ITinfrastructure.Report: What Matters in a Remote Support Solution

What Matters in a Remote Support Solution

When it comes to whether someone will recommend a product to others, certain attributes matter more than others. A recent online survey of those using remote support tools* found that these considerations mattered most When it comes to what matters most to those who recommend remote support products, LogMein Rescue gets high marks. In fact, in a recent survey, Rescue consistently achieved the highest rating for each of the top considerations. Here are a few of the reason why.

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What are the main challenges/concerns with remote support?