Secure and Effective IT Infrastructure

whitePaper | November 30, 2022

At ServiceNow, protecting customer data is a top priority. Different customers have different use cases, so we provide a range of encryption options for maximum security and flexibility. This document provides an overview of these options and is broken into three sections:

whitePaper | August 11, 2023

IDC’s research demonstrates that enterprise organizations are prioritizing digital infrastructure (DX) resiliency as a foundational element of their IT strategy. Organizations are looking for richer levels of visibility, cross-platform control, advanced data management, and protection that spans the entire ecosystem, including public or private cloud, on premises, colocation facility, and edge. DX initiatives rely on data-driven insights to deliver competitive differentiation, increased customer engagement, streamlined business operations, increased staff productivity, and growth in revenue and profitability. IT infrastructure is one of the crucial pillars of DX. In fact, DX cannot succeed without IT transformation, aligned with business strategy to meet or exceed service-level objectives for data-driven insights. Because of this realization, organizations are now focused on managing outcomes instead of IT infrastructure and looking to vendors and partners to help reach this goal.

whitePaper | March 30, 2022

5G is now entering diverse industries, including the electric power industry. 5G technologies can be adopted in the electric power industry to quicken the industry's digital and intelligent transformation, which will provide strong support for building a clean, secure, efficient, and lowcarbon electric power system. However, before widely applying 5G technologies in the industry, we must address current network security issues. Network security is at the basis of digital transformation and the industry has put forward the security protection principle "secure partitioning, exclusive network use, horizontal isolation, and vertical authentication".

whitePaper | June 15, 2022

How do you green an operation that requires reliable-resilient power 24/7/365, in a dynamically changing environment, while maintaining global environmental responsibility, sustainability, and profitability? Some data centers consume more energy than a large town or small city. But those towns and cities have time to relax and shut down. While data centers are critical infrastructure, they also run our worlds critical infrastructure – so keeping them online can be a matter of life and death. Combine this with the continued need for more sustainable operations, renewable energy goals and objectives, and a dramatic increase for data storage services – and you have an interesting challenge.

whitePaper | September 12, 2022

This paper explores the trends that are shaping the future of Data Centers through their lifecycle – from planning and design to operation, expansion and upgrades – and how these trends impact the security requirements of these facilities.

whitePaper | December 14, 2022

In the post-pandemic world, we spread data everywhere. As remote and hybrid workforce models become the norm, multi-cloud deployments evolve into the de facto computing standard for distributed workloads. This expands the attack surface well beyond the walls of a traditional data center and overextends already understaffed security teams. As a result, organizations struggle to combat the growing number of insider and outsider threats targeting their invaluable digital assets.