5 Reasons to Streamline Your Multi-vendor IT Infrastructure

| January 11, 2017

article image
Most IT infrastructures connect equipment from multiple
vendors, supported by dierent service contracts and
with dierent interfaces. Problem is, equipment from
dierent vendors doesn’t always integrate well, so
managing such a complex environment can cause
IT headaches, waste time and incur additional costs.

Spotlight

Embratel

Agility and efficiency for evolution. Digital transformation is happening and calling everyone to change. It is time for innovation, and risk is not only safe but also necessary. What has been complex now is simple, and no opportunity can be wasted. Companies already know that it is necessary to prepare for the next level; after all, that is where the doors are to be opened.

OTHER ARTICLES

PEWC Makes Easy Transition to SAP HANA with Cisco HyperFlex

Article | April 20, 2020

Pacific Electric Wire & Cable Co. (PEWC) is a manufacturer in Taiwan with subsidiaries in China, Singapore, Thailand, and Australia. Like many companies, they had been facing the looming change over to SAP HANA. They were ready to switch over from their older SAP software and take advantage of SAP HANA apps and databases. They also had a goal of speeding up operational analytics and insights. But with the change to HANA, they needed all new infrastructure, certified by SAP, to support it.

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COVID-19 and the IT sector: Challenges and Opportunities

Article | July 30, 2020

The year of the pandemic – that is how many of us will remember 2020 for generations to come. Challenging circumstances brought by the sudden and devastating spread of coronavirus (COVID-19) has made us witness the world making quick changes to remote working, businesses struggling to survive, the distress of social distancing rules, the emotional rollercoaster for people isolating, an overall crisis for health systems and the economy of countries, no matter where you were in the world. When reflecting on what it has meant so far, however, we must realise that it’s not all doom and gloom. As Albert Einstein once said, “in the midst of every crisis lied a great opportunity”. The crisis has prompted companies to reinvent and accelerate digital plans, to adopt new technologies and sales models in order to adapt and survive – and for Managed Service Providers (MSPs) to step up to support businesses and employees in every way possible. On the other hand, let’s also not forget what the changes have meant for the health of our ecosystems. With industries across varied sectors forced to work remotely and shut down operations, the changes have led to benefits for the environment – and we could argue that such break was something that our planet was desperately in need of. Even now, as we start to see our way out of this situation, it’s hard to believe how it all happened. For most countries, it was a similar case: we were hearing news about a new virus spreading in China; and before we knew more about it, the virus arrived in our own territories. It seemed unlikely, and yet, a few days later, the virus was quickly spreading, and lockdown restrictions came into effect for almost every nation in the globe. Millions of workers around the world had to leave the office and make a quick switch to remote working, without much notice at all. In the initial stages of lockdown, MSPs had to work around the clock to help customers that weren’t ready for flexible working, to enable people to work from home. As every other industry and business type, MSPs also encountered challenges. Not being able to help a client on-site can sometimes significantly affect the speed of project delivery. So, adjustments had to be made, wherever possible, to deliver services remotely, as quickly and seamlessly as possible. “We are all in this together” is a phrase that became widespread in the UK. IT professionals, like many other sectors, had to support each other, and they have been working together as a community, to assist clients, businesses, and the wider public, since working from home was suddenly imposed for the vast majority. In the technology space, there is a lot of knowledge to share and to work with, which has led to many tech leaders and companies offering free advice, webinars and other tools to help with the struggles that have risen in the midst of the pandemic. Shifting priorities based on customer needs In the initial stages of the pandemic, MSPs played a critical role providing small and medium sized businesses with the tools and the IT infrastructure to keep their business running. Enabling office-based workers to continue their work from home was only the first step, however. The sudden shift to remote working has required new tools and exposed new security vulnerabilities. All around the world, we saw an increasing number of cyber-attacks and threats taking place. Remote working means many people were using personal computers for work and business purposes, and so, products that are designed to keep personal computers protected became essential. MSPs have also focused on increasing security measures for protecting password and identities for customers. Passwords on their own are not secure enough and can be easily compromised, so it has been a case of quickly deploying password management and Multi-factor Authentication (MFA), also known as two-factor authentication (2FA). MFA immediately increases security and ensures that clients’ accounts are significantly less likely to be compromised. In a few simple steps, IT providers can deploy MFA to help protect an organisation against breaches due to lost or stolen credentials. Beyond helping employees to work from home securely, MSPs have assisted companies in implementing cloud-based applications, and managing access and restrictions to certain applications, especially for furloughed staff. Embracing opportunities in the post-pandemic landscape The spread of Covid-19 has made remote working the new norm, but how likely is this to become a permanent thing? Many employers and workers have started to believe that working from home will become more and more common for employees, even after the threat of the virus is gone. It’s difficult to know what the final picture will be, but it’s remains a fact that, as offices gradually re-open after lockdown, employers are increasingly looking at new ways of flexible working. Many organisations that have been forced to work from home have been functioning remotely with little to no issue, so it stands to reason that the future of work will become more flexible. Video-calls, online training sessions, webinars, online meetings, it all sounds too familiar now, doesn’t it? Remote working was already popular, though for a long time it wasn’t much more than a much-appreciated working benefit offered by employers, as part of the ‘job perks’ package. The pandemic only accelerated the need for remote working capabilities, and now telecommuting seems to be taking over as the new norm. The IT landscape has mutated, and quite possibly it has changed for good. Technology leaders will have to continue to listen to the evolving needs and demands of the users and the markets in which they operate. For MSPs, it means the crisis is bringing opportunities to provide value to clients seeking support for enhanced mobility and flexible working. Now that work-from-home setups are in place, there’s room for improving remote access solutions and security measures. Cloud migrations, which are expected to increase after the pandemic, present an opportunity for remote employees to improve collaboration and business resiliency. There will be a push towards more robust cloud-based solutions, and these migrations are likely to become one of the top opportunities for the months to come to drive revenue for MSPs, as well as VoIP solutions, business continuity and hardware sales. The pandemic seems to have accelerated the demand for cloud services and security solutions. MSPs will play an important role in finding the best solutions for every business type, to enable them to work more flexibly and effectively. IT providers will be increasingly tasked with the job of securing devices and protecting employees as they work remotely, especially for SMBs.

