As Edge Applications Multiply, OpenInfra Community Delivers StarlingX 5.0, Offering Cloud Infrastructure Stack for 5G, IoT

June 2, 2021 | 10 views

StarlingX—the open source edge computing and IoT cloud platform optimized for low-latency and high-performance applications—is available in its 5.0 release today. StarlingX combines Ceph, OpenStack, Kubernetes and more to create a full-featured cloud software stack that provides everything carriers and enterprises need to deploy an edge cloud on a few servers or hundreds of them.

Spotlight

NetEnterprise

Founded in 1996 and incorporated in 1998 in Honolulu, Hawaii, NetEnterprise is a leader in providing computer network integration and Internet connectivity solutions. NetEnterprise built and operates Hawaii's premier full-service Internet data center (IDC), a network operations center (NOC), and network support center (NSC) in Honolulu, supporting customers statewide and in the Pacific Rim on a 24-by-7 basis.

OTHER ARTICLES

Infrastructure Lifecycle Management Best Practices

Article | June 3, 2021

As your organization scales, inevitably, so too will its infrastructure needs. From physical spaces to personnel, devices to applications, physical security to cybersecurity – all these resources will continue to grow to meet the changing needs of your business operations. To manage your changing infrastructure throughout its entire lifecycle, your organization needs to implement a robust infrastructure lifecycle management program that’s designed to meet your particular business needs. In particular, IT asset lifecycle management (ITALM) is becoming increasingly important for organizations across industries. As threats to organizations’ cybersecurity become more sophisticated and successful cyberattacks become more common, your business needs (now, more than ever) to implement an infrastructure lifecycle management strategy that emphasizes the security of your IT infrastructure. In this article, we’ll explain why infrastructure management is important. Then we’ll outline steps your organization can take to design and implement a program and provide you with some of the most important infrastructure lifecycle management best practices for your business. What Is the Purpose of Infrastructure Lifecycle Management? No matter the size or industry of your organization, infrastructure lifecycle management is a critical process. The purpose of an infrastructure lifecycle management program is to protect your business and its infrastructure assets against risk. Today, protecting your organization and its customer data from malicious actors means taking a more active approach to cybersecurity. Simply put, recovering from a cyber attack is more difficult and expensive than protecting yourself from one. If 2020 and 2021 have taught us anything about cybersecurity, it’s that cybercrime is on the rise and it’s not slowing down anytime soon. As risks to cybersecurity continue to grow in number and in harm, infrastructure lifecycle management and IT asset management are becoming almost unavoidable. In addition to protecting your organization from potential cyberattacks, infrastructure lifecycle management makes for a more efficient enterprise, delivers a better end user experience for consumers, and identifies where your organization needs to expand its infrastructure. Some of the other benefits that come along with comprehensive infrastructure lifecycle management program include: More accurate planning; Centralized and cost-effective procurement; Streamlined provisioning of technology to users; More efficient maintenance; Secure and timely disposal. A robust infrastructure lifecycle management program helps your organization to keep track of all the assets running on (or attached to) your corporate networks. That allows you to catalog, identify and track these assets wherever they are, physically and digitally. While this might seem simple enough, infrastructure lifecycle management and particularly ITALM has become more complex as the diversity of IT assets has increased. Today organizations and their IT teams are responsible for managing hardware, software, cloud infrastructure, SaaS, and connected device or IoT assets. As the number of IT assets under management has soared for most organizations in the past decade, a comprehensive and holistic approach to infrastructure lifecycle management has never been more important. Generally speaking, there are four major stages of asset lifecycle management. Your organization’s infrastructure lifecycle management program should include specific policies and processes for each of the following steps: Planning. This is arguably the most important step for businesses and should be conducted prior to purchasing any assets. During this stage, you’ll need to identify what asset types are required and in what number; compile and verify the requirements for each asset; and evaluate those assets to make sure they meet your service needs. Acquisition and procurement. Use this stage to identify areas for purchase consolidation with the most cost-effective vendors, negotiate warranties and bulk purchases of SaaS and cloud infrastructure assets. This is where lack of insights into actual asset usage can potentially result in overpaying for assets that aren’t really necessary. For this reason, timely and accurate asset data is crucial for effective acquisition and procurement. Maintenance, upgrades and repair. All assets eventually require maintenance, upgrades and repairs. A holistic approach to infrastructure lifecycle management means tracking these needs and consolidating them into a single platform across all asset types. Disposal. An outdated or broken asset needs to be disposed of properly, especially if it contains sensitive information. For hardware, assets that are older than a few years are often obsolete, and assets that fall out of warranty are typically no longer worth maintaining. Disposal of cloud infrastructure assets is also critical because data stored in the cloud can stay there forever. Now that we’ve outlined the purpose and basic stages of infrastructure lifecycle management, it’s time to look at the steps your organization can take to implement it.

