Application Infrastructure, Application Storage
Article | July 19, 2023
The year of the pandemic – that is how many of us will remember 2020 for generations to come. Challenging circumstances brought by the sudden and devastating spread of coronavirus (COVID-19) has made us witness the world making quick changes to remote working, businesses struggling to survive, the distress of social distancing rules, the emotional rollercoaster for people isolating, an overall crisis for health systems and the economy of countries, no matter where you were in the world.
When reflecting on what it has meant so far, however, we must realise that it’s not all doom and gloom. As Albert Einstein once said, “in the midst of every crisis lied a great opportunity”. The crisis has prompted companies to reinvent and accelerate digital plans, to adopt new technologies and sales models in order to adapt and survive – and for Managed Service Providers (MSPs) to step up to support businesses and employees in every way possible.
On the other hand, let’s also not forget what the changes have meant for the health of our ecosystems. With industries across varied sectors forced to work remotely and shut down operations, the changes have led to benefits for the environment – and we could argue that such break was something that our planet was desperately in need of.
Even now, as we start to see our way out of this situation, it’s hard to believe how it all happened. For most countries, it was a similar case: we were hearing news about a new virus spreading in China; and before we knew more about it, the virus arrived in our own territories. It seemed unlikely, and yet, a few days later, the virus was quickly spreading, and lockdown restrictions came into effect for almost every nation in the globe. Millions of workers around the world had to leave the office and make a quick switch to remote working, without much notice at all.
In the initial stages of lockdown, MSPs had to work around the clock to help customers that weren’t ready for flexible working, to enable people to work from home. As every other industry and business type, MSPs also encountered challenges. Not being able to help a client on-site can sometimes significantly affect the speed of project delivery. So, adjustments had to be made, wherever possible, to deliver services remotely, as quickly and seamlessly as possible.
“We are all in this together” is a phrase that became widespread in the UK. IT professionals, like many other sectors, had to support each other, and they have been working together as a community, to assist clients, businesses, and the wider public, since working from home was suddenly imposed for the vast majority. In the technology space, there is a lot of knowledge to share and to work with, which has led to many tech leaders and companies offering free advice, webinars and other tools to help with the struggles that have risen in the midst of the pandemic.
Shifting priorities based on customer needs
In the initial stages of the pandemic, MSPs played a critical role providing small and medium sized businesses with the tools and the IT infrastructure to keep their business running. Enabling office-based workers to continue their work from home was only the first step, however.
The sudden shift to remote working has required new tools and exposed new security vulnerabilities. All around the world, we saw an increasing number of cyber-attacks and threats taking place. Remote working means many people were using personal computers for work and business purposes, and so, products that are designed to keep personal computers protected became essential.
MSPs have also focused on increasing security measures for protecting password and identities for customers. Passwords on their own are not secure enough and can be easily compromised, so it has been a case of quickly deploying password management and Multi-factor Authentication (MFA), also known as two-factor authentication (2FA). MFA immediately increases security and ensures that clients’ accounts are significantly less likely to be compromised. In a few simple steps, IT providers can deploy MFA to help protect an organisation against breaches due to lost or stolen credentials.
Beyond helping employees to work from home securely, MSPs have assisted companies in implementing cloud-based applications, and managing access and restrictions to certain applications, especially for furloughed staff.
Embracing opportunities in the post-pandemic landscape
The spread of Covid-19 has made remote working the new norm, but how likely is this to become a permanent thing? Many employers and workers have started to believe that working from home will become more and more common for employees, even after the threat of the virus is gone. It’s difficult to know what the final picture will be, but it’s remains a fact that, as offices gradually re-open after lockdown, employers are increasingly looking at new ways of flexible working.
Many organisations that have been forced to work from home have been functioning remotely with little to no issue, so it stands to reason that the future of work will become more flexible. Video-calls, online training sessions, webinars, online meetings, it all sounds too familiar now, doesn’t it?
Remote working was already popular, though for a long time it wasn’t much more than a much-appreciated working benefit offered by employers, as part of the ‘job perks’ package. The pandemic only accelerated the need for remote working capabilities, and now telecommuting seems to be taking over as the new norm.
