investments. Case in point: Juniper Research reported in its 5G Monetization study that global revenue from 5G services will reach $73 billion by the end of 2021, rising from just $20 billion last year. 5G flexes as connected devices surge Market insights firm IoT Analytics estimates there will be more than 30 billion IoT connections by 2025. That's an average of nearly four IoT devices per person. To help meet the pressure this growth in connectivity is putting on telecom providers, the Federal Communications Commission (FCC) is taking action to make additional spectrum available for 5G services and promoting the digital opportunities it provides to Americans. The FCC is urging that investments in 5G infrastructure be prioritized given the "widespread mobility opportunity" it presents, as stated by FCC Chairwoman Jessica Rosenworcel. While that's a good thing, we must also acknowledge that launching a 5G network presents high financial risk, among other challenges. The competitive pressures are significant, and network performance matters greatly when it comes to new business acquisition and retention. It's imperative to make wise decisions on network build-out to ensure investments yield the anticipated returns. Thus, telcos need not – and should not – go it blindly when considering where to invest. You don't know what you don't know, which is why 5G location intelligence and big data can provide an incredible amount of clarity (and peace of mind) when it comes to optimizing investments, increasing marketing effectiveness and improving customer satisfaction. Removing the blindfold Location data and analytics provide telcos and Communications Service Providers (CSPs) with highly-specific insights to make informed decisions on where to invest in 5G. With this information, companies can not only map strategic expansion, but also better manage assets, operations, customers and products. For example, with this intelligence, carriers can gain insight into the most desired locations of specific populations and how they want to use bandwidth. They can use this data to arm themselves with a clear understanding of customer location and mobility, mapping existing infrastructure and competitive coverage against market requirements to pinpoint new opportunities. By creating complex customer profiles rich with demographic information like age, income and lifestyle preferences, the guesswork is eliminated for where the telco should or shouldn’t deploy new 5G towers. Further, by mapping a population of consumers and businesses within a specific region and then aggregating that information by age, income or business type, for example, a vivid picture comes to life of the market opportunity for that area. This type of granular location intelligence adds important context to existing data and is a key pillar to data integrity, which describes the overall quality and completeness of a dataset. When telcos can clearly understand factors such as boundaries, movement and the customers’ surroundings, predictive insights can be made regarding demographic changes and future telecom requirements within a certain location. This then serves as the basis for a data-backed 5G expansion strategy. Without it, businesses are burdened by the trial-and-error losses that are all too common with 5G build-outs. Location precision's myriad benefits Improved location precision has many benefits for telcos looking to pinpoint where to build, market and provision 5G. Among them are: Better data: Broadening insights on commercial, residential and mixed-use locations through easy-to-consume, scalable datasets provide highly accurate in-depth analyses for marketing and meeting customer demand. Better serviceability insights: Complete and accurate location insights allow for a comprehensive view of serviceable addresses where products and services can be delivered to current and new customers causing ROI to improve and customers to be adequately served. Better subscriber returns: Companies that deploy fixed wireless services often experience plan cancellations due to inconsistencies of signal performance, which typically result from the misalignment of sites with network assets. Location-based data provides operators with the ability to adapt their networks for signal consistency and serviceability as sites and structures change. The 5G future The role of location intelligence in accelerating development of new broadband services and driving ROI in a 5G world cannot be overstated. It adds a critical element of data integrity that informs network optimization, customer targeting and service provisioning so telecom service providers can ensure their investments are not made with blind hope.

