Application Infrastructure, IT Systems Management
Article | May 8, 2023
Building trust through HCI by unveiling strategies to ensure the long-term reliability of technology partnerships, cementing lasting collaborations in a dynamic business landscape through vendor stability.
Contents
1. Introduction
2. How HCI Overcomes Infrastructural Challenges
3. Evaluation Criteria for Enterprise HCI
3.1. Distributed Storage Layer
3.2. Data Security
3.3. Data Reduction
4. Assessing Vendor Stability: Ensuring Long-Term Reliability of Partners
4.1. Vendor Track Record
4.2. Financial Stability
4.3. Customer Base and References
4.4. Product Roadmap and Innovation
4.5. Support and Maintenance
4.6. Partnerships and Ecosystem
4.7. Industry Recognition and Analyst Reports
4.8. Contracts and SLAs
5. Final Takeaway
1. Introduction
When collaborating with a vendor, it is essential to evaluate their financial stability. This ensures that they are able to fulfil their obligations and deliver the promised services or goods. Prior to making contractual commitments, it is necessary to conduct due diligence to determine a vendor's financial health. This article examines when a vendor's financial viability must be evaluated, why to do so, and how vendor and contract management software can assist businesses.
IT organizations of all sizes face numerous infrastructure difficulties. On one hand, they frequently receive urgent demands from the business to keep their organization agile and proactive while implementing new digital transformation initiatives. They also struggle to keep their budget under control, provide new resources swiftly, and manage the increasing complexity while maintaining a reasonable level of efficiency. For many organizations, a cloud-only IT strategy is not a viable option; as a result, there is a growing interest in hybrid scenarios that offer the best of both realms. By combining cloud and traditional IT infrastructures, there is a real danger of creating silos, going in the incorrect direction, and further complicating the overall infrastructure, thereby introducing inefficiencies.
2. How HCI Overcomes Infrastructural Challenges
Hyper-converged infrastructures (HCI) surpass conventional infrastructures in terms of simplicity and adaptability. HCI enables organizations to conceal the complexity of their IT infrastructure while reaping the benefits of a cloud-like environment. HCI simplifies operations and facilitates the migration of on-premises data and applications to the cloud. HCI is a software-defined solution that abstracts and organizes CPU, memory, networking, and storage devices as resource pools, typically utilizing commodity x86-based hardware and virtualization software. It enables the administrator to rapidly combine and provision these resources as virtual machines and, more recently, as independent storage resources such as network-attached storage (NAS) filers and object stores. Management operations are also simplified, allowing for an increase in infrastructure productivity while reducing the number of operators and system administrators per virtual machine managed.
HCI market and itssolutions can be categorized into three groups:
Enterprise Solutions
They have an extensive feature set, high scalability, core-to-cloud integrations, and tools that extend beyond traditional virtualization platform management and up the application stack.
Small/Medium Enterprise Solutions
Comparable to the previous category, but simplified and more affordable. The emphasis remains on simplifying the IT infrastructure for virtualized environments, with limited core-to-cloud integrations and a limited ecosystem of solutions.
Vertical Solutions
Designed for particular use cases or vertical markets, they are highly competitive in edge-cloud or edge-core deployments, but typically have a limited ecosystem of solutions. These solutions incorporate open-source hypervisors, such as KVM, to provide end-to-end support at lower costs. They are typically not very scalable, but they are efficient from a resource consumption standpoint.
3. Evaluation Criteria for Enterprise HCI
3.1 Distributed Storage Layer
The distributed storage layer provides primary data storage service for virtual machines and is a crucial component of every HCI solution. Depending on the exposed protocol, they are typically presented as a virtual network-attached storage (NAS) or storage area network (SAN) and contain all of the data.
There are three distributed storage layer approaches for HCI:
Virtual storage appliance (VSA): A virtual machine administered by the same hypervisor as the other virtual machines in the node. A VSA is more flexible and can typically support multiple hypervisors, but this method may result in increased latency.
Integrated within the hypervisor or the Operating System (OS): The storage layer is an extension of the hypervisor and does not require the preceding approach's components (VM and guest OS). The tight integration boosts overall performance, enhances workload telemetry, and fully exploits hypervisor characteristics, but the storage layer is not portable.
Specialized storage nodes: The distributed storage layer is comprised of specialized nodes in order to achieve optimal performance consistency and scalability for both internal and external storage consumption. This strategy, which is typically more expensive than the alternatives for lesser configurations, is utilized.