The IT landscape has mutated, and quite possibly it has changed for good. Technology leaders will have to continue to listen to the evolving needs and demands of the users and the markets in which they operate. For MSPs, it means the crisis is bringing opportunities to provide value to clients seeking support for enhanced mobility and flexible working. Now that work-from-home setups are in place, there’s room for improving remote access solutions and security measures.
Cloud migrations, which are expected to increase after the pandemic, present an opportunity for remote employees to improve collaboration and business resiliency. There will be a push towards more robust cloud-based solutions, and these migrations are likely to become one of the top opportunities for the months to come to drive revenue for MSPs, as well as VoIP solutions, business continuity and hardware sales.
The pandemic seems to have accelerated the demand for cloud services and security solutions. MSPs will play an important role in finding the best solutions for every business type, to enable them to work more flexibly and effectively. IT providers will be increasingly tasked with the job of securing devices and protecting employees as they work remotely, especially for SMBs.
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Hyper-Converged Infrastructure, IT Systems Management
Article | September 14, 2023
Streamlining operations and maximizing efficiency: Choose the right tools for managing and orchestrating hyper-converged infrastructure to unlock its full potential with Hyperconverged solutions.
Managing and orchestrating hyper-converged infrastructure (HCI) is critical to modern IT operations. With the growing adoption of HCI solutions, choosing the right tools for management and orchestration is essential for organizations to optimize their infrastructure and ensure seamless operations. In this article, we will delve into the factors to consider when selecting Hyper-Converged tools for management and orchestration and explore some of the top options available in the market.
1. Symcloud Orchestrator
The Symcloud platform is a webscale solution designed for metal-service automation and orchestration in telecommunications. It enables the automation and management of various network components, including RAN (Radio Access Network), packet core, and MEC (Multi-Access Edge Computing). With Symcloud, businesses can centrally manage large numbers of CNF (Cloud-Native Function) and VNF (Virtual Network function) capable Kubernetes clusters on a single Kubernetes platform. The platform allows for rapid deployment of the entire solution stack in minutes, supporting edge, far edge, and core data centers. Symcloud provides advanced monitoring, planning, and healing capabilities, enabling users to view hardware, software, services, and connectivity dependencies. The architecture of Symcloud Orchestrator combines app-aware storage, virtual networking, and application workflow automation on Kubernetes. Symcloud Storage provides advanced storage and data management capabilities for Kubernetes distributions, seamlessly integrating with native administrative tooling. Symcloud Platform is a Kubernetes infrastructure that supports containers and virtual machines, offering superior performance, features, and flexibility.
2. Morpheus
Morpheus Data is a comprehensive hybrid cloud management platform that empowers enterprises to manage and modernize their applications while reducing costs and improving efficiency. With Morpheus, businesses can quickly enable on-premises private clouds, centralize access to public clouds, and orchestrate changes with advanced features like cost analytics, governance policies, and automation. It provides a unified view of virtual machines, clouds, containers, and applications in a single location, regardless of the private or public cloud environment. Morpheus offers responsive support from an expert team and features an extensible design. It helps centralize platforms, create private clouds, manage public clouds, and streamline Kubernetes deployments. This tool also enables compliance assurance through simplified authentication, access controls, policies, and security management. By automating application lifecycles, running workflows, and simplifying day-to-day operations, Morpheus helps modernize applications. The platform optimizes cloud costs by inventorying existing resources, right-sizing them, tracking cloud spending, and providing centralized visibility.
3. The Kubernetes Database-as-a-Service Platform
Portworx Data Services is a Kubernetes Database-as-a-Service (DBaaS) platform that offers a single solution for deploying, operating, and managing various data services without being locked into a specific vendor. It simplifies heterogeneous databases' deployment and day-to-day operations, eliminating the need for specialized expertise. With one click, organizations can deploy enterprise-grade data services with built-in capabilities like backup, restore, high availability, data recovery, security, capacity management, and migration. The platform supports a broad catalog of data services, including SQL Server, MySQL, PostgreSQL, MongoDB, Redis, Elasticsearch, Cassandra, Couchbase, Kafka, Consul, RabbitMQ, and ZooKeeper. Portworx Data Services provides a consistent DBaaS experience on any infrastructure, whether on-premises or in the cloud, enabling seamless migration based on evolving business requirements.