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APPLICATION INFRASTRUCTURE

The Drive with Direction: The Path of Enterprise IT Infrastructure

Article | December 20, 2021

Introduction It is hard to manage a modern firm without a convenient and adaptable IT infrastructure. When properly set up and networked, technology can improve back-office processes, increase efficiency, and simplify communication. IT infrastructure can be utilized to supply services or resources both within and outside of a company, as well as to its customers. IT infrastructure when adequately deployed aids organizations in achieving their objectives and increasing profits. IT infrastructure is made up of numerous components that must be integrated for your company's infrastructure to be coherent and functional. These components work in unison to guarantee that your systems and business as a whole run smoothly. Enterprise IT Infrastructure Trends Consumption-based pricing models are becoming more popular among enterprise purchasers, a trend that began with software and has now spread to hardware. This transition from capital to operational spending lowers risk, frees up capital, and improves flexibility. As a result, infrastructure as a service (IaaS) and platform as a service (PaaS) revenues increased by 53% from 2015 to 2016, making them the fastest-growing cloud and infrastructure services segments. The transition to as-a-service models is significant given that a unit of computing or storage in the cloud can be quite cheaper in terms of the total cost of ownership than a unit on-premises. While businesses have been migrating their workloads to the public cloud for years, there has been a new shift among large corporations. Many companies, including Capital One, GE, Netflix, Time Inc., and others, have downsized or removed their private data centers in favor of shifting their operations to the cloud. Cybersecurity remains a high priority for the C-suite and the board of directors. Attacks are increasing in number and complexity across all industries, with 80% of technology executives indicating that their companies are unable to construct a robust response. Due to lack of cybersecurity experts, many companies can’t get the skills they need on the inside, so they have to use managed security services. Future of Enterprise IT Infrastructure Companies can adopt the 'As-a-Service' model to lower entry barriers and begin testing future innovations on the cloud's basis. Domain specialists in areas like healthcare and manufacturing may harness AI's potential to solve some of their businesses' most pressing problems. Whether in a single cloud or across several clouds, businesses want an architecture that can expand to support the rapid evolution of their apps and industry for decades. For enterprise-class visibility and control across all clouds, the architecture must provide a common control plane that supports native cloud Application Programming Interfaces (APIs) as well as enhanced networking and security features. Conclusion The scale of disruption in the IT infrastructure sector is unparalleled, presenting enormous opportunities and hazards for industry stakeholders and their customers. Technology infrastructure executives must restructure their portfolios and rethink their go-to-market strategies to drive growth. They should also invest in the foundational competencies required for long-term success, such as digitization, analytics, and agile development. Data center companies that can solve the industry's challenges, as well as service providers that can scale quickly without limits and provide intelligent outcome-based models. This helps their clients achieve their business objectives through a portfolio of 'As-a-Service' models, will have a bright future.

