Hyper-Converged Infrastructure, IT Systems Management
Article | September 14, 2023
Enterprises running hypervisors on hyper-converged infrastructure (HCI) systems typically have backup options available to them that are not available to those running on generic hardware. Such customers may also have additional backup challenges depending on the HCI vendor and hypervisor they have chosen. Let’s take a look.
Hyper-Converged Infrastructure, Windows Systems and Network
Article | July 11, 2023
Driving excellence in HCI: Unveil the crucial role of managed service providers in deploying and managing Hyper-Converged Infrastructure for optimal performance and efficiency for smooth functioning.
2. Role of MSPs in Deployment of HCI
3. Role of MSPs in HCI’s Management
4. Key Areas Where MSPs Help Drive Efficient HCI
4.1. Expert Deployment and Configuration
4.2. Proactive Monitoring and Management
4.3. Performance Optimization
4.4. Security and Compliance
4.5. Patch Management and Upgrades
4.6. Scalability and Flexibility
4.7. Cost Optimization
4.8. 24/7 Support and Incident Management
Fundamentally, a hyper-converged infrastructure comprises virtual computing, virtual hyperconverged network, and virtual SAB. However, deploying this infrastructure is a complex procedure that requires skill and attention. A managed service provider (MSP) can assist a business in implementing hyper-converged infrastructure. These are service providers that specialize in managing and maintaining hyper-converged infrastructure environments on behalf of businesses. They offer proactive monitoring, maintenance, and troubleshooting services to ensure optimal performance & availability and management excellence in HCI.
2. Role of MSPs in Deployment of HCI
Managed service providers play a crucial role in the successful deployment of Hyperconverged Infrastructure. With their expertise and experience, MSPs assist businesses in planning and designing the optimal HCI solution tailored to their needs. They manage the integration of hardware and software components, ensuring compatibility and seamless integration into the existing IT infrastructure. MSPs handle data migration and transition, minimizing downtime and data loss. They also optimize performance by fine-tuning configurations and resource allocations to achieve optimal HCI operation. MSPs prioritize security and compliance, implementing robust measures to protect sensitive data and ensure regulatory compliance. They provide ongoing management and support, monitoring system health, performing maintenance, and addressing issues promptly. MSPs enable scalability and future-proofing, helping businesses scale their HCI environment as needed and ensuring flexibility for future technology advancements and changes in business requirements. Broadly, MSPs bring their specialized knowledge and services to navigate the complexities of HCI deployment, enabling businesses to maximize the benefits of this transformative HCI technology.
3. Role of MSPs in HCI’s Management
Managed service providers play a crucial role in the effective management of HCI. MSPs offer a range of services to ensure the optimal performance and security of HCI environments. They proactively monitor and maintain the HCI infrastructure, identifying and addressing issues before they impact operations. MSPs specialize in performance optimization, fine-tuning configurations, and implementing load balancing techniques to maximize efficiency. They prioritize security and compliance by implementing robust measures and assisting with data backup and disaster recovery strategies. MSPs also assist with capacity planning and scalability, ensuring resources are efficiently allocated and businesses can adapt to changing demands. They provide 24/7 support, troubleshooting services, and comprehensive reporting and analytics for HCI management excellence. Additionally, MSPs handle vendor management, simplifying interactions with hardware and software providers. Overall,
MSPs enable businesses to effectively manage their HCI environments, ensuring smooth operations, optimal performance, and security.
4. Key Areas Where MSPs Help Drive Efficient HCI
Managed Service Providersplay a crucial role in driving deployment and management excellence in Hyperconverged Infrastructure (HCI) environments. HCI combines storage, compute, and networking into a single, software-defined platform, simplifying data center operations. Here's how MSPs contribute to HCI excellence:
1. Expert Deployment and Configuration
MSPs possess deep expertise in HCI deployments. They understand the complexities of hardware, software, and networking integration required for optimal HCI implementation. MSPs ensure proper configuration, capacity planning, and performance tuning to maximize HCI efficiency and meet specific business needs.