Read More
Application Infrastructure

Infrastructure Lifecycle Management Best Practices

Article | June 10, 2022

As your organization scales, inevitably, so too will its infrastructure needs. From physical spaces to personnel, devices to applications, physical security to cybersecurity – all these resources will continue to grow to meet the changing needs of your business operations. To manage your changing infrastructure throughout its entire lifecycle, your organization needs to implement a robust infrastructure lifecycle management program that’s designed to meet your particular business needs. In particular, IT asset lifecycle management (ITALM) is becoming increasingly important for organizations across industries. As threats to organizations’ cybersecurity become more sophisticated and successful cyberattacks become more common, your business needs (now, more than ever) to implement an infrastructure lifecycle management strategy that emphasizes the security of your IT infrastructure. In this article, we’ll explain why infrastructure management is important. Then we’ll outline steps your organization can take to design and implement a program and provide you with some of the most important infrastructure lifecycle management best practices for your business. What Is the Purpose of Infrastructure Lifecycle Management? No matter the size or industry of your organization, infrastructure lifecycle management is a critical process. The purpose of an infrastructure lifecycle management program is to protect your business and its infrastructure assets against risk. Today, protecting your organization and its customer data from malicious actors means taking a more active approach to cybersecurity. Simply put, recovering from a cyber attack is more difficult and expensive than protecting yourself from one. If 2020 and 2021 have taught us anything about cybersecurity, it’s that cybercrime is on the rise and it’s not slowing down anytime soon. As risks to cybersecurity continue to grow in number and in harm, infrastructure lifecycle management and IT asset management are becoming almost unavoidable. In addition to protecting your organization from potential cyberattacks, infrastructure lifecycle management makes for a more efficient enterprise, delivers a better end user experience for consumers, and identifies where your organization needs to expand its infrastructure. Some of the other benefits that come along with comprehensive infrastructure lifecycle management program include: More accurate planning; Centralized and cost-effective procurement; Streamlined provisioning of technology to users; More efficient maintenance; Secure and timely disposal. A robust infrastructure lifecycle management program helps your organization to keep track of all the assets running on (or attached to) your corporate networks. That allows you to catalog, identify and track these assets wherever they are, physically and digitally. While this might seem simple enough, infrastructure lifecycle management and particularly ITALM has become more complex as the diversity of IT assets has increased. Today organizations and their IT teams are responsible for managing hardware, software, cloud infrastructure, SaaS, and connected device or IoT assets. As the number of IT assets under management has soared for most organizations in the past decade, a comprehensive and holistic approach to infrastructure lifecycle management has never been more important. Generally speaking, there are four major stages of asset lifecycle management. Your organization’s infrastructure lifecycle management program should include specific policies and processes for each of the following steps: Planning. This is arguably the most important step for businesses and should be conducted prior to purchasing any assets. During this stage, you’ll need to identify what asset types are required and in what number; compile and verify the requirements for each asset; and evaluate those assets to make sure they meet your service needs. Acquisition and procurement. Use this stage to identify areas for purchase consolidation with the most cost-effective vendors, negotiate warranties and bulk purchases of SaaS and cloud infrastructure assets. This is where lack of insights into actual asset usage can potentially result in overpaying for assets that aren’t really necessary. For this reason, timely and accurate asset data is crucial for effective acquisition and procurement. Maintenance, upgrades and repair. All assets eventually require maintenance, upgrades and repairs. A holistic approach to infrastructure lifecycle management means tracking these needs and consolidating them into a single platform across all asset types. Disposal. An outdated or broken asset needs to be disposed of properly, especially if it contains sensitive information. For hardware, assets that are older than a few years are often obsolete, and assets that fall out of warranty are typically no longer worth maintaining. Disposal of cloud infrastructure assets is also critical because data stored in the cloud can stay there forever. Now that we’ve outlined the purpose and basic stages of infrastructure lifecycle management, it’s time to look at the steps your organization can take to implement it.

Read More
Application Infrastructure, Application Storage

Upcoming Events for Driving Business Success in the HCI Industry

Article | June 23, 2023

Every business or organization has spent a lot of time and energy building its network infrastructure. The right resources have taken countless hours to establish, ensuring that their network offers connectivity, operation, management, and communication. Their complex hardware, software, service architecture, and strategies are all working for optimum and dependable use. Setting up a security strategy for your network requires ongoing, consistent work. Therefore, the first step in implementing a security technique is to do so. The underlying architecture of your network should consider a range of implementation, upkeep, and continuous active procedures. Network infrastructure security requires a comprehensive strategy that includes best practices and continuing procedures to guarantee that the underlying infrastructure is always safe. A company's choice of security measures is determined by: Appropriate legal requirements Rules unique to the industry The specific network and security needs Security for network infrastructure has numerous significant advantages. For example, a business or institution can cut expenses, boost output, secure internal communications, and guarantee the security of sensitive data. Hardware, software, and services are vital, but they could all have flaws that unintentional or intentional acts could take advantage of. Security for network infrastructure is intended to provide sophisticated, comprehensive resources for defense against internal and external threats. Infrastructures are susceptible to assaults like denial-of-service, ransomware, spam, and illegal access. Implementing and maintaining a workable security plan for your network architecture can be challenging and time-consuming. Experts can help with this crucial and continuous process. A robust infrastructure lowers operational costs, boosts output, and protects sensitive data from hackers. While no security measure will be able to prevent all attack attempts, network infrastructure security can help you lessen the effects of a cyberattack and guarantee that your business is back up and running as soon as feasible.