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APPLICATION INFRASTRUCTURE

A Look at Trends in IT infrastructure and Operations for 2022

Article | December 15, 2021

We’re all hoping that 2022 will finally end the unprecedented challenges brought by the global pandemic and things will return to a new normalcy. For IT infrastructure and operations organizations, the rising trends that we are seeing today will likely continue, but there are still a few areas that will need special attention from IT leaders over the next 12 to 18 months. In no particular order, they include: The New Edge Edge computing is now at the forefront. Two primary factors that make it business-critical are the increased prevalence of remote and hybrid workplace models where employees will continue working remotely, either from home or a branch office, resulting in an increased adoption of cloud-based businesses and communications services. With the rising focus on remote and hybrid workplace cultures, Zoom, Microsoft Teams, and Google Meet have continued to expand their solutions and add new features. As people start moving back to office, they are likely to want the same experience they had from home. In a typical enterprise setup, branch office traffic is usually backhauled all the way to the data center. This architecture severely impacts the user experience, so enterprises will have to review their network architectures and come up with a roadmap to accommodate local egress between branch offices and headquarters. That’s where the edge can help, bringing it closer to the workforce. This also brings an opportunity to optimize costs by migrating from some of the expensive multi-protocol label switching (MPLS) or private circuits to relatively low-cost direct internet circuits, which is being addressed by the new secure access service edge (SASE) architecture that is being offered by many established vendors. I anticipate some components of SASE, specifically those related to software-defined wide area network (SD-WAN), local egress, and virtual private network (VPN), will drive a lot of conversation this year. Holistic Cloud Strategy Cloud adoption will continue to grow, and along with software as a service (SaaS), there will be renewed interest in infrastructure as a service (IaaS), albeit for specific workloads. For a medium-to-large-sized enterprise with a substantial development environment, it will still be cost-prohibitive to move everything to the cloud, so any cloud strategy would need to be holistic and forward-looking to maximize its business value. Another pandemic-induced shift is from using virtual machines (VMs) as a consumption unit of compute to containers as a consumption unit of software. For on-premises or private cloud deployment architectures that require sustainable management, organizations will have to orchestrate containers and deploy efficient container security and management tools. Automation Now that cloud adoption, migration, and edge computing architectures are becoming more prevalent, the legacy methods of infrastructure provisioning and management will not be scalable. By increasing infrastructure automation, enterprises can optimize costs and be more flexible and efficient—but only if they are successful at developing new skills. To achieve the goal of “infrastructure as a code” will require a shift in the perspective on infrastructure automation to one that focuses on developing and sustaining skills and roles that improve efficiency and agility across on-premises, cloud, and edge infrastructures. Defining the roles of designers and architects to support automation is essential to ensure that automation works as expected, avoids significant errors, and complements other technologies. AIOps (Artificial Intelligence for IT Operations) Alongside complementing automation trends, the implementation of AIOps to effectively automate IT operations processes such as event correlation, anomaly detection, and causality determination will also be important. AIOps will eliminate the data silos in IT by bringing all types of data under one roof so it can be used to execute machine learning (ML)-based methods to develop insights for responsive enhancements and corrections. AIOps can also help with probable cause analytics by focusing on the most likely source of a problem. The concept of site reliability engineering (SRE) is being increasingly adopted by SaaS providers and will gain importance in enterprise IT environments due to the trends listed above. AIOps is a key component that will enable site reliability engineers (SREs) to respond more quickly—and even proactively—by resolving issues without manual intervention. These focus areas are by no means an exhaustive list. There are a variety of trends that will be more prevalent in specific industry areas, but a common theme in the post-pandemic era is going to be superior delivery of IT services. That’s also at the heart of the Autonomous Digital Enterprise, a forward-focused business framework designed to help companies make technology investments for the future.

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A new era of automation with Cisco ACI and the Citrix ADC Manager app

Article | February 12, 2020

Since it was first available, Citrix has worked with Cisco Application Centric Infrastructure (ACI) to integrate Citrix ADC with the Cisco Application Policy Infrastructure Controller (APIC). As a valued technology partner, Citrix has a device package — a software module — that enables users to configure the Citrix ADC directly from a Cisco APIC. This setup has run in many customer production environments over the years. Let’s consider one of those customers — Jim. He was the first to deploy the integrated solution in his data center. The solution gave him the automation he needed and a single view to configure, deploy, and manage applications. However, his application admins preferred to use the Citrix ADC user interface to manage L4-L7 services.