3.2 Data Security
Currently, all vendors offer sophisticated data protection against multiple failures, such as full node, single, and multiple-component issues. Distributed erasure coding safeguards information by balancing performance and data footprint efficiency. This equilibrium is made possible by modern CPUs with sophisticated instruction sets, new hardware such as NVMe and storage-class memory (SCM) devices, and data path optimizations.
In addition, the evolution of storage technologies has played a pivotal role in enhancing data protection strategies. The introduction of high-capacity SSDs (Solid-State Drives) and advancements in storage virtualization have further strengthened the ability to withstand failures and ensure uninterrupted data availability. These technological innovations, combined with the relentless pursuit of redundancy and fault tolerance, have elevated the resilience of modern data storage systems.
Furthermore, for data protection and security, compliance with rules, regulations, and laws is paramount. Governments and regulatory bodies across the globe have established stringent frameworks to safeguard sensitive information and ensure privacy. Adherence to laws such as the General Data Protection Regulation (GDPR) in Europe, the Health Insurance Portability and Accountability Act (HIPAA) in the United States, and various industry-specific regulations is non-negotiable. Organizations must fortify their data against technical vulnerabilities and align their practices with legal requirements to prevent costly fines, legal repercussions, and reputational damage.
3.3 Data Reduction
Optimization of the data footprint is a crucial aspect of hyper-converged infrastructures. Deduplication, compression, and other techniques, such as thin provisioning, can significantly improve capacity utilization in virtualized environments, particularly for Virtual desktop infrastructure (VDI) use cases. Moreover, in order to optimize rack space utilization and achieve server balance, the number of storage devices that can be deployed on a single HCI node is restricted.
4. Assessing Vendor Stability: Ensuring Long-Term Reliability of Partners
Here are some key factors that contribute to ensuring long-term reliability:
4.1 Vendor Track Record
Assessing the vendor's track record and reputation in the industry is crucial. Look for established vendors with a history of delivering reliable products and services. A vendor that has been operating in the market for a significant period of time and has a strong customer base indicates stability.
4.2 Financial Stability
Consider factors such as the vendor's profitability, revenue growth, and ability to invest in research and development. Financial stability ensures the vendor's ability to support their products and services over the long term.
4.3 Customer Base and References
Look at the size and diversity of the vendor's customer base. A large and satisfied customer base indicates that the vendor's solutions have been adopted successfully by organizations. Request references from existing customers to get insights into their experience with the vendor's stability and support.
4.4 Product Roadmap and Innovation
Assess the vendor's product roadmap and commitment to ongoing innovation. A vendor that actively invests in research and development, regularly updates their products, and introduces new features and enhancements demonstrates a long-term commitment to their solution's reliability and advancement.
4.5 Support and Maintenance
Evaluate the vendor's support and maintenance services. Look for comprehensive support offerings, including timely bug fixes, security patches, and firmware updates. Understand the vendor's service-level agreements (SLAs), response times, and availability of technical support to ensure they can address any issues that may arise.
4.6 Partnerships and Ecosystem
Consider the vendor's partnerships and ecosystem. A strong network of partners, including technology alliances and integrations with other industry-leading vendors, can contribute to long-term reliability. Partnerships demonstrate collaboration, interoperability, and a wider ecosystem that enhances the vendor's solution.
4.7 Industry Recognition and Analyst Reports
Assess the vendor's industry recognition and performance in analyst reports. Look for accolades, awards, and positive evaluations from reputable industry analysts. These assessments provide independent validation of the vendor's stability and the reliability of their HCI solution.
4.8 Contracts and SLAs
Review the vendor's contracts, service-level agreements, and warranties carefully. Ensure they provide appropriate guarantees for support, maintenance, and ongoing product updates throughout the expected lifecycle of the HCI solution.
5. Final Takeaway
Evaluating a vendor's financial stability is crucial before entering into contractual commitments to ensure their ability to fulfill obligations. Hyper-converged infrastructure overcomes infrastructural challenges by simplifying operations, enabling cloud-like environments, and facilitating data and application migration. The HCI market offers enterprise, small/medium enterprise, and vertical solutions, each catering to different needs and requirements.
Analysing enterprise HCI solutions requires careful consideration of various criteria. Each approach has its own advantages and considerations related to flexibility, performance, and cost.
The mentioned techniques can significantly reduce the data footprint, particularly in use cases like VDI, while maintaining performance and efficiency. Organizations take decisions that align with their specific storage, security, and efficiency requirements by considering the evaluation criteria for enterprise HCI solutions.