Read More
Hyper-Converged Infrastructure, Application Infrastructure

Designing an Advanced Data Center for Hyper-Converged Infrastructure

Article | July 19, 2023

The year of the pandemic – that is how many of us will remember 2020 for generations to come. Challenging circumstances brought by the sudden and devastating spread of coronavirus (COVID-19) has made us witness the world making quick changes to remote working, businesses struggling to survive, the distress of social distancing rules, the emotional rollercoaster for people isolating, an overall crisis for health systems and the economy of countries, no matter where you were in the world. When reflecting on what it has meant so far, however, we must realise that it’s not all doom and gloom. As Albert Einstein once said, “in the midst of every crisis lied a great opportunity”. The crisis has prompted companies to reinvent and accelerate digital plans, to adopt new technologies and sales models in order to adapt and survive – and for Managed Service Providers (MSPs) to step up to support businesses and employees in every way possible. On the other hand, let’s also not forget what the changes have meant for the health of our ecosystems. With industries across varied sectors forced to work remotely and shut down operations, the changes have led to benefits for the environment – and we could argue that such break was something that our planet was desperately in need of. Even now, as we start to see our way out of this situation, it’s hard to believe how it all happened. For most countries, it was a similar case: we were hearing news about a new virus spreading in China; and before we knew more about it, the virus arrived in our own territories. It seemed unlikely, and yet, a few days later, the virus was quickly spreading, and lockdown restrictions came into effect for almost every nation in the globe. Millions of workers around the world had to leave the office and make a quick switch to remote working, without much notice at all. In the initial stages of lockdown, MSPs had to work around the clock to help customers that weren’t ready for flexible working, to enable people to work from home. As every other industry and business type, MSPs also encountered challenges. Not being able to help a client on-site can sometimes significantly affect the speed of project delivery. So, adjustments had to be made, wherever possible, to deliver services remotely, as quickly and seamlessly as possible. “We are all in this together” is a phrase that became widespread in the UK. IT professionals, like many other sectors, had to support each other, and they have been working together as a community, to assist clients, businesses, and the wider public, since working from home was suddenly imposed for the vast majority. In the technology space, there is a lot of knowledge to share and to work with, which has led to many tech leaders and companies offering free advice, webinars and other tools to help with the struggles that have risen in the midst of the pandemic. Shifting priorities based on customer needs In the initial stages of the pandemic, MSPs played a critical role providing small and medium sized businesses with the tools and the IT infrastructure to keep their business running. Enabling office-based workers to continue their work from home was only the first step, however. The sudden shift to remote working has required new tools and exposed new security vulnerabilities. All around the world, we saw an increasing number of cyber-attacks and threats taking place. Remote working means many people were using personal computers for work and business purposes, and so, products that are designed to keep personal computers protected became essential. MSPs have also focused on increasing security measures for protecting password and identities for customers. Passwords on their own are not secure enough and can be easily compromised, so it has been a case of quickly deploying password management and Multi-factor Authentication (MFA), also known as two-factor authentication (2FA). MFA immediately increases security and ensures that clients’ accounts are significantly less likely to be compromised. In a few simple steps, IT providers can deploy MFA to help protect an organisation against breaches due to lost or stolen credentials. Beyond helping employees to work from home securely, MSPs have assisted companies in implementing cloud-based applications, and managing access and restrictions to certain applications, especially for furloughed staff. Embracing opportunities in the post-pandemic landscape The spread of Covid-19 has made remote working the new norm, but how likely is this to become a permanent thing? Many employers and workers have started to believe that working from home will become more and more common for employees, even after the threat of the virus is gone. It’s difficult to know what the final picture will be, but it’s remains a fact that, as offices gradually re-open after lockdown, employers are increasingly looking at new ways of flexible working. Many organisations that have been forced to work from home have been functioning remotely with little to no issue, so it stands to reason that the future of work will become more flexible. Video-calls, online training sessions, webinars, online meetings, it all sounds too familiar now, doesn’t it? Remote working was already popular, though for a long time it wasn’t much more than a much-appreciated working benefit offered by employers, as part of the ‘job perks’ package. The pandemic only accelerated the need for remote working capabilities, and now telecommuting seems to be taking over as the new norm. The IT landscape has mutated, and quite possibly it has changed for good. Technology leaders will have to continue to listen to the evolving needs and demands of the users and the markets in which they operate. For MSPs, it means the crisis is bringing opportunities to provide value to clients seeking support for enhanced mobility and flexible working. Now that work-from-home setups are in place, there’s room for improving remote access solutions and security measures. Cloud migrations, which are expected to increase after the pandemic, present an opportunity for remote employees to improve collaboration and business resiliency. There will be a push towards more robust cloud-based solutions, and these migrations are likely to become one of the top opportunities for the months to come to drive revenue for MSPs, as well as VoIP solutions, business continuity and hardware sales. The pandemic seems to have accelerated the demand for cloud services and security solutions. MSPs will play an important role in finding the best solutions for every business type, to enable them to work more flexibly and effectively. IT providers will be increasingly tasked with the job of securing devices and protecting employees as they work remotely, especially for SMBs.