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Spotlight

NetEnterprise

Founded in 1996 and incorporated in 1998 in Honolulu, Hawaii, NetEnterprise is a leader in providing computer network integration and Internet connectivity solutions. NetEnterprise built and operates Hawaii's premier full-service Internet data center (IDC), a network operations center (NOC), and network support center (NSC) in Honolulu, supporting customers statewide and in the Pacific Rim on a 24-by-7 basis.

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IT SYSTEMS MANAGEMENT

C3 Complete to Provide IT and Managed Services Across iM Critical’s Expanding Data Center Footprint

C3 Complete | June 21, 2022

C3 Complete, an award-winning technology service provider, and iM Critical, a data center and IT services company shaping the future of IT infrastructure, are pleased to announce the formation of a strategic partnership. Customers of iM Critical’s data centers will immediately gain access to C3’s extensive suite of technology services, and customers of C3 will benefit from the ultra-modern capabilities of iM Critical’s facilities. The combined services of these two companies will enable agile, turnkey solutions and provide next-generation IT results. Available initially in Miami and Pittsburgh, this partnership will expand to additional high-value markets in 2023. C3’s hybrid cloud services, available in all iM Critical facilities, includes Infrastructure, Desktop, Backup, Storage, and Disaster Recovery as a Service. Each iM Critical facility will also feature C3 Complete’s low-latency, high-speed, cloud on-ramp, data center interconnects, and premium multi-carrier Internet access solutions. For those organizations seeking a turn-key IT experience, iM Critical clients can select from a full suite of Managed Services, Network Engineering, Voice and Collaboration, and Information Security solutions provided by C3 experts. iM Critical recently acquired a premier hyper-connected data center in Miami, FL, with over 100,000 square feet of configurable colocation space and disaster recovery office suites and is repositioning the facility with a number of upgrades, all backed by sustainable advantages like on-site renewable power and unconstrained space and power. Strategically located outside of the 100-year floodplain and hurricane evacuation zones, iM’s Miami facility features a gated campus, 24x7 security, multiple independent utility power feeds and a Category 5 hurricane rating. Another iM Critical facility, an HPC-capable campus located in Pittsburgh, PA, offering the same extensive range of advantages, is slated to open in Q3 of 2022. As part of the Miami facility upgrades, C3 and iM Critical are deploying a highly secure, purpose built, Network Operations Center (NOC) / Security Operations Center (SOC). The state-of-the-art NOC/SOC will be staffed 24x7 and will offer deep monitoring, early detection and mitigation, and incident management and response services. “The iM Critical team brings an incredible amount of experience and strategic vision to the evolving data center market, and we could not be more excited about our partnership with them, We believe that the union of their modern facilities and our services capabilities will make C3 and iM Critical the go-to choice for customers and partners looking to achieve digital transformations with ease, efficiency and security.” Rick Mancinelli, CEO of C3 Complete “We are so pleased with our Miami acquisition, and with the improvements we are making, and are looking forward to providing a new level of security, reliability and interconnection to the Miami colocation market. We continually strive to look beyond those table stakes to understand where the market is going and how we can meet those needs for customers,” commented Michael Roark, CEO of iM Critical. “Partnering with C3 further enables our ability to become the premier single-source provider of end-to-end IT infrastructure solutions in the markets we serve, keeping iM, C3 and our customers ahead of a challenging, changing technology landscape.” About C3 Complete C3 is an award-winning technology consultancy headquartered in Delray Beach, Florida. Since 2009, we’ve delivered in-house, relationship-focused, outcome-driven solutions to hundreds of happy clients nationwide. C3 currently owns and operates a geo-diverse VMware Cloud Verified infrastructure that provides high-performance, secure, and compliant Infrastructure, Virtual Desktops, Backup, and Disaster recovery solutions. C3 also operates a state-of-the-art Cisco BroadWorks powered Hosted PBX, UCaaS and CCaaS platform as well as a nationwide SD-WAN network based on VMware’s industry-leading technologies. C3 maintains an extensive list of wholesale carrier relationships for connectivity and has a broad portfolio of technology-related authorizations and certifications. C3’s expert team of certified network engineers design and implement complex solutions and its bilingual service center is available for support 24×7. About iM Critical iM Critical is shaping the future of data centers, providing colocation with deep insight into IT managed service offerings and a specialization in High-Performance Computing (HPC). iM’s service platforms include Colocation, HPC, Cloud, Storage aaS, Network, 24/7 IT NOC Services with premier DR aaS, Cloud Connect, Data Security and IT Transformation aaS solutions. iM Critical provides access to strategic carrier-neutral networks and cloud onramps, risk mitigation, continuous uptime, and data security to deliver quality and sustainable innovation, saving customers time, money and resources.