By considering these factors, organizations can make informed decisions and choose a vendor with a strong foundation of reliability, stability, and long-term commitment, ensuring the durability of their HCI infrastructure and minimizing risks associated with vendor instability.
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Application Infrastructure, Application Storage
Article | July 19, 2023
Unveil the Hyperconverged Infrastructure adoption strategies, build an effective HCI implementation plan and align them with businesses of all sizes. Know leading companies for HCI adoption.
Contents
1. Introduction to HCI in B2B Markets
2. Evaluating HCI Readiness for B2B Organizations
2.1. Identifying Business Use Cases for HCI Implementation
2.2. Hyper-Converged Management and Orchestration
3. Building an Effective HCI Implementation Plan
3.1. Implementation of Managed Service Providers
4. Aligning HCI Strategy with Business Objectives
4.1. Integration and Compatibility with Existing Systems
4.2. HCI and Cloud Integration: Hybrid and Multi-Cloud for HCI
5. Top HCI Companies to Improve Cloud Management & Data Security Solutions
5.1. Virtual Tech Gurus
5.2. CTC Global
5.3. Winslow Technology Group
5.4. Internetwork Engineering
5.5. Eastern Computer Exchange
6. Maximizing Business Value through HCI in B2B Markets
1. Introduction to HCI in B2B Markets
HCI, a software-defined solution that organizes and abstracts networking, CPU, memory, and storage devices as resource pools, utilizing commodity x86-based hardware and virtualization software, enables the administrator to combine and provision these resources as virtual machines and independent storage resources such as network-attached storage (NAS) filers and object stores. Organizations face numerous infrastructure difficulties. They frequently receive urgent demands from the business to keep their organization agile and proactive while implementing new digital transformation initiatives. For many organizations, a cloud-only IT strategy is not a viable option; as a result, there is a growing interest in hybrid scenarios that offer the best of both realms.
Hyperconvergence makes administration much easier, enabling management of all aspects of infrastructure from one place while reducing complexity by removing compatibility problems between multiple vendors. AllHyperconvergedInfrastructure offerings serve as the foundation for on-premises infrastructure-as-a-service (IaaS) by unifying and integrating computing and storage as fundamental HCI technology infrastructure services.
The global Hyper-Converged Infrastructure market size was valued at USD 4805.24 million in 2022 and is expected to expand at a CAGR of 26.53% during the forecast period, reaching USD 19719.08 million by 2028.
2. Evaluating HCI Readiness for B2B Organizations
2.1. Identifying Business Use Cases for HCI Implementation
Software-Defined Data Center: Businesses face challenges due to surging market costs, increased competition, and the need for improved business agility. Scaling data centers and managing the addition of new resources pose a concern for an efficient workforce and time consumption. HCI is a key component of the Software-Defined Data Center (SDDC) strategy for centralizing business operations. SDDC abstracts hardware resources, enables policy-driven automation for resource allocation, and manages data resulting in an agile, pooled, automated data center environment.
High-Performance Computing: As technologies such as the Internet of Things, artificial intelligence, and three-dimensional imaging advance, the size and quantity of data that organizations must manage grow exponentially. Here, High-Performance Computing (HPC) comes into play, which employs clusters of powerful processors operating in parallel to process massive multidimensional datasets (big data) and solve intricate complexities at extremely high rates. It is fueled not only by rising demands but also by the prevalence of RDMA networking with reduced latency and higher throughput, as well as the widespread availability of public and private cloud HPCaaS.
Software-Defined Networking Integration: Business requirements require quick responses from enterprises and service providers to improve network control. Like storage, software-defined networking (SDN) virtualizes networking functions within a hyperconverged infrastructure. It creates a centrally managed and programmable network by separating network forwarding functions from network control functions. It allows for the centralized administration of networking devices and facilitates the automation of network devices and evaluating HCI solutions for business-specific needs.
2.2. Hyper-Converged Management and Orchestration
A modern hyper converged data center supports growing workloads while keeping a check on capital and operating expenses. This paves the way for a simplified transition to a hybrid cloud that allows for scalable performance, streamlined administration, and enhanced orchestration.
It delivers rapid deployment, orchestration, management, and monitoring of containerized environments, allowing focus on running businesses instead of infrastructure. This functionality enables IT departments to find a middle ground between empowering developers to choose their own containerized infrastructure and meeting the demands of service-level agreements in terms of reliability and availability.