2. Proactive Monitoring and Management
MSPs provide proactive monitoring and management services, continuously monitoring the HCI environment to detect issues and resolve them before they impact performance or availability. They leverage advanced monitoring tools and technologies to monitor resource utilization, network connectivity, and storage performance, ensuring optimal HCI operation.
3. Performance Optimization
MSPs specialize in fine-tuning HCI performance. They analyze workloads, assess resource requirements, and optimize configurations to ensure optimal performance and scalability. Through proactive capacity planning and performance optimization techniques, MSPs help businesses extract the maximum value from their HCI investment.
4. Security and Compliance
MSPs prioritize security and compliance in HCI environments. They implement robust security measures, such as encryption, access controls, and threat detection systems, to protect critical data and ensure compliance with industry regulations. MSPs also assist businesses in implementing data backup and disaster recovery strategies to safeguard against potential data loss or system failures.
5. Patch Management and Upgrades
MSPs handle patch management and upgrades in HCI environments. They ensure that the HCI platform stays up to date with the latest security patches and software updates, minimizing vulnerabilities and ensuring hyperconverged system stability. MSPs coordinate and execute seamless upgrades, minimizing disruptions and maintaining optimal HCI performance.
6. Scalability and Flexibility
MSPs help businesses scale and adapt their HCI environments to meet changing demands. They assess growth requirements, optimize resource allocation, and implement expansion strategies to accommodate evolving business needs. MSPs enable businesses to scale their HCI infrastructure seamlessly without compromising performance or availability.
7. Cost Optimization
MSPs assist in optimizing costs associated with HCI deployments. They evaluate resource utilization, identify inefficiencies, and implement cost-saving measures, such as workload consolidation and resource allocation optimization. MSPs help businesses achieve maximum return on investment by aligning HCI infrastructure with specific business objectives.
8. 24/7 Support and Incident Management
MSPs offer round-the-clock support and incident management for HCI environments. They provide timely resolution of issues, minimizing downtime and ensuring continuous operation. MSPs also offer help desk services, ticket management, and proactive troubleshooting to address any challenges that arise in the HCI environment.
The future of managed service providers is promising and dynamic. MSPs will continue to enhance their specialized expertise in HCI, offering comprehensive support for businesses' HCI environments. They will expand their services to include end-to-end managed hyperconverged solutions, covering deployment, ongoing management, performance optimization, and security. Automation and orchestration will play a significant role as MSPs leverage these technologies to streamline operations and improve efficiency. MSPs will also focus on strengthening security and compliance measures, integrating HCI with cloud services, and continuously innovating to stay ahead in the HCI landscape. Broadly, MSPs will be vital partners for businesses seeking to maximize the benefits of HCI while ensuring smooth operations and staying competitive in the digital era.
MSPs in HCI offer specialized expertise, managed services, automation, AI-driven analytics, enhanced security and compliance, integration with hyper converged cloud services, and continuous innovation. Their services will cover the entire lifecycle of HCI, from deployment to ongoing management and optimization. MSPs will leverage automation and AI technologies to streamline operations, enhance security, and provide proactive monitoring and maintenance. They will assist businesses in integrating HCI with cloud services, ensuring scalability and flexibility. MSPs will continuously innovate to adapt to emerging technologies and industry trends, supporting businesses in harnessing the full potential of HCI and achieving their digital transformation goals.
Article | October 3, 2023
As your organization scales, inevitably, so too will its infrastructure needs. From physical spaces to personnel, devices to applications, physical security to cybersecurity – all these resources will continue to grow to meet the changing needs of your business operations.
To manage your changing infrastructure throughout its entire lifecycle, your organization needs to implement a robust infrastructure lifecycle management program that’s designed to meet your particular business needs.