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APPLICATION INFRASTRUCTURE

DataBank Recapitalization Announced by DigitalBridge

DigitalBridge Group, Inc. | June 20, 2022

DigitalBridge Group, Inc. announced the recapitalization of DataBank, a leading countrywide edge data center platform, which is part of its portfolio. The first stage of the recapitalization will consist of selling ownership shares to Swiss Life Asset Management AG and EDF Invest affiliates. In addition, SLAM and EDF will buy 27 percent of DataBank's fully diluted equity holdings for $1.2 billion in cash from existing investors under the terms of the transaction. "Since we acquired DataBank in 2016, we have scaled its footprint, capacity and customer base in key metro areas across the United States, transforming DataBank from a business serving three markets with six facilities to the premier edge infrastructure platform serving twenty-seven markets across more than sixty-five facilities. The formation of this new permanent capital vehicle allows DigitalBridge shareholders to maintain significant exposure to the next phase of value creation at DataBank alongside our new co-investors while also freeing up significant capital at an attractive valuation to fuel additional digital M&A," said Marc Ganzi, CEO of DigitalBridge. DataBank is the largest edge infrastructure operator in the United States, enabling the world's leading organizations, technology companies, and content providers to deploy and manage mission-critical applications and data on a nationwide platform. More than 65 data centers, 20 interconnection hubs in more than 27 markets, on-ramps to an ecosystem of cloud providers, and a modular edge data center architecture make up DataBank's portfolio. "This recapitalization allows us to accelerate our expansion efforts and capture the substantial secular growth in edge computing. DataBank is strategically positioned as the leading platform to deliver and enable the network edge ecosystem as a shift from traditional centralized infrastructures continues to evolve to the edge," Raul Martynek, DataBank's CEO DigitalBridge's ownership interests in DataBank will reduce to 15.5 percent upon completion of this initial phase of the recapitalization, and DigitalBridge will receive cash proceeds of $230 million, implying a pre-transaction net value of $906 million, inclusive of the retained net worth of $676 million, as announced in this release. Before the recapitalization's scheduled completion in the fourth quarter of 2022, incremental new investors, including DigitalBridge, are expected to acquire ownership interests in DataBank from existing investors, including DigitalBridge. Various closing conditions, including regulatory approvals, will be imposed on the recapitalization transactions. A Current Report on Form 8-K filed by the Company with the US Securities and Exchange Commission contains more data about the recapitalization's principal provisions. Swiss Life Asset Managers were advised by financial advisor DH Capital and legal advisor Vinson & Elkins LLP. Goldman Sachs served as a financial advisor, and Proskauer Rose LLP served as a legal advisor to DataBank. Wachtell, Lipton, Rosen & Katz served as legal counsel to DigitalBridge. In addition, DigitalBridge's Independent Transaction Committee of the Board of Directors hired PJT Partners as its exclusive financial advisor.