The secure integration and smarter work are done through the use of open, extensible features that interface seamlessly with third-party platforms and applications to automate lifecycle operations and enable consistency and governance. It allows teams to intelligently visualize, optimize, and orchestrate the entire infrastructure and set of apps.
3. Building an Effective HCI Implementation Plan
3.1. Implementation of Managed Service Providers
Typically, the implementation ofmanaged service providers(MSPs) takes about 90-120 days, depending on the readiness of the organizations.
Meet the core subject matter experts in procurement to perform an organizational analysis and assessment.
Document current-state processes and policies helping identify the ROI for organizations.
Conduct an in-depth organizational assessment to capture operational and cultural requirements, adjusting the core implementation methodology.
Perform testing, configuration, and system design.
Carry out build & unit testing and user acceptance testing.
4. Aligning HCI Strategy with Business Objectives
4.1. Integration and Compatibility with Existing Systems
Business applications and specific technologies, including third-party services and service-level contracts, require HCI. Businesses use cloud-based ERP and CRM applications. Before choosing an HCI solution, decision-makers should consider if the hyperconverged infrastructure supports business application back-end systems. Containers and other workload-supporting technologies are equally significant. Multiple cloud services power businesses. Even if they run their cloud systems, they may use third-party disaster recovery or identity and access management (IAM) services. Decision-makers must ensure that the chosen HCI can integrate with these other services without extra steps.
4.2. HCI and Cloud Integration: Hybrid and Multi-Cloud for Hyperconverged Infrastructure
According toNutanix, 91% of IT decision-makers who consider hybrid cloud the ideal IT model for organizations.
Hybrid cloud is prevalent for comparable reasons. This architecture provides a comprehensive range of public and private cloud-based computing, storage, and services. Many organizations are discovering that integrating these technology trends can yield substantial benefits. By implementing HCI for their hybrid clouds, businesses are better equipped to address a variety of IT challenges, such as distributed workforces resulting in distributed data. As businesses increasingly adopt multi-cloud strategies, utilizing multiple public cloud services with private cloud or on-premises infrastructure becomes increasingly crucial. HCI simplifies multi-cloud management by reducing the difficulty of tracking resources, managing security, and optimizing performance across various cloud environments.
To assure compatibility between the HCI platform and different cloud services, network connectivity and data transit speeds management is required, which affects the performance and efficacy of a multi-cloud configuration. Hyperconverged infrastructure and cloud computing complement one another to provide a flexible, efficient, and scalable IT infrastructure that can adapt to the ever-changing requirements of businesses. Educating employees about hyperconverged technology, throughHCI certifications and courses,will empower them with the knowledge and skills needed to effectively deploy, manage, and optimize hyperconverged infrastructure, leading to enhanced operational efficiency, streamlined IT management, and the ability to harness the full potential. By comprehending the relationship between HCI and cloud computing, businesses make more informed IT strategy decisions and capitalize on the benefits of both approaches.
5. Top HCI Companies to Improve Cloud Management & Data Security Solutions
5.1. Virtual Tech Gurus
Virtual Tech Gurus (VTG), specializes in delivering Hybrid Solutions that seamlessly integrate the advantages of hyperconverged data center and public cloud technologies. It offers various insights, from data center inventory and discovery to user access auditing, cyber and business resiliency assessments, chargeback insights, capacity reporting, and cyber-configuration auditing. Its Cyber-Resolutions services are designed to encompass prevention auditing, response services related to user risks, cyber resiliency assessments, monitoring, and comprehensive incident response. This offers flexible, cost-effective services that translate into tangible business value for customers. VTG bolsters business performance in critical growth-oriented areas by providing consulting and project services across cloud services, data center migration, cloud migration, infrastructure assessment, and staffing. By elevating infrastructure performance, VTG achieves the twin goals of cost reduction and heightened availability, ultimately facilitating the swifter deployment of new services.
5.2. CTC Global
CTC Global, a prominent conglomerate, is a pivotal player in the HCI technology landscape. In the current era, enterprises embrace the choice of on-premise cloud networking resources to construct private cloud networks or opt for cloud-based networking resources for hybrid clouds. These cloud networking resources encompass virtual routers, virtual firewalls, HCI network monitoring, and management software, among other tools and functions readily accessible as needed. Its services include orchestrating a targeted response to cyberattacks to curtail their impact on business operations, Establishing an efficient third-party governance program to safeguard against ecosystem-related risks that could undermine business performance, Addressing the intricate digital risk management challenges a dynamic, distributed, and diverse workforce poses, equipping businesses with the knowledge to embed resilience into their day-to-day operations ensures smooth adaptation to the increasingly digital sphere.