4. DCImanager
DCImanager- a platform for managing multivendor IT infrastructure is a comprehensive platform for providing a unified interface to oversee and control all equipment types, including racks, servers, network devices, PDUs, and virtual networks. It is suitable for servers and data centers of any size, including distributed environments. DCImanager eliminates the need for additional tools and associated maintenance costs, allowing users to work seamlessly with equipment from popular vendors. With DCImanager, users can efficiently manage servers remotely, automate maintenance tasks, monitor power consumption, configure network settings, track inventory, visualize racks, and receive timely notifications. With over 16 years of experience, DCImanager is a reliable solution trusted by thousands of companies worldwide, backed by professional support.
5. EasyDCIM
EasyDCIM, a cloud-like bare metal server provisioning is a comprehensive and hassle-free data center administration solution that offers an all-in-one platform for managing daily tasks without requiring multiple software tools. It provides mobility, allowing remote management of data centers from any location and device. The system is highly expandable and customizable, allowing users to tailor the functionality to their needs. EasyDCIM excels in automated bare metal and dedicated server provisioning, streamlining the process from ordering to service delivery. It features a standalone system with a fully customizable admin control panel and user portal. The platform includes advanced data center asset lifecycle tracking, automated OS installation, network auto-discovering, and integration with billing solutions. EasyDCIM's modular architecture enables the easy extension and modification of system components.
6. Puppet
Puppet-Infrastructure automation and compliance at enterprise scale offers an automation solution that allows businesses to manage and automate complex workflows using reusable blocks of self-healing infrastructure as code. With model-driven and task-based configuration management, organizations can quickly deploy infrastructure to meet their evolving needs at any scale. By automating the entire infrastructure lifecycle, Puppet increases operational efficiency, eliminates silos, reduces response time, and streamlines change management. Puppet's automated policy enforcement ensures continuous compliance and a secure posture, enabling the identification, reporting, and resolution of errors while enforcing the desired state across the infrastructure. Leveraging the vibrant Puppet community, users can benefit from pre-built content and workflows, accelerating their deployment. With deep DevOps and enterprise experience, Puppet is a trusted advisor, assisting the largest enterprise customers in rethinking and redefining their IT management practices.
7. Foreman
Foreman is a robust lifecycle management tool designed for system administrators to manage physical and virtual servers efficiently. With Foreman, tasks can be automated, applications can be deployed quickly, and server management becomes proactive. It supports a wide range of providers, enabling hybrid cloud management. The tool includes features such as external node classification, Puppet and Salt configuration monitoring, and comprehensive host monitoring. Its CLI, Hammer, offers easy access to API calls for streamlined data center management. With RBAC and LDAP integration, audits, and a pluggable architecture, Foreman provides a powerful solution for server provisioning, configuration management, and monitoring.
Conclusion
HCI choosing the right tools for management and orchestration is paramount for organizations seeking to optimize their operations and achieve greater efficiency. Businesses can make informed decisions and select tools that align with their specific needs by considering factors such as scalability, automation capabilities, integration, and vendor support. Whether leveraging vendor-provided solutions or opting for third-party tools, the key is ensuring that the chosen tools enable effective management and orchestration of the HCI environment, allowing organizations to unlock the full potential of their infrastructure and drive business success.
As HCI continues to gain prominence, selecting the appropriate Hyper-Converged tools for management and orchestration becomes crucial for organizations aiming to streamline operations and maximize the benefits of their infrastructure investment. By carefully evaluating the available options, considering key factors, and aligning with business requirements, organizations can make informed decisions that optimize their HCI environment and enable them to adapt to the evolving needs of their digital infrastructure.