In particular, IT asset lifecycle management (ITALM) is becoming increasingly important for organizations across industries. As threats to organizations’ cybersecurity become more sophisticated and successful cyberattacks become more common, your business needs (now, more than ever) to implement an infrastructure lifecycle management strategy that emphasizes the security of your IT infrastructure.
In this article, we’ll explain why infrastructure management is important. Then we’ll outline steps your organization can take to design and implement a program and provide you with some of the most important infrastructure lifecycle management best practices for your business.
What Is the Purpose of Infrastructure Lifecycle Management?
No matter the size or industry of your organization, infrastructure lifecycle management is a critical process. The purpose of an infrastructure lifecycle management program is to protect your business and its infrastructure assets against risk.
Today, protecting your organization and its customer data from malicious actors means taking a more active approach to cybersecurity. Simply put, recovering from a cyber attack is more difficult and expensive than protecting yourself from one. If 2020 and 2021 have taught us anything about cybersecurity, it’s that cybercrime is on the rise and it’s not slowing down anytime soon.
As risks to cybersecurity continue to grow in number and in harm, infrastructure lifecycle management and IT asset management are becoming almost unavoidable. In addition to protecting your organization from potential cyberattacks, infrastructure lifecycle management makes for a more efficient enterprise, delivers a better end user experience for consumers, and identifies where your organization needs to expand its infrastructure.
Some of the other benefits that come along with comprehensive infrastructure lifecycle management program include:
More accurate planning;
Centralized and cost-effective procurement;
Streamlined provisioning of technology to users;
More efficient maintenance;
Secure and timely disposal.
A robust infrastructure lifecycle management program helps your organization to keep track of all the assets running on (or attached to) your corporate networks. That allows you to catalog, identify and track these assets wherever they are, physically and digitally.
While this might seem simple enough, infrastructure lifecycle management and particularly ITALM has become more complex as the diversity of IT assets has increased. Today organizations and their IT teams are responsible for managing hardware, software, cloud infrastructure, SaaS, and connected device or IoT assets. As the number of IT assets under management has soared for most organizations in the past decade, a comprehensive and holistic approach to infrastructure lifecycle management has never been more important.
Generally speaking, there are four major stages of asset lifecycle management. Your organization’s infrastructure lifecycle management program should include specific policies and processes for each of the following steps:
Planning. This is arguably the most important step for businesses and should be conducted prior to purchasing any assets. During this stage, you’ll need to identify what asset types are required and in what number; compile and verify the requirements for each asset; and evaluate those assets to make sure they meet your service needs.
Acquisition and procurement. Use this stage to identify areas for purchase consolidation with the most cost-effective vendors, negotiate warranties and bulk purchases of SaaS and cloud infrastructure assets. This is where lack of insights into actual asset usage can potentially result in overpaying for assets that aren’t really necessary. For this reason, timely and accurate asset data is crucial for effective acquisition and procurement.
Maintenance, upgrades and repair. All assets eventually require maintenance, upgrades and repairs. A holistic approach to infrastructure lifecycle management means tracking these needs and consolidating them into a single platform across all asset types.
Disposal. An outdated or broken asset needs to be disposed of properly, especially if it contains sensitive information. For hardware, assets that are older than a few years are often obsolete, and assets that fall out of warranty are typically no longer worth maintaining. Disposal of cloud infrastructure assets is also critical because data stored in the cloud can stay there forever.
Now that we’ve outlined the purpose and basic stages of infrastructure lifecycle management, it’s time to look at the steps your organization can take to implement it.
Article | April 20, 2020
Pacific Electric Wire & Cable Co. (PEWC) is a manufacturer in Taiwan with subsidiaries in China, Singapore, Thailand, and Australia. Like many companies, they had been facing the looming change over to SAP HANA. They were ready to switch over from their older SAP software and take advantage of SAP HANA apps and databases. They also had a goal of speeding up operational analytics and insights. But with the change to HANA, they needed all new infrastructure, certified by SAP, to support it.