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APPLICATION INFRASTRUCTURE

Qualtrics to go live on Amazon Web Services Cloud Infrastructure in the UK

Qualtrics | May 12, 2022

Qualtrics , the leader and creator of the experience management (XM) category, announced it will go live on Amazon Web Services (AWS) Cloud Infrastructure in London in the second half of 2022. Qualtrics customers will be able to access the Qualtrics XM/OS platform locally via the AWS London Region. The company will also open a new office and customer experience centre in London. These investments come as organisations are increasingly turning to Qualtrics to help them deliver customer, employee, brand and product experiences that create meaningful connections. Experience Management is the foundation for building deep relationships with customers and employees today, and it's becoming more critical than ever for organisations of every size and in every industry to use experience data to run their businesses. Only Qualtrics can manage the full life cycle of customer and employee experiences on a single platform with the XM Operating System. UK organisations including The Tavistock and Portman NHS Foundation Trust and Korn Ferry are using Qualtrics to build deeper relationships with their customers and employees. By moving into AWS’ London Region, Qualtrics enables customers to store their data in the UK. Qualtrics runs applications in AWS Regions across the US, Europe, Asia Pacific and Japan to ensure high availability and resiliency while providing high performance and low latency to customers around the world. This is Qualtrics’ second expansion to a data centre in Europe, along with the AWS Region in Frankfurt, Germany. AWS is its preferred cloud provider, chosen to enhance operational performance, expand globally, and develop new features that help uncover deeper insights for its customers. “Every leader is trying to figure out how to find and keep customers and retain their best employees, and experience management gives them the ultimate advantage by helping them build deep, personal relationships, at scale, We see tremendous opportunity in Europe and we're investing to support our growing customer base here.” Stephanie Barton, EMEA Managing Director Investment in London office and customer centre In June, Qualtrics’ will open a new office in London designed to facilitate collaboration and hybrid work, bringing Qualtrics UK employees under one roof. The office spans 10,000 square feet in Waterloo with living walls and technology to enable hybrid work. The space features a new customer experience centre ensuring the company has a second EMEA customer centre alongside Dublin. About Qualtrics Qualtrics, the leader and creator of the Experience Management (XM) category, is changing the way organizations manage and improve the four core experiences of business—customer, employee, product and brand. Over 16,750 organizations around the world use Qualtrics to listen, understand and take action on experience data (X-data™)—the beliefs, emotions and intentions that tell you why things are happening, and what to do about it. The Qualtrics XM Platform™ is a system of action that helps businesses attract customers who stay longer and buy more, engage employees who build a positive culture, develop breakthrough products people love and build a brand people are passionate about.

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IT SYSTEMS MANAGEMENT

C3 Complete to Provide IT and Managed Services Across iM Critical’s Expanding Data Center Footprint