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Hyper-Converged Infrastructure
Article | October 10, 2023
Stay ahead of the curve and navigate the complex landscape of regulatory obligations to safeguard data in cloud. Explores the challenges of maintaining compliance and strategies for risk mitigation.
Contents
1. Introduction
2. 3 Essential Regulatory Requirements
2.1 Before migration
2.2. During migration
2.3. After migration
3. Challenges in Ensuring Compliance in Infrastructure as a Service in Cloud Computing
3.1. Shared Responsibility Model
3.2. Data Breach
3.3. Access Mismanagement
3.4. Audit and Monitoring Challenges
4. Strategies for Addressing Compliance Challenges in IaaS
4.1. Risk Management and Assessment
4.2. Encryption and Collaboration with Cloud Service Providers
4.3. Contractual Agreements
4.4. Compliance Monitoring and Reporting
5. Conclusion
1. Introduction
Ensuring Infrastructure as a Service (IaaS) compliance in security is crucial for organizations to meet regulatory requirements and avoid potential legal and financial consequences. However, several challenges must be addressed before and after migration to the cloud. This article provides an overview of the regulatory requirements in cloud computing, explores the challenges faced in ensuring compliance in IaaS, a cloud implementation service and provides strategies for addressing these challenges to ensure a successful cloud migration.
2. 3 Essential Regulatory Requirements
When adopting cloud infrastructure as a service, organizations must comply with regulatory requirements before, during, and after migration to the cloud. This ensures avoiding the challenges, firms may face later and suggest solutions if they do so.
2.1 Before migration:
Organizations must identify the relevant regulations that apply to their industry and geographic location. This includes: Data Protection Laws, Industry-Specific Regulations, and International Laws.
2.2. During migration:
Organizations must ensure that they meet regulatory requirements while transferring data and applications to the cloud. This involves: Ensuring proper access management, data encryption, and data residency requirements.
2.3. After migration:
Organizations must continue to meet regulatory requirements through ongoing monitoring and reporting. This includes: Regularly reviewing and updating security measures, ensuring proper data protection, and complying with audit and reporting requirements.
3. Challenges in Ensuring Compliance in Infrastructureas a Service in Cloud Computing
3.1. Shared Responsibility Model
The lack of control over the infrastructure in IaaS cloud computing is caused by the shared responsibility model of IaaS, where the cloud service provider is responsible for the IaaS security while the customer is responsible for securing the data and applications they store and run in the cloud. According to a survey, 22.8% of respondents cited the lack of control over infrastructure as a top concern for cloud security. (Source: Cloud Security Alliance)
3.2. Data Breach
Data breaches have serious consequences for businesses, including legal and financial penalties, damage to their reputation, and the loss of customer trust. The location of data and the regulations governing its storage and processing create challenges for businesses operating in multiple jurisdictions. The global average total cost of a data breach increased by USD 0.11 million to USD 4.35 million in 2022, the highest it's been in the history of this report. The increase from USD 4.24 million in the 2021 report to USD 4.35 million in the 2022 report represents a 2.6% increase. (Source: IBM)
3.3. Access Mismanagement
Insider threats, where authorized users abuse their access privileges, can be a significant challenge for access management in IaaS. This includes the intentional or accidental misuse of credentials or non-protected infrastructure and the theft or loss of devices containing sensitive data. The 2020 data breach investigations report found that over 80% of data breaches were caused by compromised credentials or human error, highlighting the importance of effective access management. (Source: Verizon)
3.4. Audit and Monitoring Challenges
Large volumes of alerts overwhelm security teams, leading to fatigue and missed alerts, which result in non-compliance or security incidents going unnoticed. Limited resources may also make it challenging to effectively monitor and audit infrastructure as a service cloud environment, including the implementation and maintenance of monitoring tools.
4. Strategies for Addressing Compliance Challenges in IaaS
4.1. Risk Management and Assessment
Risk Assessment and Management includes conducting a risk assessment, including assessing risks related to data security, access controls, and regulatory compliance. It also involves implementing risk mitigation measures to address identified risks, like additional security measures or access controls such as encryption or multi-factor authentication.