Read More
Application Infrastructure

Why Should Your Business Utilize Infrastructure as a Service (IaaS)?

Article | August 3, 2022

The pandemic has had a seismic impact on the telecom sector. This is perhaps most notably because where and how the world goes to work has been re-defined, with nearly every business deepening its commitment to mobility. Our homes suddenly became our offices, and workforces went from being centrally managed to widely distributed. This has called for a heightened need for widespread, secure and high-speed connectivity around the clock. 5G has answered the call, and 5G location intelligence and big data can provide service providers with the information they need to optimize their investments. Case in point: Juniper Research reported in its 5G Monetization study that global revenue from 5G services will reach $73 billion by the end of 2021, rising from just $20 billion last year. 5G flexes as connected devices surge Market insights firm IoT Analytics estimates there will be more than 30 billion IoT connections by 2025. That's an average of nearly four IoT devices per person. To help meet the pressure this growth in connectivity is putting on telecom providers, the Federal Communications Commission (FCC) is taking action to make additional spectrum available for 5G services and promoting the digital opportunities it provides to Americans. The FCC is urging that investments in 5G infrastructure be prioritized given the "widespread mobility opportunity" it presents, as stated by FCC Chairwoman Jessica Rosenworcel. While that's a good thing, we must also acknowledge that launching a 5G network presents high financial risk, among other challenges. The competitive pressures are significant, and network performance matters greatly when it comes to new business acquisition and retention. It's imperative to make wise decisions on network build-out to ensure investments yield the anticipated returns. Thus, telcos need not – and should not – go it blindly when considering where to invest. You don't know what you don't know, which is why 5G location intelligence and big data can provide an incredible amount of clarity (and peace of mind) when it comes to optimizing investments, increasing marketing effectiveness and improving customer satisfaction. Removing the blindfold Location data and analytics provide telcos and Communications Service Providers (CSPs) with highly-specific insights to make informed decisions on where to invest in 5G. With this information, companies can not only map strategic expansion, but also better manage assets, operations, customers and products. For example, with this intelligence, carriers can gain insight into the most desired locations of specific populations and how they want to use bandwidth. They can use this data to arm themselves with a clear understanding of customer location and mobility, mapping existing infrastructure and competitive coverage against market requirements to pinpoint new opportunities. By creating complex customer profiles rich with demographic information like age, income and lifestyle preferences, the guesswork is eliminated for where the telco should or shouldn’t deploy new 5G towers. Further, by mapping a population of consumers and businesses within a specific region and then aggregating that information by age, income or business type, for example, a vivid picture comes to life of the market opportunity for that area. This type of granular location intelligence adds important context to existing data and is a key pillar to data integrity, which describes the overall quality and completeness of a dataset. When telcos can clearly understand factors such as boundaries, movement and the customers’ surroundings, predictive insights can be made regarding demographic changes and future telecom requirements within a certain location. This then serves as the basis for a data-backed 5G expansion strategy. Without it, businesses are burdened by the trial-and-error losses that are all too common with 5G build-outs. Location precision's myriad benefits Improved location precision has many benefits for telcos looking to pinpoint where to build, market and provision 5G. Among them are: Better data: Broadening insights on commercial, residential and mixed-use locations through easy-to-consume, scalable datasets provide highly accurate in-depth analyses for marketing and meeting customer demand. Better serviceability insights: Complete and accurate location insights allow for a comprehensive view of serviceable addresses where products and services can be delivered to current and new customers causing ROI to improve and customers to be adequately served. Better subscriber returns: Companies that deploy fixed wireless services often experience plan cancellations due to inconsistencies of signal performance, which typically result from the misalignment of sites with network assets. Location-based data provides operators with the ability to adapt their networks for signal consistency and serviceability as sites and structures change. The 5G future The role of location intelligence in accelerating development of new broadband services and driving ROI in a 5G world cannot be overstated. It adds a critical element of data integrity that informs network optimization, customer targeting and service provisioning so telecom service providers can ensure their investments are not made with blind hope.