C3 Complete | June 21, 2022

C3 Complete, an award-winning technology service provider, and iM Critical, a data center and IT services company shaping the future of IT infrastructure, are pleased to announce the formation of a strategic partnership. Customers of iM Critical’s data centers will immediately gain access to C3’s extensive suite of technology services, and customers of C3 will benefit from the ultra-modern capabilities of iM Critical’s facilities. The combined services of these two companies will enable agile, turnkey solutions and provide next-generation IT results. Available initially in Miami and Pittsburgh, this partnership will expand to additional high-value markets in 2023. C3’s hybrid cloud services, available in all iM Critical facilities, includes Infrastructure, Desktop, Backup, Storage, and Disaster Recovery as a Service. Each iM Critical facility will also feature C3 Complete’s low-latency, high-speed, cloud on-ramp, data center interconnects, and premium multi-carrier Internet access solutions. For those organizations seeking a turn-key IT experience, iM Critical clients can select from a full suite of Managed Services, Network Engineering, Voice and Collaboration, and Information Security solutions provided by C3 experts. iM Critical recently acquired a premier hyper-connected data center in Miami, FL, with over 100,000 square feet of configurable colocation space and disaster recovery office suites and is repositioning the facility with a number of upgrades, all backed by sustainable advantages like on-site renewable power and unconstrained space and power. Strategically located outside of the 100-year floodplain and hurricane evacuation zones, iM’s Miami facility features a gated campus, 24x7 security, multiple independent utility power feeds and a Category 5 hurricane rating. Another iM Critical facility, an HPC-capable campus located in Pittsburgh, PA, offering the same extensive range of advantages, is slated to open in Q3 of 2022. As part of the Miami facility upgrades, C3 and iM Critical are deploying a highly secure, purpose built, Network Operations Center (NOC) / Security Operations Center (SOC). The state-of-the-art NOC/SOC will be staffed 24x7 and will offer deep monitoring, early detection and mitigation, and incident management and response services. “The iM Critical team brings an incredible amount of experience and strategic vision to the evolving data center market, and we could not be more excited about our partnership with them, We believe that the union of their modern facilities and our services capabilities will make C3 and iM Critical the go-to choice for customers and partners looking to achieve digital transformations with ease, efficiency and security.” Rick Mancinelli, CEO of C3 Complete “We are so pleased with our Miami acquisition, and with the improvements we are making, and are looking forward to providing a new level of security, reliability and interconnection to the Miami colocation market. We continually strive to look beyond those table stakes to understand where the market is going and how we can meet those needs for customers,” commented Michael Roark, CEO of iM Critical. “Partnering with C3 further enables our ability to become the premier single-source provider of end-to-end IT infrastructure solutions in the markets we serve, keeping iM, C3 and our customers ahead of a challenging, changing technology landscape.” About C3 Complete C3 is an award-winning technology consultancy headquartered in Delray Beach, Florida. Since 2009, we’ve delivered in-house, relationship-focused, outcome-driven solutions to hundreds of happy clients nationwide. C3 currently owns and operates a geo-diverse VMware Cloud Verified infrastructure that provides high-performance, secure, and compliant Infrastructure, Virtual Desktops, Backup, and Disaster recovery solutions. C3 also operates a state-of-the-art Cisco BroadWorks powered Hosted PBX, UCaaS and CCaaS platform as well as a nationwide SD-WAN network based on VMware’s industry-leading technologies. C3 maintains an extensive list of wholesale carrier relationships for connectivity and has a broad portfolio of technology-related authorizations and certifications. C3’s expert team of certified network engineers design and implement complex solutions and its bilingual service center is available for support 24×7. About iM Critical iM Critical is shaping the future of data centers, providing colocation with deep insight into IT managed service offerings and a specialization in High-Performance Computing (HPC). iM’s service platforms include Colocation, HPC, Cloud, Storage aaS, Network, 24/7 IT NOC Services with premier DR aaS, Cloud Connect, Data Security and IT Transformation aaS solutions. iM Critical provides access to strategic carrier-neutral networks and cloud onramps, risk mitigation, continuous uptime, and data security to deliver quality and sustainable innovation, saving customers time, money and resources.