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Verizon launches 5G fixed wireless in parts of 21 more cities

Article | April 20, 2021

Communications giant Verizon last week launched 5G for Business Internet in 20 new markets, targeting SMBs and enterprises alike. The fixed-wireless plans provide download speeds of 100Mbps ($69/month), 200Mbps ($99/month), and 400Mbps ($199/month) with no data limits. Upload speeds are slower. Verizon is also offering a 10-year price lock for new customers with no long-term contract required. “As 5G Business Internet scales into new cities, businesses of all sizes can gain access to the superfast speeds, low latency and next-gen applications enabled by 5G Ultra-Wideband, with no throttling or data limits,” Tami Erwin, CEO of Verizon Business, said in a statement. “We’ll continue to expand the 5G Business Internet footprint and bring the competitive pricing, capability, and flexibility of our full suite of products and services to more and more businesses all over the country.” The service was previously launched in parts of Chicago, Houston and Los Angeles. Verizon started rolling out 5G services last year using lower spectrum bands. According to a study by IHS Markit’s RootMetrics, Verizon offers speeds similar to those of T-Mobile but behind AT&T.

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Why we need more 5G cyberhacks

Article | February 24, 2020

How secure are 5G networks? That question should be on the lips of every network operator (and their customers) as the next generation of mobile broadband technology is rolled out across the world. While the industry is likely to find out the hard way, there are steps that can be taken to head off potential trouble. One such step is for network technology vendors to open up their systems to ethical hackers to see what happens (a scenario that doesn't happen nearly enough in the industry across all types of network technology). So it was encouraging to see a recent report on what was the world's first 5G cyber hackathon, which was held last November in Oulu, Finland. It was particularly encouraging to see that two of the radio access network market's leaders, Ericsson and Nokia, participated, as more than 80 ethical hackers got stuck into 5G New Radio, non-standalone (NSA) core and 5G fixed wireless access systems to see what vulnerabilities they could uncover.

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Spotlight

Embratel

Agility and efficiency for evolution. Digital transformation is happening and calling everyone to change. It is time for innovation, and risk is not only safe but also necessary. What has been complex now is simple, and no opportunity can be wasted. Companies already know that it is necessary to prepare for the next level; after all, that is where the doors are to be opened.

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