Read More
Application Infrastructure

Infrastructure Lifecycle Management Best Practices

Article | June 10, 2022

As your organization scales, inevitably, so too will its infrastructure needs. From physical spaces to personnel, devices to applications, physical security to cybersecurity – all these resources will continue to grow to meet the changing needs of your business operations. To manage your changing infrastructure throughout its entire lifecycle, your organization needs to implement a robust infrastructure lifecycle management program that’s designed to meet your particular business needs. In particular, IT asset lifecycle management (ITALM) is becoming increasingly important for organizations across industries. As threats to organizations’ cybersecurity become more sophisticated and successful cyberattacks become more common, your business needs (now, more than ever) to implement an infrastructure lifecycle management strategy that emphasizes the security of your IT infrastructure. In this article, we’ll explain why infrastructure management is important. Then we’ll outline steps your organization can take to design and implement a program and provide you with some of the most important infrastructure lifecycle management best practices for your business. What Is the Purpose of Infrastructure Lifecycle Management? No matter the size or industry of your organization, infrastructure lifecycle management is a critical process. The purpose of an infrastructure lifecycle management program is to protect your business and its infrastructure assets against risk. Today, protecting your organization and its customer data from malicious actors means taking a more active approach to cybersecurity. Simply put, recovering from a cyber attack is more difficult and expensive than protecting yourself from one. If 2020 and 2021 have taught us anything about cybersecurity, it’s that cybercrime is on the rise and it’s not slowing down anytime soon. As risks to cybersecurity continue to grow in number and in harm, infrastructure lifecycle management and IT asset management are becoming almost unavoidable. In addition to protecting your organization from potential cyberattacks, infrastructure lifecycle management makes for a more efficient enterprise, delivers a better end user experience for consumers, and identifies where your organization needs to expand its infrastructure. Some of the other benefits that come along with comprehensive infrastructure lifecycle management program include: More accurate planning; Centralized and cost-effective procurement; Streamlined provisioning of technology to users; More efficient maintenance; Secure and timely disposal. A robust infrastructure lifecycle management program helps your organization to keep track of all the assets running on (or attached to) your corporate networks. That allows you to catalog, identify and track these assets wherever they are, physically and digitally. While this might seem simple enough, infrastructure lifecycle management and particularly ITALM has become more complex as the diversity of IT assets has increased. Today organizations and their IT teams are responsible for managing hardware, software, cloud infrastructure, SaaS, and connected device or IoT assets. As the number of IT assets under management has soared for most organizations in the past decade, a comprehensive and holistic approach to infrastructure lifecycle management has never been more important. Generally speaking, there are four major stages of asset lifecycle management. Your organization’s infrastructure lifecycle management program should include specific policies and processes for each of the following steps: Planning. This is arguably the most important step for businesses and should be conducted prior to purchasing any assets. During this stage, you’ll need to identify what asset types are required and in what number; compile and verify the requirements for each asset; and evaluate those assets to make sure they meet your service needs. Acquisition and procurement. Use this stage to identify areas for purchase consolidation with the most cost-effective vendors, negotiate warranties and bulk purchases of SaaS and cloud infrastructure assets. This is where lack of insights into actual asset usage can potentially result in overpaying for assets that aren’t really necessary. For this reason, timely and accurate asset data is crucial for effective acquisition and procurement. Maintenance, upgrades and repair. All assets eventually require maintenance, upgrades and repairs. A holistic approach to infrastructure lifecycle management means tracking these needs and consolidating them into a single platform across all asset types. Disposal. An outdated or broken asset needs to be disposed of properly, especially if it contains sensitive information. For hardware, assets that are older than a few years are often obsolete, and assets that fall out of warranty are typically no longer worth maintaining. Disposal of cloud infrastructure assets is also critical because data stored in the cloud can stay there forever. Now that we’ve outlined the purpose and basic stages of infrastructure lifecycle management, it’s time to look at the steps your organization can take to implement it.

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eCommera provides global retailers with a single source for expertise, technology and operational support. We have a proven track record for delivering, managing and innovating multi-channel commerce platforms for major international brands and retailers including Clarins, Asda Direct, House of Fraser and Jimmy Choo.Our world-class team has delivered sites for over 25 brands with more than 150 sites across 30 markets.

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Legrand Acquires Data Center, Branch, and Edge Management Infrastructure Market Leader ZPE Systems, Inc.

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Legrand Acquires Data Center, Branch, and Edge Management Infrastructure Market Leader ZPE Systems, Inc.

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