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APPLICATION INFRASTRUCTURE

DataBank Recapitalization Announced by DigitalBridge

DigitalBridge Group, Inc. | June 20, 2022

DigitalBridge Group, Inc. announced the recapitalization of DataBank, a leading countrywide edge data center platform, which is part of its portfolio. The first stage of the recapitalization will consist of selling ownership shares to Swiss Life Asset Management AG and EDF Invest affiliates. In addition, SLAM and EDF will buy 27 percent of DataBank's fully diluted equity holdings for $1.2 billion in cash from existing investors under the terms of the transaction. "Since we acquired DataBank in 2016, we have scaled its footprint, capacity and customer base in key metro areas across the United States, transforming DataBank from a business serving three markets with six facilities to the premier edge infrastructure platform serving twenty-seven markets across more than sixty-five facilities. The formation of this new permanent capital vehicle allows DigitalBridge shareholders to maintain significant exposure to the next phase of value creation at DataBank alongside our new co-investors while also freeing up significant capital at an attractive valuation to fuel additional digital M&A," said Marc Ganzi, CEO of DigitalBridge. DataBank is the largest edge infrastructure operator in the United States, enabling the world's leading organizations, technology companies, and content providers to deploy and manage mission-critical applications and data on a nationwide platform. More than 65 data centers, 20 interconnection hubs in more than 27 markets, on-ramps to an ecosystem of cloud providers, and a modular edge data center architecture make up DataBank's portfolio. "This recapitalization allows us to accelerate our expansion efforts and capture the substantial secular growth in edge computing. DataBank is strategically positioned as the leading platform to deliver and enable the network edge ecosystem as a shift from traditional centralized infrastructures continues to evolve to the edge," Raul Martynek, DataBank's CEO DigitalBridge's ownership interests in DataBank will reduce to 15.5 percent upon completion of this initial phase of the recapitalization, and DigitalBridge will receive cash proceeds of $230 million, implying a pre-transaction net value of $906 million, inclusive of the retained net worth of $676 million, as announced in this release. Before the recapitalization's scheduled completion in the fourth quarter of 2022, incremental new investors, including DigitalBridge, are expected to acquire ownership interests in DataBank from existing investors, including DigitalBridge. Various closing conditions, including regulatory approvals, will be imposed on the recapitalization transactions. A Current Report on Form 8-K filed by the Company with the US Securities and Exchange Commission contains more data about the recapitalization's principal provisions. Swiss Life Asset Managers were advised by financial advisor DH Capital and legal advisor Vinson & Elkins LLP. Goldman Sachs served as a financial advisor, and Proskauer Rose LLP served as a legal advisor to DataBank. Wachtell, Lipton, Rosen & Katz served as legal counsel to DigitalBridge. In addition, DigitalBridge's Independent Transaction Committee of the Board of Directors hired PJT Partners as its exclusive financial advisor.

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APPLICATION INFRASTRUCTURE

Qualtrics to go live on Amazon Web Services Cloud Infrastructure in the UK

Qualtrics | May 12, 2022

Qualtrics , the leader and creator of the experience management (XM) category, announced it will go live on Amazon Web Services (AWS) Cloud Infrastructure in London in the second half of 2022. Qualtrics customers will be able to access the Qualtrics XM/OS platform locally via the AWS London Region. The company will also open a new office and customer experience centre in London. These investments come as organisations are increasingly turning to Qualtrics to help them deliver customer, employee, brand and product experiences that create meaningful connections. Experience Management is the foundation for building deep relationships with customers and employees today, and it's becoming more critical than ever for organisations of every size and in every industry to use experience data to run their businesses. Only Qualtrics can manage the full life cycle of customer and employee experiences on a single platform with the XM Operating System. UK organisations including The Tavistock and Portman NHS Foundation Trust and Korn Ferry are using Qualtrics to build deeper relationships with their customers and employees. By moving into AWS’ London Region, Qualtrics enables customers to store their data in the UK. Qualtrics runs applications in AWS Regions across the US, Europe, Asia Pacific and Japan to ensure high availability and resiliency while providing high performance and low latency to customers around the world. This is Qualtrics’ second expansion to a data centre in Europe, along with the AWS Region in Frankfurt, Germany. AWS is its preferred cloud provider, chosen to enhance operational performance, expand globally, and develop new features that help uncover deeper insights for its customers. “Every leader is trying to figure out how to find and keep customers and retain their best employees, and experience management gives them the ultimate advantage by helping them build deep, personal relationships, at scale, We see tremendous opportunity in Europe and we're investing to support our growing customer base here.” Stephanie Barton, EMEA Managing Director Investment in London office and customer centre In June, Qualtrics’ will open a new office in London designed to facilitate collaboration and hybrid work, bringing Qualtrics UK employees under one roof. The office spans 10,000 square feet in Waterloo with living walls and technology to enable hybrid work. The space features a new customer experience centre ensuring the company has a second EMEA customer centre alongside Dublin. About Qualtrics Qualtrics, the leader and creator of the Experience Management (XM) category, is changing the way organizations manage and improve the four core experiences of business—customer, employee, product and brand. Over 16,750 organizations around the world use Qualtrics to listen, understand and take action on experience data (X-data™)—the beliefs, emotions and intentions that tell you why things are happening, and what to do about it. The Qualtrics XM Platform™ is a system of action that helps businesses attract customers who stay longer and buy more, engage employees who build a positive culture, develop breakthrough products people love and build a brand people are passionate about.

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