4.2. Encryption and Collaboration with Cloud Service Providers
Encryption can be implemented at the application, database, or file system level, depending on the specific needs of the business. In addition, businesses should establish clear service level agreements with their cloud service provider related to data protection. This includes requirements for data security, access controls, and backup and recovery processes.
4.3. Contractual Agreements
The agreement should also establish audit and compliance requirements, including regular assessments of access management controls and policies. Using contractual agreements, organizations help ensure that they are clearly defined and that the cloud service provider is held accountable for implementing effective access management controls and policies.
4.4. Compliance Monitoring and Reporting
Monitoring and Reporting involves setting up automated monitoring and reporting mechanisms that track compliance with relevant regulations and standards and generate reports. They should also leverage technologies such as intrusion detection and prevention systems, security information and event management (SIEM) tools, and log analysis tools to collect, analyze, and report on security events in real time.
5. Conclusion
In accordance with the increasing prevalence of data breaches and the growing complexity of regulatory requirements, maintaining a secure and compliant cloud environment will be crucial for businesses to build trust with customers and avoid legal and financial risks. Addressing these requirements, the cloud helps companies maintain data privacy, avoid legal risks, and build customer trust. Organizations create a secure and compliant cloud environment that meets their needs by overcoming challenges and implementing best practices, working closely with cloud service providers. Ultimately, by prioritizing compliance and investing in the necessary resources and expertise, businesses can navigate these challenges and unlock the full potential of the cloud with confidence.
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Application Infrastructure
Article | January 21, 2021
With the regular increase of data in both cloud and organizations, a way to tackle these data and extract valuable insights is highly in demand. Although there are multiple tools available in the market not all of them can provide a complete resolution.
Developed in 2003, Slunk has become the ideal tool for numerous businesses across the globe. It is a software platform that is popular for searching, monitoring, analyzing, and visualizing data in real-time. Slunk performs operations such as gathering, interpreting, and coordinating data to create alerts, dashboards, and graphs instantaneously.
Why Splunk?
1. Business Flexibility
It improves the way people around organizations identify, predict, and solve problems simultaneously. It helps in answering questions for every part of the business, be it DevOps, IT, or Business Development. It offers capabilities to detect, visualize and collaborate anytime.
2. Enhance Digitization
Splunk assists businesses in ensuring the success of their digitization with its artificial intelligence and machine learning-based solutions.
3. New Opportunities
No matter how much data you have gathered, Splunk will help in scaling according to the data volume. It does that with the ecosystem provided by its partners and services.
4. Data-To-Everything
It is a platform that enables businesses to detect, monitor, analyze, and work with both structured and unstructured data regardless of their source and timescale. It allows users to ask any question related to insights and take actions accordingly.
5. Fast & Flexible
The time to value can be sped up to two days. Companies can deploy in increasing capacity within two days and retrieve their data as long as 90 days. Moreover, the upgrades and updates are handled by the team for them.
6. Maximize Value
The subscribers of Splunk do not have to manage infrastructure and they do not even need one. As a service, it offers scarce and valuable resources as required for better performance.
7. Robust Security
Splunk is certified and authorized by ISO 27001 and FedRAMP. They proffer dedicated cloud environments with encryption to the customer for robust security as well.
Apart from these major advantages, Splunk also grants incredible GUI, reduces troubleshooting time, real-time dashboard visibility, incorporates AI in data strategy, monitors business metrics, powerful visualization, and search. Some of the crucial features of Splunk include development & testing, faster ROI generation, developing real-time data applications, and real-time architecture stats & reports.
Be Ready for Splunk-Based Cloud Infra Maintenance
At its core, Splunk is an efficient tool for data aggregation that comes with versatile search functionality. Any business can get started with Splunk depending on certain needs they have for data-set monitoring and management. It allows users to take a highly effective data wealth that is pulled from different sources like websites, apps, or IoT.
All that is needed to do is getting started with Splunk-based applications for which you can hire developers with relevant knowledge and experience.
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