5.3. Winslow Technology Group
Winslow Technology Group (WTG), a prominent leader in IT solutions offers managed services and cybersecurity services since 2003, consistently delivering exceptional business outcomes to its customers. WTG is committed to facilitating innovation and transformation for its clients' businesses by harnessing the advantages of data center solutions, digital workspace solutions, networking, and cloud infrastructure solutions. WTG serves a broad spectrum of clients, from medium-sized enterprises to Fortune 50 corporations, across diverse market segments, including the public sector, finance, healthcare, insurance, education, manufacturing, and technology. Data center advantages include reduced downtime enhanced security increased efficiency, optimized performance, automation of data centers and downtime & security management.
5.4. Internetwork Engineering
Internetwork Engineering (IE) fosters meaningful interactions by connecting individuals to its customers, colleagues, suppliers, patients, citizens, and students. IE is a strategic solution provider catering to mid-market and enterprise clients. Its comprehensive services span consulting, implementation, and operational services, enveloping four validated architectures: collaboration, data centers, intelligent networks, and security. Advancing data protection strategy in the modern landscape encompasses more than mere security and recovery, it extends to data availability, access privileges, and data center considerations. Data protection figures prominently in evaluating storage, backup solutions, network design, and security controls. IE addresses this essential facet with various solutions to ensure seamless business operations such as meeting backup and recovery goals, navigating data center breaches, cyber-attacks, and DDoS attacks, facilitating data replication to remote or cloud data centers, and more.
5.5. Eastern Computer Exchange
Eastern Computer Exchange (ECEI), a technology company, boasts an impressive legacy of three decades in the industry. ECEI offers holistic technology solutions, encompassing migrations, consolidations, cloud integrations, and global desktop rollouts. ECEI's specialty solutions encompass a broad spectrum, including private/public/hybrid cloud strategy and implementation, operations managed services, cloud management platform implementation, DevOps strategies with container management and orchestration solutions, hyper-converged infrastructure solutions, and end-user compute modernization solutions. The crucial interplay between network and security is the foundation of ECEI's offerings. Recognizing the inadequacy of traditional detection and blocking defenses, ECEI aligns with the zero trust network architecture (ZTNA) trend, offering valuable expertise for evaluating and orchestrating the migration to ZTNA.
6. Maximizing Business Value through HCI in B2B Markets
Hyper-converged infrastructure has emerged as a potent solution that holds the potential to enhance business value. It brings inherent data protection and disaster recovery features, assuring business continuity and upholding the critical trust of B2B partners. Security and compliance are prioritized through integrated measures that safeguard data integrity and adhere to industry regulations. This technology also empowers business agility. Swift deployment and flexibility enable rapid responses to market shifts, thereby boosting hyperconverged market sizes, ensuring B2B enterprises seize emerging opportunities and adapt to evolving customer preferences. By optimizing operations, hyperconverged infrastructure frees up resources that can be allocated to a customer-centric focus, nurturing stronger and more responsive client relationships.
As we peer into the future, the trajectory of HCI's influence reveals promising trends and a wide-ranging scope poised to redefine how businesses extract value within B2B environments. One of the prominent trends on the horizon is the deepening integration of HCI architectures into diverse business ecosystems. Furthermore, the burgeoning scope of HCI extends beyond conventional data center management. The forthcoming years are anticipated to witness an increased convergence of HCI with cloud technologies, resulting in a hybridized infrastructure model. Moreover, the integration of HCI aligns harmoniously with the ascent of Industry 4.0 and the Internet of Things. The seamless connectivity and resource optimization offered by HCI are poised to drive transformative shifts in industrial automation, supply chain management, and predictive maintenance, ultimately nurturing enhanced productivity and innovation within B2B sectors.
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Article | July 30, 2020
The year of the pandemic – that is how many of us will remember 2020 for generations to come. Challenging circumstances brought by the sudden and devastating spread of coronavirus (COVID-19) has made us witness the world making quick changes to remote working, businesses struggling to survive, the distress of social distancing rules, the emotional rollercoaster for people isolating, an overall crisis for health systems and the economy of countries, no matter where you were in the world.
When reflecting on what it has meant so far, however, we must realise that it’s not all doom and gloom. As Albert Einstein once said, “in the midst of every crisis lied a great opportunity”. The crisis has prompted companies to reinvent and accelerate digital plans, to adopt new technologies and sales models in order to adapt and survive – and for Managed Service Providers (MSPs) to step up to support businesses and employees in every way possible.
On the other hand, let’s also not forget what the changes have meant for the health of our ecosystems. With industries across varied sectors forced to work remotely and shut down operations, the changes have led to benefits for the environment – and we could argue that such break was something that our planet was desperately in need of.
Even now, as we start to see our way out of this situation, it’s hard to believe how it all happened. For most countries, it was a similar case: we were hearing news about a new virus spreading in China; and before we knew more about it, the virus arrived in our own territories. It seemed unlikely, and yet, a few days later, the virus was quickly spreading, and lockdown restrictions came into effect for almost every nation in the globe. Millions of workers around the world had to leave the office and make a quick switch to remote working, without much notice at all.
In the initial stages of lockdown, MSPs had to work around the clock to help customers that weren’t ready for flexible working, to enable people to work from home. As every other industry and business type, MSPs also encountered challenges. Not being able to help a client on-site can sometimes significantly affect the speed of project delivery. So, adjustments had to be made, wherever possible, to deliver services remotely, as quickly and seamlessly as possible.
“We are all in this together” is a phrase that became widespread in the UK. IT professionals, like many other sectors, had to support each other, and they have been working together as a community, to assist clients, businesses, and the wider public, since working from home was suddenly imposed for the vast majority. In the technology space, there is a lot of knowledge to share and to work with, which has led to many tech leaders and companies offering free advice, webinars and other tools to help with the struggles that have risen in the midst of the pandemic.
Shifting priorities based on customer needs
In the initial stages of the pandemic, MSPs played a critical role providing small and medium sized businesses with the tools and the IT infrastructure to keep their business running. Enabling office-based workers to continue their work from home was only the first step, however.
The sudden shift to remote working has required new tools and exposed new security vulnerabilities. All around the world, we saw an increasing number of cyber-attacks and threats taking place. Remote working means many people were using personal computers for work and business purposes, and so, products that are designed to keep personal computers protected became essential.
MSPs have also focused on increasing security measures for protecting password and identities for customers. Passwords on their own are not secure enough and can be easily compromised, so it has been a case of quickly deploying password management and Multi-factor Authentication (MFA), also known as two-factor authentication (2FA). MFA immediately increases security and ensures that clients’ accounts are significantly less likely to be compromised. In a few simple steps, IT providers can deploy MFA to help protect an organisation against breaches due to lost or stolen credentials.
Beyond helping employees to work from home securely, MSPs have assisted companies in implementing cloud-based applications, and managing access and restrictions to certain applications, especially for furloughed staff.
Embracing opportunities in the post-pandemic landscape
The spread of Covid-19 has made remote working the new norm, but how likely is this to become a permanent thing? Many employers and workers have started to believe that working from home will become more and more common for employees, even after the threat of the virus is gone. It’s difficult to know what the final picture will be, but it’s remains a fact that, as offices gradually re-open after lockdown, employers are increasingly looking at new ways of flexible working.
Many organisations that have been forced to work from home have been functioning remotely with little to no issue, so it stands to reason that the future of work will become more flexible. Video-calls, online training sessions, webinars, online meetings, it all sounds too familiar now, doesn’t it?
Remote working was already popular, though for a long time it wasn’t much more than a much-appreciated working benefit offered by employers, as part of the ‘job perks’ package. The pandemic only accelerated the need for remote working capabilities, and now telecommuting seems to be taking over as the new norm.
The IT landscape has mutated, and quite possibly it has changed for good. Technology leaders will have to continue to listen to the evolving needs and demands of the users and the markets in which they operate. For MSPs, it means the crisis is bringing opportunities to provide value to clients seeking support for enhanced mobility and flexible working. Now that work-from-home setups are in place, there’s room for improving remote access solutions and security measures.
Cloud migrations, which are expected to increase after the pandemic, present an opportunity for remote employees to improve collaboration and business resiliency. There will be a push towards more robust cloud-based solutions, and these migrations are likely to become one of the top opportunities for the months to come to drive revenue for MSPs, as well as VoIP solutions, business continuity and hardware sales.
The pandemic seems to have accelerated the demand for cloud services and security solutions. MSPs will play an important role in finding the best solutions for every business type, to enable them to work more flexibly and effectively. IT providers will be increasingly tasked with the job of securing devices and protecting employees as they work remotely, especially for SMBs.
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